lock TOYOTA RAV4 HYBRID 2020 (in English) Service Manual

1393-2. Opening, closing and locking the doors
3
Before driving
opener switch.
When the back door is locked:
While carrying the electronic key
on your person, press and hold
the back door opener switch.
The power back door automatically
opens.
P r e s s i n g t h e s w i t c h w h i l e t h e p o w e r
back door is opening/closing stops
the operation.
■Using the power back door
switch on the back door
Press the switch.
The power back door automatically
closes.
P r e s s i n g t h e s w i t c h w h i l e t h e p o w e r
back door is operat ing will stop the
operation.
When the switch is pressed again
during the halted operation, the
back door will perf orm the reverse
operation.
■Using the back door han-
dles
Lower the back door using the
back door handle .
The back door closing assist
(  P.141) will be act ivated, and the
power back door will fully close
automatically.
■Using the kick sensor (vehi-
cles with Hands Free Power
Back Door)
The Hands Free Power Back
Door enables automatic opening
and closing of the power back
door by putting your foot near
the lower center part of the rear
bumper and moving it away
from the rear bumper. When
operating the Hands Free
Power Back Door, make sure
that the power switch is in OFF,
the kick sensor operation is
enabled ( P.108) and you are
carrying an electronic key.
1 While carrying an electronic
key, stand within the smart
key system operation range,
approximately 11.8 to 19.7 in.
A

1403-2. Opening, closing and locking the doors
(30 to 50 cm) from the rear
bumper.
Kick sensor
Hands Free Power Back
Door operation detection
area
Smart key system operation
detection area (P.148)
2 Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.
Perform the entire kick operation
within 1 second.
The back door will not start operat-
ing while a foot is detected under
the rear bumper.
Operate the Hands Free Power
Back Door without contacting the
rear bumper with your foot.
If another electronic key is in the
cabin or luggage compartment, it
may take slightly longer than nor- mal for the operation to occur.
Kick sensor
Hands Free Power Back
Door operation detection
area
3 When the kick sensor detects
that your foot is pulled back,
a buzzer will sound and the
back door will automatically
fully open/close.
If a foot is moved under the rear
bumper while the back door is
opening/closing, the back door will
stop moving.
If a foot is moved under the rear
bumper again during the halted
operation, the ba ck door will per-
form the rever se operation.
■Luggage compartment light
The luggage compartment light
turns on when the back door is
opened with the luggage compart-
ment light switch on.
When the power switch is turned to
OFF, the light will go off automati-
cally after 20 minutes.
A
B
C
A
B

1413-2. Opening, closing and locking the doors
3
Before driving
1On
2 Off
■Back door closer
In the event that the back door is left
slightly open, the back door closer
will automatically close it to the fully
closed position.
Whatever the state of the power
switch, the back door closer oper-
ates.
■Power back door operating con-
ditions
The power back door can automati-
cally open and close under the fol-
lowing conditions:
●When the power back door sys-
tem is enabled. ( P.108)
●When the power switch is in ON,
in addition to the above for the
opening operations, the back door
operates for any of the following
conditions:
• Parking brake is engaged
• The brake pedal is depressed
• The shift lever is in P.
■Operation of the power back
door
●A buzzer sounds and the emer-
gency flashers flash twice to indi-
cate that the back door is
opening/closing.
●When the power back door sys-
tem is disabled, the power back
door does not ope rate but it can
be opened and closed by hand.
●When the power back door auto-
matically opens, if an abnormality
due to people or objects is
detected, oper ation will stop.
■Jam protection function
Sensors are equipped on both sides
of the power back door. If anything
obstructs the power back door while
it is closing, the b ack door will auto-
matically operate in the opposite
direction or stop.
■Fall-down protection function
While the power back door is open-
ing automatically, applying exces-
sive force to it will stop the opening
operation to prevent the power back
door from suddenly shutting.
■Back door closing assist
If the back door is lowered manually
when the back door is stopped at an
open position, the back door will
fully close automatically.
■Back door reserve lock function
This function is a function which
reserves locking of all doors, before-
hand, when the power back door is
open.
When the following procedure is
performed, all the doors except the
power back door are locked and
then power back door will also be
locked at the same time it is closed.
1 Close all doors, except the back
door.
2 During the power back door clos-
ing operation, lock the doors
using the smart key system from
the side doors ( P.128) or the
wireless remote control.
(  P.128)
A buzzer sounds and the emer-
gency flashers flash to indicate that
all the doors have been closed and
locked.
●If the electronic key is placed
inside the vehicle after starting a
close operation via the door
reserve lock function, the elec-
tronic key may become locked
inside the vehicle.
●If the power back door does not
fully close due to the operation of

