ESP AUDI Q2 2021 Owner´s Manual

Speech dialogue system

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The ignition and the MMI system must be switch­
ed on.
You must not be speaking on the phone.
The parking aid and the Audi speech dialogue sys­
tem must not be active.
A mobile phone must be connected to the MMI
system via the Handsfree profile
Opage
173.
The mobile phone connected must feature a
speech dialogue function that can be controlled
externally.

•
To switch
on:
Press and hold the
S
button on
the multi-function steering wheel* and give a
spoken command after the external speech dia­
logue system has been activated.

•
To continue/restart a dialogue: After
a
dia­
logue has been ended, the system remains ac­
tive for
a
short period during which you can
start a new external dialogue at any time. If
necessary, press
the S
button and say a new

command.
Or: SeLect and confirm Continue on
the MMI control console.

•
To switch off: Press and hold the
\2*\
button for
several seconds. Or: Select and confirm Cancel
on the MMI control console.
© Note
- No navigation cues* or traffic announce­
ments* are played when a dialogue is active.

-Thisfunction
depends on the mobile phone
you are using. For further information re­
garding your mobile phone, contact your
mobile network service provider or refer to
the operating instructions
for
your mobile

phone.

- AUDI AG only enables you to access your
mobile phone's speech dialogue system and
accepts no responsibility for the content
and commands of the external speech dia­
logue system.
171

Telephone
Inbox

ALI
the e-mails you have received are displayed.
Sent
All the e-mails you have sent are displayed.
Outbox
All the e-mails to be sent are displayed.
Drafts

All
the e-mails which have been stored but not
yet sent are displayed.

CAUTIOl

Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
(J) Note
- For more information on which mobile
phones are supported, please go online

(e.g.
www.audi.com/bluetooth) or contact
an Audi dealer.
- Please connect your mobile phone to the ve­
hicle's Wi-Fi hotspot* so that the e-mail app
on your mobile phone retains access to the
Internet. This helps to ensure that e-mails
can be sent and received. If
you
cannot re­
ceive e-mails despite being successfully
con­

nected,
please contact your e-mail service
provider or your mobile network provider.
Message options
Applies to: mobile phones with Bluetooth Message Access
Profile

•
Select:
|MENU|
button
>
Telephone
>
left
con­

trol button >
E-mail
(MyPhone)/E-mail (addi­
tional phone)*
> Inbox/Sent/Outbox >
right
control button.
The following options may be available depend­
ing on which menu you have selected:
Storing an e-mail as a template
There are already ten e-mail templates stored on
the MMI. You can store up to ten additional
tem­

plates.
- Create an e-mail.
- SeLect and confirm Store as template.
Continue with last edited e-mail
You can continue with the e-mail you last edited.
Reply*
You can reply to an e-mail you have selected in
the Inbox.
Reply
to
all*
You can reply to all the recipients of an e-mail
you have selected in the Inbox.
Forward
You can forward an e-mail you have selected to
another recipient.
Delete this message*
You can delete an e-mail you have selected.

Read15

You can have the MMI read an opened e-mail to

you.

E-mail
settings*
Activate
E-mail
notifications to have a notifica­
tion displayed when a new e-mail is received. An
envelope symbol
E
is displayed in the status line
of the infotainment display if there are any new
e-mails.
Connection manager
Refer to
opage
257.
Wi-Fi settings
Refer to
^>page
201.

Telephone settings
Refer to
opage
187.

(T) Note

Messages deleted using the MMI are also au­
tomatically deleted on the mobile phone
con­

nected.

l)
Not available in all languages.
184

Telephone
the settings of your mobile phone apply. You can
use Check status to check whether this function
is activated or deactivated.
Telephone mode*
On vehicles with a car telephone kit, you can
choose between three different telephone modes
to optimise the mobile network response:
- Automatic: The car telephone automatically
switches between the GSM (2G), UMTS (3G)
and LTE networks. This depends on the mobile
network's availability and reception, and on the
position of the vehicle. In this mode, there
might be restrictions when using Google Earth
or Wi-Fi.
- Telephony optimised: The car telephone kit
registers with the GSM network (2G). In this

mode,
the reception is prioritised for making
and receiving calls. There may be restrictions
when using Google Earth or Wi-Fi.
- Data service optimised: The car telephone
reg­

isters with the GSM (2G), UMTS (3G) or LTE net­
work. This depends on the mobile network, its

reception,
and the position of the vehicle. In
this mode, the reception is prioritised for the
use of data services. There may be restrictions
when making and receiving calls.
Ring tone and volume
settings1'

