warning AUDI Q5 2016 Owners Manual

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Trailer mode Driving with a trailer
General information
Your Audi was designed primarily for passenger
transportation .
If you plan to tow a trailer, please remember that
the additional load will affect durability, econo­ my and performance.
T railer towing not only places more stress on the
vehicle, it also calls for more concentration from
the driver.
For this reason, always follow the operating and
driving instructions provided and use common
sense.
Technical requirements
Trailer hitch
Use a weight-carrying hitch conforming to the
gross trailer weight. The hitch must be suitable
for your vehicle and trailer and must be mounted
securely on the vehicle's chassis at a technically
sound
location . Use only a trailer hitch with a re­
movable ball mount . Always check with the trail­
er hitch manufacturer to make sure that you are
using the correct hitch.
Do not use a bumper hitch.
The hitch must be installed in such a way that it
does not interfere with the impact -absorbing
bumper system . No modifications should be
made to the vehicle exhaust and brake systems .
From time to time, check that all hitch mounting
bo lts remain securely fastened.
When you are not towing a trailer,
remove the
tra iler hitch ball mount . This prevents the hitch
from causing damage should your vehicle be
struck from beh ind ¢
,&. .
Trailer brakes
If your trailer is equipped with a braking system,
check to be sure that it conforms to all regula­
tions .
Trailer mode
The trailer hydraulic brake system must not be
directly connected to the vehicle's hydraulic
brake system ¢.&. .
Safety chains
Always use safety chains between your vehicle
and the trailer.
Trailer lights
T ra iler lights must meet all regulations . Be sure
to check with your author ized Audi dealer for cor­
rect wiring, switches, and relays.
Mirrors
If you are unable to see the traffic behind you us­
ing the regular outside mirrors, then you
must in­
stall extended mirrors. It is important that you
always have clear vision to the rear.
,8. WARNING
-If a trailer has electrical brakes please note
that these brakes are not activated by the
factory-fitted control unit -risk of accident!
- After removing the trailer hitch, do not store it in your vehicle. In case of sudden
braking, the hitch could fly forward and in­
jure you or your passengers.
- Never install a "weight distributing" or
"load equalizing" trailer hitch on your vehi­
cle. The vehicle was not designed for these
kinds of trailer hitches . The hitch attach­
ment can fail, causing the trailer to tear
loose from the vehicle.
- The Gross Vehicle Weight Rating for your
vehicle, found on the safety compliance la­ bel on the driver's side B-pillar, must never
be exceeded under any circumstances. Ex­
ceeding the Gross Vehicle Weight Rating of
your vehicle is likely to damage your vehicle,
and such damage will not be covered by
your Limited New Vehicle Warranty. Exceed­
ing the Gross Vehicle Weight Rating will al­
so change the performance and handling
characteristics of your vehicle, which could
cause a crash resulting in serious injury or
death.
203

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Weight distribution
Towing a loaded trailer with an empty car res ults
in a high ly unstable distribution of weight. If this
cannot be avoided, drive at very low speeds only
to avoid the risk of losing steering control.
A "balanced" rig is eas ier to operate and control.
This means that the tow vehicle should be loaded
to the extent possible and permissible, while
keeping the trailer as light as possible under the
circumstances. Whenever possible, transfer
some cargo to the luggage compartment of the
tow vehicle while observ ing tongue load require­
ments and vehicle loading considerat ions.
Speed
The higher the speed, the more difficult it be­
comes for the driver to contro l the rig. Do not
drive at the maximum permiss ible speed . Reduce
your speed even more if load, weather or wind
conditions are unfavorable - part icularly when
going downhill.
Reduce veh icle speed
immediately if the tra iler
shows the slightest sign of swaying .
Do not try
to stop the swaying by accelerating.
Observe speed lim its . In some areas, speeds for
veh icles towing trai lers are lower than for regular
veh icles.
