engine MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

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Problem Possible causes/consequences and
0004 Solutions
0008
The red 0008
warning lamp
does not go out
approximately
4s econds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If SRS is malfunctioning, individual systems could be triggered
inadvertently or might not be triggered at all in the event of an
accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 0010
The red battery
indicator lamp is
lit while the
engine is
running. The battery is faulty.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0005
The yellow brake
pad wear
indicator lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the
vehicle is in
motion. The oil level has dropped to the minimum level.
X
Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: chec kthe oil level and add engine oil
(Y page 243). 214
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Page 217 of 334

Problem Possible causes/consequences and
0004 Solutions
001D
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts (Canada:
– 2.0 ltr ).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 243).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 001D
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the
vehicle is in
motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level.
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 001D
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up
repeatedly
during the
journey. There is a malfunction in the engine oil level display.
X
Have the vehicle checked immediately at a qualified specialist
workshop. 001A
The yellow
coolant level
warning lamp
lights up while
the engine is
running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 244).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
215On-board computer and displays Z

Page 218 of 334

Problem Possible causes/consequences and
0004 Solutions
0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
X
Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Consult a qualified specialist workshop. 0014
The red coolant
warning lamp is
lit while the
engine is
running. The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads,
the coolant warning lamp may come on when the ignition is
switched on or the engine is restarted. Such loads can be, for
example, driving in mountainous terrain or driving with a trailer.
X
Run the engine for approximately 1minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown. 0016
0006
The yellow
reserve fuel
warning lamp is
on. At the same
time
0 appears
in the fuel tank
conten tdisplay
while the engine
is running,
although there is
fuel in the fuel
tank The fuel filler cap is not closed.
X
Close the fuel filler cap.
You will hear a clic kwhen the fuel filler cap is closed fully.
X If the malfunction continues to be displayed, have it rectified
immediately at a qualified specialist workshop. 0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. You have used up all fuel in the tank.
The engine is running in emergency mode.
X
Refuel at the nearest gas station (Y page 142).
X Bleed the fuel system (Y page 137).
X Start the engine three to four times in succession after refueling.
Emergency running mode will be canceled. The vehicle does not
need to be checked. 216
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Page 219 of 334

Problem Possible causes/consequences and
0004 Solutions
0018
The yellow
engine
diagnostic
indicator lamp is
lit up or flashes
while the engine
is running. The injection control is malfunctioning.
The engine is running in emergency mode.
Engine power output may be reduced.
X
Have the vehicle checked at a qualified specialist workshop as
soon as possible.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 0018
The yellow
check engine
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or an emission
relevant malfunction has occurred. This malfunction or defect can
damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 mi (800 km). Then
a warning tone sequence sounds and the engine can only be
started another 16 times.
X
Observe the messages in the display.
X Have the exhaust gas aftertreatment checked immediately at a
qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe the legal requirements. 000D
If you turn the
key to
position 2in the
ignition lock, the
yellow preglow
indicator lamp
remains lit for
approximately
one minute. Or
the yellow
preglow
indicator lamp
lights up for
approximately
one minute while
the engine is
running. At extremely low temperatures, the engine may not start.
There is a malfunction in the preglow system.
X
Have any malfunction rectified at a qualified specialist
workshop. Indicator and warning lamps in the instrument cluster
217On-board computer and displays Z

Page 220 of 334

Problem Possible causes/consequences and
0004 Solutions
0013
The yellow air
filter indicator
lamp is lit while
the engine is
running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 000A
The yellow tire
pressure
monitor warning
lamp comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correctt he tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).000A
US vehicles
only:
The yellow tire
pressure
monitor warning
lamp flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X
Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 000E
The yellow water
separator
indicator lamp is
lit when the
ignition is
switched on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X
Drain the water separator (Y page 247).218
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Page 221 of 334

