service Ram ProMaster 2018 Owner's Manual

WARNING!
• If you are required to drive with thetrunk/liftgate/rear doors open, make sure
that all windows are closed and the cli-
mate control BLOWER switch is set at
high speed. DO NOT use the recircula-
tion mode.
• If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force out-
side air into the vehicle. Set the blower
at high speed.
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have a competent mechanic inspect the com-
plete exhaust system and adjacent body ar-
eas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In addition, inspect the exhaust system each
time the vehicle is raised for lubrication or oil
change. Replace as required.
Safety Checks You Should Make
Inside The Vehicle
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immedi-
ately. Do not disassemble or modify the sys-
tem.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies
must be replaced after a collision if they have
been damaged (i.e., bent retractor, torn web-
bing, etc.). If there is any question regarding
seat belt or retractor condition, replace the
seat belt.
Air Bag Warning Light
The Air Bag warning lightwill turn on for
four to eight seconds as a bulb check when
the ignition switch is first turned to ON/RUN.
If the light is either not on during starting, stays on, or turns on while driving, have the
system inspected at your authorized dealer as
soon as possible. After the bulb check, this
light will illuminate with a single chime when
a fault with the Air Bag System has been
detected. It will stay on until the fault is
cleared. If the light comes on intermittently
or remains on while driving, have your autho-
rized dealer service the vehicle immediately.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Defroster
Check operation by selecting the defrost
mode and place the blower control on high
speed. You should be able to feel the air
directed against the windshield. See your
authorized dealer for service if your defroster
is inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit your
vehicle. Only use a floor mat that does not
interfere with the operation of the accelera-
tor, brake or clutch pedals. Only use a floor
mat that is securely attached using the floor
SAFETY
70

CAUTION!
If the “Generic Warning Light” remains on
and a “Service Fuel Filter” message dis-
plays, DO NOT START engine before you
drain the water from the fuel filter housing
to avoid engine damage. Please see your
authorized dealer for draining the fuel
filter/water separator and fuel filter re-
placement.
Normal Starting Procedure
The gear selector must be in the NEUTRAL
(N) position, and the brake pedal must be
pressed, to allow engine cranking. Place the
gear selector in NEUTRAL (N) and apply the
brake pedal BEFORE turning the key to the
START/AVV position; otherwise, the engine
will not crank and the key must be cycled
OFF, then back on, before cranking is al-
lowed.
Observe the instrument panel cluster lights
when starting the engine.NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or press-
ing the accelerator pedal.
1. Press and hold the brake pedal.
2. Place the gear selector into the NEUTRAL
(N) position while keeping the brake pedal
depressed.
3. Turn the ignition switch to the ON/RUN/ MAR position and watch the instrument
panel cluster lights.CAUTION!
If the “Generic Warning Light” remains on
and a “Service Fuel Filter” message dis-
plays, DO NOT START engine before you
drain the water from the fuel filter housing
to avoid engine damage. Please see your
authorized dealer for draining the fuel
filter/water separator and fuel filter re-
placement.
4. After the Glow Plug light turns off, turn the ignition switch to the AVV (START)
position to start the engine. Do not press
the accelerator during starting. 5. If you wish to stop the cranking of the
engine prior to the engine starting, release
the ignition key so that it turns back to the
ON/RUN position.
6. Check that the oil pressure warning light has turned off.
7. Release the parking brake.
To start the engine if the transmission is
faulty, the “Delayed startup” procedure may
be required.
NOTE:
Not all Transmission Failures requires the
“Delayed startup” Procedure, it depends on
the type of failure.(refer to "Instrument Clus-
ter Messages" under "Automated Manual
Transmission" in this section for further infor-
mation):
• Begin with the key in the OFF position.
• Press and hold the brake pedal.
• Turn the key to the START/AVV position and hold it there for at least seven seconds with
the brake depressed. The engine will start,
and the transmission will operate in recov-
ery mode (maximum gear permitted = 3rd,
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when the ignition switch is OFF however, it
can only be released when the ignition switch
is in the ON/RUN position.
NOTE:
The EPB fault lamp will illuminate if the EPB
switch is held for longer than 20 seconds if
vehicle speed is less than 1.25 mph (2 kph),
or 60 seconds if vehicle speed is greater than
1.25 mph (2 kph), in either the released or
applied position. The light will extinguish
upon releasing the switch.
The park brake will automatically engage
whenever the ignition switch is turned OFF
and the vehicle speed is below 1.25 mph
(2 km/h) via the Auto Park Brake feature.
The electric park brake will automatically
release if the engine is on and all following
conditions are met:
1. Driver's weight is detected on the driver'sseat.
2. Driver's seat is locked in forward direction (if equipped with swivel seat).
3. Transmission is in forward or reverse gears. 4. The accelerator pedal is pressed.
Or
1. Driver’s weight is detected on the driver’s
seat.
2. Driver’s seat is locked in forward direction (if equipped with swivel seat).
3. Transmission is moved from NEUTRAL to DRIVE or REVERSE gears.
4. Brake pedal is pressed.
5. Vehicle is on a slope less than 5 percent.
To release the park brake manually, the igni-
tion switch must be in the ON/RUN position.
Put your foot on the brake pedal, then push
the parking brake switch down momentarily.
Once the park brake is fully disengaged, the
BRAKE warning lamp in the instrument clus-
ter and the LED indicator on the switch will
extinguish.
If during drive away the driver pulls the EPB
switch (apply position) the drive away is
halted and EPB will be reapplied.WARNING!
To prevent SERIOUS INJURY or DEATH:
• NEVER install a driver seat cover or any other accessory on your driver seat.
• NEVER make any modifications to the
driver seat components, assembly, or
factory installed seat cover.
• NEVER place objects under the driver
seat.
If your driver seat needs service for any
reason, take your vehicle to your autho-
rized dealer immediately.
NOTE:
• When parking on a hill, it is important to turn the front wheels toward the curb on a
downhill grade and away from the curb on
an uphill grade. The parking brake should
always be applied whenever the driver is not
in the vehicle.
• The Electronic Park Brake system commu- nicates with the Driver Presence Detection
sensor installed in the driver seat. The use
of seat covers or seat accessories could
79

