MERCEDES-BENZ GLC SUV 2015 Owners Manual

To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in
the ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key
or KEYLESS-GO (Y page 95)
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short
time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the but- ton on the front door (Y page 101), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion. Key positions with the Start/Stop button :
Start/Stop button
; Ignition lock
When you switch on the ignition, all of the
indicator lamps in the instrument cluster light up. Further information on situations where
an indicator lamp either fails to go out after
starting the engine or lights up while driving
(Y page 377).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windscreen wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position
X To switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
The ignition is switched off again if:
R you do not start the engine from this posi-
tion within 15 minutes
R you press Start/Stop button :twice when
in this position
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position 188
DrivingDriving and parking

Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the key.
It is only possible to switch between Start/
Stop button mode and key operation when
the transmission is in position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take the key with you when leaving the vehicle. As
long as the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes Vehicles with a petrol engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
(Y page 197).
The transmission position indicator in the
multifunction display shows P
(Y page 198).
i You can start the engine in transmission
position Pand N.
Starting procedure with the key To start the engine using the key instead of
the Start/Stop button, pull the Start/Stop
button out of the ignition lock. Driving
189Driving and parking Z

X
To start a diesel engine : turn the key to
position 2in the ignition lock (Y page 187).
The % preglow indicator lamp in the
instrument cluster lights up.
X Turn the key to position 3in the ignition
lock and release it as soon as the engine is running (Y page 187).
i Vehicles with a diesel engine:
you can
start the engine without preglow if the
engine is warm.
If the engine will not start:
X Remove the key from the ignition lock.
X Reinsert the key into the ignition lock after
waiting for a short period.
X Turn the key to position 2in the ignition
lock (Y page 187).
The indicator lamps in the instrument clus- ter light up (Y page 375).
X Turn the key to position 3in the ignition
lock (Y page 187 )and release it as soon as
the engine is running.
Starting procedure using the Start/
Stop button The Start/Stop button is only available on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function.
The Start/Stop button can be used to start
the vehicle manually without inserting the key
into the ignition lock. The key must be in the
vehicle and the Start/Stop button must be
inserted in the ignition lock. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start
function.
You can start the engine if a valid key is in the vehicle. Switch off the engine and always take
the key with you when leaving the vehicle,
even if you only leave it for a short time. Pay
attention to the important safety notes. X
Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 187).
Vehicles with a petrol engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. Pulling away
General notes G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pull-
ing away.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking feature, see the Digital Owner's Manual.
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. Only then is the
parking lock released. If you do not depress
the brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains
engaged.
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Information on automatically releasing the
electrical parking brake (Y page 220).190
DrivingDriving an
d parking

Pulling away with a trailer
To ensure that you do not roll backwards
when pulling away on an uphill slope, apply
the electric parking brake.
X Press and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red !indicator lamp in the instru-
ment cluster remains lit.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
the electric parking brake is released
The red !indicator lamp in the instru-
ment cluster goes out.
For further information on the electric parking
brake, see (Y page 220).
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot from the brake pedal to the accelerator pedal and depress it before the vehicle begins to
roll. G
WARNING
After a while, hill start assist no longer holds
the vehicle and it may roll away. There is a risk of an accident and injury. Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R you are pulling away on a level road or a
downhill gradient
R the transmission is in position N
R the electric parking brake is applied
R ESP ®
is malfunctioning ECO start / stop function (all vehicles
except PLUG‑ IN HYBRID)
Introduction This section describes the ECO start/stop
function for all vehicles except PLUG-IN
HYBRID vehicles. Information on the ECO
start/stop function in PLUG-IN HYBRID vehi-
cles (Y
page 298).
The ECO start/stop function switches the
engine off automatically if the vehicle is stop- ped under certain conditions.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away. Driving
191Driving and parking Z

General notes
:
ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the key
or the Start/Stop button.
If the è ECO symbol is shown in green in
the multifunction display, the ECO start/stop
function switches the engine off automati-
cally once the vehicle stops moving.
If the ECO start/stop function has been man-
ually deactivated (Y page 193) or a malfunc-
tion has caused the system to be deactivated, the è ECO symbol is not displayed.
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in Dor N, the ECO start/stop
function switches off the engine automati-
cally.
The ECO start/stop function is operational
and the èECO symbol is displayed in
green in the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened If not all conditions for automatic engine
switch-off are met, the
èECO symbol is
shown in yellow.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
The HOLD function can also be activated if the engine has been switched off automatically. Itis then not necessary to continue applying the
brakes during the automatic stop phase.
When you depress the accelerator pedal, the engine starts automatically and the braking
effect of the HOLD function is deactivated.
The engine can be switched off automatically
a maximum of four times (initial stop, then
three subsequent stops) in succession. The
è ECO symbol is shown in yellow in the
multifunction display after the engine has
been started automatically for the fourth
time. When the èECO symbol is shown in
green in the multifunction display, automatic engine switch-off is again possible.
Automatic engine start The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you switch to drive program S+
R in transmission position Dor N, the brake
pedal is released and the HOLD function is not active
R you depress the accelerator pedal
R you engage reverse gear R
R you move the transmission out of position
P
R you unfasten your seat belt or open the
driver's door
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range 192
DrivingDriving and parking

