wheel TOYOTA RAV4 HYBRID 2020 Owners Manual (in English)

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 13
How to search .......................... 14
Pictorial index .......................... 16
1-1. For safe use Before driving ................... 28
For safe driving ................ 29
Seat belts ......................... 31
SRS airbags ..................... 35
Front passenger occupant classification system ...... 45
Exhaust gas precautions.. 50
1-2. Child safety Riding with children .......... 51
Child restraint systems..... 52
1-3. Emergency assistance Safety Connect ................ 67
1-4. Hybrid system Hybrid system features .... 72
Hybrid system precautions ....................................... 77
1-5. Theft deterrent system Immobilizer system .......... 82
Alarm................................ 85
2-1. Instrument cluster Warning lights and indicators....................................... 88
Gauges and meters (with 4.2- inch display) ................... 94Gauges and meters (with 7-
inch display) ................... 98
Multi-information display 103
Energy monitor/ consumption
screen.......................... 113
3-1. Key information Keys .............................. 122
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 128
Back door ...................... 134
Smart key system .......... 148
3-3. Adjusting the seats Front seats .................... 154
Rear seats ..................... 155
Driving position memory 157
Head restraints .............. 160
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 162
Inside rear view mirror ... 163
Digital Rear-view Mirror . 165
Outside rear view mirrors .................................... 174
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 176
Moon roof ...................... 179
Panoramic moon roof .... 182
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 505
Type A: Function achieved by using a smartphone or DCM.................................... 506
Type B: Function achieved by using DCM and the system
.................................... 508
Type C: Function achieved by using DCM .................. 509
Type D: Function achieved by using DCM and a smart-
phone .......................... 512
5-17.Connected Services opera- tion
Toyota Apps .................. 514
5-18.Setup Toyota Apps settings ..... 518
6-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 520
Heated steering wheel/seat heaters/seat ventilators 527
6-2. Using the interior lights Interior lights list ............ 530
6-3. Using the storage features List of storage features . 533
Luggage compartment fea- tures ............................ 537
6-4. Using the other interior fea- tures
Other interior features ... 542
Garage door opener...... 5527-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 562
Cleaning and protecting the vehicle interior ............. 565
7-2. Maintenance Maintenance requirements.................................... 568
General maintenance .... 569
Emission inspection and maintenance (I/M) programs.................................... 572
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 573
Hood .............................. 575
Positioning a floor jack .. 577
Engine compartment ..... 578
12-volt battery................ 584
Tires .............................. 586
Tire inflation pressure .... 600
Wheels .......................... 602
Air conditioning filter ...... 604
Cleaning the hybrid battery (traction battery) air intake
vent and filter .............. 606
Wiper insert replacement .................................... 610
Wireless remote control/elec- tronic key battery ......... 613
Checking and replacing fuses .................................... 616
Light bulbs ..................... 61
8
6Interior features
7Maintenance and care

21Pictorial index
■Switches
Driving position memory switches*................................. P.157
Window lock switch ............................................. .............. P.178
Power window switches ....... ............................................. P.176
Door lock switches ............................................................ P.132
Outside rear view mirror swi tches ................................... P.174
“ODO TRIP” switch .............................................. ........ P.96, 101
Instrument panel light cont rol dial ............................. P.96, 102
Automatic High Beam switch ..................................... ...... P.232
Windshield wiper de-icer switch
*..................................... P.525
Camera switch
*............................................................... .... P.335
Heated steering wheel switch
*.......................................... P.527
Power back door switch
*................................................... P.138
*: If equipped
A
B
C
D
E
F
G
H
I
J
K
L

291-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.154)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.154)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.160)
Wear the seat belt correctly.
( P.32)
WA R N I N G
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the hybrid system stopped
and the shift lever in P, fully
depress each pedal to the floor
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
A
B
C
D

371-1. For safe use
1
For safety and security
Driver airbag
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 8 0 )
●The brakes and st op lights will be
controlled automatically. ( P.369)
●The interior lights will turn on auto-
matically. ( P.531)
●The emergency flashers will turn
on automatically. ( P.628)
●For Safety Connect subscribers, if any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 7 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12-18 mph
[20-30 km/h] frontal collision with
a fixed wall that does not move or
deform).
N
O
P
Q
R

401-1. For safe use
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the front pillars, rear
pillars or roof sid e rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WA R N I N G
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the driver’s
airbag is the first 2 - 3 in. (50 - 75
mm) of inflation, placing yourself
10 in. (250 mm) from your driver
airbag provides you with a clear
margin of safety. This distance is
measured from the center of the
steering wheel to your breast-
bone. If you sit l ess than 10 in.
(250 mm) away now, you can
change your driving position in
several ways:

421-1. For safe use
WA R N I N G
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or rear pillar, roof
side rail and assist grip.

431-1. For safe use
1
For safety and security
WA R N I N G
●Vehicles without smart key sys-
tem: Do not attach any heavy,
sharp or hard objects such as
keys and accessories to the
key. The objects may restrict the
SRS knee airbag inflation or be
thrust into the driver’s seat area
by the force of the deploying air-
bag, thus causing a danger.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●I f a vin yl co ver is p u t on t he ar ea
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors.
Doing so can cause the SRS
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or side
window to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags

441-1. For safe use
WA R N I N G
●Repairs, modifications, removal
or replacement of the steering
wheel, instrument panel, dash-
board, seats or seat upholstery,
front, side and rear pillars, roof
side rails, front door panels,
front door trims or front door
speakers
●Modifications to the front door
panel (such as making a hole in
it)
●Repairs or modifications of the
front fender, front bumper, or
side of the occ upant compart-
ment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow
plows, winches or roof luggage
carrier
●Modifications to the vehicle’s
suspension system
●Installation of electronic devices
such as mobile two-way radios
and CD players
●Modifications to your vehicle for
a person with a physical disabil-
ity

731-4. Hybrid system
1
For safety and security
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P. 7 3 )
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following si tuations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in
D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV indicator
The EV indicator comes on when the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. (
P.108)
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it may
not stop automatic ally in the follow-
ing conditions
*:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on
*: Depending on the circumstances, the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (trac tion battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly dis charge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged
and you are unabl e to start the
hybrid system, contact your Toyota
dealer.