prevent the Electronic Park Brake system
from working properly and result in unin-
tended vehicle movement.
WARNING!
• When leaving the vehicle, always removethe key fob from the ignition and lock
your vehicle.
• Never leave children alone in a vehicle,
or with access to an unlocked vehicle.
Allowing children to be in a vehicle un-
attended is dangerous for a number of
reasons. A child or others could be seri-
ously or fatally injured. Children should
be warned not to touch the parking
brake, brake pedal or the gear selector.
• Do not leave the key fob in or near the
vehicle, or in a location accessible to
children, and do not leave a vehicle
equipped with Keyless Enter-N-Go in
the ACC or ON/RUN mode. A child could
operate power windows, other controls,
or move the vehicle.
• Be sure the parking brake is fully disen-
gaged before driving; failure to do so can
lead to brake failure and a collision.
WARNING!
• Always fully apply the parking brakewhen leaving your vehicle, or it may roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains
on with the parking brake released, a brake
system malfunction is indicated. Have the
brake system serviced by an authorized
dealer immediately.
If exceptional circumstances should make it
necessary to engage the park brake while the
vehicle is in motion, a buzzer repeats until
the park brake switch is released or vehicle
speed is below 1.25 mph (2 km/h).
To disengage the park brake while the vehicle
is in motion, release the switch. If the vehicle
is brought to a complete stop using the park
brake, when the vehicle reaches approxi-
mately 1.25 mph (2 km/h) the parking brake
will remain engaged.
WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking
brake to slow the vehicle may cause seri-
ous damage to the brake system. Be sure
the parking brake is fully disengaged be-
fore driving; failure to do so can lead to
brake failure and a collision.
In the unlikely event of a malfunction of the
Electric Park Brake system, a yellow triangle
EPB fault lamp will illuminate. In this status
some EPB functionality may be deactivated,
in this event, urgent service of the electric
park brake system is required. Do not rely on
the parking brake to hold the vehicle station-
ary, wheel chocks or other mechanical secur-
ing of the vehicle is required to prevent roll-
ing.
Loss Of Electric Power
If electric power is not available and the EPB
must be released for towing the vehicle, the
EPB can be mechanically released by use of
STARTING AND OPERATING
80

