MERCEDES-BENZ GLC SUV 2015 Owners Manual

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R:
push the DIRECT SELECT lever up or down
to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open the driver's
door or the front-passenger door or remove
the key from the ignition, the automatic trans-
mission shifts to Pautomatically.
With the Start/Stop button: if you then
open the driver's door or the front-passenger door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed. X
Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission position and drive pro-
gram display
The current transmission position and drive
program appear in the multifunction display. :
Status icon, drive program
; Transmission position
= Gear
The arrows in the transmission position dis-
play show how and into which transmission
positions you can shift using the DIRECT
SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should
pull away carefully to check whether the
desired transmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive program Eor S. 198
Automatic transmissionDriving and parking

Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped.
Only shift the transmission into
position Pwhen the vehicle is sta-
tionary (Y page 197). The parking
lock should not be used as a brake when parking. In order to secure
the vehicle, always apply the elec-
tric parking brake in addition to the
parking lock.
Park position Pis automatically
engaged if:
R you switch off the engine using
the key and remove the key
R you switch off the engine using
the key or using the Start/Stop
button and open the driver's
door or front-passenger door
R you open the driver's door when
the vehicle is stationary or driv-
ing at very low speed and the
transmission is in position Dor R
In the event of a malfunction of the
vehicle's electronics, the transmis- sion may lock in position P. Have
the vehicle electronics checked
immediately at a qualified special-
ist workshop. C Reverse gear
Only shift the transmission into
position
Rwhen the vehicle is sta-
tionary. A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Automatic transmission
199Driving and parking Z

Double-clutch function
When shifting down, the double-clutch func-
tion is active regardless of the currently selec-
ted drive program. The double-clutch function reduces load change reactions and is condu-cive to a sporty driving style. The sound gen-
erated by the double-clutch function depends
on the drive program selected.
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Rocking the vehicle free by shifting the trans-
mission repeatedly between transmission
positions Dand Rmay help to free the vehicle
if it has become stuck in mud or snow.
The vehicle's engine management restricts
repeated shifting between transmission posi- tions Dand Rup to a maximum speed of
9 km/h.
To shift back and forth between transmission
positions Dand R, move the DIRECT SELECT
lever up and down past the point of resist-
ance.
Towing a trailer Towing a trailer is not possible with all mod-
els. For further information, see
(Y page 303).
X Drive in the middle of the engine speed
range on uphill gradients.
X Manual shifting: depending on the uphill
or downhill gradient, shift into a gear
(Y page 201) in which the engine will run in
the middle of the engine speed range. This also applies if cruise control,
DISTRONIC PLUS or SPEEDTRONIC are
activated. Drive programs
Drive program I (Individual) In drive program
Ithe following properties of
the drive program can be selected:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering
R the availability of the ECO start/stop func-
tion
R the climate control
i To permanently select the gears in drive
program Iusing the steering wheel pad-
dles, select the M(manual) setting for the
drive.
Drive program S+ (Sport Plus) Drive program
S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driv-
ing characteristics.
R the vehicle pulling away in first gear.
R the automatic transmission shifting up
later.
R As a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AIR BODY CONTROL)
R the ECO start/stop function is not availa-
ble. 200
Automatic transmissionDriving and pa
rking

Drive program S (Sport)
Drive program
Sis characterised by the fol-
lowing:
R the vehicle exhibits sporty driving charac-
teristics.
R the vehicle pulling away in first gear.
R the automatic transmission shifting up
later.
R As a result of the later automatic transmis-
sion shift points, the fuel consumption pos- sibly being higher.
R the suspension exhibits stiff springing and
damping settings (vehicles with
AIR BODY CONTROL).
Drive program C (Comfort) Drive program
Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less likely to spin.
Drive program E (Economy) Drive program
Eis characterised by the fol-
lowing:
R the vehicle exhibits comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R optimal fuel consumption resulting from
the automatic transmission shifting up sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin.
R during deceleration, the engine is discon-
nected from the drive train. The vehicle
uses kinetic energy and consumes less fuel
(overrun mode).
R the performance of the air-conditioning and
heating systems is reduced. Manual gearshifting
General notes You can change gear yourself using the steer-
ing wheel gearshift paddles. The transmissionmust be in position D.
Depending on which gearshift paddle is
pulled, the automatic transmission immedi-
ately shifts into the next gear up or down, if
permitted.
If you activate manual gearshifting, the mul-
tifunction display will show the current gear
instead of transmission position D.
If manual gearshifting is deactivated, the
gears will be selected automatically.
Temporary setting X
To activate: shift the DIRECT SELECT lever
to position D.
X Pull steering wheel gearshift paddle :
or ;. Automatic transmission
201Driving and parking Z