Always apply brakes early. When driving down­
h ill , shift into a lower gear to use the engine
braking effect to slow the veh icle. Use of the
brakes alone can cause them to overheat and fa il.
Coolant temperature
The coolant temperature gauge r=;, page 10 must
be observed carefully . If the needle moves close
to the upper end of the scale, reduce speed im­ mediately and/or turn off the air conditioner.
If the coolant temperature warning light in the
instrument cluster starts flashing., pull off
the road, stop and let the engine
idle for about
two minutes to prevent heat build-up.
A WARNING
Anyone not properly restrained in a moving
vehicle is at a much greater risk in an acci-
-
Trailer mode
dent. Never let anyone ride in your car who is
not properly wear ing the restraints provided
by Aud i.
Trailer mode notes
Important to know
Your vehicle handles differently when towing a
t railer because o f the additional weight and dif­
ferent weight distribution. Safety, performance
and economy will greatly depend on how carefu l­
ly you load your trai ler and operate your rig.
Before you actually tow your trailer, practice
tu rning, stopping and backing up in an area away
from traffic. Keep practicing until you have be­
come comp lete ly familiar w ith the way your vehi ­
cle-tra iler combination behaves and responds.
Backing up is difficu lt and requires practice.
Backing up with a t railer generally requires steer­
ing action opposite to that when backing up your
vehicle without a trailer.
Maintain a greater distance between your vehicle
and the one in front of you . You will need more
room to stop. To compensate for the trailer, you
will need a larger than normal turning radius.
When passing, remember that you cannot accel­
erate as fast as you normally would because of
the added load. Make sure you have enough room
to pass. After passing, allow p lenty of room for
your trailer before c hanging lanes again.
Avoid jerky starts, sharp turns or rapid lane
changes.
(D Tips
- Do not tow a trailer during the break-in peri­
od of your veh icle.
- If you tow a trailer, your Audi may requ ire
more frequent maintenance due to the ex­
tra load
r=;, page 280.
205

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Care and cleaning
General information
Regular, proper care helps to maintain your vehi­
cle's value.
It can a lso be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The necessary care products can be obtained
from your authorized Audi dealer or authorized
Audi Service Facility . Read and follow the instruc­
tions for use on the packaging.
A WARNING
- Us ing clean ing and care products incorrectly
can be dangerous to your health.
- Always store clean ing and care products out
of reach of children to reduce the r isk of po i­
soning .
@ For the sake of the environment
- Preferably use environmentally-friendly
products when buying cleaning agents.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve­
h icle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
i ncrease the damag ing effect .
Before washing, r inse off heavy depos its with
p lenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of wate r and a
microfiber cloth.
Also, wash the underside of your vehicle once road sa lt stops being used for the season .
Pressure washers
When washing your ve hicles w ith a pressure
washer, always follow the ope ra ting inst ructions
p rovided w ith the pressure washe r. This is espe­
cially important in regard to the pressure and
spraying distance. Do not aim the spray directly
Ca re and cleaning
at seals on side w indows, doo rs, the hood, the
lu ggage compartment lid or the sunroof* or at
t ires, rubber hoses, insulating material, sensors *
or camera lenses*. Keep a distance of at least 16 inches (40 cm) .
Do not remove snow and ice with a pressure
washer.
Never use rota ry nozzles or high pressure noz ­
zles .
T he wate r temperatu re must not be above 140 °F
(60 °() .
Automat ic car washes
Spray off the vehicle before washing .
Make s ure that the windows and roof * are closed
and the windsh ield wipers are off. Follow instruc­
t ions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the ve hicle starting from the top and work­
ing down using a soft sponge or cleaning br ush .
U se solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove d ust and large particles from your vehi­
cle. Insects, grease spots and f ingerprints are
best removed w ith a special cleaner for matte
finish paint.
Apply the product using a microfiber cloth . To
avo id damag ing the pa int surface, do not use too
much pressure .