You can use the Mute telephone function to
switch ring tone playback via the MMI loudspeak­
ers on/off. Ring tones are played when you select
the function Ring tone. Select an entry from the
list and confirm it. For the settings Ring tone
volume/Message volume, see
^>page
261. You
can adjust the Microphone input level during an
active phone call using the rotary pushbutton.
Network settings*
Refer to
^>page
259.
Serial number
(IMEI)*

The serial number of the telephone module in­
stalled in the MMI system is displayed.
Switch on telephone/Switch off telephone
Applies to: vehicles with car telephone kit
The car telephone will be turned "on" automati­
cally when the ignition is switched on, as long as
it was nor switched off separately the last time it
was used.
- You can bond several mobile phones to the
MMI system; however only two connections
are active at a time.
-All bonded Bluetooth devices can be deleted
by resetting the Bluetooth function to the
factory settings
^page
256.
- If you select the telephone mode Automatic
or Telephony optimised, there may be net­
work restrictions if you try to use Audi
con­

nect infotainment services* and make tele­
phone calls at the same time.
Further options

•
Select:
[MENU|
button > Telephone > right
con­

trol button.
Connection manager
Refer to
^>page
257.
Bluetooth settings*
Refer to
opage
258.
Online settings*
Refer to
^page
258.
Wi-Fi settings*
Refer to
^>page
201, Wi-Fi hotspot.
Data connection settings*
Refer to
^>page
203, Configuring the data con­
nection.

11
Depends on the connected mobile phone
188

Audi connect (infotainment)

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Audi connect
(infotainment)
Introduction
Applies to: vehicles with Audi connect (infotainment)
Audi connect infotainment services allow online
information to be transmitted directly and inte­
grated into the vehicle.
Depending on the equipment in your vehicle,
Audi connect infotainment services are available
using the options given below.
Only use Audi connect infotainment services
when the traffic conditions allow you to do so
safely - risk of accident! Please always ob­
serve
<^>page
152, Notes on traffic safety.
Refer to
^>page
204, General notes on Audi
connect (infotainment) before using.
Option 1: Using the
embedded SIM card
Applies to: vehicles with an embedded SIM card
The data connection for the Audi connect info­
tainment services is established via an embedded
SIM card
(eSIM
card) fitted in the vehicLe. You
can use Audi connect infotainment services right
away.
© CAUTION
- The data connection costs for Audi connect
infotainment services are included in the
price of Audi connect (infotainment). This
does not include services which use the Wi-
Fi hotspot, such as online media

<=>page
239. These services require
addi­

tional paid data plans
^>page
197. For
more information on prices and purchasing,
please visit my.audi.com.
- Depending on the configuration of the Wi-Fi
device you are using (refer to the operating
manual of your Wi-Fi device for more de­

tails),
the SIM card of the device may be
used in certain cases to provide the data
connection for Internet-supported apps and
services which use the MMI Wi-Fi hotspot.
Depending on your network provider, you
may be charged for this service, especially if
you are using the system abroad. We there­
fore strongly recommend that you use an
unlimited data
plan.
For more information,
contact your service provider. Some exam­
ple cases are described below:
- Data plan expired/used up
- Data plan not valid abroad
- SIM card in the card reader* is not
a
data
SIM card
- SIM card in the card reader* is defective/
not valid
- Network is switched automatically due to
a low signal strength/data rate of the Wi-
Fi hotspot, the eSIM* or the SIM card in
the card reader*
- Connection to Wi-Fi hotspot interrupted
- To make phone calls, you can connect
a
mo­
bile phone via the Bluetooth remote SIM Ac­
cess Profile*
^>page
193 or the Bluetooth

handsfree
profile
^>page
173.
- A data connection for Audi connect infotain­
ment services is pre-configured at the facto­
ry. However, if configuration is necessary,
you can change the data connection settings
at any time
^>page
203.
Option 2: Using your
own SIM card
Introduction
Applies to: vehicles with Audi connect (infotainment)
Your own SIM card will be used for all data
con­

nections.
You have the following options for using your
own SIM
card:

- Using the SIM card reader*
^>page
192
191

Audi connect (infotainment)
- Connecting an
rSAP-enabled15
mobile phone to
the MMI via Bluetooth
^>page
193
- Using a mobiLe device (e.g. a smartphone) as a
personal Wi-Fi
hotspot2^
for the MMI

cépage
195
©
©
1
CAUTION
- The connection via the eSIM card

^page
191 is disconnected when you use
your own SIM
card.
All data connections for
all Audi connect infotainment services will
use your SIM
card.
Depending on your net­
work provider, you may be charged
for
this
service, especially if
you
are using the sys­
tem abroad. We therefore strongly recom­
mend
that
you use an unlimited data
plan.

For more information, contact your service
provider.
- Depending on the configuration of the Wi-Fi
device you are using (refer to the operating
manual of your Wi-Fi device for more de­

tails),
the SIM card of the device may be
used in certain cases to provide the data
connection for Internet-supported apps and
services which use the MMI Wi-Fi hotspot.
Depending on your network provider, you
may be charged for this service, especially if
you are using the system abroad. We there­
fore strongly recommend
that
you use an
unlimited data
plan.
For more information,
contact your service provider. Some exam­
ple cases are described below:
- Data plan expired/used up
- Data plan not valid abroad
- SIM card in the card reader* is not
a
data
SIM card
- SIM card in the card reader* is defective/
not valid
- Network is switched automatically due to
a low signal strength/data rate of the Wi-
Fi hotspot, the eSIM* or the SIM card in
the card reader*
- Connection to Wi-Fi hotspot interrupted

y
Note
A data connection for Audi connect infotain­
ment services is pre-configured at the factory.
However, if configuration is necessary, you
can change the data connection settings at
any time
^>page
203.
Option 2.1: Using the SIM card reader

Applies
to: vehicles with Audi connect (infotainment)

a

Fig.
168 Mini SIM card (actual size)
Important
The vehicLe must be stationary, and the ignition
must be switched on.
A data-enabled mini SIM card must be inserted in
the
MMI's
SIM card reader.
A data connection for Audi connect infotainment
services must be configured.
Inserting a mini SIM card

•
Press the |MENU| button
>
Audi connect.

•
Select and confirm Activate data connection. •

1'
Not available in all markets. Applies to mobile phones

with
Bluetooth remote SIM Access Profile on vehicles with

Audi
connect (infotainment) and Audi phone box*.

2)
Not available for all countries and models
192

Audi connect (infotainment)

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•
The missing corner of the mini SIM card should
be at the front left. Slide the mini SIM card into
the slot in the SIM card reader
^>Fig.
168 until
you feel it engage.

•
Select and confirm Enter PIN. Enter the PIN for
your mini SIM card in the MMI.

•
Select and confirm OK.

•
To allow the MMI to connect automatically in
the future, select and confirm Yes.
After connecting successfully
After connecting successfully, the signal strength
and type of connection will appear in the status
line of the infotainment display ©/©

^>page
161.

•
Select the desired type of connection for tele­
phone calls: Telephone installed in vehicle
(SIM card) or Personal mobile phone (Blue­
tooth)
•=>
page 173.

*-
Confirm the system query of whether an Inter­
net connection should be established with Yes,
always connect if necessary.
You can now use Audi connect infotainment serv­

ices.

Removing a mini SIM card
• Briefly press the mini SIM
card.
The mini SIM
card will then be ejected from the slot and can
be removed.
CAUTION
- The connection via the eSIM card

^>page
191 is disconnected when you use
your own mini SIM
card.
All data connec­
tions for all Audi connect infotainment serv­
ices will use your SIM
card.
Depending on
your network provider, you may be charged

for
this service, especially if you are using
the system abroad. We therefore strongly
recommend
that
you use an unlimited data

plan.
For more information, contact your
service provider.
-To avoid damaging the SIM card reader, on­
ly use mini SIM cards (25 mm x 15 mm)

^>Fig.
168. Please contact your service pro­
vider for more information on mini SIM

cards.