Problem Possible causes/consequences and
0004 Solutions
000F
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/
headlamp
cleaning system
is lit after the
engine is started
or while the
vehicle is in
motion. The water level is too low.
X
Add washer fluid (Y page 246). 0014
If you turn the
key in the
ignition lock to
position 2, the
red seat belt
warning lamp
lights up for
approximately
6s econds. The warning lamp is to remind you to fasten your seat belt.
X
Fasten seat belt (Y page 48). 0002
When the key is
turned to
position 2in the
ignition lock, the
yellow bulb
warning lamp
lights up. One of the exterior lighting bulbs is faulty, with the exception of
the perimeter lamps and the trailer lighting.
i
Depending on the equipment, the bulb failure indicator can fail
for all lamps with the exception of the turn signal lamps.
X Replace the faulty bulb as soon as possible (Y page 96).0004
The yellow "door
open" indicator
lamp is lit while
driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. 0004
The yellow "door
open" indicator
lamp is lit. The electrical step has retracted or extended only partially or not
at all.
X Make sure there is sufficien tfree space for the electrical step.
X Open or close the sliding door again.
X If the electrical step still does not extend or retract fully, push
the step in manually (Y page 72). Before stepping out, remind
the passengers that the step is missing. Indicator and warnin
glamps in the instrument cluster
219On-board computer and displays Z

Page 230 of 334

X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0005.
The cigarette lighte rwill pop out
automatically when the heatin gelemen tis
red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12
Vsocket
! Only use the 12 V socket (25 A) on the
center console for connecting the tire
inflatio ncompressor (Premium tire
sealant). You may otherwise damage the
electrical systems of the vehicle. Socket on the lower section of the center console
0005 12 V socket (25 A)
The 12 Vsockets for accessories are:
R at the bottom of the center console (12 V,
25 A)
R on the inside of the driver's seat frame
(12 V, 15 A) R
in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximu mpower
consumption of 180 W. You can connect
accessories with a maximum power
consumption of 300 W to the 12 V socket
(25 A) on the lower section of the center
console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related
damage through electromagnetic radiation.
By using an exterior antenna, a possible
health risk caused by electromagnetic fields, 228
Mobile phoneStowing and features

Page 236 of 334

Checks after loading
G
WARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding
door or rear door is open when the engine is
running, exhaust gases can ente rthe vehicle
interior, especially during the journey. There
is a risk of poisoning.
Always switch off the engine before opening
the sliding door or rear door. Never drive the
vehicle when the sliding door or rear door is
open.
X Securing loads: check that the load is
secure before every journey and at regular
intervals during a long journey, and correct
if necessary.
X Doors: close the sliding doors and rear
doors.
X Tire pressure: adjust the tire pressures
according to the vehicle load
(Y page 278).
X Driving style: adapt your driving style
according to the vehicle load. Load distribution
General notes
! Excessive loads on individualp oints of the
cargo floor or on the load surface impair
vehicle handling characteristics and could
cause damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
On Cargo Vans/Passenger Vans:
X Always transport loads in the cargo
compartment.
X Always place the load against the backrests
of the rear bench seat.
X Move large and heavy loads as far towards
the front of the vehicle as possible against the rear bench seat. Stow the load flush
with the rear bench seat.
X Always additionally secure the load with
suitable load-securing aids or tie downs.
Observe the following notes:
R Do not stack loads higher than the upper
edge of the backrests.
R Transport loads behind seats that are not
occupied.
R If the rear bench seat is not occupied, insert
the seat belts crosswise into the buckle of
the opposite seat belt. Securing loads
Important safety notes
G
WARNING
If you attach the tie-down incorrectly when
securing the load, the following may occur in
the event of abrupt changes in direction,
braking maneuvers or an accident:
R the cargo tie-down rings may become
detached or the tie-down may tear if the
permissible load is exceeded
R the load may not be restrained.
This may cause the load to slip, tip over or be
tossed about, striking vehicle occupants.
There is a risk of an accident and injury.
Always tension the tie-downs in the proper
manner and only between the described
cargo tie-down rings. Always use tie-downs
designed specifically for the loads. G
WARNING
You may not transport anyone in the cargo
compartment or on the load surface. Never
let more people ride in the vehicle than there
are seat belts available. Make sure everyone
riding in the vehicle is correctly restrained
with a separate seat belt. Never use a seat
belt for more than one person at a time. 234
Securing loadsTransporting loads

Page 241 of 334

Useful information
............................240
Engine compartment ........................240
Vehicle interior ................................. 248
Maintenance ...................................... 248
Battery ............................................... 250
Care .................................................... 255 239Maintenance and care

Page 242 of 334

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described
functions. This also applies to systems and
functions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Engine compartment
Hood
Opening the hood G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmen tcould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The fuel injection system operates with a high
voltage. If you touch the live components, you
could receive an electric shock. There is a risk
of injury.
Never touch components of the fuel injection
system when the ignition is switched on.
The live components of the fuel injection
system are, for example, the injectors.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. Hood release lever in the driver's footwell
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine. 240
Engine compartmentMaintenance and care

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