1423-2. Opening, closing and locking the doors
the jam protection function, etc.,
while the back doo r is automati-
cally closing after a door reserve
lock operation is performed, the
door reserve lock function is can-
celed and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.
■Kick sensor operating condi-
tions (vehicles with Hands Free
Power Back Door)
The Hands Free Power Back Door
will open/close automatically when
the following cond itions are met:
●The kick sensor operation is
enabled ( P.108)
●The power switch is in OFF.
●The electronic key is within the
operational range. ( P.148)
●A foot is put near the lower center
part of the rear bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc . near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly (vehicles with
Hands Free Powe r Back Door)
In the following situations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door
again.
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.149)
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory i s installed to
the rear bumper
If an accessory has been installed,
turn the Hands F ree Power Back
Door (kick sensor) operation setting
off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear

1433-2. Opening, closing and locking the doors
3
Before driving
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is s et near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands Free Power Back
Door (kick sensor) operation setting
off. ( P.108)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover. To prevent damage, cover the tip of
the screwdriver with a rag.
2
Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the
steps listed.
■Customization
Settings (e.g. power back door
opening angle) can be changed.
(Customizable features: P.701)

1443-2. Opening, closing and locking the doors
WA R N I N G
■Back door closer
●In the event that the back door
is left slightly open, the back
door closer will automatically
close it to the fully closed posi-
tion. It takes several seconds
before the back door closer
begins to operate. Be careful
not to catch fingers or anything
else in the back door, as this
may cause bone fractures or
other serious injuries.
●Use caution when using the
back door closer as it still oper-
ates when the power back door
system is canceled.
■Power back door
Observe the following precautions
when operating the power back
door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●If anyone is in the vicinity, make
sure they are safe and let them
know that the back door is
about to open or close.
●If the power back door system is
turned off while the back door is
operating automatically, the
automatic operation is stopped.
The back door then has to be
operated manually. Take extra
care when on an incline, as the
back door may open or close
unexpectedly.
●If the operating conditions of the
power back door are no longer
met, a buzzer may sound and
the back door may stop opening
or closing. The back door then
has to be operated manually.
Take extra care when on an
incline, as the back door may
open or close abruptly.
●On an incline, the back door
may suddenly shut after it
opens. Make sure the back door
is fully open and secure.
●In the following si tuations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door has to
be operated manually. Take
extra care when on an incline,
as the back door may open or
close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery volt- age suddenly drops, such as
when the power switch is turned
to ON or the hybrid system is
started during automatic opera-
tion
●If a bicycle carr ier or similar
heavy object is attached to the
back door, it may suddenly shut
again after being opened, caus-
ing someone’s hands, head or
neck to be caught and injured.
When installing an accessory
part to the back door, using a
genuine Toyota part is recom-
mended.

1453-2. Opening, closing and locking the doors
3
Before driving
WA R N I N G
■Jam protection function
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
●Never use any part of your body
to intentionally a ctivate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the back door
fully closes. Be careful not to
catch fingers or anything else.
●The jam protection function may
not work depending on the
shape of the object that is
caught. Be careful not to catch
fingers or anything else.
■Hands Free Power Back Door
(if equipped)
Observe the following precautions
when operating the Hands Free
Power Back Door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obstacles or any-
thing that could cause any of
your belongings to get caught.
●When putting your foot near the
lower center par t of the rear
bumper and moving it from the
rear bumper, be careful not to
touch the exhaust pipes until
they have cooled down suffi-
ciently, as touching hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the eff ective range
(detection area) of the luggage
compartment.
NOTICE
■Back door spindles
The back door is equipped with
spindles that hold the back door in
place.
Observe the following precau-
tions.
Failure to do so may cause dam-
age to the back door spindle,
resulting in malfunction.
●Do not attach any foreign
objects, such as stickers, plastic
sheets, or adhesives to the
spindle rod.
●Do not touch the spindle rod
with gloves or other fabric items.
●Do not attach h eavy accesso-
ries to the back door. When
attaching, ask your Toyota
dealer for details.
●Do not place your hand on the
spindle or apply lateral forces to
it.
■To prevent back door closer
malfunction
Do not apply excessive force to
the back door while the back door
closer is operating. Applying
excessive force may cause the
back door closer t o malfunction.

