LINCOLN MKZ HYBRID 2014 Owners Manual

When this occurs the vehicle will still
operate. However:
•
The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the
engine temperature and the engine will
completely shut down, causing steering
and braking effort to increase.
Once the engine temperature cools, the
engine can be re-started. Take your
vehicle to an authorized dealer as soon
as possible to minimize engine damage.
When Fail-Safe Mode Is Activated WARNINGS
Fail-safe mode is for use during
emergencies only. Operate the
vehicle in fail-safe mode only as long as
necessary to bring the vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. Never remove the coolant reservoir
cap while the engine is running or
hot. Note:
Driving the vehicle without repairing
the engine problem increases the chance
of engine damage. Take your vehicle to
an authorized dealer as soon as possible. You have limited engine power when in
the fail-safe mode, so drive the vehicle
with caution. The vehicle will not be able
to maintain high-speed operation and the
engine will run rough. Remember that the
engine is capable of completely shutting
down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely
possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish
if low.
5. Re-start the engine and take your vehicle to an authorized dealer.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be
checked by an authorized dealer. If
required, fluid should be added by an
authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid at the
correct service interval. See Scheduled
Maintenance (page 412). Your
transmission does not consume fluid.
However, the fluid level should be
checked if the transmission is not working
properly, (i.e., if the transmission slips or
shifts slowly) or if you notice some sign of
fluid leakage.
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MKZ (CC9) Maintenance

Do not use supplemental transmission fluid
additives, treatments or cleaning agents.
The use of these materials may affect
transmission operation and result in
damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating
range; there is no need to add fluid. If the
fluid levels are outside of the normal
operating range, the performance of the
system could be compromised; seek
service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze protection.
Failure to use washer fluid with antifreeze
protection in cold weather could result in
impaired windshield vision and increase
the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir. Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See Capacities and
Specifications (page 302).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze agents
should be used only if they provide cold
weather protection without damaging the
vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
CHANGING THE 12V BATTERY WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow flames,
sparks or lighted substances to come near
the battery. When working near the
battery, always shield your face and
protect your eyes. Always provide proper
ventilation. When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the vent
caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
battery with a battery carrier or with your
hands on opposite corners.
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MKZ (CC9) Maintenance

WARNINGS
Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free battery
which normally does not require additional
water during its life of service.
Note:
If your battery has a cover/shield,
make sure it is reinstalled after the battery
has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation. Note:
If a person adds electrical or
electronic accessories or components to
the vehicle, the accessories or
components may adversely affect the low
voltage battery performance and
durability and may also affect the
performance of other electrical systems
in the vehicle.
For longer, trouble-free operation, keep
the top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory
by power from the low voltage battery.
When a technician disconnects and
connects the low voltage battery, these
settings are erased. Complete the
following procedure in order to restore the
settings:
1. With the vehicle at a complete stop, set the parking brake.
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2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the
vehicle.
5. Run the engine until it reaches normal
operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 309). Reset the power
windows bounce-back feature. See
Windows and Mirrors (page 83). Reset
the radio station presets.
See Audio
System (page 309).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle trim
and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for
disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries. Note:
It is recommended that the negative
battery cable terminal be disconnected
from the battery if you plan to store your
vehicle for an extended period of time.
CHECKING THE WIPER BLADES Run the tip of your fingers over the edge
of the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for
ease of blade replacement and cleaning
under the blades.
1. Pull the wiper blade and arm away
from the glass. 262
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2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note:
Make sure that the wiper blade
locks into place. Lower the wiper arm and
blade back to the windshield. The wiper
arms will automatically return to their
normal position when the ignition is turned
on.
Replace wiper blades at least once per
year for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer. Headlamp Aiming Target 8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
2. Measure the height of the headlamp bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood.
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4.
On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the
horizontal reference line.
6. Close the hood and turn off the lamps. Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is not adjustable.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate
normal changes in pressure. Condensation
can be a natural by-product of this design.
When moist air enters the lamp assembly
through the vents, there is a possibility that
condensation can occur when the
temperature is cold. When normal
condensation occurs, a thin film of mist
can form on the interior of the lens. The
thin mist eventually clears and exits
through the vents during normal operation.
Clearing time may take as long as 48
hours under dry weather conditions.
Examples of acceptable condensation are:
•
Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the
lens.
Examples of unacceptable moisture
(usually caused by a lamp water leak) are:
• Water puddle inside the lamp.
• Large water droplets, drip marks or
streaks present on the interior of the
lens.
Take your vehicle to a dealer for service
if any of the above conditions of
unacceptable moisture are present.
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Replacing Bulbs
For replacing bulbs, see your authorized
dealer.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized “D.O.T.
” for
North America to make sure they have the
proper lamp performance, light brightness,
light pattern, and safe visibility. The correct
bulbs will not damage the lamp assembly
or void the lamp assembly warranty and
will provide quality bulb illumination time. Trade name
Function
LED
Headlamp high beam
LED
Headlamp low beam
LED
Side marker lamp - front
LED
Park lamp - front
LED
Turn lamp - front
LED
Tail and brake lamp - high series
LED
Tail and brake lamp - low series
LED
Reverse lamp
LED
Turn lamp - rear - high series
LED
Turn lamp - rear - low series
LED
Side marker lamp - rear
LED
License plate lamp
LED
Trunk lamp
LED
High-mount brake lamp
LED
Side repeater lamp
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MKZ (CC9) Maintenance

Trade name
Function
LED
Glove compartment lamp
LED
Interior lamp
To replace any bulb, see your authorized dealer.
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MKZ (CC9) Maintenance

CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. When changing the air filter element, use
only the air filter element listed. See
Capacities and Specifications (page 302).
Change the air filter element at the proper
interval.
See Scheduled Maintenance
(page 412).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used. 1. Loosen the 5 bolts on the air cleaner
cover.
2. Remove the air cleaner cover.
3. Remove the engine air filter element from the engine air cleaner assembly. 4. Wipe any dirt or debris from the air
filter housing and cover to make sure
no dirt gets in the engine and to make
sure you have a good seal.
5. Install the new engine air filter element
to the engine air cleaner assembly.
6. Install the air cleaner cover.
7. Tighten the 5 bolts to the air cleaner cover.
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GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner
(ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada only)
(CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada
only) (CXC-101)
Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
Motorcraft Premium Quality Windshield
Washer Fluid (Canada only) [CXC-37-(A, B,
D or F)]
Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B1)
Motorcraft Professional Strength Carpet &
Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S.
only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner
(ZC-23)
Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash.
•
Never use strong household
detergents or soap, such as dish
washing or laundry liquid. These
products can discolor and spot painted
surfaces.
• Never wash a vehicle that is “hot to the
touch ” or during exposure to strong,
direct sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings
and insect deposits because they can
cause damage to your vehicle ’s
paintwork and trim over time. Use
Motorcraft Bug and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can cause damage to
the film and cause the edge of the film to
peel away from the vehicle surface.
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MKZ (CC9) Vehicle Care