ESP VOLKSWAGEN TIGUAN 2017 Owner´s Manual

Interior mirror
Fig. 104 On the windscreen: automatic anti-dazzle interior mirror.
Fig. 105 On the windscreen: manual anti-dazzle interior mirror.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Automatic anti-dazzle interior mirror
When the ignition is turned on, the sensors measure the incident light from the rear ⇒ Fig. 104①
and from the front ②.
The interior mirror darkens automatically depending on the measured values.
If the incident light on the sensors is hindered or interrupted, e.g. by a sun blind or other hanging
objects, the automatic anti-dazzle interior mirror will not function or will not function correctly. Mobile
navigation devices attached to the windscreen or near the interior automatic anti-dazzle mirror can
also influence the sensors ⇒.
The automatic anti-dazzle function will be deactivated in some situations, e.g. when reverse gear is
engaged.
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak if the mirror is
broken.
•The leaking electrolyte fluid can cause irritation to the skin, eyes and respiratory
organs, especially in people who suffer from asthma or similar illnesses. Immediately
ensure that there is a sufficient supply of fresh air and get out of the vehicle. If this is
not possible, open all of the windows and doors.
•If the electrolyte fluid gets into the eyes or onto the skin, immediately wash the area
with plenty of water for at least 15 minutes and consult a doctor.
•If the electrolyte fluid gets onto shoes or clothing, wash immediately with plenty of
water for at least 15 minutes. Clean shoes and clothes thoroughly before wearing them
again.
•If the electrolyte fluid is swallowed, immediately rinse the mouth with plenty of water
for at least 15 minutes. Do not induce vomiting unless instructed to do so by a doctor.
Seek medical assistance immediately.
WARNING
If the glass of an automatic anti-dazzle mirror is broken, electrolyte fluid can leak from the
mirror. This fluid corrodes plastic surfaces. Remove the fluid as soon as possible, e.g.
using a wet sponge.
NOTICE

Manual anti-dazzle interior mirror
•Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
•Pull the lever to the back to select the anti-dazzle function ⇒ Fig. 105.
Exterior mirrors
Fig. 106 In the driver door: rotary knob for the exterior mirrors.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Switch on the ignition.
•Turn the rotary knob in the driver door to the desired symbol ⇒ Fig. 106.
•Press the rotary knob in the direction of the arrows to the front, rear, right or left in order to
adjust the exterior mirror.
Fold exterior mirrors into the body electrically ⇒.Switch on the exterior mirror heating.
The exterior mirror heating heats only at ambient temperatures below +20°C (+68°F) and initially
with the highest setting. Heating takes place dependent on the ambient temperature after around
two minutes.Adjust the left-hand exterior mirror.Adjust the right-hand exterior mirror.Neutral
position. The exterior mirror cannot be adjusted and all functions are switched off.
Activating the exterior mirror functions
•Activate the corresponding exterior menu function in the displayed menu.
Synchronised mirror adjustment
The synchronous mirror adjustment function simultaneously adjusts the right exterior mirror when
the left exterior mirror is adjusted.
•Turn the rotary knob to position .
•Adjust the left-hand exterior mirror. The right-hand exterior mirror will be adjusted at the same
time (synchronised).
•If necessary, correct the settings for the right-hand exterior mirror: move the rotary knob to
position and adjust the right exterior mirror.
Folding in the exterior mirrors while parking
The exterior mirrors fold in and out automatically when the vehicle is locked and unlocked from
outside. For this purpose, the rotary knob must be in the position , , or .
If the rotary knob for the electrically adjustable exterior mirrors is in the position , the exterior
mirrors will remain folded in.
Storing and activating front passenger exterior mirror settings for
reversing
•Select a valid vehicle key to which you wish to assign the setting.
•Unlock the vehicle with this vehicle key.
•Apply the electronic parking brake.
•Switch on the ignition.
•Put the gearbox in neutral position.
•Select reverse gear.
•Adjust the front passenger exterior mirror so that you can see the kerb area, for example.
•The settings for the mirror position will be saved automatically and assigned to the vehicle key.
•Turn the rotary knob for the exterior mirrors to position .
The illuminated display from a mobile navigation device can lead to functional impairment
of the interior automatic anti-dazzle mirror and cause accidents or serious injuries.
•You may not be able to precisely determine the distance from vehicles travelling
behind you or from other objects if the automatic anti-dazzle function is impaired.
WARNING