- Should you have inserted a different SIM
card size in the SIM card reader, do not un­
der any circumstances attempt to remove it
yourself as this may damage the SIM card
reader. Please contact a qualified workshop.
- If you use SIM card adapters, the vibrations
caused
by
the movement of the vehicle may
cause the SIM card to become detached
from the adapter - risk of damage to the
SIM card reader.
- You can connect a mobile phone via Blue­
tooth (Handsfree) to make phone calls

^>page
173.
- You can determine when the MMI system
establishes an Internet connection

o
page 203.
- The mini SIM card must not be removed
from the SIM card reader while Audi
con­

nect infotainment services are being used.
- In order to use your own mini SIM card for
Audi connect infotainment services, you will
need a mini SIM card with a data option; to
use LTE*, the SIM card will also need to
have an LTE data option.
Option 2.2: Connecting an rSAP enabled
mobile phone via Bluetooth
Applies to: vehicles with Audi connect (infotainment) and
Audi phone box

Fig.
169 Is your mobile phone rSAP enabled? This QR code
takes you directly to the mobile device database (data
con­

nection costs vary according to your mobile phone
con­

tract).
•
193

Audi connect (infotainment)

Important1'

Your mobile phone must support the Bluetooth
remote SIM Access Profile (Bluetooth rSAP).
For information regarding which Bluetooth
con­

nections and functions your mobile phone sup­

ports,
contact your mobile network service pro­
vider or consult the mobile device database at
www.audi.com/bluetooth
oF/g.
169.

The vehicle must be stationary, and the ignition
must be switched on.
The Bluetooth function and the discoverability
option of the MMI system
•=>page
202 and the
mobile phone must be activated.
The mobile phone you would like to connect must
not be connected activeLy to any other Bluetooth
device. The MMI must not be connected to a mo­
bile phone.
Access to your SIM card (SIM
Access)
must be ac­
tivated on your mobile phone.
Connecting a mobile phone

•
Select:
|MENU|
button
>
Audi connect.

•
SeLect and confirm Activate data connection.

•
Select and confirm Connect mobile phone >
Continue.

•
Select and confirm the desired mobile phone
from the list of Bluetooth devices shown. Or:
Search for the MMI system via the Bluetooth
device search function on your mobile phone.

•
Enter the PIN to establish a connection on your
mobile phone. If the PIN is already being dis­
played on your mobile phone, confirm it on the
phone and the MMI. You have about 30 sec­
onds to enter the PIN.
Please note any additional system queries on
your mobile phone, e.g. whether the phone
should connect automatically in the future. On
some mobiLe phones, you may aLso need to
download the directory separately.

•
You can now enter the PIN code for your SIM
card on the MMI.
Not available in all markets. Applies to mobile phones
with Bluetooth remote SIM Access Profile on vehicles with
Audi connect (infotainment) and Audi phone box*.

•
To allow the MMI to connect automatically in
the future, select and confirm Yes.
After connecting successfully
After the connection has been established suc­
cessfully, you will be shown a short message
con­

taining information on the profiles used to estab­
lish the connection. You can make changes to the
profiles via
|MENU|
>
Settings > left control but­
ton > MMI settings > Connection manager

ï>page
258. This can also be done at
a
later

time.

The signal strength symbol ©, connection type

symbol®
and Bluetooth
symbol
© will appear
in the status line of the infotainment dispLay
when the mobiLe phone has been connected suc­
cessfully
^>page
161.

•
Confirm the system query of whether an Inter­
net connection should be established with Yes,
always connect if necessary.
You can now use Audi connect infotainment serv­

ices.

(7) CAUTION
- The connection via the eSIM card

^>page
191 is disconnected when you use
your own SIM
card.
All data connections for
all Audi connect infotainment services will
use your SIM
card.
Depending on your net­
work provider, you may be charged for this
service, especially if
you
are using the sys­
tem abroad. We therefore strongly recom­
mend
that
you use an unlimited data
plan.

