service AUDI Q7 2018 Owner´s Manual

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(D Tips
- The new parking location cannot be deter­
mined with this service if the vehicle is
moved after shutt ing the vehicle off and
without sw itching the ign ition on and off
again, for example when being towed or if
the veh icle is stolen .
- If the vehicle is moved and shut off again
us ing the second key, for example, the new
parking locat ion is transm itted to the server
afte r switching the ignition off.
Geofencing Alert
Applies to vehicles with Audi connect vehicle control
You can set approved and forbidden zones for
your veh icle using this service . If your vehicle
l eaves an approved zone or ente rs a forbidden
zone, you will be notified by a push not ificat ion
and/or an e -mai l. You can set up to five zones
and a lso assign time limits .
Requirement
-You must be ver ified as the pr imary use r of your
vehicle on myAudi.
0) Tips
You can set o n myAudi if you would like to be
notified via push not ificat io ns a nd/or e-ma il.
Speed Alert
Applies to vehicles with Audi connect vehicle control
You can set up to two speed limits for your veh i­
cle us ing th is serv ice. If your vehicle exceeds a set
speed limit, you will be notified by a push not ifi­
cation and/or e -mail.
Requirement
- You must be ver ified as the pr imary user of your
vehicle on myAudi .
(D Tips
You ca n set o n myAudi if you would like to be
notified via push not ificat ions and/or e-ma il.
Audi c onn ect ve hicl e co ntr ol
Valet Alert
Applies to vehicles with Audi connect vehicle control
If you give your vehicle over to a parking service,
you can s et a zone and a sp eed limit using the
Audi MMI conne ct app . If the vehicle leaves the
z one or the exceeds the speed lim it, you will be
noti fied by a push notification and/or e-mail.
Requirem ent
- You must be verified as the primary user of your
vehicle on myAudi.
(D Tips
You can set on myAud i if you would like to be
notified via pus h notifications and/or e -mail.
Stolen Vehicle Locator
Applies to vehicles with Audi connect vehicle control
This serv ice helps yo u to track yo ur veh icle if it is
stolen.
Proceed as fo llows if there is a theft:
"" Contact the police . You receive a Case ID .
"" Call the service hotline and give your Case ID .
The serv ice hotline will forward the estab lished
data to the police .
{!) Tips
You rece ive the Audi Service hot line number
when you purchase your vehicle .
Online Audi service
request
Applies to vehicles with Audi connect vehicle control
Requirement: to be able to use on l ine Aud i serv­
ice request , you must activate the service at
www .aud iusa.com/myaud i and se lect an aut hor­
ized Audi dea ler or author ized Audi serv ice facili­
ty .
Online Audi serv ice request transmits service- re l­
evant data to your se lected autho rized Aud i dea l­
er or autho rized Aud i service fac il ity. They w ill
contact you before your next service appoint ­
ment .
199

Audi connect vehicle control
(D Tips
You can deactivate the on line Au di service re­
quest at www .audiusa .com/myaudi.
200

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Emergency call
Introduction
Applies to: vehicles with emergency call fu nction
Depending on the country and the vehicle equip ­
ment, the following functions may be available.
W ith the
emergency call, you can call for he lp in
dangerous situat ions as quickly as possible. Use
this function when help is needed
q page 201.
W ith online roadside assistance, you can request
assistance if there is a breakdown or a minor acci­
dent
q page 202 .
(D Tips
-The serv ices are provided through a SIM
card installed in the vehicle . The cost of the
call and data connections is included in the
price for the services. Services are provided
assuming that the cell phone network re­
quired for the installed SIM card is function­ ing and ready to operate . The available serv­
ices set by Audi AG are only available within
the cell phone network coverage area for
the cell phone service provider selected by
Audi AG .
- You can find what data will be transferred at www .audiusa .com.
- These services cannot be deactivated using
the settings in the Infotainment system .
Emergency call
Description
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans­
mission and a phone call. The data transmission
from your vehicle forwards important informa­ tion, such as the vehicle and position data, to the
emergency call center .
Emergency call
Making an emergency call
Applies to: vehicles with emergency call function
The emergency call can be made two different
ways.
Fig. 183 Front headli ner : cover for the e mergency call but­
ton
Requirement: the L ED @ must be green.
Manual emergency call
Requirement: the ignition must be switched on.
.,. Tap the cover(!) to open it.
.,. Press and hold the emergency call button until
the LED @blinks green. The emergency call is
made.
.,. If the emergency call button is pressed by mis­
take, then press it again immediately until the
LED stays green. The emergency call is can­
celed .