Fig. 108 In the headliner: button for controlling the sun blind.
The electric sun blind works when the ignition is switched on.
When the glass roof is fully tilted, the sun blind is automatically moved to a ventilation position. The
sun blind remains in the ventilation position even after the glass roof has closed.
Opening and closing the sun blind
The buttons ⇒ Fig. 108① or ② have two positions. In the first position the sun blind can be
completely or partially opened or closed.
In the second position, the sun blind automatically moves to the final position when the button is
pressed briefly. Press the button again to stop the one-touch function.
•Opening the sun blind: push button ① to position one. One-touch function: push button ①
briefly to position two.
•Closing the sun blind: push button ② to position one. One-touch function: push button ②
briefly to position two.
•Stopping the one-touch function when opening or closing the blind: push button ① or ② again.
The sun blind can be operated several minutes after the ignition has been switched off, provided
that the driver door and front passenger door are not opened.
Roll-back function of the sun blind
The roll-back function can reduce the risk of crush injury when closing the sun blind ⇒. The
glass roof or sun blind will open again immediately if the sun blind is unable to close because it is
stiff or obstructed.
•Check to see why the sun blind has not closed.
•Try to close the sun blind again.
•The sun blind will open again immediately if it is still unable to close because it is stiff or
obstructed. After opening, the sun blind can be closed again within a short period of time
without the roll-back function.
•If the sun blind still cannot be closed, close it without the roll-back function.
Closing the sun blind without the roll-back function
•Within approximately five seconds of the roll-back function being switched off, press and hold
button ⇒ Fig. 108② until the sun blind has closed completely.
•The sun blind will now close without the roll-back function.
•Please go to a qualified workshop if the sun blind still cannot be closed.
When the glass roof is open, the electric sun blind can be closed only up to the front edge of
the glass roof.
Heating and air conditioning system
Heating, ventilation and cooling
Introduction
This chapter contains information on the followingsubjects:
⇒ Front controls
⇒ Operating the Climatronic system via the Infotainment system
⇒ Rear controls
⇒ Air recirculation mode
⇒ Seat heating
⇒ Steering wheel heating
⇒ Windscreen heating
⇒ Tips and usage notes
Closing the sun blind without the roll-back function can cause serious injuries.
•Always close the sun blind carefully.
•Ensure that nobody obstructs the path of the sun blind, especially if the roll-back
function is not active.
•The roll-back function does not prevent fingers or other body parts from being pressed
against the roof frame and sustaining injury.
WARNING

m/k/a995MK Vehicles with DSG dual clutch gearbox: the selector lever must be in the
Tiptronic position ⇒ Changing gear using Tiptronic.
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the particulate filter by recommending the most suitable gear when driving.
Compared with normal driving, this may mean driving with an increased engine speed ⇒ Particulate 
filter.
Driving in the correct gear can help to reduce fuel consumption.
Gear-change indicator display goes out when the clutch is depressed in vehicles with a
manual gearbox or when Tiptronic position is deselected in vehicles with a DSG dual clutch
gearbox.
Driving economically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel consumption, pollution and
wear of the engine, brakes and tyres
are reduced by an appropriate driving
style. A few tips are provided below
which will help you protect the
environment and also save money.
Fig. 116 Fuel consumption in litres per 100 km at two different outside temperatures.
Think ahead when driving
The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye
on the traffic can help to avoid frequent acceleration and braking. Keeping a sufficient distance from
the vehicle in front will help you anticipate the driving situation.
Use the cruise control system where possible ⇒ Cruise control system (CCS).
With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking
effect, e.g. when approaching traffic lights.
Using freewheeling
m/k/a995MKVehicles with a DSG dual clutch gearbox: When the selector lever is in
position D/S and neither the accelerator nor the brake pedal is depressed, the vehicle will roll
(coast) with practically no energy being consumed.
With the engine-off coasting function, the engine is not just disengaged, but is also switched off.
Driving with DSG dual clutch gearbox ⇒ Driving with DSG dual clutch gearbox.
Change gears in an energy-saving way
Shifting up early at an engine speed of 2,000 rpm will save energy. Do not drive gears to the limit
and avoid high revs.
The gear-change indicator is only designed to assist the driver and cannot replace the
driver's own judgement.
•The driver has full responsibility for selecting the correct gear in all situations (e.g.
when overtaking, driving up and down hills ⇒ Trailer towingand when towing a trailer).
CAUTION
®
®®

