bluetooth TOYOTA RAV4 HYBRID 2020 (in English) Owner's Guide

4635-11. Tips for operating the audio/visual system
5
Audio
WMA files are Ver. 7, 8 and 9.
 Windows Media is either a
registered trademark or trade-
mark of Microsoft Corpora-
tion in the United States
and/or other countries.
This product includes technol-
ogy owned by Microsoft Cor-
poration and cannot be used
or distributed without a
license from Microsoft Licens-
ing, Inc.
■AAC
 AAC is short for Advanced
Audio Coding and refers to an
audio compression technol-
ogy standard used with
MPEG2 and MPEG4.
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified:
Take your vehicle to your Toyota
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a
problem in the
USB memory or
its connection.
“No music files
found.”
This indicates
that no
MP3/WMA/AAC
files are included
in the USB mem-
ory.
“No video files
found.”
This indicates
that no video
files are included
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a
problem in the
iPod or its con-
nection.
“No music files
found.”
This indicates
that there is no
music data in the
iPod.
“Please check
the iPod firm-
ware version.”
This indicates
that the software
version is not
compatible. Per-
form the iPod
firmware
updates and try
again.
“Unable to
authorize the
iPod.”
This indicates
that it failed to
authorize the
iPod.
Please check
your iPod.
MessageExplanation
“Music tracks not
supported.
Please check
your portable
player.”This indicates a
problem in the
Bluetooth
®
device.

4755-13. Phone operation (Hands-free system for cellular phones)
5
Audio
5-13.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button,
then select “Phone”.
The following functions can be
used on phone operation:
 Registering/connecting a
Bluetooth
® device ( P.400)
 Placing a call using the Blue-
tooth
® hands-free system
( P.480)
 Receiving a call using the
Bluetooth
® hands-free system
( P.483)
 Talking on the Bluetooth
®
hands-free system ( P.484)The following function can be
used on message function:

Using the Bluetooth
® phone
message function ( P.486)
The following functions can be
made in the system:
 Phone settings ( P.491)
 Bluetooth
® settings ( P.404)
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone

4765-13. Phone operation (Hands-free system for cellular phones)
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® Hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function,
the communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P.388)
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
WA R N I N G
●While driving, do not operate a
cellular phone.

4775-13. Phone operation (Hands-free system for cellular phones)
5
Audio
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.400)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.475)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.400)
Selecting a registered device
1 Display the phone top
screen. ( P.475)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen.
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. The temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone

4805-13. Phone operation (Hands-free system for cellular phones)
1Display the phone top
screen. ( P.475)
2 Select the desired method to
call from.
■Calling methods from
phone screen
 By call history ( P.480)
 By favorites ( P.481)
 By contacts ( P.481)
 By keypad ( P.482)
 By message ( P.489)
■Also the following lists are
available from each func-
tion’s screen
 By voice command system
( P.469)
 By home screen ( P.483)
Up to 30 of the latest call history
items (missed, incoming and
outgoing) can be selected.
1 Display the phone top
screen. ( P.475)
2 Select “History” and select
the desired contact.
 If the contact which is not reg-
istered on the contact list is
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the
number to make a call prop-
erly.
3 Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
name is displayed.
●Number-withheld calls are also
Placing a call using
the Bluetooth® hands-
free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.
Calling methods on the
Bluetooth
® phone
By call history

4815-13. Phone operation (Hands-free system for cellular phones)
5
Audio
memorized in the system.
●International phone calls may not
be made depending on the type of
Bluetooth
® phone you have.
●The list should group together
consecutive entries with the same
phone number and same call
type. For example, two calls from
John’s mobile would be displayed
as follows: John (2)
Calls can be made using regis-
tered contacts which can be
selected from a contact list.
( P.481)
1 Display the phone top
screen. ( P.475)
2 Select “Favorites” and select
the desired contact.
3 Select the desired number.
4 Check that the dialing screen
is displayed.
Calls can be made by using
contact data which is transferred
from a registered cellular phone.
( P.493)
Up to 5000 contacts (maximum
of 4 phone numbers, e-mail
addresses and addresses per
contact) can be registered in the
contact list.
1 Display the phone top
screen. ( P.475)
2 Select “Contacts” and select
the desired contact. 3
Select the desired number.
“Add Favorite”/“Remove Favorite”:
Select to register/remove the con-
tact in the favo rites list. (P.498)
“E-mail Addresses”: Select to dis-
play all registered e-mail addresses
for the contact.
“Addresses”: Select to display all
registered addresses for the con-
tact.
4 Check that the dialing screen
is displayed.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to on
( P.493)
 Contacts are transferred auto-
matically.
By favorites list
By contacts list
When the contact list is
empty