For more information, contact your service
provider.
- In order to use Audi connect infotainment
services via the remote SIM Access Profile,
you will need a SIM card with a data option;
to use LTE*, the SIM card will also need to
have an LTE data option. •
194

Audi connect (infotainment)

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- It is only possible to connect a mobile
phone via the remote SIM Access Profile on
vehicles with the Audi phone box.
- Bluetooth devices only have to be bonded

once.
Depending on the mobile phone you
are using, any devices that have already
been bonded to the MMI system are connec­
ted automatically when they are within
range and the ignition is on. You can bond
several mobile phones to the MMI system;
however only one connection is active at a

time.

- You receive the SIM PIN and the PUK from
your mobile network service provider to­
gether with the SIM
card.
If
you
enter the
SIM PIN code incorrectly three
times1)
in a
row, the SIM card will be be blocked. A PUK
(personal unblocking key) must be entered
in order to reactivate the SIM
card.

-The Bluetooth connection between the sys­
tem and the mobile phone is automatically
terminated when you leave the car.
- For further information regarding your mo­
bile phone, contact your mobile network
service provider or refer to the operating in­
structions for your mobile phone. For infor­
mation on using a phone in your car, please
go online (e.g. www.audi.com/bluetooth)
or ask an Audi dealer.
Option 2.3: Using a personal Wi-Fi hotspot
Applies to: vehicles with Audi connect (infotainment) and per­
sonal Wi-Fi hotspot
Important
The vehicle must be stationary, and the ignition
must be switched on.
Your mobile device and mobile network provider
must support the mobile Wi-Fi hotspot function.
The personal Wi-Fi hotspot on your mobiLe device
must be activated.
Other devices must be permitted to access the
mobiLe hotspot.
Connecting the MMI to a personal hotspot

•
Select:
|MENU|
button
>
Telephone
>
right
con­

trol button
>
Wi-Fi settings
>
Wi-Fi
>
on.

•
Then select and confirm Network search. The
devices found will be shown on the infotain­
ment display.
• Select and confirm your personal Wi-Fi hotspot
from the List.

•
You may need to enter the password specified
by your mobile device.
• Select and confirm OK.
A
WARNINf

Mobile devices, tablet and Laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicLe is stationary.
Like any loose object, they can be catapulted
through the vehicle in an accident and cause
serious injuries. Always make sure that such
devices are securely stowed while you are

driving.

(T)
CAUTION
I

The connection via the eSIM card
^>page
191
is disconnected when you use your own SIM

card.
All data connections for all Audi connect
infotainment services will use your SIM
card.

Depending on your network provider, you may
be charged for this service, especially if you
are using the system abroad. We therefore
strongly recommend
that
you use an unlimi­
ted data
plan.
For more information, contact
your service provider.
- The Connection to personal hotspot option

cépage
202 will be switched on
([vf)
auto­
matically during the network search.
- Please contact your mobile network service
provider to find out which functions your
mobiLe device supports.

x)
The number of possible attempts depends on the SIM

card.

195

Audi connect (infotainment)
- Audi connect (infotainment) enables you to
access the Twitter service. Audi cannot
guarantee that these services will be availa­
ble indefinitely; this is the responsibility of
Twitter.
Travel guide
Applies to: vehicles with Audi connect (infotainment)
Using the Audi MMI connect app, you can store
special destinations
on
your mobile device (e.g.
smartphone) and
use
them for route guidance
on the MMI.
Important:
The Audi MMI connect app must have been in­
stalled and started on your mobile device.
You must be logged in to your myAudi account in
the Audi MMI connect app and must have selec­
ted your vehicle.
The Wi-Fi function must be activated on your mo­
bile device and on the MMI.
A network connection must be set up on the MMI

opage
203.

*•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Category Information
>
Trav­

el.

After you call up the travel guide, you will be
shown travel tips for the area you are currently

in.
These include current ratings and the category
they belong to.

•
Press the left control button to change the cat­
egory (e.g. bars nearby).