Rinse the vehicle thorough ly with water. Then
clean using a neutra l shampoo and a soft mic ro­
fiber cloth.
Rinse the ve hicl e thorough ly agai n an d let it air
dry. Remove any water residue using a sham my.
IIIJ,,
207

Care and cleaning
& WARNING
-Only wash the vehicle when the ignition is
off and follow the instructions from the car
wash operator to reduce the risk of acci­ dents.
- To reduce the risk of cuts, protect yourself from sha rp metal components when wash­
ing the underbody or the inside of t he wheel
hous ings.
- After was hing the vehicle, the braking effect
may be delayed due to mo isture on the
bra ke rotors o r ice i n the winte r. The bra kes
mus t be d ried first w ith a few care ful brake
applications .
@ Note
-If you wash the ve hicle in an automa tic car
wash, you m ust fold the exte rior m irrors i n
to reduce the risk of damage to the mirrors.
Power folding exterior m irrors * must on ly
be fo lded in and out using the power folding
funct ion.
- To reduce the risk of damage to the rims
and tires, compare the width between the
whee ls on your ve hicle w ith the distance be­
tween the gu ide rails in the car wash. -
To red uce the risk of damage, compare the
heig ht and width of your vehicle with the
heig ht and w idth of the inside of the car
wash.
- To prevent paint damage, do not wash the
vehicle in direct sunlight.
- To reduce the risk of damage to the surface,
do not use insect removing sponges, k itchen
sponges or s imilar items.
- Matte finish painted vehicle components:
- To reduce the r isk of damage to the sur-
face, do not use polish ing agents or hard
wax.
- Never use protective wax. It can destroy
the matte finish effect.
- Do not place any stickers or magnetic signs on vehicle parts pain ted with matte
finish paint. The paint could be damaged
when the stickers or magne ts are re­
moved.
@ For the sake of the environment
Only wash the veh icle in facilities spe cially de­
signed for that pu rpose. This will reduce the
r isk of dirty wate r contamina ted with o il from
entering the sewer system .
Cleaning and care information
When cleaning and caring for individua l vehicle
components, refer to the following tables. The information conta ined there is s imply recom­
mendations . Fo r quest ions or for components that are not
listed, consult an authorized Aud i
dealer or authorized Audi Service Fac ility. Also
fo llow the information found in c::> & .
Ex ter io r cleaning
Component S ituation Solution
Wind shield wiper
Deposits c::> page 58, Cleaning windshield wiper blades
blades
Headlights /
Deposits Soft sponge with a mild soap solution a)
Tail lights
Sen sor s/
Deposits Sensors: soft cloth with solvent-free cleaning sol utio n
camera len ses Camera lenses: soft cloth w ith alcoho l-free cleaning so lu-
tion
Snow/ice Hand brush/solvent -free de -icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
208

Care and cleaning
Component Situation Solution
Te xtil es
Deposits adhering to Vacuum cleaner
a rt ifici al le ather , the surface
Alcant ara Water-based deposits Absorben
t cloth and mild soap solutiona>
such as coffee, tea,
blood, etc.
O il-based deposits Apply a m ild soap solution a), blot away the dissolved oil or
such as oil, make-up, dye with an absorbent towel and, if necessary, treat after-
etc. ward wit h water.
Special deposits such Special stain remover, b lot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary a)
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Wool cloth with a mild soap so
lutiona)
Water-based deposits Fresh sta ins : absorbent cloth
such as coffee, tea, Dried sta ins: stain remover suitable fo r leather
blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc. Dried sta ins : grease dissolv ing spray
Special deposits such Spot remover suitab le for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Ca re Regularly apply cond ition ing cream that protects from
light and penet rates into the materia l. Use specia lly-co l-
ored conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (l liter) of water
_& WARNING
The windshie ld may not be trea ted with wa­
ter-repelling windshield coating agents. Un­
favorable conditions s uch as wetness, dark­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possible.