4825-13. Phone operation (Hands-free system for cellular phones)
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to off
( P.493)
1 Select the desired item.
Select to always transfer all
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.
2 Check that a confirmation
screen is displayed when the
operation is complete.
■For PBAP incompatible but
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
Select to transfer the con- tacts from the connected cel-
lular phone.
Transfer the contact data to
the system using a Blue-
tooth
® phone.
Select to add a new contact
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.496)
Select to cancel transferring.
●If your cellular phone is neither
PBAP nor OPP compatible, the
contacts cannot be transferred
using Bluetooth
®. But the contacts
can be transferred from USB
device. ( P.496)
●Depending on the type of Blue-
tooth® phone:
• It may be necessary to perform
additional steps on the phone
when transferring contact data.
• The registered image in the con-
tact list may not transfer depend-
ing on the type of Bluetooth
®
phone connected.
1 Display the phone top
screen. ( P.475)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
A
B
C
A
By keypad
B
C

4835-13. Phone operation (Hands-free system for cellular phones)
5
Audio
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P.394)
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.492)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
call. Depending on the type of
By home screen
Receiving a call using
the Bluetooth® hands-
free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

4845-13. Phone operation (Hands-free system for cellular phones)
Bluetooth® phone, both the sys-
tem and Bluetooth® phone may
ring simultaneously when there is
an incoming call. ( P.491)
Select to display the keypad
to send tones. ( P.485)
Select to send tones. This
button only appears when a
number that contains a (w) is
dialed in hands-free mode.
( P.485)
Select to adjust your voice
volume that the other party
hears from their speaker.
( P.485)
Select to mute your voice to
the other party.
Select to change handset
modes between hands-free
and cellular phone.
Select to put a call on hold.
Talking on the Blue-
tooth® hands-free sys-
tem
While talking on the phone,
the following screen is dis-
played. The operations out-
lined below can be
performed on this screen.
Call screen operation
A
B
C
D
E
F

4865-13. Phone operation (Hands-free system for cellular phones)
current call is placed on hold.
 When there is no current call,
but there is a call on hold:
“Activate” is displayed. When
selected, the system switches
to the call that was on hold.
 When there is another call on
hold during a call: “Swap
Calls” is displayed. When
selected, the current call is
placed on hold, and the sys-
tem switches to the call that
was on hold.
●This function may not be available
depending on the type of cellular
phone.
When a call is interrupted by a
third party while talking, the
incoming screen is displayed.
1 Select “Answer” or press the
switch on the steering
wheel to start talking with the
other party.
 To refuse to receive the call:
Select “Decline”.
 Each time “Swap Calls” is
selected, the party who is on
hold will be switched.
●This function may not be available
depending on the type of Blue-
tooth
® phone.
1 Display the phone top
screen. ( P.475)
2 Select “Message”.
 A confirmation message
appears when the “Automatic
Message Transfer” function is
set to off ( P.499), select
“Yes”.
3 Check that the message
screen is displayed.
“Phone”: Select to change to phone
mode.
The account name is dis-
played on the left side of
Incoming call waiting
Bluetooth® phone
message function
Received messages can be
forwarded from the con-
nected Bluetooth
® phone,
enabling checking and
replying using the system.
Depending on the type of
Bluetooth
® phone con-
nected, received messages
may not be transferred to
the system.
If the phone does not sup-
port the message function,
this function cannot be
used. Even when the sup-
ported phone is used, reply
function may not be used.
Displaying the message
screen