Further information on activating manual
gearshifting on PLUG-IN HYBRID vehicles
(Y page 296).
Temporary setting will be active for a certain
amount of time. Under certain conditions the minimum amount of time is extended, e.g. in
the case of lateral acceleration, during an
overrun phase or when driving on steep ter-
rain.
X To deactivate: pull steering wheel gear-
shift paddle ;and hold it in place.
or
X Use the DIRECT SELECT lever to shift the
transmission position.
or
X Use the DYNAMIC SELECT switch to
change the drive program.
Shifting gears X
To shift up: pull steering wheel gearshift
paddle ;.
The automatic transmission shifts up to the next gear.
If the maximum engine speed on the cur-
rently engaged gear is reached and you
continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull steering wheel gear-
shift paddle :.
The automatic transmission shifts down to the next gear.
Automatic downshifting occurs when
coasting. If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine dam-
age by not shifting down.
Gearshift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display of the
instrument cluster.
Kickdown X
For maximum acceleration, depress the
accelerator pedal beyond the pressure
point.
The transmission shifts to a lower gear
depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears
using the steering wheel gearshift paddles.
If you apply full throttle, the automatic trans- mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving. 202
Automatic transmissionDriving and parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with PLUG-IN HYBRID operation (Y
page 301).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel Refuelling
203Driving and parking
Z

vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely. !
Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the fuel injection
system could otherwise be blocked by par- ticles from the fuel can.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 480). Refuelling
General notes Observe the important safety notes
(Y
page 203).
If you unlock/lock the vehicle from the out-
side, the fuel filler flap also unlocks/locks.
The position of the 8fuel filler cap is dis-
played in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. 204
RefuellingDriving and parking

Opening the fuel filler flap
:
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Instruction label on the fuel type to be
refuelled
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS‑ GO:
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out.
Vehicles with a diesel engine: the filler neck is designed for refuelling at diesel filling pumps. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the
vehicle. Refuelling
205Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion.
X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status 0. This is the same as
the key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 187).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 187).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 95). The key battery is discharged or nearly discharged.
X Unlock the vehicle using the emergency key element
(Y page 97). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. 206
RefuellingDriving and parking

AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
.
When the supply of AdBlue ®
is down to
approximately 3.0 litres, the Refill
Refill
AdBlue See Owner’s Manual
AdBlue See Owner’s Manual message is
shown in the multifunction display.
If you drive the vehicle faster than 15 km/h
after topping up, the Refill AdBlue See Refill AdBlue See
Owner’s Manual
Owner’s Manual message goes out after
approximately one minute.
When the AdBlue ®
supply drops to a mini-
mum, the Refill AdBlue No start
Refill AdBlue No start
in ... mi in ... mi message is shown in the multi-
function display.
When the Refill AdBlue No start
Refill AdBlue No start
in ... mi
in ... mi message is shown in the multi-
function display, you can still drive the vehicle
over the distance shown. If the AdBlue ®
is not
topped up, you will subsequently be unable
to start the engine . If theRefill AdBlue Refill AdBlue
Start not possible
Start not possible message appears in
the multifunction display and the engine does
not start, you must top up AdBlue ®
.
X Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i You can also have the AdBlue ®
tank refil-
led at a qualified specialist workshop.
Before driving your vehicle outside Europe,
have the AdBlue ®
supply checked at a quali-
fied specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service Centre. Important safety notes AdBlue
®
is a water-soluble fluid for the
exhaust gas aftertreatment of diesel engines.
It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts
of ammonia vapour may be released.
Ammonia vapours have a pungent odour and
are particularly irritating to the skin, to
mucous membranes and to the eyes. You may experience a burning sensation in your eyes,
nose and throat. You may also experience
coughing and watery eyes.
Do not inhale any ammonia vapours that may
be released. Only fill the AdBlue ®
tank in well-
ventilated areas.
Do not swallow AdBlue ®
or let it come into
contact with skin, eyes or clothing. Keep
AdBlue ®
away from children.
If you or others come into contact with
AdBlue ®
, observe the following:
R immediately rinse AdBlue ®
off your skin
with soap and water.
R if AdBlue ®
comes into contact with your
eyes, immediately rinse them thoroughly
with clean water. Seek medical attention
immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of water. Seek medical attention immedi-
ately.
R change immediately out of clothing that
has come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC
exhaust gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehi-
cle must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended Refuelling
207Driving and pa rking Z