display VOLKSWAGEN UP! 2021 Owner´s Manual

We hope you enjoy driving your new vehicle. Happy motoring.
Volkswagen AG
•This owner's manual is valid for all models and versions of the up!.
•An alphabetical index is included at the end of this manual.
•A list of abbreviations at the end of the manual explains the abbreviations used.
•Directions and positions such as left, right, front and rear are normally relative to the vehicle's
direction of travel, unless otherwise indicated.
•Illustrations help with orientation and should be regarded as a general guide.
•This owner's manual was written for left-hand drive vehicles. In right-hand drive vehicles the
controls may sometimes be different to those displayed in illustrations or described in the text
⇒ Overview of the driver side.
•Any technical changes made to the vehicle after publication of this booklet are contained in a
supplement that is included with the vehicle wallet.
All equipment and models are described without indicating whether the equipment is optional or
specific to the model type. This means that your vehicle may not have some of the equipment
described, or it may only be available in certain markets. The scope of equipment fitted in your
vehicle can be found in the sales documentation and you can contact your Volkswagen dealership
for further information.
All data in this owner's manual correspond to the information available at the time of going to print.
Because the vehicle is constantly being developed and further improved, there may be differences
between your vehicle and the data in this owner's manual. No discrepancy in data, illustrations or
descriptions shall form the basis for any legal claim.
Please ensure that the complete vehicle wallet is always in the vehicle if you lend or sell the vehicle
to someone else.
Standard booklets in the vehicle wallet:
•Service schedule
•Owner's manual
Additional booklets in the vehicle wallet (optional):
•Supplements
•Radio
•Other supplements
Exterior views
Side view
Fig. 1 Overview of the driver side
Key for ⇒ Fig. 1:
Roof aerial ⇒ Consumer information
Tank flap ⇒ Filling the tank
About this owner's manual
Overview of the vehicle

Fig. 5 Overview of the driver side (left-hand drive vehicles)
Fig. 6 Overview of the driver side (right-hand drive vehicles)
Key for ⇒ Fig. 5 and ⇒ Fig. 6:
Light switch ⇒ Lights
- Light switched off or daytime running lights --
- Side light and dipped beam
- Fog lights
Headlight range control ⇒ Lights
Vent ⇒ Heating, ventilating, cooling
Lever for: ⇒ Lights
- Main beam headlights
- Headlight flasher
- Turn signal
- Cruise control system (CCS) – – – /+ – /- ⇒ Cruise
control system (CCS)
Instrument cluster:
- Instruments ⇒ Instruments
- Display ⇒ Instruments
- Warning and indicator lamps ⇒ Warning and indicator lamps
Lever for windscreen wipers and washers ⇒ Windscreen wiper and washer
- Windscreen wipers  –
- Interval wipe for the windscreen
- Flick wipe x
- Windscreen wiper
- Wash and wipe system for the windscreen
- Rear wiper 
- Wash and wipe system for the rear window

