service CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 189
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
8 m (26 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone. This indicates it may beunsafe to change lanes. Before
making a lane change, check the
SBZA display, check mirrors, glance
over your shoulder, and use the turn
signals.
Left Side Mirror
DisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
that blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through the
Driver Information Center (DIC). See
Driver Information Center (DIC)
0 99. If SBZA is disabled by the
driver, the SBZA mirror displays will
not light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The SBZA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. SBZA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle. This
is normal system operation; the
vehicle does not need service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
190 Driving and Operating
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" underExterior Care
0 294. If the DIC displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
Radio Frequency Information
See Radio Frequency Statement
0 331.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without
using a turn signal in that direction.
LDW light will not alert if the turn
signal is active in the direction of
lane departure, or if LDW detects
that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
(Continued)
Warning (Continued)
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
. Detect road edges.
. Detect lanes on winding or
hilly roads.
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 191
How the System Works
LDW utilizes a camera sensor
installed on the windshield ahead of
the rearview mirror to detect lane
markings.
To turn LDW on and off, press
@on
the instrument panel to the left of
the steering wheel. The control
indicator will light when LDW is on.
When LDW is on,
@is green if LDW
is available to warn of a lane
departure. If the vehicle crosses a
detected lane marking without using
the turn signal in that direction,
@
changes to amber and flashes.
Additionally, there will be three
beeps on the right or left, depending
on the lane departure direction.
LDW will not alert if the turn signal
is active in the direction of lane
departure, or if LDW detects that
you are accelerating, braking or
actively steering.
When the System Does Not
Seem to Work Properly
The system may not detect lanes as
well when there are: .
Close vehicles ahead.
. Sudden lighting changes, such
as when driving through tunnels.
. Banked roads.
If the LDW system is not functioning
properly when lane markings are
clearly visible, cleaning the
windshield may help.
LDW alerts may occur due to tar
marks, shadows, cracks in the road,
temporary or construction lane
markings, or other road
imperfections. This is normal system
operation; the vehicle does not need
service. Turn LDW off if these
conditions continue.
Fuel
Top Tier Fuel
GM recommends the use of TOP
TIER Detergent Gasoline to keep
the engine clean, reduce engine
deposits, and maintain optimal
vehicle performance. Look for the
TOP TIER Logo or see
www.toptiergas.com for a list of TOP
TIER Detergent Gasoline marketers
and applicable countries.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
200 Driving and Operating
Warning (Continued)
can be especially slippery at
low tide when part of the
ramp was previously
submerged at high tide. Do
not back onto the ramp to
launch the boat if you are
not sure the vehicle can
maintain traction.
. Do not move the vehicle if
someone is in the path of
the trailer. Some parts of the
trailer might be underwater
and not visible to people
who are assisting in
launching the boat.
Disconnect the wiring to the trailer
before backing the trailer into the
water to prevent damage to the
electrical circuits on the trailer.
Reconnect the wiring to the trailer
after removing the trailer from the
water. If the trailer has electric
brakes that can function when the
trailer is submerged, it might help to leave the electrical trailer connector
attached to maintain trailer brake
functionality while on the boat ramp.
To back the trailer into the water:
1. Slowly back down the boat ramp until the boat is floating,
but no further than necessary.
2. Press and hold the brake pedal, but do not shift into
P (Park) yet.
3. Have someone place chocks under the front wheels of the
vehicle.
4. Gradually release the brake pedal to allow the chocks to
absorb the load of the trailer.
5. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
6. Release the brake pedal.
Pulling the Trailer from the Water
To pull the trailer from the water: 1. Press and hold the brake pedal. 2. Start the engine and shift into
a gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
Caution
If the vehicle tires begin to spin
and the vehicle begins to slide
toward the water, remove your
foot from the accelerator pedal
and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0305. It is

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 211
controller should be installed by
your dealer or a qualified service
center.
If equipped, wiring provisions for an
aftermarket electric trailer brake
controller are included with the
vehicle as part of the trailer wiring
package. The harness contains the
following circuits:Electric Trailer
Brakes Dark Blue
Battery Feed Red/White
Brake Apply
Signal Light Blue
Ground Black
There are four blunt cut wires under
the floor carpeting in front of the
brake pedal. It will be necessary to
have a technician connect the
12-volt power to the engine
compartment fuse block.
