buttons TOYOTA RAV4 PLUG-IN HYBRID 2021 Owners Manual

20Pictorial index
■Interior (Left-hand drive vehicles)
SRS airbags ..................................................................................... P.39
Floor mats..................................................... ................................... P.32
Front seats........ ............................................................................. P.270
Rear seats ..................................................... ................................. P.271
Head restraints ................................................ .............................. P.276
Seat belts ..................................................... .................................... P.35
Console box .................................................... .............................. P.469
Inside lock buttons ............................................ ........................... P.208
Cup holders .................................................... ............................... P.470
Assist grips ................................................... ................................ P.484
Rear seat heater switches ...................................... ...................... P.463
A
B
C
D
E
F
G
H
I
J
K

28Pictorial index
■Interior (Right-hand drive vehicles)
SRS airbags ..................................................................................... P.39
Floor mats..................................................... ................................... P.32
Front seats........ ............................................................................. P.270
Rear seats ..................................................... ................................. P.271
Head restraints ................................................ .............................. P.276
Seat belts ..................................................... .................................... P.35
Console box .................................................... .............................. P.469
Inside lock buttons ............................................ ........................... P.208
Cup holders .................................................... ............................... P.470
Assist grips ................................................... ................................ P.484
Rear seat heater switches ...................................... ...................... P.463
A
B
C
D
E
F
G
H
I
J
K

65
1
1-3. Emergency assistance
For safety and security
1-3.Emergency assistance
*: Operates within the eCall coverage.
The system name differs depending
on the country.
Type A
“SOS” button*
Indicator lights
Microphone
Speaker
*: This button is intended for communi -
cation with the eCal l system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the dev ice and are not
intended for communication with the
eCall system operator.
Type B
“SOS” button*
Indicator lights
Microphone
Speaker
*: This button is intended for communi -
cation with the eCal l system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the dev ice and are not
intended for communication with the
eCall system operator.
■Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer -
ing operator receives the vehicle’s
eCall*
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech -
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica -
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
A
B
C
Emergency Notification Ser -
vices
D
A
B
C
D

2024-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.
Electronic keys
• Operating the smart entry & start sys -
tem ( →P.223)
• Operating the wireless remote control
function ( →P.203)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside the aircraft cabin. If you are carry -
ing an electronic key in your bag etc.,
ensure that the buttons are not likely to be pressed accidentally. Pressing a but -
ton may cause the electronic key to emit
radio waves that could interfere with the operation of t he aircraft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becom es low, an alarm
will sound in the cabin and a message will be displayed on the multi-informa -
tion display when the hybrid system
stops.
●To reduce key battery depletion when
the electronic key is to not be used for long periods of time, set the electronic
key to the batter y-saving mode.
( →P.225)
●As the electronic key always receives
radio waves, the ba ttery will become depleted even if the electronic key is
not used. The following symptoms
indicate that the electronic key battery may be depleted. Replace the battery
when necessary.
• The smart entry & start system or the wireless remote control does not oper -
ate.
• The detection area becomes smaller. • The LED indicator on the key surface
does not turn on.
You can replace the battery by yourself
( →P.543). However, as there is a dan-
ger that the electro nic key may be dam-
aged, it is recomm ended that replace-
ment is carried ou t by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●To avoid serious deterioration, do not
leave the electronic key within 1 m (3
ft.) of the followi ng electrical appli- ances that produce a magnetic field:
•TVs
• Personal computers • Cellular phones, cordless phones and
battery chargers
• Table lamps • Induction cookers
●If the electronic key is near the vehicle for longer than necessary, even if the
smart entry & star t system is not oper-
ated, the key battery may become depleted faster than normal.
■If a message regarding the state of the electronic key or power switch
mode, etc. is shown
To prevent trapping the electronic key inside the vehicle, leaving the vehicle
carrying the electronic key on your per -
son without turning t he power switch to OFF or other passengers from uninten -
tionally taking the key out of the vehicle,
Keys
Key types
A
B
C