SymbolMeaning ⇒See
Do not drive on!
The electromechanical steering is faulty or not working.
Driver or front passenger seat belt not fastened.
⇒ Seat belts
There are objects on the front passenger seat.
Fault in the alternator.⇒ Vehicle battery
Vehicles with start/stop system: manual engine start
required.
⇒ Pull-away assist
systems
Fault in the automated manual gearbox.⇒ Changing gear
Lit up: there is a fault in the ESC, or it has been switched of
for system-related reasons
OR: together with the ABS indicator lamp : ABS fault.
OR: the vehicle battery has been reconnected.
⇒ Braking, stopping
and parking
Flashing: ESC/TCS is taking corrective action.
Lit up: Traction Control fault or switched off for system-
related reasons.
Flashes: Traction Control active.
ABS faulty or not functioning.
The rear fog light is switched on.⇒ Lights
Lit up or flashing: catalytic converter fault.⇒ Engine
management
system and exhaust
purification system
Engine management system fault (Electronic Power
Control).
Electromechanical steering function reduced.⇒ Steering
Petrol tank nearly empty.⇒ Filling the tank
Natural gas tank nearly empty.⇒ Filling the tank
Fault in airbag and belt tensioner system.⇒ Airbag system
Automated manual gearbox overheated, or the gears
cannot be selected correctly.⇒ Changing gear
Flashing: vehicle with an automated manual gearbox is not
secured from rolling away.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Turn signal left or right.⇒ Lights
Hazard warning lights switched on.⇒ In an emergency
Cruise control system is controlling the speed.⇒ Cruise control
system (CCS)
Depress the brake pedal.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Main beam is switched on or the headlight flasher is being
operated.⇒ Lights
Engine coolant temperature is too low in vehicles with
natural gas engine.⇒ Coolant
Seat belt fastened for a rear seat passenger.
⇒ Seat belts
Seat belt not fastened for a rear seat passenger.
Immobilizer active.⇒ Starting and
stopping the engine
After switching on the ignition: Display to indicate that a
service is due soon.
⇒ Instruments
Black ice warning. The outside temperature is below
+4°C (+39°F).
Flashing quickly: City emergency brake function braking
automatically or has braked automatically.
⇒ City emergency
brake function
Flashing slowly: City emergency brake function currently
not available.
City emergency brake function has been switched on
manually. Switches off after approx. 5 seconds.
City emergency brake function has been switched off
manually.
Lit up: start/stop system is available.
Flashing: start/stop system is not available.⇒ Pull-away assist
systemsStart/stop system is available, but an automatic engine stop
is not possible.

SymbolMeaning ⇒See
⇒ Changing gear
Flashing in conjunction with the remaining segments of the
fuel tank display: fuel tank nearly empty.⇒ Filling the tank
Note about information in the vehicle wallet.
Instruments
 Introduction
This chapter contains information on the followingsubjects:
⇒ Instrument overview
⇒ Displays
⇒ Service interval display
When the outside temperature is low, the display in the instrument cluster may take slightly longer
to appear than it does when the outside temperatures is higher.
Additional information and warnings:
•Warning and indicator lamps ⇒ Warning and indicator lamps
•Volkswagen information system ⇒ Volkswagen information system
•Display of the currently selected gear (manual gearbox) ⇒ Changing gear.
•Information on service intervals ⇒BookletService schedule,
Instrument overview
Fig. 10 Instrument cluster in the dash panel: type 1
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
•Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the
exhaust system can come into contact with any inflammable material underneath the
vehicle, e.g. dry grass or fuel.
•Broken-down vehicles increase the risk of accidents, both for you and for other road users.
If necessary, switch on the hazard warning lights and set up the warning triangle to warn
other road users.
•Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
•The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be
sustained here ⇒ Preparation for working in the engine compartment.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
WARNING

Fig. 11 Instrument cluster in the dash panel: type 2
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the equipment level, the scale divisions may look slightly different in type 2 ⇒ Fig. 11
.
Descriptions of the instruments ⇒ Fig. 10 or ⇒ Fig. 11:
Speedometer in km/h or in mph and km/h, depending on vehicle.
Displays⇒ Displays.
Reset button for the trip recorder display (trip).
- Press the button briefly to switch between the trip recorder and the
odometer.
- Press the button for about 5 seconds to reset the trip recorder and any
other indicators in the multifunction display ⇒ Volkswagen information system.
Fuel gauge⇒ Filling the tank.
Rev counter (running engine speed in revolutions x 1,000 per minute).The start of the red
zone on the dial indicates the maximum engine speed that may be used in each gear when the
engine is warm and after it has been run in properly. It is advisable to change up a gear or lift
your foot off the accelerator before the needle reaches the red zone ⇒.
Setting button for the clock or for switching between outside temperature display and
clock.
- To set the clock, select the time display if not already selected. To do this, push the
rocker switch ⇒ Fig. 12② up or down, or press setting button ⇒ Fig. 11⑥.
- Press and hold the  button to mark the hour display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the button again briefly to select the minute display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the  button again to finish setting the clock.
Changing up a gear early will help to save fuel and minimise engine noise.
Other instruments, such as the outside temperature display, can be shown in the screen of
the portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and
renewal of parts.
Displays
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, a variety of information can be displayed in the
instrument cluster ⇒ Fig. 10② or ⇒ Fig. 11②:
•Warning and information displays
•Distance displays
•Time
•Outside temperature
•Selector lever positions ⇒ Changing gear
•Gear-change indicator (manual gearbox) ⇒ Changing gear
•Multifunction display (MFD) ⇒ Volkswagen information system
•Service interval display ⇒ Service interval display
•Start/stop system status display ⇒ Pull-away assist systems
•Fuel gauge ⇒ Filling the tank
•Belt status display for the rear seats ⇒ Seat belts
•When the engine is cold, avoid high engine speeds, driving at full throttle and over-loading
the engine.
•The needle on the rev counter should only briefly tip into the red area. Damage to the
engine may otherwise be incurred.
NOTICE