Automatic emergency call
The vehicle electrical system initiates an auto­
matic emergency call under certain circumstan ­
ces, for example if an airbag deploys. The LED in
the emergency call button @blinks green . The
emergency call is made . This cannot be canceled.
Note the following LED conditions :
-Green -the emergency call function is availa­
ble.
- Red -there is an e rror in the emergency call
function. Contact an authorized Audi dealer or authorized Audi Service Facility. No emergency
call can be made.
- Off-the emergency call function is not availa-
ble, perhaps because no network is available. .,..
201

Emergency call
(D Tips
If the emergency call is canceled due to a
poor connect io n, then the system a utomat i­
cally tr ies to connect again.
Messages
Applies to: vehicles with emergency call function
II Emergency call function: malfunct ion! Re­
stricted functionality . Plea se conta ct Service
If the indicator lig ht t urns on and the message
appears, yo u can only make an emergency ca ll
with restricted funct ion. For examp le , you can not
call the emergency call ce nter, but data may st ill
be transmi tted under certa in circumstances/
D rive to an a uth o rize d Au di dea le r or a uth o riz ed
Au di S ervice Fa cility immedia tely to have t he
mal fun ction cor re cte d.
Ill Emergency call function : malfunction! Func­
tion unavailable . Please contact Service
If the indicator lig ht tu rns on and the message
appears , yo u cannot make an eme rge ncy call.
Dr ive to an a utho rized Au di dea le r or a uth orized
Au di Serv ice Facility immedia tely to have t he
malfunc tion co rrected.
Online roadside
assistance
Description
Applies to: vehicles with online roadside assistance
An online roa dsid e ass istance call 1) is a co mbina­
tion of d ata tr ansm ission and a p ho ne c all. The
da ta tra nsmission from yo ur ve hicle fo rwa rds im ­
portant information to the A udi service cente r,
such as the vehicle and posit io n data .
1
> Th e av ail ab ili ty of t he serv ices o ffere d de pen ds on t he
c ountry a nd may c han ge ove r tim e.
202
Calling online roadside assistance
Applies to: vehicles with on line roadside ass istance
Fig. 184 Fron t head liner: o n line ro ad side assistance bu t­
to n
Calling online roadside assistance
0 ...
I
.,. Press the button @. The L ED in t he b utton
tu rns re d. The o n line roadside assi stanc e call is
placed .
.,. If you press the bu tton @ by mista ke, then
press it again . Or
.,. Select and confirm
Cancel or End call in t he In -
fotainment system.
Audi incident assistance
A minor ac ciden t is detec ted by t he ve hicle elec ­
trical system . Yo u h ave the option of select ing
b etwee n
Call online roadside assistance or Make
emergency call .
.,. Sele ct one o f the op tions an d confi rm i t by
pressing the control knob .
(D Tips
If th e ro adside assis tanc e call i s ca nc ele d d ue
to a poor connec tio n, the n the ca ll m ust b e
made aga in.

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Automatic: the map display adapts to the light­
ing conditions (for example, changing from
Day
to Night when driving through a tunne l) .
Map display
Standard :
see ¢page 213, fig. 193 .
Satellite map1>: refer to<:::;> page 215, fig. 194 .
Map orientation
Destination:
the map indicates the dest ination
and is oriented to the north.
2D heading up map /2D north up map : the cur­
rent vehicle position is disp layed . The map is ori­
ented in the direction of travel or to the north.
3D map* : the current vehicle pos it ion is s hown
on a th ree -dimensional map and is aligned to the
direction of trave l. At a scale of 62 mi (100 km)
and larger, the map or ientation is to the north.
O verview map: the entire route from the vehicle
position to the destination or the next stopover is
disp layed on the map . The map sca le depends on
the length of the route and adapts automatically.
The map is oriented to the north.
Route information
The display of route information, such as the cur­
rent street being driven on or points of interest
a long the current route
<:::;> page 213, fig. 192, can
be switched on/off or can be minimized on the
display of upcoming maneuvers.
Automatic zoom
On :
the map scale is adapted automat ica lly de­
pending on the type of road being trave led (ex­
pressway, highway, other roads) so that you al­
ways have an optimal overview of the road ahead .
The sca le is also automatically adapted when
there are upcoming maneuvers to provide a bet­
ter deta iled view .
Intersection : when route guidance is active, the
map temporarily zooms in to a detailed scale
1> AU DI AG provi des acce ss to se rvices fro m thir d par ty pro ­
vi de rs. Pe rman ent ava ilab ility can no t be g uaranteed , be·
c aus e that depends on th e th ird party provid er.