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake controller. The wire colors on the
brake controller may be different
from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. For instructions on how to
enter Tow/Haul mode, see
Tow/Haul
Mode 0175.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least 75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0201.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain
. in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 213
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeMalfunction Indicator
Lamp (Check Engine Light) 093.
A device connected to the DLC —
such as an aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 053 and
Adding Equipment to the
Airbag-Equipped Vehicle 054.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
214 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . 215
California Proposition65 Warning . . . . . . . . . . . . . . . . . 215
California Perchlorate Materials Requirements . . . . . 216
Accessories and Modifications . . . . . . . . . . . . . . . . 216
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 216
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 217
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 218
Engine Oil . . . . . . . . . . . . . . . . . . . . 222
Engine Oil Life System . . . . . . . 224
Automatic Transmission Fluid (6-Speed Transmission) . . . . . 225
Automatic Transmission Fluid (8-Speed Transmission) . . . . . 228
Engine Air Cleaner/Filter . . . . . . 229
Cooling System . . . . . . . . . . . . . . 230
Engine Overheating . . . . . . . . . . 235
Engine Fan . . . . . . . . . . . . . . . . . . . 236
Power Steering Fluid . . . . . . . . . 237
Washer Fluid . . . . . . . . . . . . . . . . . 237 Brakes . . . . . . . . . . . . . . . . . . . . . . . 238
Brake Fluid . . . . . . . . . . . . . . . . . . . 239
Battery - North America . . . . . . 240
Rear Axle . . . . . . . . . . . . . . . . . . . . 241
Noise Control System . . . . . . . . 241
Starter Switch Check . . . . . . . . . 242
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 243
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 243
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 243
Wiper Blade Replacement . . . . 244
Windshield Replacement . . . . . 244
Headlamp Aiming
Front Headlamp Aiming . . . . . . 245
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 245
Halogen Bulbs . . . . . . . . . . . . . . . . 245
Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . . . . 245
Taillamps . . . . . . . . . . . . . . . . . . . . . 246
Center High-Mounted Stoplamp (CHMSL) . . . . . . . . . 247
License Plate Lamp . . . . . . . . . . 247
Electrical System
Electrical System Overload . . . 248 Fuses and Circuit Breakers . . . 249
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 249
Floor Console Fuse Block . . . . 253
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 255
All-Season Tires . . . . . . . . . . . . . . 256
Winter Tires . . . . . . . . . . . . . . . . . . 256
Tire Sidewall Labeling . . . . . . . . 257
Tire Designations . . . . . . . . . . . . . 259
Tire Terminology and Definitions . . . . . . . . . . . . . . . . . . 260
Tire Pressure . . . . . . . . . . . . . . . . . 263
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 264
Tire Pressure Monitor
Operation . . . . . . . . . . . . . . . . . . . 265
Tire Inspection . . . . . . . . . . . . . . . . 268
Tire Rotation . . . . . . . . . . . . . . . . . 268
Dual Tire Rotation . . . . . . . . . . . . 270
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 270
Buying New Tires . . . . . . . . . . . . . 271
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 272
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 273
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 274
Wheel Replacement . . . . . . . . . . 275

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 215
Tire Chains . . . . . . . . . . . . . . . . . . . 275
If a Tire Goes Flat . . . . . . . . . . . . 276
Tire Changing . . . . . . . . . . . . . . . . 278
Full-Size Spare Tire . . . . . . . . . . 287
Jump Starting
Jump Starting - NorthAmerica . . . . . . . . . . . . . . . . . . . . . 288
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 291
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 292
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 294
Interior Care . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . 302
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0240
and
Jump Starting - North America
0 288 and the back cover.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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216 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 054.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 330.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 053.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 217
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 012.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0316.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before
opening the hood. If the engine is
running with the hood open, you
or others could be injured.
{Warning
Components under the hood can
get hot from running the engine.
To help avoid the risk of burning
unprotected skin, never touch
these components until they have
cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood
before opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the
lower left side of the instrument
panel.
2. Go to the front of the vehicle and locate the secondary
release lever under the front
center of the hood. Push the
secondary hood release lever
upward to release.