Warning and information displays
The system checks certain components and functions in the vehicle when the ignition is switched
on or while the vehicle is in motion. Functional faults are indicated by warning symbols on the
instrument cluster display (⇒ Warning and indicator lamps). An acoustic warning is also given in
certain cases. Different instrument cluster designs will have different displays.
Distance displays
The odometer registers the total distance travelled by the car.
The trip recorder (trip) shows the distance travelled since the trip recorder was last reset. The final
digit shows distances of 100 m.
Outside temperature display
If the outside temperature falls below +4°C (+39°F), the display also shows a snowflake symbol (ice
warning). This symbol flashes and then remains constantly lit until the outside temperature rises
above +6°C (+43°F) ⇒.
When the vehicle is stationary or travelling at very low speeds, the temperature displayed may be
slightly higher than the actual outside temperature as a result of the heat radiated from the engine.
The measuring range lies between -40℃ (-40°F) and +50 ℃ (+122°F).
Selector lever positions
The chosen selector lever position is indicated by luminous lettering on the selector lever. In
position D the selected gear and the current position are shown in the instrument cluster display. In
position (Tiptronic) only the selected gear is shown ⇒ Changing gear.
Gear-change indicator (manual gearbox)
While the vehicle is in motion, the instrument cluster may show which gear should be selected to
reduce fuel consumption ⇒ Changing gear.
Belt status display for the rear seats
Once the ignition has been switched on, the driver can see the belt status display in the instrument
cluster display and therefore can tell whether or not the rear passengers have fastened their seat
belts ⇒ Seat belts.
Start/stop system status display
The instrument cluster display shows information about the current status ⇒ Pull-away assist
systems.
The design and content of displays may vary, as different instrument clusters are available.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
•Broken-down vehicles increase the risk of accidents, both for you and for other road users.
If necessary, switch on the hazard warning lights and set up the warning triangle to warn
other road users.
•Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the
exhaust system can come into contact with any inflammable material underneath the
vehicle, e.g. dry grass or fuel.
WARNING
Streets and bridges can be iced over at outside temperatures above freezing point.
•There may be black ice on the roads at outside temperatures above +4°C (+39°F) and
also when no snowflake symbol is displayed as a black ice warning.
•You should never rely solely on the outside temperature display!
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