2
> P ro vider at tim e of pr intin g.
Navigation
when there are upcoming maneuvers so that you
can see the street or turn better.
Off : the map scale you have chosen is ma in­
tained .
MMI map contents
You can switch the d isplay of additional informa­
t ion on the map in the Infotainment system dis­
play on or off.
The weather forecast is displayed on a 3 m i (5
km) scale on the map.
Instrument cluster map contents
You can also set which map content disp lays in
the instrument cluster¢
page 164.
Satellite map
Applies to: vehicles wit h a navigat ion system and Audi co n·
nect (Infotainment)
You can display the navigation map with satel ­
lite images.
Fig. 194 Exampl e: satelli te map
Requirement: the requirements for Audi connect
services must be met <:::;>
page 187.
.. Press the !NAV /MAPI button repeatedly until
the map is displayed.
.. Select: right control button
> Map settings >
Map display > Google Earth2>1>.
T he map display is based on data received from
the Internet in the form of sate llite images,
which are then combined with the roadways from
the
Standard map view. There are two gigabytes ..,_
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The media is started and operated through the
mobile device or the MMI, depending on the de­
vice being used.
(D Tips
- Check for any connection requests on your
Bluetooth device.
- Multiple Bluetooth audio players can be
connected to the
MMI, but only one mobile
device can be active.
- Bluetooth protocols AVRCP (1.0/1.3/1.4)
and A2DP are supported.
- Note the volume setting on your Bluetooth
device. Audi recommends setting your mo­
bile device to the maximum volume when
using it as a Bluetooth audio player.
- The supported media functions (such as
shuffle) depend on the Bluetooth device be­
ing used.
- For more information on the supported de­
vices, visit www.audiusa.com/bluetooth or
contact an authorized Audi dealer or author­
ized Audi Service Facility.
Wi-Fi audio player
Appl ies to: ve hicles with Wi-F i audio playe r
Using the Wi -Fi audio player media source on the
MMI, you can connect and operate your Wi-Fi-ca­
pable media player (such as a smartphone) to
wirelessly play music from your media player
li­
brary. The media player is connected through the
vehicle's Wi-Fi hotspot. A UPnP Server opp or an
integrated UPnPIDLNA server on your media
player is required to access your media player
li­
brary.
Requirement: the Wi-Fi function on your media
player must be switched on. The
Audi MMI con­
nect
app or a UPnP server app must be installed
on your media player .
Or: you must be using a
media player with an integrated UPnP/DLNA
server.
- Connecting a media player: press the I MEDIA !
button. Press the left control button until the
sources overview
c::;, page 234 is displayed. Se­
lect and confirm
Wi-Fi audio player 0
c::;, page 234, fig . 211 .
Media
- If necessary, select and confirm Wi-Fi off>
Turn on Wi-Fi
to activate Wi-Fi in the MMI. Se­
lect
Wi-Fi settings, if necessary. Select the
same settings on the wireless media player
that are used for the Wi-Fi hotspot.
- Starting the Wi-Fi audio player: start the Audi
MMI connect
app or a UPnP server app, or set
media permissions on your media player.
Operating the media player: the media player is
operated through the MMI.
- Press the left control button repeatedly until
the
Folders menu item appears. Select and con­
firm
Folders.
- Playing music from the media player:
select
and confirm
Media center .
Web radio:
see c::;, page 230.
A WARNING
-
-As the driver, do not allow usage of the Wi­
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
- It is only safe to use tablets, laptops, mo­
bile devices and other similar devices when
the vehicle is stationary because, like all
loose objects, they could be thrown around
the inside of the vehicle in a crash and cause
serious injuries. Store these types of devices
securely while driving.
- Do not use any wireless devices on the front
seats within range of the airbags while driv­
ing. Also read and follow the warnings in
c::;, page 2 73, Front airbags.
@ Note
Always follow the information found in ¢@ in
Wi-Fi hotspot on page 194.
(D Tips
- Always read the chapter c::;, page 194, Audi
connect (Infotainment) general informa­
tion.
- Please note that a Wi-Fi connection does
not automatically make it possible to use
the Internet. For additional information,
see
c::;, page 187.
229

Media
- To avoid interruptions during playback, de­
activate the power saving function on the
media player or connect it to a charger.
- The loading times for the audio data depend
on the media player used and the number of
files that it contains.
- A maximum of 2,000 entries per directory
are displayed in the MMI.