(D Note
- Headlights/tail light s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Wheels
210
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /camera lenses
- Neve r use wa rm or ho t wa ter to remove
snow or ice from the camera lens . This
could cause the lens to crack .
- N eve r use ab rasive cleaning materials or
a lcohol to clea n the camera lens . This
could cause scratches and cracks .
-Doo r window s
-Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To

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,&_ WARNING
Under normal operating conditions, never car­
ry additiona l fue l containers in your car. Gas
canisters and other containers used to trans­
port fuel can be dangerous. Such containers,
full or empty, may leak and could cause a fire
in a collision. If you must transport fuel to
use for your lawn mower, snow blower, etc.,
be very careful and a lways observe local and
state laws regarding the use, transportation
and storage of such fue l conta iners. Make cer­
tain the container meets industry standards
(ANSI/ASTM F852 -86) .
(D Note
Never d rive your vehicle unt il the fuel tank is
completely empty. The irregu lar supply of
fue l can cause misfiring. Gasoline cou ld enter
the exhaust system and damage the catalytic
converter.
Refuelling
Fig . 190 Righ t rear vehicle side: Opening the fuel fille r flap
Fig . 191 Fuel filler flap wit h attac hed fuel cap
When activating the central locking, the fuel fill­
er flap is automatically unlocked or locked. Re­
fuel the vehicle with the ignition turned
off .
Fue l an d Re fuelin g
Taking the fuel c ap off
.,. Press the left side of the f uel filler flap to open
it¢fig.190-arrow-.
.,. Unscrew fuel cap counter-clockwise and hang it
on the fuel filler flap¢
fig. 191 .
.,. Check the label on the inside of the fuel filler
flap to determine if the vehicle must be fueled
w ith gasoline or diesel fuel.
Refu ellin g pr ocedure
.,. Insert the fuel nozzle from the gasoline pump
into the fuel fill er neck as far as it will go.
.,. Select a medium refuelling rate so that the
nozzle switches off automatically when the
tank is full.
Pu tting th e fuel cap ba ck on
.,. After filling your tank, twist the fuel cap clock-
wise as far as it will go.
.,. Close the fuel filler flap.
T o avoid fuel spilling or evaporating from the fuel
tank always close fue l cap properly and com­
pletely. An improperly closed fuel filler cap may
also cause the MIL lamp ¢
page 26 to come on
(only vehicles with gasoline engine).
A WARNING
-
Improper refueling or handling of fuel can
cause fire, explosion and severe burns . -
- Fuel is highly flammable and can cause se­
vere burns and other injuries.
- Fa ilure to shut the engine off while refuel­
ing and/or to insert the pump nozzle fully
into the fue l filler neck could cause fuel to
spray out of fi ller ne ck or to overflow. Fue l
spray and overflowing f uel can cause a fire.
- Never use a cellular telephone while refue l­
ing. The electromagnetic rad iat ion can
cause sparks that can ignite fuel vapors and
cause a fire.
- Never get back into your vehicle while refu­
eling. If in exceptional circumstances you
must get back in your vehicle whi le refuel ­
ing, make certa in that you close the door
and touch metal to discharge static electric-
ity before touching the filler nozzle again. ..,
215

Fuel and R efue li ng
Filling AdBlue
Applies to veh icles: w ith selective cata ly ti c reduction
Fig. 193 Right rear side of the vehicle: removing the AdBl­
ue cap
The Ad Blue tank opening is located near the die­
sel tank opening. Add at least 1 gallon (3.8 lit­
ers) of Ad Blue. This is the minimum amount re­
quired to ensure the system detects the refilling
and to start the engine. You can fill a maximum
of 6 gallons (23 liters).
Requirement: The request to add Ad Blue must
appear in the instrument cluster display.
• Switch the ignition off.
• Open the tank door
r::!) page 215.
