MERCEDES-BENZ B-Class ELECTRIC 2015 W246 Owner's Manual

Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
Attention Assist: Attention Assist:
Take a Break! Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get enough rest. À
Attention Assist Attention Assist
Inoperative Inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 163). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 163). Blind Spot Assist Blind Spot Assist
Currently Unavail‐ Currently Unavail‐
able See Opera‐ able See Opera‐
tor's Manual tor's Manual Blind Spot Assist is temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the radar sensor system is outside the operating temperature
range.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
When the causes stated above no longer apply, the display mes-
sage disappears.
Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Start the drive system again. Display
messages
219On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
Inoperative Inoperative Blind Spot Assist is defective.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Park Assist Can‐ Park Assist Can‐
celed celed The driver's door is open and the driver's seat belt has not been
fastened.
X Repeat the parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X While steering intervention is active, make sure that the multi-
function steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 168).Park Park
Assist
Assist Inoper‐
Inoper‐
ative
ative You have just carried out a large number of turning or parking
maneuvers.
Active Parking Assist will become available again after approx-
imately ten minutes (Y
page 168).
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Switch off the drive system and start it again.
If the display message continues to be displayed: X Visit a qualified specialist workshop. PARKTRONIC is defective.
X Visit a qualified specialist workshop. Park Assist Fin‐ Park Assist Fin‐
ished ished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically.220
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Cruise Control
Cruise Control
Inoperative Inoperative Cruise control is malfunctioning.
A warning tone also sounds.
X Visit a qualified specialist workshop. Cruise Control Cruise Control
- - - mph - - - mph A condition for activating cruise control has not been fulfilled.
You have tried to store a speed below 20 mph
(30 km/h), for
example.
X If conditions permit, drive faster than 20 mph (30 km/ h)and
store the speed.
X Check the activation conditions for cruise control (Y page 162).Tires
Display messages
Possible causes/consequences and
M MSolutions Please Correct
Please Correct
Tire Pressure Tire Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressures at the next opportunity (Y page 307).
X If necessary, correct the tire pressure.
X Restart the tire pressure monitor (Y page 309).Check Tires
Check Tires The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
A warning tone also sounds.
G WARNING
Tire pressures that are too low pose the following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 153).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 280).
X Check the tire pressure (Y page 307).
X If necessary, correct the tire pressure. Display messages
221On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Warning Tire Mal‐
Warning Tire Mal‐
function function The tire pressure in one or more tires has dropped suddenly. The
wheel position is shown in the multifunction display.
G WARNING
Driving with a flat tire poses a risk of the following hazards:
R a flat tire affects the ability to steer or brake the vehicle.
R you could lose control of the vehicle.
R continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 153).
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 280). Tire Press. Moni‐ Tire Press. Moni‐
tor Currently tor Currently
Unavailable Unavailable Because there is interference from a strong source of radio waves,
no signals from the tire pressure sensors are detected. The tire
pressure monitor is temporarily malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been resolved. TirePress. Sen‐ TirePress. Sen‐
sor(s) Missing sor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X Have the faulty tire pressure sensor replaced at a qualified spe-
cialist workshop. Tire Pressure Mon‐ Tire Pressure Mon‐
itor Inoperative itor Inoperative
No Wheel Sensors No Wheel Sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Moni‐ Tire Press. Moni‐
tor Inoperative tor Inoperative The tire pressure monitor is faulty.
X Visit a qualified specialist workshop. 222
Display
messagesOn-board computer and displays

Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress Brake to
Depress Brake to
Start Engine Start Engine You have attempted to start the drive system with the transmis-
sion in position
Nwithout depressing the brake pedal.
X Depress the brake pedal. To Deselect P or To Deselect P or
N, Depress Brake N, Depress Brake
and Start Engine and Start Engine You have attempted to shift the selector lever to position
Ror D
without starting the drive system .
X Start the drive system.
X Depress the brake pedal.
i It is only possible to move the selector lever from position
Pto
the desired position if you depress the brake pedal. Only then
can the parking lock be deactivated. If you do not depress the
brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
i At transmission fluid temperatures below
Ò4‡( Ò20 †) you can
only shift out of position Pinto another transmission position
when the engine is running. Apply Brake to Apply Brake to
Shift from 'P' Shift from 'P' You have attempted to shift the selector lever to position
R,Nor D
without depressing the brake pedal.
X Depress the brake pedal. Transmission Not
Transmission Not
in P Risk of Vehi‐ in P Risk of Vehi‐
cle Rolling Away cle Rolling Away The driver's door is open/not fully closed and the selector lever is
in position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the selector lever to position P.
X Secure the vehicle against rolling away (Y page 153).
X Close the driver's door completely. Display messages
223On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Service Required
Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 153).
X Notify a qualified specialist workshop or breakdown service.
X Do not tow the vehicle. Only Shift to 'P' Only Shift to 'P'
when Vehicle is when Vehicle is
Stationary Stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the selector lever to position P.A The tailgate is open.
X Close the tailgate. ? The hood is open.
A warning tone also sounds.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Close the hood. C At least one door is open. A warning tone also sounds.
X Close all the doors. 224
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
Steering
Steering Mal‐
Mal‐
function See Oper‐
function See Oper‐
ator's Manual ator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering Malfunc‐ Steering Malfunc‐
tion See Opera‐ tion See Opera‐
tor's Manual tor's Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Do not drive on and consult the nearest qualified specialist
workshop. _
Before Starting Before Starting
the Engine, Turn the Engine, Turn
Steering Wheel Steering Wheel The electric steering lock was unable to unlock the steering.
X Remove the SmartKey from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the SmartKey into the ignition lock again. Phone No Service
Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid (Y page 270). Wiper Malfunction‐ Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Display
messages
225On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. î
Charger Cable Con‐ Charger Cable Con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. SmartKey
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Does Not Key Does Not
Belong to Vehicle Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. Â
Take Take
Your
YourKey
Keyfrom
from
Ignition
Ignition The SmartKey is in the ignition lock.
X Remove the SmartKey. Â
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. Â
Replace Replace
Key
KeyBattery
Battery The SmartKey battery is discharged.
X Change the battery (Y page 75).Â
Don't Forget Your Don't Forget Your
Key Key The display message is shown for a maximum of 60 seconds and
is only a reminder.
You open the driver's door with the drive system switched off. The SmartKey is not in the ignition lock.
X Take the SmartKey with you when you leave the vehicle. Â
Key Not Detected Key Not Detected
(red display message) The SmartKey is not in the vehicle.
A warning tone also sounds.
If the drive system is switched off, you can no longer lock the
vehicle centrally or start the drive system.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Locate the SmartKey. 226
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions There is interference from a strong source of radio waves, and as
a result the key is not detected while the drive system is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 153).
X Insert the SmartKey into the ignition lock and bring into key
mode. Â
Key Not Detected Key Not Detected
(white display mes-
sage) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. Â
Remove Remove
'Start'
'Start' But‐
But‐
ton and Insert Key
ton and Insert Key The SmartKey is continually undetected.
KEYLESS-GO is temporarily malfunctioning or is defective. A warn-
ing tone also sounds.
X Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Therefore, some
indicator and warning lamps may light up or flash temporarily. This behavior is non-critical.
These warning and indicator lamps only indicate a malfunction if they light up or flash after the
drive system is started or during a journey. Wa
rning and indi cator lamps in the instrument cluster
227On-board computer and displays Z

Safety
Seat belts Problem
Possible causes/consequences and
M
MSolutions ü
After starting the drive
system, the red seat
belt warning lamp lights
up for 6 seconds. The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 44).ü
After starting the drive
system, the red seat
belt warning lamp lights
up. In addition, a warn-
ing tone sounds for up
to 6 seconds. The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 44).
The warning tone ceases. ü
The red seat belt warn-
ing lamp lights up after
the drive system starts,
as soon as the driver's
or the front-passenger
door is closed. The driver or front passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 44).
The warning lamp goes out. There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out. ü
The red seat belt warn-
ing lamp flashes and an
intermittent audible
warning sounds. The driver or front passenger has not fastened their seat belt. The
vehicle is being driven faster than 15 mph (25 km/h) or has briefly been driven faster than 15 mph (25 km/h).
X Fasten your seat belt (Y page 44).
The warning lamp goes out and the intermittent warning tone
ceases. There are objects on the front-passenger seat. The vehicle is being
driven faster than 15 mph (25 km/h) or has briefly been driven
faster than 15 mph (25 km/h).
X Remove the objects from the front-passenger seat and stow
them in a secure place.
The warning lamp goes out and the intermittent warning tone
ceases. 228
Warning and indicator lamps in the instrument clusterOn-board computer and displays