- Songs downloaded for offline use using mu­
sic streaming services are stored on your mobile device (such as a smartphone) and
may be DRM protected. The Wi-Fi audio
player will not play ORM protected files.
- Contact an authorized Audi dealer or au­ thorized Audi Service Facility for additional
information on the Wi-Fi audio player .
Online media and
Internet radio
Applies to: vehicles with Audi connect
You con playback and operate various online me ­
dia services and Internet radio using the MMI.
Fig. 207 Online med ia
.,. Press the I MEDIAi button. Press the left control
button until the sources overview
c> fig. 207 is
displayed.
Applies to: using online media and Internet radio
Requirement:
- The
Audi MMI connect app must be installed
and open on your mobile device.
- You must be logged into your myAudi account
in the
Audi MMI connect app and you must
have selected your veh icle.
- The Wi-Fi function on the mobile device and on
the MMI must be switched on.
- If necessary, check in the connection manager
<=> page 246 if the mobile device you connected
is selected under the
MMI connect app (~).
230
-The MMI must be connected to the network.
- The symbol for the
Online media source @
c> fig. 207 is shown in the MMI.
Applies to: using online media
Additional requirement:
- A supported online media service must be avail ­
able in your country.
- You must have an account with a supported on­
line media service.
- Depending on the online media service, you
must install and open an app on your mobile
device.
Starting Online media
-Press the IM EDIA I button . Press the left control
button until the sources overview<=>
page 234
is displayed .
- Select and confirm an online media service.
Start ing Internet radio
-Press the IM EDIA I button . Press the left control
button until the sources overview <=>
page 234
is displayed .
- Select and confirm
Internet radio. The Internet
radio browser or the last station that was play­
ing is shown .
-Selecting the station : if necessary, select and
confirm a category in the Internet radio
Brows­
er>
a station.
Online media and Internet radio: additional op­
tions
- Press the right control button.
The following options may be available , depend­
i ng on the information shown (such as the sta­
tion/t rack that is currently playing):
- Sound settings: see c> page 249 .
-Wi-Fi settings: see c> page 193, Wi -Fi hotspot.
- Connection manager: see <=> page 246.
-Add itional options may be available, depending
on the active online media service or Internet
radio .
,&. WARNING
- It is on ly safe to use tablets, laptops, mo­
bile devices and other similar devices when
the vehicle is stationary because, like all
loose objects, they could be thrown around
-

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the inside of the vehicle in a crash and cause
serious injuries. Store these types of devices
securely while driving.
- Do not use any wireless devices on the front
seats within range of the airbags while driv­
ing. Also read and follow the warnings in
c::> page 2 73 , Front airbags .
CD Note
-Always follow the information found inc:>@
in Wi-Fi hotspot on page 194 .
-Please note that there generally are addi­
tional costs when using an online media
service account, especially when it is used internationally .
(D Tips
-Depending on the Internet connection and
network traffic, a connection loss can occur
during playback of on line media services .
-Online media and Internet radio usage de­
pends on the service availability of the third
party provider .
- Audi AG simply makes the access to online
media services possible through the MMI
and does not take any respons ibility for the
contents of the online media services .
- Always read the chapter
c::> page 194, Audi
connect (Infotainment) general informa­
tion .
- Depending on the mobile device used, there
may be interruptions during media playback
and when using the
Audi MMI connect app.
To avoid interruptions when using a mobile
device , do not lock the screen on your mo­
bile device and keep the
Audi MMI connect
app in the foreground .
- Contact an authorized Audi dealer or au­
thorized Audi Service Facility for additional
information about online media .
Media
Multimedia connections
USB adapter for Audi music interface o r
USB charging port
Depending on the vehicle equipment, you can
connect your mobile devices (such as a smart ­
phone or MP3 player) to the Audi music interface
or a
USB charging port using a special USB
adapter.
@-
Fig. 208 A udi Genuin e Acce ssories: USB a dapter
You can purchase the USB adapter c::> fig. 208
from an authorized Audi dealer or at specialty
stores:
I
(D USB adapter for devices with a micro USB con­
nection
@ USB adapter for devices with an Apple Light­
ning connection
@ USB adapter for devices with USB type C con­
nection
Depending on the vehicle equipment, you may be
able to connect your mobile devices through the
Audi music interface to the MMI using the USB
adapters and charge the battery at th e same
time .
Applies to : vehicles wit h Aud i music interface
-Audi music interface : see c::> page 232.
CD Note
Handle the USB adapter carefully. Do not al­
low it to be pinched.
@ Tips
-The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from
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-You can purchase the AUX connector cable
from an authorized Audi dealer or at spe­
cialty stores.