A WARNING

- MobiLe devices, tablet and laptop computers
and devices of
a
similar weight can only be
operated safely when the vehicle is station­
ary. Like any loose object, they can be cata­
pulted through the vehicle in an accident
and cause serious injuries. Always make sure
that such devices are securely stowed while
you are driving.
- No Wi-Fi devices may be used from the front
seats in the areas around the airbags while
the vehicle is being driven. Please also ob­
serve the safety warnings in the chapter on

tapage
282, Front airbags.
® CAUTION
Please always observe the information
•=>©
in
Wi-Fi hotspot on page 202.
© Note
- Measurement units, language settings and
times are displayed on the infotainment dis­
play according to the how they are set in the
system settings
^>page
255.
Audi connect (infotainment) in the
navigation system
Applies to: vehicles with navigation system and Audi connect
(infotainment)

•
Select:
|MENU|
button
>
Audi connect
>
left
control button > Navigation.
The following Audi connect infotainment services
are currently available:
- Navigation with Google Earth and Google
Street View
opage
222.
- Online point of interest search with speech
dialogue system (e.g. restaurants): For
plan­

ning a route using the MMI control console

^page
212 and the speech dialogue system

^>page
164.
- Adding a destination to your MMI via your
myAudi account or Google Maps
^>page
222.
- Online traffic information: Up-to-the-minute
reception of information on accidents,
road­

works and other incidents
^>page
226.
- myAudi special destinations: Personal special
destinations can be imported to your MMI di­
rectly in the vehicle as an online update

•=>
page 224.
- Map update: Navigation map updates can be
imported directly into the vehicle via SD card or
as an online update*
ipage
223.
© Note
- The Audi connect infotainment map update
service using an SD card allows you to find
out which software version is installed in
your vehicle. You can then check whether a
200

Navigation
(D Business navigation destination
(4) Private navigation destination
- SeLect and confirm a postal address or
a
naviga­
tion destination. If
you
select
a
navigation des­

tination,
route guidance is started immediate-

iy.

- If
you
select a postal address, you can check the
address details again.
- You can then select and confirm Start route
guidance.
Further directory functions in the navigation sys­
tem can be found on
<^>page
216.
- Addresses which you have imported from
your mobiLe phone into the MMI can also be
used as navigation destinations.
- If
a
directory contact is greyed out, no
navi­

gation destination/postal address has yet
been added for the contact.
Point of interest search (special
destinations)

Applies
to: vehicles with navigation system
Navigation: enter destination
Search area
Find entry
Select category
Ç myAudi special destinations

H
Petrol station
P parking facilities
in vicinity of destination

Fig.
175 Example: Searching for a special destination

•
Press the |NAV/MAP| button repeatedly until
the Enter destination menu is displayed

•=>
page 207, Fig. 172.

*-
Select: left control button > Special destina­

tions.

- To change the search area: Select and confirm
Search area and then a search area from the
list.
The following search categories are available:
In immediate vicinity: You can select special des­
tinations from different categories. The special
destinations are displayed in a list, starting with
destinations in the immediate vicinity and going
up to destinations within a radius of 200 km.
In vicinity of route: Special destinations along
the route can only be selected when the route
guidance function is active. The special destina­
tions are located directly on or in the immediate
vicinity of your route. You can also select special
destinations from different categories. For exam­

ple,
you can look for
a
hotel or
a
car park at the
destination.
In vicinity of destination/In vicinity of stopover:
Special destinations near the
destination/stop­

over can only be selected when the route
guid­

ance function is active. You can also select special
destinations from different categories. For exam­

ple,
you can look for
a
hotel or
a
car park at the
destination.
In new town: SeLect
a
country or search in a new

town.
Enter the name of the desired town. You
can select special destinations from different cat­
egories. You can use this function to find special
destinations in any town irrespective of the desti­
nation currently set or the vehicle position.
- To find the name of
a
special destination in
the selected search area: Enter the name of the
special destination.
- To search for a special destination in a specific
category: Choose Select category. SeLect and
confirm a category, for example Restaurant.
myAudi special
destinations*1525

In myAudi special destinations, you can find per­
sonal special destinations which you have added
in your myAudi account and imported to the MMI
using an SD card or online*
^>page
224.
- To add further myAudi special destinations:
Select the right control button > Import •

CO

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O
rN
IN
rN
t-H
o

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^
Important: You must have created a myAudi account at

my.audi.com,
added a vehicle to the account and stored a

destination.

2)
This function is not available in the Mexican market.
211