If several warning reports are detected, the symbols will appear for several seconds, one
after another. The symbols will continue to appear until the faults are rectified.
Service interval display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The service display is shown on the instrument cluster ⇒ Fig. 10 or ⇒ Fig. 11②.
Service schedules at Volkswagen are divided into two categories, with oil change, e.g. interval
service, and without oil change, e.g. inspection service. This service interval display only provides
information on services that include oil change. The sticker on the door pillar of the vehicle and the
service schedule booklet provide information on all other services, for example, the next inspection
service or brake fluid service.
In vehicles with service dependent on the time/distance travelled, the service intervals are fixed.
Service
If a service is due, an acoustic signal will sound and a service reminder in text form will
appear for a few seconds when the ignition is switched on. Volkswagen recommends that the
scheduled service should be carried out within the next 100 km (approximately 62 miles).
Resetting the service interval display
If the service was not performed by a Volkswagen dealership, the display can be reset in the
instrument cluster as follows:
Switch off the ignition.
Press and hold the button.
Restart the ignition.
Release the  button and press it again briefly within approximately 10 seconds.
Do not reset the service interval display between service intervals otherwise incorrect data may be
shown.
The service message will go out after a few seconds once the engine is running or when the
button in the windscreen wiper level ⇒ Fig. 12① is pressed.
If the vehicle battery is disconnected for long periods, the system will not be able to calculate
the time when the next service is due. The service displays could then display incorrect information.
If this is the case then please observe the maximum service intervals shown in ⇒BookletService
schedule,.
Volkswagen information system
 Introduction
This chapter contains information on the followingsubjects:
⇒ Using the displays in the instrument cluster
⇒ Multifunction display (MFD)
Various different displays can be accessed via the instrument cluster display once the ignition has
been switched on.
The scope of the displays in the instrument cluster depends on the vehicle electronics and the level
of vehicle equipment.
A qualified workshop can program and modify other functions depending on the vehicle equipment
level. Volkswagen recommends using a Volkswagen dealership for this purpose.
Additional information and warnings:
•Instrument cluster ⇒ Instrument overview
•Exterior mirrors ⇒ Mirrors
•Driver assist systems ⇒ Driver assist systems
•Radio ⇒BookletRadio,
Accidents and injuries can occur if the driver is distracted.
•Never open the displays in the instrument cluster while the vehicle is in motion.
WARNING

In some vehicles other vehicle functions can be displayed on the screen of the portable
navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of
parts.
After starting the engine with a discharged vehicle battery, or after the battery has been
changed, system settings (time, date, personal convenience settings and programming) may have
been changed or deleted. Check and correct the settings as necessary once the vehicle battery has
been sufficiently charged.
Using the displays in the instrument cluster
Fig. 12 The windscreen wiper lever: button ① to confirm and rocker switch ② to change the
display
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening a display option
•Switch on the ignition.
•If a message or vehicle pictogram is displayed, press the button ⇒ Fig. 12①.
•Press the rocker switch ② up or down until the appropriate display option is shown.
Multifunction display (MFD)
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The multifunction display (MFD) is equipped with two automatic memories: 1 - Trip memory and 2 -
Total journey memory. The number of the current memory on display will be shown in the lower
right-hand corner of the display.
When the ignition is switched on and memory 1 or 2 is shown on the
display, press the button to switch between the two memories.
1Trip memory
The memory collects the travel and fuel consumption data from the moment
the ignition is switched on until it is switched off.
If the journey is interrupted for more than two hours, the memory is
automatically deleted. If the journey is continued within two hours of the
ignition being switched off, the new values will be added to the existing trip
recorder.
2Total journey
memory
Depending on which instrument cluster is installed, the memory collects
journey data for any number of individual journeys up to a total of 19 hours
and 59 minutes travel time or 1,999.9 km (miles) distance travelled. Once
these total limits have been reached, the memory will be deleted
automatically and begin again at 0.
Possible displays
MenuFunction
TimeCurrent time in hours (h) and minutes (min).
Driving timeDriving time in hours (h) and minutes (min) that has elapsed since
the ignition was switched on.
Current fuel consumption
While the vehicle is in motion, current consumption is displayed
in l/100 km. When the engine is running and the vehicle is
stationary it is measured in litres/hour or, in vehicles with gas
engines, in kg/h.
Average fuel consumption
The average fuel consumption will be shown in l/100km or, in
vehicles with gas engines, in kg/100 km after a distance of
approximately 100 metres has been travelled. The display will show
dashes until this point. The displayed values will be updated
approximately every 5 seconds.
Fuel range
Approximate calculation of the distance in km that can still be
travelled with the current fuel level under the current driving
conditions. One factor used for calculating this figure is the current
level of fuel consumption.
In natural gas engines: the value with the symbol  shows the
total distance in petrol mode. The value with the symbol shows
the total distance in petrol mode.
Distance drivenThe distance travelled in km since the ignition was switched on.
a)

