TOYOTA SIENNA HYBRID 2021 Accessories, Audio & Navigation (in English)

2919-1. Connected services overview
9
Connected services
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with connected services, the
Toyota apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from
the screen.
A few settings must be performed before Toyota apps can be
used. ( P.293)
By using a smartphone or DCM
A
B

2929-1. Connected services overview
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com /connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
https://www.toyotapr.com/serviciosconectados
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
 Toyota apps do not require an
activation fee or monthly
recurring fees.
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/
connectedservices
or call 1-800-331-4331 in the
United States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can- ada, and
https://www.toyotapr.com/
serviciosconectados
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
 Toyota apps is available in
the contiguous United States,
Washington D.C., Alaska,
Hawaii, the United States Vir-
gin Islands, Puerto Rico and
Canada.
●Data usage fees may apply while
using Toyota apps. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
C
D
E
F
Before using the function

2939-1. Connected services overview
9
Connected services
https://www.toyotapr.com/
serviciosconectadosin Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.63)
 The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when in itializing the
data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart-
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P.36)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smartphone, and the application is
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
https://www.toyotapr.com/
serviciosconectados
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
Preparation before using
Toyota mobile application

2949-1. Connected services overview
*: Vehicles equipped with DCM
■Subscription
 After you have signed the Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin
receiving services. A variety
of subscription terms are
available. Contact your
Toyota dealer, or call 1-800-
331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico, for further sub-
scription details. (
P.292)
■Availability of functions
 Destination Assist is avail-
able in the contiguous United
States, Washington D.C.,
Puerto Rico, Hawaii, the
United States Virgin Islands,
Canada, and limited areas of
Alaska for vehicles that con-
tain the appropriate map data.
 Dynamic Navigation is avail-
able in the contiguous United
States, Washington D.C. and
Alaska.
 Dynamic Navigation is not
available in Puerto Rico, Can-
ada, and the United States
Virgin Islands.
 Wi-Fi
® hotspot is available in
the contiguous United States,
Washington D.C., Alaska and
Hawaii.
 Wi-Fi
® hotspot is not available
in Puerto Rico, Canada, and
the United States Virgin
Islands.
Type B: Function
achieved by using
DCM and the system
*
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot
is made possible through
the shared work of the DCM
and the system.
Destination Assist and
Dynamic Navigation are
subscription-based telemat-
ics services that use Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security as well
as convenience features.
These services are available
by subscription on select,
telematics hardware-
equipped vehicles and sup-
ported by the Toyota
response center, which
operates 24 hours a day, 7
days a week.
For details about:
 Dynamic Navigation:
P.85, 94, 117
 Wi-Fi
® hotspot:  P.48
Before using the function

2959-1. Connected services overview
9
Connected services
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the following URL.
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle
includes a low power radio trans-
mitter and recei ver. The system
receives and also sends out radio
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC)
adopted RF exposure guidelines
with safety levels for mobile wire-
less phones. Those guidelines are
consistent with the safety stan-
dards previously set by both U.S.
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi-
ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation
Protection) [1996]
●These standards are based on comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 120 scientists,
engineers, and physicians from
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability, navigation map data,
and GPS satellite signal recep-
tion, which can lim it the ability to
reach the Toyota response center
or receive support. Enrollment and
Telematics Subscription Service
Agreement required. A variety of
subscription terms are available;
charges vary by subscription term
selected.
●The Toyota response center
offers support in multiple lan-
guages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or b y calling 1-877-
201-0287 in the United States and
Canada and 1-877-855-8377 in
Puerto Rico, and following the
prompts for Safety Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio multimedia functions
are not subject to section 255 of
the Telecommunications Act and
the system is not TTY compatible.
●Certification
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, refer to
“OWNER’S MANUAL”.

2969-1. Connected services overview
For vehicles sold in the U.S.A., Hawaii and Puerto Rico
For vehicles sold in Canada

2979-1. Connected services overview
9
Connected services

2989-1. Connected services overview
Remote Connect is a smart-
phone application that lets you
view and remotely control cer-
tain aspects of your vehicle.
■Subscription
 After you sign the Telematics
Subscription Service Agree-
ment (see the Safety Connect
section in “OWNER’S MAN-
UAL”), download the Toyota
app from your smartphone’s
app store, and register within
the app (or enroll and com-
plete registration at the
dealer), you can begin using
these services.
 A variety of subscription terms
are available. Contact your
Toyota dealer, or call 1-800-
331-4331 in the United
States, 1-888-869-6828 in Canada, and 1-877-855-8377
in Puerto Rico for further sub-
scription details.
■Availability of function
 Remote Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of functions of the
Remote Connect is dependent on
network reception level.
●Remote Connect s hould only be
used by authorized users.
●Laws in some communities may
require that the vehicle be within
view of the user when operating
Remote Connect.
In some states, use of Remote
Connect may violate state or local
laws. Before using Remote Con-
nect, check your state and local
laws.
●Any malfunction of the vehicle
should be repaired by your Toyota
dealer.
●Remote Connect i s designed to
work at temperatures above
approximately -22 °F (-30 °C).
This specification is related to the
Remote Conne ct operation, but is
dependent on the vehicle’s oper-
ating temperature range which
may be different.
●Content is subject to change with-
out notice.
●Additional information can be
found at https://www.toyota.com/
connected-services in the United
States,
https://www.toyota.ca/connected

in Canada, and
https://www.toyotapr.com/
serviciosconectados in Puerto
Rico.
Type D: Function
achieved by using
DCM and a smart-
phone
The functionality of Remote
Connect and Service Con-
nect are made possible by
the use of a DCM and a
smartphone.
For details about these ser-
vices, refer to
https://www.toyota.com/
connected-services.
Remote Connect

2999-1. Connected services overview
9
Connected services
Service Connect uses DCM to
collect and transmit vehicle data
that allows Toyota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Service Connect is available
in the contiguous United
States, Washington D.C.,
Alaska, Hawaii, the United
States Virgin Islands, Puerto
Rico and Canada.
●Availability of fun ctions of the Ser-
vice Connect is dependent on net-
work reception level.
WARNING
●Operating Remote Connect
incorrectly may lead to unfore-
seen accidents or malfunctions.
Check the vehicle condition and
assume full responsibility before
using.
Service Connect

3009-2. Connected services operation
9-2.Connected services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 2.
( P.300)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.300)
: Displays the number of new
notifications for the application
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
Toyota apps
Toyota apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.293)
For details about the func-
tions and services pro-
vided by each application,
refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
https://www.toyotapr.com/
serviciosconectados
in Puerto Rico.
Using Toyota apps
Updating an application