205
4
4-2. Opening, closing and locking the doors
Before driving
4-2.Opening, closing and locking the doors
■Using the entry function
Carry the electronic key to enable
this function.
1 Grip the front door handle to
unlock the doors.
Make sure to touch the sensor on the
back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.
2 Touch the lock sensor (the
indentation on the upper part of
the door handl e) to lock the
doors.
Check that the door is securely locked.
■Using the wireless remote
control
1 Locks all the doors
Check that the door is securely locked.
Press and hold to close the side win-
dows and panoram ic moon roof (if
equipped).*
2 Unlocks all the doors
Press and hold to open the side win-
dows and panoram ic moon roof (if
equipped).*
*: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
■Switching the door unlock function
It is possible to set which doors the entry function unlocks us ing the wireless
remote control. Ope rate the switching
operation in the vehicle or within approx - imately 1 m (3.2 f t.) of the vehicle.
1 Turn the power switch to OFF.
2 Cancel the intrusion sensor and tilt
sensor of the alarm system to pre -
vent unintended triggering of the
alarm while changing the settings. (if equipped) ( →P.79)
3 When the indicator light on the key
surface is not on, press and hold
or for approximately
5 seconds while pressing and hold -
ing .
Side doors
The vehicle can be locked and
unlocked using the entry func -
tion, wireless remote control,
door lock switches or inside
lock buttons.
Charging port lid and charging
connector will also be locked and
unlocked. ( →P.121)
Unlocking and locking the
doors from the outside

2064-2. Opening, closing and locking the doors
The setting changes each time an oper -
ation is performed, as shown below.
(When changing the setting continu-
ously, release the buttons, wait for at
least 5 seconds, and repeat step 3.)
Vehicles with alarm: To prevent unin - tended triggering of the alarm, unlock
the doors using the wireless remote
control and open and close a door once after the settings have been changed. (If
a door is not opened within 30 seconds
after is pressed, the doors will
be locked again and the alarm will auto - matically be set.)
In a case that the a larm is triggered,
immediately st op the alarm. (→P.78)
■Impact detection door lock release system
In the event that the vehicle is subject to
a strong impact, all the doors are unlocked. Depending on the force of the
impact or the type of accident, however,
the system may not operate.
■Operation signals
Doors: The emergency flashers flash to indicate that the doors have been
locked/unlocked. (Locked: Once;
Unlocked: Twice)
Side windows and panoramic moon roof
(if equipped): A buzzer sounds to indi -
cate that the side windows and pan- oramic moon roof are operating.
■Security feature
If a door is not opened within approxi -
mately 30 seconds af ter the vehicle is unlocked, the security feature automati -
cally locks the vehicl e again. (However,
depending on the location of the elec - tronic key, the key m ay be detected as
being in the vehicle. In this case, vehicle
may be unlocked.)
■When the door cannot be locked by the lock sensor on the upper part of
the door handle
If the door will not lock even when the topside sensor are a is touched, try
touching both the topside and underside
sensor areas at the same time.
When gloves are being worn, remove
the gloves.
■Door lock buzzer
A buzzer sounds continuously for 5 sec -
onds in the followi ng situations. Fully close all the doors and lock the vehicle
once more.
●If an attempt to lo ck the doors using the smart entry & start system is made
when a door other than the door you
are locking is open.
●If an attempt to lo ck the doors using
the wireless remote control is made when a door is open.
Multi-information
display/BeepUnlocking function
(Left-hand drive vehicles)
(Right-hand drive vehicles)
Exterior: Beeps 3 times
Holding the driver’s
door handle
unlocks only the
driver’s door.
Holding the front
passenger’s door
handle or pressing
the back door
opener switch
unlocks all the
doors.
Exterior: Beeps twice
Holding either front
door handle or
pressing the back
door opener switch
unlocks all the
doors.

207
4
4-2. Opening, closing and locking the doors
Before driving
■Setting the alarm (if equipped)
Locking the doors will set the alarm sys - tem. ( →P.78)
■Conditions affecting the operation
of the smart entry & start system or
wireless remote control
→ P.225
■If the smart entry & start system or
the wireless remote control does
not operate properly
●Use the mechanical key to lock and
unlock the doors. ( →P.604)
●Replace the key battery with a new
one if it is depleted. ( →P.543)
■If the 12-volt battery is discharged
The doors cannot be locked and
unlocked using the smart entry & start
system or wireless rem ote control. Lock or unlock the doors using the mechani -
cal key. ( →P.604)
■Rear seat reminder function
●In order to remind you not to forget
luggage, etc. in the rear seat, when
the power switch i s turned to OFF after any of the fo llowing conditions
are met, a buzzer will sound and a
message will be displayed on the multi-information di splay for approxi-
mately 6 seconds.
• The hybrid system is started within 10 minutes after opening and closing a
rear door.
• A rear door has been opened and closed after the hy brid system was
started.
However, if a rear door is opened and
then closed within approximately 2 sec-
onds, the rear seat reminder function
may not operate.
●The rear seat reminder function deter - mines that luggage, etc. has been
placed in a rear seat based on open -
ing and closing of a rear door. There - fore, depending on t he situation, the
rear seat reminder function may not
operate and you may still forget lug - gage, etc. in the rear seat, or it may
operate unnecessarily.
●The rear seat reminder function can
be enabled/disabled. ( →P.629)
■Customization
Settings (e.g. unlocking function using a key) can be changed.
(Customizable features: →P.633)
WARNING
■To prevent an accident
Observe the following precautions while driving the vehicle.
Failure to do so may result in a door
opening and an occupant could be thrown out of the v ehicle, resulting in
death or serious injury.
●Ensure that all doo rs are properly closed.
●Do not pull the in side handle of the doors while driving.
Be especially care ful for the front
doors, as the doors may be opened even if the inside lock buttons are in
locked position.
●Set the rear door child-protector
locks when childre n are seated in
the rear seats.
■When opening or closing a door
Check the surroundings of the vehicle such as whether the vehicle is on an
incline, whether there is enough
space for a door to open and whether a strong wind is blowing. When open -
ing or closing the door, hold the door
handle tightly to prepare for any unpredictable movement.

2084-2. Opening, closing and locking the doors
■Using the door lock switches
1 Locks all the doors
2 Unlocks all the doors
■Using the inside lock buttons
1 Locks the door
2 Unlocks the door
The front doors can be opened by pull-
ing the inside handle even if the lock
buttons are in the lock position.
■Locking the front doors from the
outside without a key
1 Move the inside lock button to the
lock position.
2 Close the door while pulling the door handle.
The door cannot be locked if the power
switch is in ACC or ON, or the electronic
key is left insi de the vehicle.
Depending on the position of the elec -
tronic key, the key m ay not be detected
correctly and the door may be locked.
■Open door warning buzzer
If the vehicle speed r eaches 5 km/h (3
mph), a buzzer sounds to indicate that
the door(s) or the hood is not fully closed.
The open door(s) or hood is displayed
on the multi-information display.
■When all the doors are locked with
the entry functi on or wireless remote control
●The doors cannot b e unlocked with the door lock switch.
●The door lock switc hes can be reset by unlocking all th e doors with the
entry function or w ireless remote con-
WARNING
■When using the wireless remote
control or mechanical key and
operating the power windows or panoramic moon roof (if
equipped)
Operate the power window or pan - oramic moon roof a fter checking to
make sure that there is no possibility
of any passenger having any of their
body parts caught in the side window or panoramic moon r oof. Also, do not
allow children to o perate the wireless
remote control or me chanical key. It is possible for chil dren and other pas-
sengers to get caugh t in the side win-
dow or panoramic moon roof.
Unlocking and locking the
doors from the inside