• Turn the filler neck cap counter-clockwise using
the wheel wrench from the vehicle tool kit to
remove it
¢ fig . 193.
• Fill the Ad Blue with the bottle¢ page 218 or
the canister ¢
page 219.
A WARNING
AdBlue can irr itate the skin, eyes and resp ira­
tory system. If there is contact with the fluid,
flush immediately with plenty of water. Con­ sult a physician if necessary.
CD Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not mix any addi­
tives w ith the AdBl ue and do not d ilute it
wi th water.
- Do not add Ad Blue to the diesel ta nk or add
diesel f uel to the AdBlue tan k. Do not start
the engine under any circumstances if the
wrong fue l is filled in the tank. There is a
risk of damaging the fuel tank system and
218
the engine . See an authorized Audi dea le r or
authorized Audi Service Facility for assis­
tance.
- Ad Blue attacks surfaces such as painted ve­
hicle components, p lastic and carpet. Re­
move the fluid as quickly as possible with a
damp cloth and plenty of cold water. If the
AdBlue has a lready crystall ized, use warm
water and a sponge. Ad Blue residue that is
not removed w ill crystall ize and can damage
t he affected s urface.
- Do not store refill bottles or canisters per­
manently in the vehicle. If the container
leaks, the escaping Ad Blue could damage
the vehicle inte rior.
- Do not allow Ad Blue to come into contact
with cloth ing. If t here is contac t w ith the
fluid, flush immediately wi th plenty of wa­
ter.
(0 Tips
Fo llow the AdBlue manufacture r's instruc­
tions for use and storage.
Refilling Ad Blue w ith a bottle
App lies to vehicles : wi th selec tive cata lyt ic reduct ion
• Remove the cap from the refill bott le ¢ &. in
Filling AdBlue on page 218,
¢ 0 in Filling
AdBlue on page 218.
• Posit ion the bottle on the filler tube and turn
the bottle clockwise until it stops turning.
• Press lightly against the bottom of the bottle
to empty it . Cont inue pressing the bottom of
the bottle unt il it is empty or until fluid stops
flowing into the tank.
• Remove the bottle and close the filler neck
¢ page 219, Completing .
CD Note
Only use refill bott les tha t are approved for
you r vehicle. Using other systems can cause
Ad B lue to leak.
(0 Tips
- You can obtain refill bottles from an author­
ized Audi dea le r or authorized Audi Service
Facility.

Checking and Filling
Checking and Filling Hood
Releasing the engine hood
The engine hood is released from inside the vehi­
cle .
Fig. 195 Driver's side footwell : eng ine hood release lever
.. With the driver's door open, pull the lever un­
der the instrument panel in the direction of the
arrow ¢
fig. 195.
The hood pops up slightly under spring pressure.
Opening the engine hood
CJ
Fig. 196 Release lever under t he e ngi ne hood
Before opening the engine hood, make sure that
the windshield wipers are flat against the w ind­
shield. Otherwise, they could damage the paint
on the hood.
.,. Pull up on the release under the hood
¢
fig . 196. This releases the catch.
.,. Open the hood all the way ¢.&_ .
,& WARNING
Hot engine coo lant can burn you.
220
-To reduce the r isk of being burned, never
open the hood if you see or hear steam or
coo lant escaping from the engine compart­
ment. Wait until no steam or coolant can be
seen or heard before carefully opening the
hood .
Closing the engine hood
.,. Pull the hood down until the pressu re from the
struts is reduced .
.. Let the hood
drop down and latch in place. Do
not try to push it shut;
it may fail to engage
~A -
A WARNING
A hood that is not completely latched could
fly up and block your view while driving.
- When you close the engine hood, check it to
make sure the safety catch has properly en­
gaged . The hood should be flush with the
surrounding vehicle body parts .
- If you notice while driv ing that the hood is
not secured properly, stop at once and close
it .
Working in the engine compartment
Be especially careful whenever you work in the
engine compar tment.