MenuFunction
Average speed
The average speed will be shown after a distance of approximately
100 metres has been travelled. The display will show dashes until
this point. The displayed values will be updated approximately
every 5 seconds.
Digital speed displayCurrent vehicle speed displayed digitally.
Digital coolant temperature
display
Current temperature of the coolant temperature displayed digitally.
If the --.- appears in the instrument cluster display and the red
warning light flashes, there is a fault in the engine cooling system.
Do not drive on! Seek expert assistance.
Digital outside temperature
displayCurrent outside temperature displayed digitally.
Speed warning --- km/h
If the saved speed (within the range of 30 km/h (18 mph) and
250 km/h (155 mph)) is exceeded, an acoustic warning will be
given, along with a visible warning if required.
Switching between displays
•Press the rocker switch ⇒ Fig. 12② on the windscreen wiper lever.
Setting the clock
•Press and hold the  button in the windscreen wiper lever ⇒ Fig. 12① to mark the hour
display so that it flashes.
•Use the rocker switch on the windscreen wiper lever ⇒ Fig. 12② to make the settings. To do
this, push the rocker switch up or down to increase or decrease the hours display.
•Press the button in the windscreen wiper lever again briefly to select the minute display
so that it flashes.
•Use the rocker switch on the windscreen wiper lever to make the settings. To do this, push the
rocker switch up or down to increase or decrease the minutes display.
•Press the  button on the windscreen wiper lever briefly to finish setting the clock.
Settings for the clock can also be made directly using the setting buttons on the instrument cluster
⇒ .
Saving a speed for the speed warning
•Select the Speed warning --- km/h display.
•Press the button on the windscreen wiper lever to save the current speed and activate
the warning system.
•If necessary, use the rocker switch on the windscreen wiper lever within approximately 5
seconds to set the desired speed. Then press again or wait a few seconds. The speed
is now saved and the warning is activated.
•To deactivate, press . The set speed will be deleted.
Deleting memory 1 or 2 manually
•Select the memory that you wish to delete.
•Press and hold the button for approximately 2 seconds ⇒ Fig. 12①.
In some vehicles other functions in the multifunction display can be displayed on the screen
of the portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs
and renewal of parts.
Type 2 instrument cluster only ⇒ Instrument cluster.
Before setting off
Driving tips
 Introduction
This chapter contains information on the followingsubjects:
⇒ Preparing for a journey and driving safely
⇒ Driving abroad
⇒ Driving through water on roads
Depending on where the vehicle is used, it may be advisable to have an engine and transmission
guard installed. An engine and transmission guard can reduce the risk of damage to the vehicle's
underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced
roads. Volkswagen recommends using a Volkswagen dealership for this purpose.
a)
a)
Before the journey

FunctionAction
Locking the vehicle and activating the
SAFELOCK mechanism.
Locking the vehicle without activating the
SAFELOCK mechanism.
Press the  button on the vehicle key twice.
Press the central locking button in the driver
door once.
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked.
This makes it more difficult to break into the vehicle. The doors can no longer be opened from the
inside ⇒.
In some vehicles, when the ignition is switched off, the instrument cluster display may inform you
that the SAFELOCK mechanism is activated.
The following applies when the SAFELOCK mechanism is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
Indicator lamp in the driver door
After locking the vehicle:Meaning
A red LED flashes for approximately 2 seconds, firstly
at short intervals and then more slowly.The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and
then switches off. The light starts to flash again after
approximately 30 seconds.
The SAFELOCK mechanism is
deactivated.
A red LED flashes for approximately 2 seconds in
short intervals. The lamp will then light up without
interruption for approximately 30 seconds.
Fault in the locking system. Proceed to a
qualified workshop.
Doors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Childproof lock
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Central locking system ⇒ Central locking system
•Manual opening and closing ⇒ Manual opening and closing
In some vehicles it is possible to set the screen of the portable navigation device (delivered
by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of parts to display whether at
least one vehicle door is open or not properly closed.
Always take care when using the SAFELOCK mechanism otherwise you could cause
accidents or injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK mechanism is
activated.
•Locked doors make it more difficult for emergency service personnel to gain access to the
vehicle and provide assistance when needed. In an emergency, people locked inside the
vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This
could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is properly closed and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure that nobody is in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if
the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING