VOLKSWAGEN EOS 2013 1.G Service Manual

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked.
If the vehicle was unlocked and within the next few seconds neither a door nor the luggage
compartment lid has been opened, the vehicle is automatically locked again.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor
surface ⇒ fig. 26 (A).
x Open the door.
Closing and locking doors (Keyless Exit)
x Switch the ignition off.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle
is locked. The door being locked must be closed.
Unlocking and locking the luggage compartment lid
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ fig. 25 of the luggage
compartment lid, it unlocks automatically when opened.
Open and close the luggage compartment lid as you would a standard luggage compartment lid 51
The luggage compartment lid locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized remote control vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid remote control vehicle key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the
passenger compartment will be deactivated. All other functions (remote central locking and unlocking
as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x by pressing a button on the deactivated key.
x by pressing a door handle sensor when the deactivated key is outside of the vehicle, but within
range.
x by starting the engine with the starter button.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for a short time.
The door handle sensors become active again if one of the following events occurs:
x A short time has passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The luggage compartment lid is opened.
x OR: The vehicle is mechanically unlocked with the vehicle key.

Convenience features
The settings in the Settings – Convenience menu determine which doors open when the door
handle unlocking surface is grasped.
NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a
valid vehicle key is within range of the vehicle.
The door may not open if the outside and inside door handles are used at the same time.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not
be possible to unlock and lock the vehicle using Keyless Access. The vehicle can still be manually
locked or unlocked with the key bit
The driver message Key not in range appears in the instrument cluster display if there is no
remote control vehicle key inside the vehicle or if the system does not recognize the remote control
vehicle key. The key may not be recognized, for example, if it is covered by something that interferes
with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic
devices such as cell phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem .
If the automatic transmission is not in Park (P) position, the electronic steering column lock will
not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle
key.
Anti-theft alarm system

Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition
with a valid vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door
handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button
After the alarm has stopped and the vehicle is opened again in the same or a different area that
is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the
luggage compartment lid is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock
switch W on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked using the vehicle key bit, only the driver door is
unlocked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system
and activates the central locking button. To unlock the doors, use the central locking button or remote
control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.

Doors

Luggage compartment lid

NOTICE
Before opening or closing the luggage compartment lid, make sure there is enough room to do
so, as for example when the vehicle has a trailer or is in a garage.
Warning light

Opening the luggage compartment lid

Fig. 27 In the remote control vehicle key (A): Button to unlock the luggage compartment lid. In the driver door
(B): Switch to unlock the luggage compartment lid.

Fig. 28 Opening luggage compartment lid from the outside.

WARNING
Improper or unsupervised unlocking or opening of the luggage compartment lid can cause
severe injuries. Never open the luggage compartment lid when someone is in the way.
x If a bicycle or luggage rack is installed on the luggage compartment lid, it may be hard to
see that the luggage compartment lid is unlatched. An unlatched luggage compartment lid
may open suddenly when the vehicle is moving.
NOTICE
Do not mount a luggage rack on the CSC roof or on or above the luggage compartment lid.
Doing so can interfere with operation of the CSC roof or damage it.
At temperatures below +32 °F (0 °C), the luggage compartment lid may be difficult to open after
you unlock it.
Closing the luggage compartment lid

Fig. 29 Opened luggage compartment lid: Recessed grip for closing.

x If the luggage compartment lid of a locked vehicle is unlocked with the q button on the remote
control vehicle key, it will lock again right after it is closed.
x A closed but unlocked luggage compartment lid automatically locks at speeds above about 5 mph
(10 km/h).
WARNING
Improper or unsupervised closing of the luggage compartment lid can cause severe injuries.
Never close the luggage compartment lid when someone is in the way.
x Never leave your vehicle unattended or let children play around your vehicle, especially
with the luggage compartment lid left open. A child could crawl into the vehicle and pull the
luggage compartment lid shut, becoming trapped and unable to get out. A closed vehicle can
become very hot or very cold depending on the season. Temperatures can quickly reach
levels that can cause unconsciousness or death, particularly to small children.
Make sure that the remote control vehicle key is not in the luggage compartment before closing
the luggage compartment lid.

Power windows