- Audi recommends setting the volume of a
mobile device connected to the AUX input to
approximately 70% of the maximum vol­
ume.
- Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
- USB hubs are not supported.
- Some versions of the iPod such as the iPod
shuffle cannot be connected to the USB
adapter for devices with Apple Dock connec­
tor. Connect these devices using a AUX con­ nector cable .
- Changed content on a mobile device
l) that
is connected to the Audi music interface
may not be displayed in the media center .
In this case, reset the
Media settings back
to
Factory settings ~ page 246.
-Video playback through the Audi music in­
terface is only supported if the connected
device is recognized as a USB storage device
(for example a USB stick). Apple devices and
MTP devices (such as smartphones) are not
recognized as USB storage devices.
- iPod/iPhone malfunctions also affect the
operation of the MMI. Reset your iPod/
iPhone if this happens.
- Audi recommends updating the iPod/iPhone
software to the latest version. For impor­
tant information on operating your iPod/
iPhone, refer to the user guide for the de­
vice.
- The USB adapter on the Audi music inter­
face will support iPod touch/iPhone from
the 5th generation or later with the light­
ning connector.
- For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at
www .audiusa .com/mp3 or contact an au ­
thorized Audi dealer or authorized Audi Service Facility.
l) A ppli es o nly t o MTP devic e s. Doe s not a ppl y to Ap ple dev i­
ces and U SB mass s to ra g e devi ces.
Media
Rear Seat Entertainment preparation
App lies to : vehicles wit h Rear Seat Enterta inme nt preparat ion
T he Rear Seat Entertainment preparation in­
cludes cables and a mount for Audi Entertain­
ment mobile in the driver's and front passenger's
seat backrests.
The suitable Audi Entertainment mobile Rear
Seat Entertainment package is available through
Audi Genuine Accessories .
Using Audi Genuine Accessories is recommended.
Audi has established their reliability, safety and
suitability .
We cannot ev alu at e or endorse other p rodu cts in
this way, even if the p roduct is approved by acer­
tified testing agency or government agency .
@ Note
Only use devices that are approved for the
Rear Seat Entertainment preparation. Unap­
proved devices may cause damage to the vehi ­
cle electronics .
(D Tips
-Contact an authorized Audi dealer or au­
thorized Audi Service Facility for additional
information about
Audi Entertainment mo­
bile .
-Always read the chapter~ page 3 77.
- The
Rear Seat Entertainment preparation is
not intended to charge external electronic
devices .
233

a
Media center
Various categories for selecting audio/video*
files are available in the media center .
Fig. 212 Example: USB stick catego ries
Fig . 213 Examp le: USB stick categories
~ Press the I MEDIAi button. Press the left control
button until the sources overview is displayed .
Se lect and confirm the desired source.
(!) Active source
The active source is highlighted. The active
source symbol @ may change depending on the
connected device, the online media service* or
Internet radio*. The device name may be dis­
p layed (for example: myPhone). As an examp le, a
USB stick is shown
c:> fig . 212 connected to the
Audi music interface*.
Depending on the active source , you can select
audio/video files* from the following categor ies
and add them to the p laylist :
@Favorites
The Favorites category appears if at least one en­
try is stored in the favorites list . See
¢ page 23 7,
Favorites.
@ Artists
~ All available artists a re displayed . Se lect and con-
N ~ firm an artist, an album and then a track.
~ 0
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Media
@ Albums
All available albums are displayed . Select and
confirm an album and then a track .
® Genres
All available genres are displayed . Select and
confirm a genre (s uch as
Pop), an artist, an al­
bum and then a song.
@ Tracks
All available tracks are displayed . Select and con­
firm a track .
(J) Folders
The folder structure or track/chapter list is dis­
played . Select a folder, if necessary . Select and
confirm a track .
@ Playlists
All available playlists from the source and the
smart playlists are displayed. Se lect and confirm
a playlist and then a track.
Smart playlists :
- Last played tracks :
the last tracks played in the
selec ted source are displayed .
-Most played : the most played songs in these­
lected source are displayed .
-5 stars to 1 star: tracks from the selected
source are displayed accord ing to their r ating.
- Unrated: all files from t he se lected source
w ithout rating information (for example, in the
1D3 tag) are displayed.
@ Videos*
All avai lable video files are displayed. Select and
confirm a video file.
(D Note
Applies to: vehicles with Aud i connect (Infotainment) and
use of the radio category w ith iPocl/iPhone
Always follow the information found in ¢(j) in
Wi-Fi hotspot on page 194. ..,_
235