-
Whenever you must perform any work in the
engine compartment , for example checking and
filling different fluids, there is a risk of injury,
burns and accidents. To prevent personal injury
always observe the following WARNINGS. The
engine compartment of any vehicle is a hazard­
ous area ¢.&, .
A WARNING
To help avoid injury, before you check any­
thing und er the hood:
- Turn off the engine.
- Remove the ign ition key .
- Apply the parking brake.
- Move selector lever of automatic transm is-
sion to P (Park).
-

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-Always let the engine cool down. Hot com­
ponents will burn skin on contact .
- To reduce the risk of being burned, never
open the hood if you see or hear steam or
coolant escaping from the engine compart­
ment. Wait until no steam or coolant can be
seen or heard before carefully opening the
hood.
- Keep children away from the engine com­
partment .
- Never spill fluids on hot engine compo­
nents. They can cause a fire .
- Never touch the radiator fan. The auxiliary
electric fan is temperature controlled and
can switch on suddenly.
- Never open the coolant reservoir cap when
the engine is still warm. The coolant system
is pressurized and hot coolant could spray
out .
- Protect your face, hands and arm from
steam or hot engine coolant by placing a
thick rag over the cap when you open the
coolant reservoir .
- Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
- If work on the fuel system or the electrical
system is necessary:
- Always disconnect the battery.
- Never smoke or work near heaters or open
flames. Fluids in the engine compartment
could start a fire.
- Keep an approved fire extinguisher imme­
diately available.
- To avoid electrical shock and personal injury
while the engine is running or being started, never touch:
- Ignition cables
- Other components of the high voltage
electronic ignition system .
- If you must perform a check or repair with
the engine running:
- First, fully apply the parking brake, move
selector lever of automatic transmission
to P (Park).
Checking and Filling
-Always use extreme caution to prevent
clothing, jewelry, or long hair from get­
ting caught in the radiator fan, V-belts or
other moving parts, or from contacting hot parts. Tie back hair before starting,
and do not wear clothing that will hang or
droop into the engine.
- Minimize exposure to emission and chemi­
cal hazards
~ .&, .
A WARNING
California Proposition 65 Warning:
- Engine exhaust , some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali­
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu­
ids contained in vehicles and certain prod­
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
- Battery posts, terminals and related acces­
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms .
Wash hands after handling .
(I) Note
When adding fluids, always make sure that
they are poured into the proper container or
filler opening, otherwise serious damage to
vehicle systems will occur.
@) For the sake of the environment
To detect leaks in time, inspect the vehicle
floor pan from underneath regularly . If you
see spots from oil or other vehicle fluids, have
your vehicle inspected by an authorized Audi dealer.
221

Checking and Filling
Engine compartment
Engine compartment
These are the most important items that you can check.
Fig. 197 Typical layout for con tainers and eng ine oil filler cap
<D Jump start po int(+) under a cover 231,271
@ Brake fluid reservoir ((0)) ..... ... 228
® Eng ine oil filler cap ("1::7':) ........ 224
© Coolant expansion tank (- L) ..... 226
® Jump start point(-) with hex head
screw
. .. .. .... .............. 231,271
® Windshield/headlight washer con-
tainer
(Q) ................... 233
The position of the engine oil filling hole
¢ fig. 197 (item @) can differ depending on the
engine design .
A WARNING
Before you check anything in the engine com­
partment, always read and heed all WARN­
INGS ¢.&.
in Working in the engine compart­
ment on page 220.
222
Engine oil
Engine oil specifications
~ r--0 d::
"' t0
The engine oil used must conform to exact speci­
fications.
The serv ice interval display in the instrument
cluster of your vehicle will inform you when it is
time for an oi l chang e. We recommend that you
have your oi l changed by an authorized Audi Serv­
i ce Advisor.
If you have to top off the oil between oil changes,
us e the Audi oil quality standard specified in the
ta ble.
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