225
4
4-2. Opening, closing and locking the doors
Before driving
■Turning an electronic key to bat -
tery-saving mode
●When battery-saving mode is set, bat -
tery depletion is minimized by stop - ping the electronic key from receiving
radio waves.
Press twice while pressing and
holding .
Confirm that the electronic key indicator
flashes 4 times.
While the battery- saving mode is set,
the smart entry & start system cannot be
used. To cancel the f unction, press any
of the electronic key buttons.
●Electronic keys t hat will not be used for long periods of time can be set to
the battery-saving mode in advance.
■Conditions affecting operation
The smart entry & start system uses
weak radio waves. In the following situa - tions, the communication between the
electronic key and t he vehicle may be
affected, preventing the smart entry & start system, wireless remote control
and immobilizer system from operating
properly.
●When the electronic key battery is
depleted
●Near a TV tower, electric power plant,
gas station, radio station, large dis- play, airport or oth er facility that gen-
erates strong radio waves or electrical
noise
●When the electronic key is in contact
with, or is covered by the following metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have aluminum
foil inside • Metallic wallets or bags
•Coins
• Hand warmers made of metal • Media such as CDs and DVDs
●When other wirele ss key (that emits radio waves) is being used nearby
●When carrying the electronic key together with the following devices
that emit radio waves
• Portable radio, cellular phone, cord - less phone or other wireless commu -
nication devices
• Another vehicle’s el ectronic key or a wireless key that emits radio waves
• Personal computer s or personal digi-
tal assistants (PDAs) • Digital audio players
• Portable game systems
●If window tint with a metallic content or
metallic objects are attached to the
rear window
●When the electroni c key is placed
near a battery charger or electronic devices
●When the vehicle is parked in a pay parking spot where radio waves are
emitted.
If the doors cannot be locked/unlocked using the smart entry & start system,
lock/unlock the doors by performing any
of the following:
●Bring the electronic key close to either
front door handle and operate the entry function.
●Operate the wireless remote control. If the doors cannot be locked/unlocked
using the above methods, use the
mechanical key. ( →P.204)
If the hybrid system cannot be started
using the smart entry & start system,
refer to P.605.
■Note for the entry function
●Even when the electronic key is within
the effective range (detection areas),
the system may not operate properly in the following cases:

2744-3. Adjusting the seats
will be overwritten.
■Recall procedure
1 Check that the shift lever is in P.
2 Turn the power switch to ON.
3 Press one of the buttons for the
driving position you want to
recall until the buzzer sounds.
■To stop the position recall opera -
tion part-way through
Perform any of the following:
●Press the “SET” button.
●Press button “1” or “2”.
●Operate any of the seat adjustment switches.
■Seat positions that can be memo -
rized ( →P.270)
The adjusted positions other than the position adjusted by lumbar support
switch can be recorded.
■Operating the driving position
memory after turning the power switch to OFF
Recorded seat positions can be acti -
vated up to 180 s econds after the driver’s door is o pened and another 60
seconds after it is closed again.
■In order to correctly use the driving
position memory function
If a seat position is already in the fur-
thest possible position and the seat is
operated in the same direction, the recorded position may be slightly differ -
ent when it is recalled.
■When recalling the driving position
Take care when recalling the driving position so that the head restraint does
not touch the ceiling.
■If the 12-volt battery is discon -
nected
The memorized posi tions are erased.
■Registering procedure
Record your drivin g position to but-
ton “1” or “2” before performing the
following:
Carry only the key you want to reg -
ister, and then cl ose the driver’s
door.
If 2 or more keys are in the vehicle,
the driving posi tion cannot be
WARNING
■Seat adjustment caution
Take care during se at adjustment so
that the seat does not strike the rear passenger or squeeze your body
against the steering wheel.
Registering/recall/canceling
an electronic key to driving
position (memory recall
function)