an Allen wrench. EPB mechanical release
should only be performed by qualified service
personnel and only when the vehicle is se-
cured from rolling.
AUTOMATED MANUAL TRANSMISSION
— DIESEL ONLY
WARNING!
You or others could be injured if you leave
the vehicle unattended without fully ap-
plying the parking brake. The parking
brake should always be applied when the
driver is not in the vehicle.
The automated manual transmission is a con-
ventional six-speed manual transmission
with an electronically-controlled hydraulic
system that controls the clutch and gear
shifting. In forward gears, this transmission
offers two modes of operation:
• MANUAL (M) Mode — where the driver con-
trols the transmission shifting. •
Automatic Mode (the DRIVE [D] position) —
where the electronic system controls the
gear shifts.
NOTE:
In either mode, there is no clutch pedal; the
electronic system always controls the clutch
operation.
Gear Selector/Transmission Gear Position
The transmission gear selector has REVERSE
(R), NEUTRAL (N), DRIVE (D) and MANUAL
(M) positions.
In the MANUAL (M) position, the lever can be
toggled rearward or forward (+/-) to upshift or
downshift the transmission to the next gear.
With the key ON and the engine OFF the gear
selector can be moved freely from NEUTRAL
(N) to DRIVE (D) or REVERSE (R), however
the transmission will not actually shift unless
the brake pedal is pressed. Therefore, the
gear selector and the instrument cluster dis-
play may not correspond to the actual trans-
mission gear range. With the engine running
transmission shifts are allowed even if the
brake pedal is not pressed. NOTE:
• The Automated Manual Transmission must
be in NEUTRAL (N) to start the vehicle.
• The actual transmission gear range (R, N, D, 1, 2, 3, 4, 5, or 6) is displayed in the
instrument cluster display whenever the
engine is running.
• When the key is turned OFF the transmis- sion remains in its previous gear position,
regardless of the gear selector position.
• When the key is turned ON (engine off), the instrument cluster display may indicate the
gear selector position rather than the actual
transmission gear position.
To shift the transmission to a particular gear
range (with key ON/engine off), press and
hold the brake pedal, move the gear selector
to NEUTRAL (N), then move the gear selector
to the desired position.
To drive, press the brake pedal and start the
engine, then move the gear selector from
NEUTRAL (N) to the DRIVE (D) position for
automatic mode, the MANUAL (M) position
for manual mode or the REVERSE (R) posi-
tion.
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Instrument Cluster Messages
Messages will be displayed in the instrument
cluster to alert the driver when certain un-
usual conditions occur. These messages are
described below.
MESSAGEDESCRIPTION
Service Transmission When the ignition key is turned to ON/RUN/MAR, the Transmission Fault Indicator light turns on and
should go off after a few seconds.
The Transmission Fault Indicator illuminates either steady or blinking (together with this message and a buzzer) to indicate a transmission fault.
Contact your authorized dealer if the message continues to appear.
Reduce Gear Changes This message indicates that the driver is operating the transmission incorrectly.
Incorrect use (by the driver) could automatically activate a procedure for protecting the system. Contact you authorized dealer if the message continues to appear.
Manual Unavailable MANUAL (M) mode is not available, due to a fault or other condition. Use the DRIVE (D) position to op-
erate the vehicle.
Contact your authorized dealer if the message continues to appear.
Automatic Unavailable Automatic (DRIVE) mode is not available due to a fault or other condition. Use MANUAL (M) mode to
operate the vehicle.
Contact your authorized dealer if the message continues to appear.
Transmission Temperature High This message appears, together with a buzzer, when the clutch overheats.
In this situation, limit stop and go driving and gear shifts or if necessary stop the vehicle and turn the engine off to allow the clutch to cool.
If the message continues to appear, contact your authorized dealer.
To avoid clutch malfunction, do not use the accelerator to keep the vehicle at a standstill (for example
holding on a hill); the clutch could be damaged by overheating. Use the brake pedal instead and operate the accelerator only when you are ready to drive away.
STARTING AND OPERATING
86