m/k/a995MK Vehicles with manual gearbox: change from first to second gear immediately
after setting off. Change to higher gears rapidly.
m/k/a995MK Vehicles with DSG dual clutch gearbox: accelerate slowly and avoid using the
kickdown function.
Gear-change indicator ⇒ Gear-change indicator.
Eco driving profile ⇒ Driving profile selection and 4MOTION Active Control.
Avoid full throttle
Never fully use the maximum speed of the vehicle. Driving at excessive speeds, e.g. above 130
km/h on the motorway, will increase air resistance and thus the amount of force needed to move
the vehicle.
Reduce idling
Drive off immediately with low revs. If you are stopped for a long period, do not allow the engine to
idle but switch it off, e.g. when in a traffic jam or at a railway crossing.
In vehicles with an activated start/stop system, the engine will switch off automatically when the
vehicle is stopping and when the vehicle is stationary ⇒ Start/stop system .
Refuel with moderation
A full fuel tank increases the weight of the vehicle. A fuel tank that is half to three quarters full is
sufficient for urban journeys in particular.
Avoid short journeys
A cold engine has a very high fuel consumption. The optimum operating temperature is reached
only after driving a few miles. The fuel consumption is above average at very low ambient
temperatures, e.g. in winter ⇒ Fig. 116. Plan journeys economically and combine short distances.
Carry out regular maintenance
Regular maintenance is an essential prerequisite for economical driving and increases the service
life of the vehicle.
Observe the correct tyre pressures
An inadequate tyre pressure does not just mean greater wear, but also increases the rolling
resistance of the tyres and thus the fuel consumption. Use optimised rolling resistance tyres.
Adjust the tyre pressure according to the vehicle load. Observe the information on the tyre pressure
sticker ⇒ Useful information about wheels and tyres
Tyre Pressure Loss Indicator or Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Use low viscosity engine oil
Fully synthetic engine oils with a low viscosity decrease frictional resistance in the engine and
spread better and more quickly, especially for cold starts.
Do not drive with unnecessary loads in the vehicle
You can reduce fuel consumption by clearing out the luggage compartment before setting off, for
example by removing empty drink crates or unused child seats.
In order to keep the drag coefficient of the vehicle as low as possible, remove attachments and
add-on parts such as ski, bicycle or roof carriers after use.
Save electrical energy
The alternator is driven by the engine and generates power for convenience consumers such as the
air conditioning system, window heating and ventilation. Saving electrical energy is easy, e.g.:
•At high ambient temperatures, ventilate the car before starting a journey and drive a short
distance with open window. Only then switch on the air conditioning system.
•Switch off convenience systems as soon as they have served their purpose.
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
WARNING

Inform yourself about other ways of protecting the environment. Think Blue. is the global
Volkswagen brand for sustainability and environmental friendliness.
Your Volkswagen dealership will gladly provide you with further information on correct
maintenance and replacement parts that are particularly energy-efficient, e.g. new tyres.
On vehicles with active cylinder management (ACT), individual engine cylinders can be
deactivated in driving situations with a low power requirement. When a cylinder is deactivated, no
fuel is injected into that cylinder, which leads to an overall reduction in fuel consumption.
Think Blue. Trainer.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The Think Blue. Trainer analyses and
visualises your driving style and helps
you to drive more economically.
Fig. 117 In the Infotainment system: Think Blue. Trainer.
Key to ⇒ Fig. 117:
Blue Score:The higher the displayed value on a scale from 0 to 100, the more efficient
your driving style. A blue border symbolises an efficient and constant driving style. A grey
border indicates an inefficient driving style.Touch the display to open the statistics of the last
30 driving minutes Since start.
Acceleration and braking:At a constant speed, two arcs appear in the central area. The
arcs move up and down during acceleration and braking.
History display:The efficiency of the driving style is indicated by the blue bars. The white
bar stores a blue bar approximately every 5 seconds.The larger the bar, the more efficient the
driving style has been.
Driving tips: Think ahead when driving. Gear-change indicator. Adapt your
speed. Economic driving style.
Fuel consumption:The display shows the average fuel consumption Since start
in l/100 km. A blue border symbolises an efficient and constant driving style. A grey border
indicates an inefficient driving style.Touch the display to open the statistics of the last 30 driving
minutes Since start.
Tips for saving energy:Press the Think Blue. function button to access additional
tips.
Selecting Think Blue. Trainer.
•Depending on the equipment level, press the button or function button in the
Infotainment system.
•Touch the Vehicle, Selection, Think Blue. Trainer. button.
Information on the brakes
First read and observe the introductoryinformation and safety warnings⇒
Introduction
New brake pads cannot generate the full braking effect during the first 200 to 300 km (124 to 186
miles) and must first be run in ⇒. However, you can compensate for the slightly reduced braking
force by applying more pressure to the brake pedal. During the run-in period, the braking
distance is longer when the brakes are depressed fully or during emergency braking than
with that have been fully run in. In the run-in period, the brakes should not be depressed fully and
®
Accidents and injuries can occur if the driver is distracted. Operating the Infotainment
system can distract you from the road.
•Always drive carefully and responsibly.
WARNING