1463-2. Opening, closing and locking the doors
NOTICE
■To prevent damage to the
power back door
●Make sure that there is no ice
between the back door and
frame that would prevent move-
ment of the back door. Operat-
ing the power back door when
excessive load is present on the
back door may cause a mal-
function.
●Do not apply excessive force to
the back door while the power
back door is operating.
●Take care not to damage the
sensors (installed on the right
and left edges of the power
back door) with a knife or other
sharp object. If the sensor is
disconnected, the power back
door will not close automatically.
■Hands Free Power Back Door
precautions (if equipped)
The kick sensor is located behind
lower center part of the rear
bumper. Observe the following to
ensure that the Hands Free
Power Back Door function oper-
ates properly:
●Keep the lower center part of
the rear bumper clean at all
times.
If the lower cen ter part of the
rear bumper is dirty or covered
with snow, the kick sensor may
not operate. In this situation,
clean off the dirt or snow, move
the vehicle from the current
position and then check if the
kick sensor operates.
If it does not operate, have the
vehicle inspected by your Toy-
ota dealer.
●Do not apply coatings that have
a rain cleari ng (hydrophilic)
effect, or other coatings, to the
lower center par t of the rear
bumper.
●Do not park the vehicle near
objects that may move and con-
tact the lower center part of the
rear bumper, such as grass or
trees.
If the vehicle has been parked
for a while near objects that
may move and contact the
lower center part of the rear
bumper, such as grass or trees,
the kick sensor may not oper-
ate. In this situation, move the
vehicle from the current position
and then check if the kick sen-
sor operates. If it does not oper-
ate, have the vehicle inspected
by your Toyota dealer.
●Do not subject the kick sensor
or its surroundi ng area to a
strong impact.
If the kick sensor or its sur-
rounding area has been sub-
jected to a strong impact, the
kick sensor may not operate
properly. If the kick sensor does
not operate in the following situ-
ations, have the vehicle
inspected by your Toyota
dealer.
• The kick sensor or its surround- ing area has been subjected to
a strong impact.
• The lower center part of the rear bumper is scratched or dam-
aged.
●Do not disassemble the rear
bumper.
●Do not attach stickers to the
rear bumper.
●Do not paint the rear bumper.
●If a bicycle carr ier or similar
heavy object is attached to the
power back doo r, disable the
kick sensor. ( P.108)

1473-2. Opening, closing and locking the doors
3
Before driving
The settings of the power back
door system can be changed by
displaying the “Vehicle Set-
tings” - “PBD” screen from the
screen of the multi-informa-
tion display. ( P.108)
The changed power back door set-
tings are not reset by turning the
power switch to OFF. In order to
restore the original settings, they
need to be chan ged back on the
screen of the multi-information
display.
The open position of the power
back door can be adjusted.
1 Stop the back door in the
desirable position. ( P.138)
2 Press and hold the power
back door switch on the back
door for approximately 2 sec-
onds.
When the settings are completed,
the buzzer sounds 4 times.
When opening the back door the
next time, the back door will stop at that position.
■Canceling the adjusted open
position of the back door
Press and hold the power back door
switch on the back door for approxi-
mately 7 seconds.
After the buzzer sounds 4 times, it
sounds twice more. When the
power back door does the opening
operation the next time, the door will
open to the initial settings position.
■Customization
The opening position can be set
with the multi-info rmation display.
(  P.108)
Priority for the stop position is given
to the last position set by either the
power back door switch on the back
door or multi-information display.
Changing settings of the
power back door system
(vehicles with power back
door)
Adjusting the open posi-
tion of the back door
(vehicles with power back
door)

1483-2. Opening, closing and locking the doors
*: If equipped
■Antenna locationAntennas outside the cabin
(front)
Antennas outside the cabin
(rear) (if equipped)
Antenna outside the luggage
compartment Antennas inside the cabin
■Effective range
(areas within
which the electronic key is
detected)
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of the fro nt door handles,
rear door handles (if equipped) and
back door opener s witch. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch modes
The system can be operated when
the electronic key i s inside the vehi-
cle.
■If an alarm sounds or a warning
message is displayed
An alarm sounds and warning mes-
sage displays shown on the multi-
information display are used to pro-
tect against unexpected accidents
or theft of the vehicl e resulting from
erroneous operation. When a warn-
ing message is displayed, take
appropriate measures based on the
displayed message.
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
Smar t key system*
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the side
doors ( P.128)
 Locks and unlocks the back
door ( P.135)
 Starts the hybrid system
( P.212)
A
B
C
D
A
B