FUSES
WARNING!
• When replacing a blown fuse, always usean appropriate replacement fuse with
the same amp rating as the original fuse.
Never replace a fuse with another fuse of
higher amp rating. Never replace a
blown fuse with metal wires or any other
material. Do not place a fuse inside a
circuit breaker cavity or vice versa. Fail-
ure to use proper fuses may result in
serious personal injury, fire and/or prop-
erty damage.
• Before replacing a fuse, make sure that
the ignition is off and that all the other
services are switched off and/or disen-
gaged.
WARNING!
• If the replaced fuse blows again, contactan authorized dealer.
• If a general protection fuse for safety
systems (air bag system, braking sys-
tem), power unit systems (engine sys-
tem, transmission system) or steering
system blows, contact an authorized
dealer.
IN CASE OF EMERGENCY
102

JACKING AND TIRE CHANGING
WARNING!
• Do not attempt to change a tire on theside of the vehicle close to moving traf-
fic. Pull far enough off the road to avoid
the danger of being hit when operating
the jack or changing the wheel.
• Being under a jacked-up vehicle is dan-
gerous. The vehicle could slip off the
jack and fall on you. You could be
crushed. Never put any part of your body
under a vehicle that is on a jack. If you
need to get under a raised vehicle, take
it to a service center where it can be
raised on a lift.
• Never start or run the engine while the
vehicle is on a jack.
• The jack is designed to be used as a tool
for changing tires only. The jack should
not be used to lift the vehicle for service
purposes. The vehicle should be jacked
on a firm level surface only. Avoid ice or
slippery areas.
Jack Location
The jack and jack tools are stored under the
front passenger seat.
To release the jack kit for it’s storage location,
you must push down and turn the lock knob
1/4 turn counter clockwise to the unlock
position.
CAUTION!
Do not force lock knob over limit. Damage
to lock knob may occur.
Jack Kit Location
Lock Knob
1 — Unlock Position
2 — Lock Position
IN CASE OF EMERGENCY
108

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warn-
ings to help prevent personal injury or
damage to your vehicle:
• Always park on a firm, level surface asfar from the edge of the roadway as
possible before raising the vehicle.
WARNING!
• Turn on the Hazard Warning flashers.
• Block the wheel diagonally opposite thewheel to be raised.
• Set the parking brake firmly and set an
automatic transmission in PARK; a
manual transmission in REVERSE.
• Never start or run the engine with the
vehicle on a jack.
• Do not let anyone sit in the vehicle when
it is on a jack.
• Do not get under the vehicle when it is
on a jack. If you need to get under a
raised vehicle, take it to a service center
where it can be raised on a lift.
• Only use the jack in the positions indi-
cated and for lifting this vehicle during a
tire change.
• If working on or near a roadway, be
extremely careful of motor traffic.
• To assure that spare tires, flat or in-
flated, are securely stowed, spares must
be stowed with the valve stem facing the
ground.
CAUTION!
Do not attempt to raise the vehicle by
jacking on locations other than those indi-
cated in the Jacking Instructions for this
vehicle.
Wheel Blocked
Jack Warning Label
IN CASE OF EMERGENCY
112

WARNING!
Being under a jacked-up vehicle is danger-
ous. The vehicle could slip off the jack and
fall on you. You could be crushed. Never
get any part of your body under a vehicle
that is on a jack. If you need to get under a
raised vehicle, take it to a service center
where it can be raised on a lift.3. Place the wrench handle and lug bolt
adapter on the jack screw and turn to the
right until the jack head is properly en-
gaged in the described location. Do not
raise the vehicle until you are sure the jack
is securely engaged.
4. Raise the vehicle by turning the jack screw to the right, using the wrench
handle and lug bolt adapter. Raise the
vehicle only until the tire just clears the
surface and enough clearance is obtained
to install the spare tire. Minimum tire lift
provides maximum stability.
WARNING!
Raising the vehicle higher than necessary
can make the vehicle less stable. It could
slip off the jack and hurt someone near it.
Raise the vehicle only enough to remove
the tire.
5. Remove the wheel lug bolts. For vehicles with wheel covers, remove the cover from
the wheel by hand. Do not pry the wheel
cover off. Then pull the wheel off the hub. 6. Install the spare tire. Lightly tighten the
wheel lug bolts.
WARNING!
To avoid the risk of forcing the vehicle off
the jack, do not tighten the wheel nuts
fully until the vehicle has been lowered.
Failure to follow this warning may result in
serious injury.
Front Jacking Location
Mounting Spare Tire
IN CASE OF EMERGENCY
114