Running in the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Any new engine has to be run in during the first 1,500 kilometres. All moving parts have to adapt
themselves to each other. The engine is subject to higher internal friction during the first hours of
operation than later on.
•Do not depress the accelerator fully.
•Do not drive the vehicle at more than 2/3 of the top engine speed.
•Do not drive with a trailer attached ⇒ Trailer towing.
•Increase the driving speed and engine speed gradually.
The style of driving during the first 1,500 kilometres will also affect the engine quality. Even after
this time – and especially with a cold engine – drive the vehicle at moderate speeds in order to
reduce engine wear and to increase the mileage that the engine can cover.
Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running
smoothly.
New tyres ⇒ Wheels and tyres and brake pads ⇒ Notes on driving must be run in carefully.
If the engine is run in gently, its life will be increased and its oil consumption reduced.
Using the vehicle in other countries and continents
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The vehicle has been manufactured specifically for a particular country and complies with the
registration regulations that applied in that country at the time of vehicle production.
If you want to use the vehicle abroad for a short period, all relevant information and instructions
should be followed ⇒ Safety.
If the vehicle is going to be sold in another country or used in another country for an extended
period, the legal requirements applicable in that country must be observed.
In some cases, certain equipment will have to be fitted or removed and functions deactivated. The
service scope and service types could also be affected. This is particularly important if the vehicle is
driven in another climate region for a long period of time.
Because different frequency bands are used in different countries, the factory-fitted Infotainment
system may not work in other countries.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
After driving through water, mud, slush etc., the brakes may react slowly and the braking
distance will be increased as the brake discs and pads will be wet, or possibly iced up in
winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure
that you do not endanger any other road users or violate any legal regulations when
doing so.
•Avoid abrupt and sudden braking manoeuvres directly after driving through water.
WARNING
•If you drive through water, parts of the vehicle, such as the engine, drive train, running
gear and vehicle electrics, could sustain severe damage.
•Never drive through salt water as salt can cause corrosion. Rinse all components that
have been exposed to salt water immediately with fresh water.
NOTICE
•Volkswagen is not responsible for any vehicle damage caused by low-quality fuel,
inadequate servicing work or lack of Genuine Parts.
•Volkswagen cannot be held responsible if the vehicle does not comply with or only
partly complies with the relevant legal requirements in other countries and continents.
NOTICE

Fig. 118 To the right of the steering wheel: positions of the vehicle key in the ignition lock.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
When there is no vehicle key in the ignition lock, the steering column lock can be activated.
Vehicle key positions ⇒ Fig. 118
Ignition switched off. The vehicle key can be removed.
Ignition switched on. The steering lock can be released. The diesel engine is pre-heated
and the yellow indicator lamp lights up yellow.
Depress the brake pedal when the indicator lamp lights up green. Start the engine.
Release the vehicle key as soon as the engine starts. Once released, the vehicle key moves
back to position ⇒ Fig. 118①.
m/k/a995MKDepending on the market, in vehicles with a DSG dual clutch gearbox: If
you cannot remove the vehicle key from the ignition lock when the vehicle is stationary, move the
selector lever to position P. If necessary, press the lock button in the selector lever and then
release it.
Starter button
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The starter button replaces the ignition
lock (Press & Drive).
Fig. 119 In the lower section of the centre console: starter button for starting the engine.
The starter button is used to start the vehicle (Press & Drive).
The vehicle can be activated only if there is a valid vehicle key in the vehicle.
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is
switched off and the driver door is opened ⇒ Steering.
Switching the ignition on and off
Press the starter button once without depressing the brake or clutch pedals ⇒.
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can
be started and electrical equipment such as the window controls can be operated. This
can cause serious injury.
•Never leave children or people requiring assistance alone in the vehicle when the
vehicle is locked. They could become trapped in the vehicle in an emergency and may
not be able to get themselves to safety. For example, locked vehicles may be subjected
to very high or very low temperatures depending on the season. This can cause
serious injuries and illness or fatalities, especially among small children.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and you will no longer be able to steer the
vehicle.
•The key bit in the vehicle key needs to be folded out fully and locked in position.
•Only attach light objects weighing under 100 g to the vehicle key.
WARNING
The 12-volt vehicle battery may run down and prevent the motor from restarting if the
ignition is switched on while the engine is switched off.
•Always switch off the ignition before leaving the vehicle.
NOTICE

