battery replacement TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 505
Type A: Function achieved by using a smartphone or DCM.................................... 506
Type B: Function achieved by using DCM and the system
.................................... 508
Type C: Function achieved by using DCM .................. 509
Type D: Function achieved by using DCM and a smart-
phone .......................... 512
5-17.Connected Services opera- tion
Toyota Apps .................. 514
5-18.Setup Toyota Apps settings ..... 518
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 520
Heated steering wheel/seat heaters/seat ventilators 527
6-2. Using the interior lights Interior lights list ............ 530
6-3. Using the storage features List of storage features . 533
Luggage compartment fea- tures ............................ 537
6-4. Using the other interior fea- tures
Other interior features ... 542
Garage door opener...... 5527-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 562
Cleaning and protecting the vehicle interior ............. 565
7-2. Maintenance Maintenance requirements.................................... 568
General maintenance .... 569
Emission inspection and maintenance (I/M) programs.................................... 572
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 573
Hood .............................. 575
Positioning a floor jack .. 577
Engine compartment ..... 578
12-volt battery................ 584
Tires .............................. 586
Tire inflation pressure .... 600
Wheels .......................... 602
Air conditioning filter ...... 604
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 606
Wiper insert replacement .................................... 610
Wireless remote control/elec- tronic key battery ......... 613
Checking and replacing fuses .................................... 616
Light bulbs ..................... 61
8
6Interior features
7Maintenance and care

801-4. Hybrid system
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates,
your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Make sure not to block the air
intake vent with anything, such
as a seat cover, plastic cover, or
luggage. The hybrid battery
(traction battery) may overheat
and be damaged.
●When dust etc. has accumu-
lated in the air intake vent, clean
it with a vacuum cleaner to pre-
vent the vent from clogging.
●Do not get water or foreign
materials in the air intake vent
as this may cause a short circuit
and damage the hybrid battery
(traction battery).
●Do not carry large amounts of
water such as water cooler bot-
tles in the vehicle. If water spills
onto the hybrid battery (traction
battery), the battery may be
damaged. Have the vehicle
inspected by your Toyota
dealer.
●There is a filter installed to the
air intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. For
information regarding filter
cleaning or replacement, refer
to P.606.
●If “Maintenance Required for
Traction Battery Cooling Parts
See Owner’s Manual” is shown
on the multi-information dis-
play, the air intake vent and filter
may be clogged. Refer to P.606
for information on how to clean
the air intake vent.
Emergency shut off sys-
tem
Hybrid warning message

1233-1. Key information
3
Before driving
• The smart key system or the wire-less remote control does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.613). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances t hat produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state
of the electronic key or power
switch mode, etc. is shown
(vehicles with smart key sys-
tem)
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
power switch to O FF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or power switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
(vehicles with smart key sys-
tem)
The electronic key has a low battery.
Replace the electronic key battery. (
 P.613)
■Replacing the battery
 P.613
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is dis played on the
multi-information display (vehi-
cles with smart key system)
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknown electronic key
(other than those in your posses-
sion) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.

3774-6. Driving tips
4
Driving
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
 Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WA R N I N G
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.
NOTICE
■Repairing or replacing snow
tires (vehicles with tire pres-
sure warning system)
Request repairs or replacement of
snow tires from your Toyota
dealer or legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.

561
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 562
Cleaning and protecting the vehicle interior ........... 565
7-2. Maintenance Maintenance requirements.................................. 568
General maintenance.. 569
Emission inspection and maintenance (I/M) pro-
grams ........................ 572
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 573
Hood ........................... 575
Positioning a floor jack 577
Engine compartment ... 578
12-volt battery ............. 584
Tires ............................ 586
Tire inflation pressure.. 600
Wheels ......... ...............602
Air conditioning filter .... 604
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............ 606
Wiper insert replacement .................................. 610
Wireless remote con- trol/electronic key battery
.................................. 613Checking and replacing
fuses .......................... 616
Light bulbs ................... 618

5687-2. Maintenance
7-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are well-
trained specialists and are kept up
to date with the latest service
information. They are well
informed about the operations of
all systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.584)
General maintenance
Scheduled maintenance

5857-3. Do-it-yourself maintenance
7
Maintenance and care1Open the deck board
( P.537)
2 Disengage the 12 claws and
pull the side deck board to
remove it.
WA R N I N G
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.
■Where to safely charge the
12-volt battery
Always charge the 12-volt battery
in an open area. Do not charge
the 12-volt battery in a garage or
closed room where there is insuf-
ficient ventilation.
■Emergency measures regard-
ing electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water
for at least 15 minutes and get
immediate medical attention. If
possible, continue to apply water
with a sponge or cloth while trav-
eling to the nearest medical facil-
ity.
●If electrolyte gets on your skin
Wash the affected area thor-
oughly. If you feel pain or burning,
get medical attention immediately.
●If electrolyte gets on your
clothes
It can soak through clothing on to
your skin. Immediately take off the
clothing and follow the procedure
above if necessary.
●If you accidentally swallow elec-
trolyte
Drink a large quantity of water or
milk. Get emergency medical
attention immediately.
■When replacing the 12-volt
battery
Use a 12-volt battery designed for
this vehicle. Failu re to do so may
cause gas (hydrogen) to enter the
passenger compartment, causing
a fire or explosion.
For replacement of the 12-volt
battery, contact your Toyota
dealer.
■When there is insufficient 12-
volt battery fluid
Do not use if there is insufficient
fluid in the 12-volt battery. There
is a possible danger that the 12-
volt battery may explode.
NOTICE
■When recharging the 12-volt
battery
Never recharge t he 12-volt bat-
tery while the hybrid system is
operating. Also, be sure all acces-
sories are turned off.
Removing the 12-volt bat-
tery cover

6809-1. Specifications
*: The fluid capacity is the quantity of reference.If replacement is necessary, contact your Toyota dealer.
*: The fluid capacity is the quantity of reference.
Ignition system (spark plug)
MakeDENSO FC16HR-Q8
Gap0.031 in. (0.8 mm)
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark pl ug gap.
Electrical system (12-volt Battery)
Specific voltage reading at
68°F (20°C):
12.0 V or higher
(Turn the power switch to OFF and turn on
the high beam headlights for 30 seconds.)
If the voltage is lower than the standard
value, charge the battery.
Charging ratesQuick charge15 A max.
Slow charge5 A max.
Hybrid transmission
Fluid capacity*4.1 qt. (3.9 L, 3.4 Imp.qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than the above type may cause ab normal
noise or vibration, or ultimately damage the transmission of yo ur vehicle.
Rear differential (rear electric motor)
Fluid capacity*1.8 qt. (1.7 L, 1.5 Imp.qt.)
Fluid typeToyota Genuine ATF WS