CHEVROLET CITY EXPRESS 2018 Owner's Manual

Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
270 Customer Information
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to

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Customer Information 271
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians andstate-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
267.

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272 Customer Information
Gather the following information:
.Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 055.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

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Customer Information 273
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

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274 Customer Information
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510;
go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau
,QC J8Z 0A1

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Customer Information 275
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

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These data can help provide a
better understanding of the
circumstances in which crashes and
injuries occur.
Note
EDR data are recorded by your
vehicle only if a non-trivial crash
situation occurs; no data are
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) are recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.

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Index 277
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 178
Add-On Electrical Equipment . . . 174
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 254
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 40
Agreements Trademarks and License . . . . . 128
Air Cleaner/Filter, Engine . . . . . . . 184
Air Conditioning . . . . . . . . . . . . . . . . 129
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 131
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 54
Passenger Sensing System . . . . 56
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 55
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 52
Where Are the Airbags? . . . . . . . . 51
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 63 Airbags (cont'd)
Passenger Status Indicator . . . . . 90
Readiness Light . . . . . . . . . . . . . . . . 89
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 62
System Check . . . . . . . . . . . . . . . . . . 49
Alarm Vehicle Security . . . . . . . . . . . . . . . . 30
All-Season Tires . . . . . . . . . . . . . . . . 201
All-Terrain Tires . . . . . . . . . . . . . . . . . 202
AM-FM Radio . . . . . . . . . . . . . . . . . . . 112
Antenna
Fixed Mast . . . . . . . . . . . . . . . . . . . .113
Antilock Brake System (ABS) . . . 155
Warning Light . . . . . . . . . . . . . . . . . . . 94
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 233
Interior . . . . . . . . . . . . . . . . . . . . . . . . 237
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 41
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . 85
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 267
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . .119
Theft-Deterrent Feature . . . . . . . 109
Audio Players CD . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

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278 Index
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . 27
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 118
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 113
B
Back Doors . . . . . . . . . . . . . . . . . . . . . . 28
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 107
Battery - North America . . . . 194, 227
Blade Replacement, Wiper . . . . . 195
Bluetooth
Overview . . . . . . . . . . . . . . . . . . . . . 120
Bluetooth Audio . . . . . . . . . . . . . . . . 119
Brake System Warning Light . . . . . . . . . . 93
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Antilock . . . . . . . . . . . . . . . . . . . . . . . 155
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Parking . . . . . . . . . . . . . . . . . . . . . . . 156
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 135
Break-In, New Vehicle . . . . . . . . . . 144
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 197
Headlamp Aiming . . . . . . . . . . . . . 197
Headlamps . . . . . . . . . . . . . . . . . . . 197 Bulb Replacement (cont'd)
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 198
Buying New Tires . . . . . . . . . . . . . . . 215
C
California Fuel Requirements . . . . . . . . . . . 171
Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 178
California Proposition
65 Warning . . . . . . . . . .177, 194, 227, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 163
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 261
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 149
Winter Driving . . . . . . . . . . . . . . . . 138
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 80
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 105
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 113 Chains, Tire . . . . . . . . . . . . . . . . . . . . 219
Charging System Light . . . . . . . . . . 91
Check
Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . 91
Child Restraints Infants and Young Children . . . . . 65
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 71
Older Children . . . . . . . . . . . . . . . . . . 64
Securing . . . . . . . . . . . . . . . . . . . . . . . . 75
Systems . . . . . . . . . . . . . . . . . . . . . . . . 68
Cigarette Lighter . . . . . . . . . . . . . . . . . 85
Circuit Breakers . . . . . . . . . . . . . . . . 199
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 233
Interior Care . . . . . . . . . . . . . . . . . . 237
Climate Control Systems . . . . . . . 129 Air Conditioning . . . . . . . . . . . . . . 129
Heating . . . . . . . . . . . . . . . . . . . . . . . 129
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Cluster, Instrument . . . . . . . . . . . . . . 87
Collision Damage Repair . . . . . . . 270
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 79
Computer, Trip . . . . . . . . . . . . . . . . . . . 99
Continuously Variable Transmission (CVT) . . . . . . . . . . . 150

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Index 279
ControlTraction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 158
Control of a Vehicle . . . . . . . . . . . . . 135
Convex Mirrors . . . . . . . . . . . . . . . . . . 33
Coolant Engine Temperature
Warning Light . . . . . . . . . . . . . . . . . 96
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 129
Cooling System . . . . . . . . . . . . . . . . . 186
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 269
Cruise Control . . . . . . . . . . . . . . . . . . 161 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Customer Assistance . . . . . . . . . . . 266 Offices . . . . . . . . . . . . . . . . . . . . . . . . 265
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 266
Customer Information Service PublicationsOrdering Information . . . . . . . . 272
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 263
D
Damage Repair, Collision . . . . . . . 270
Danger, Warning, and Caution . . . . 3 Data Collection
Infotainment System . . . . . . . . . . 276
Data Recorders, Event . . . . . . . . . 275
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 104
Defensive Driving . . . . . . . . . . . . . . . 134
Distracted Driving . . . . . . . . . . . . . . . 134
Dome Lamps . . . . . . . . . . . . . . . . . . . 106
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . 98
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power Locks . . . . . . . . . . . . . . . . . . . . 27
Sliding . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Drive Belt Routing, Engine . . . . . . 262
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 134
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 135
For Better Fuel Economy . . . . . . . 19
Hill and Mountain Roads . . . . . . 138
If the Vehicle is Stuck . . . . . . . . . 140
Loss of Control . . . . . . . . . . . . . . . 136
Off-Road Recovery . . . . . . . . . . . 136
Vehicle Load Limits . . . . . . . . . . . 140
Wet Roads . . . . . . . . . . . . . . . . . . . 137
Winter . . . . . . . . . . . . . . . . . . . . . . . . 138
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 174
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 199
Fuses and Circuit Breakers . . . 199
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 200
Overload . . . . . . . . . . . . . . . . . . . . . 198
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . 96
Engine Air Cleaner/Filter . . . . . . . . . . . . . 184
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . 91
Compartment Overview . . . . . . . 181
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . 96
Cooling System . . . . . . . . . . . . . . . 186
Drive Belt Routing . . . . . . . . . . . . 262
Exhaust . . . . . . . . . . . . . . . . . . . . . . 149
Heater . . . . . . . . . . . . . . . . . . . . . . . . 147
Oil Pressure Light . . . . . . . . . . . . . . 97
Overheated Protection Operating Mode . . . . . . . . . . . . . 190
Overheating . . . . . . . . . . . . . . . . . . 190
Running While Parked . . . . . . . . 150