R
the system detects moisture on the wind-
screen when the air-conditioning system is
switched on
R the battery's charge status is too low
Shifting the transmission to position Pdoes
not start the engine.
If you shift the transmission from Rto D, the
ECO start/stop function is available again
once the èECO symbol reappears in
green in the multifunction display.
Switching the ECO start/stop function
off/on X
To switch off: press ECO button :.
Indicator lamp ;and the èECO sym-
bol in the multifunction display go out.
X To switch on: press ECO button :.
Indicator lamp ;lights up.
If all conditions for automatic engine
switch-off (Y page 192) are fulfilled, the
è ECO symbol is shown in green in the
multifunction display.
If the conditions for automatic engine
switch-off (Y page 192) are not all fulfilled,
the è ECO symbol is shown in yellow in
the multifunction display. If this is the case,
the ECO start/stop function is not availa-
ble.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as the result of a malfunction. The engine will
then not be switched off automatically when
the vehicle stops. Selecting drive program
S+deactivates the
ECO start/stop function. If you press ECO
button :, the ECO start/stop function is
activated. Driving
193Driving an d parking Z

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 247) or DISTRONIC
PLUS (Y page 236).
X Try to start the engine again (Y page 189).The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 189). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 443).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again (Y page 189).
If the engine still does not start: X Consult a qualified specialist workshop. 194
DrivingDriving and parking

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. A
display message may
also appear in the mul-
tifunction display and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 417). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. DYNAMIC SELECT switch
This section describes the DYNAMIC SELECT
switch for all vehicles, except PLUG-IN
HYBRID vehicles. Information on the
DYNAMIC SELECT switch on PLUG ‑IN
HYBRID vehicles (Y page 295).
Use the DYNAMIC SELECT switch to change
the drive program. Depending on the drive
program selected, the following vehicle char- acteristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering R
the availability of the ECO start/stop func-
tion
R the climate control
- the climate control settings
- the rear window heating operation period
- the performance of the seat heating
If the ignition is switched off for less than four
hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than fourhours, drive program Cis activated when the
engine is next started. DYNAMIC SELECT switch
195Driving and parking Z

X
Push DYNAMIC SELECT switch :up or
down until the desired drive program is
selected.
The status icon of the selected drive pro-
gram is shown in the multifunction display.
In addition, the current drive program set-
tings are displayed briefly in the Audio 20 or COMAND Online display.
i In a few countries, the ECO start/stop
function is deactivated at the factory due to the quality of the available fuel. In this case,
the ECO start/stop function is not available in any drive program, regardless of the dis-
play in the Audio 20 or COMAND Online
display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus Particularly sporty driving
characteristics
S
Sport Sporty driving character-
istics
C
Comfort Comfortable and econom-
ical driving characteristics E
Economy Particularly economical
driving characteristics
Additional information for drive programs
(Y page 200).
You can also change gear yourself using the
steering wheel gearshift paddles. Further
information on the manual drive program
(Y page 201). Vehicles with the Off-Road Engineering
package:
information on the off-road pro-
grams (Y page 250). Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Observe the important safety notes for PLUG-
IN HYBRID vehicles (Y page 44). DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear 196
Automatic transmissionDriving and parking

i
Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to
its original position. The current transmission
position P,R, Nor Dappears in the transmis-
sion position display in the multifunction dis- play (Y page 198).
Engaging park position P !
If the engine speed is too high, do not shift
the automatic transmission directly from D
to R, from Rto Dor directly to P. Otherwise,
the automatic transmission could be dam-
aged. j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle
is stationary or when driving at a very low speed and the transmission is in position
D
or R
Under certain conditions, the automatic
transmission shifts automatically to transmis-
sion position Pif the HOLD function or
DISTRONIC PLUS is activated. Observe the
information on the HOLD function
(Y page 248) and on DISTRONIC PLUS
(Y page 240).
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X If the transmission is in position Dor N:
push the DIRECT SELECT lever up past the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up past the first point of
resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further infor-
mation on the ECO start/stop function
(Y page 192).
Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury. Automatic transmission
197Driving and parking
Z