Automatic ignition switch-off
The ignition switches off automatically after a short time if the driver moves away from the vehicle
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights
can be switched off manually ⇒ Lights or by locking the vehicle ⇒ Central and manual locking.
Once the vehicle detects that the driver is absent when the engine stop is active, the ignition will
switched off automatically after a certain period of time.
Automatic ignition switch-off in vehicles with a start/stop system
When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active and when the vehicle is stationary:
•The driver removes their seat belt.
•No pedals are depressed.
•The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on ,
the side lights remain switched on for around 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately 5 seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.
Before leaving the vehicle, always switch off the ignition manually and observe any
information shown in the instrument cluster display.
Leaving the vehicle stationary for long periods with the ignition switched on can discharge
the 12-volt vehicle battery so that the engine can no longer be started.
The engine cannot, for example, be started with the starter button if the button cell in the
vehicle key is weak or flat. In this case, use the emergency start function ⇒ Emergency start 
function.
Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•m/k/a995MKVehicles with ignition lock: Turn the vehicle key to position ⇒ Fig. 118①.
The ignition is switched on.
•m/k/a995MKVehicles with a starter button: Press the starter button once. The ignition is
switched on.
•m/k/a995MK Vehicles with a diesel engine: During the diesel engine preheating phase,
the indicator lamp in the instrument cluster lights up.
•Depress and hold the brake pedal until the electronic parking brake has been switched off.
•m/k/a995MKVehicles with manual gearbox: fully depress the clutch pedal and hold it
until the engine has been started. Move the gear lever to neutral position.
•m/k/a995MKVehicles with DSG dual clutch gearbox: move the selector lever to
position P or N.
Unintentional vehicle movements can cause serious injury.
•Do not depress the brake or clutch pedal when switching on the ignition as the engine
will then start immediately.
WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
•Always take all vehicle keys with you every time you leave the vehicle. Children or third
parties could lock the vehicle, start the engine, switch on the ignition or operate
electrical equipment such as the electric windows.
WARNING

•m/k/a995MKVehicles with a starter button: Press the starter button briefly ⇒ Fig. 119. If
the engine cannot be switched off, carry out the emergency switch-off procedure ⇒ Emergency 
deactivation.
•Observe the instructions in the instrument cluster ⇒ Instrument cluster.
Warning before leaving the vehicle
In order to indicate an active ignition when leaving the vehicle, an acoustic warning signal sounds
when opening the driver door and corresponding warning messages appear on the display of the
instrument cluster. The ignition also switches off automatically after a certain period in order to
prevent unintentional discharge of the 12-volt vehicle battery.
m/k/a995MK Vehicles with DSG dual clutch gearbox: if the selector lever is not in position P,
an acoustic warning signal will sound when the driver door is opened and the warning
message Please move selector lever to position P. will be shown on the instrument cluster
display. In this way, a warning is given that the vehicle could potentially roll away. The electronic
parking brake is also activated.
After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobiliser
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobiliser helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. This is used to automatically deactivate the immobiliser when a valid
vehicle key is inserted into the ignition lock.
The electronic immobiliser is automatically activated when the vehicle key is removed from the
ignition lock. In vehicles with keyless locking and starting system Keyless Access, the vehicle key
must be outside the vehicle ⇒ Central and manual locking.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Troubleshooting
Fig. 120 On the right of the steering column: emergency start function in vehicles with the Keyless
Access locking and starting system.
Never switch off the engine while the vehicle is in motion. This can lead to a loss of
vehicle control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required
on the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will
be required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you
will no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine can overheat when
it is switched off. In order to avoid damage to the engine, allow the engine to run in neutral
position for approximately 2 minutes before switching it off.
NOTICE