service CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 97
Traction Control System
(TCS)/StabiliTrak Light
This light comes on briefly when the
engine is started.
If the light does not come on, have
the vehicle serviced by your dealer.
If the system is working normally,
the indicator light turns off.
If the light is on and not flashing, the
TCS and potentially the StabiliTrak/
ESC system have been disabled.
A Driver Information Center (DIC)
message may display. Check the
DIC messages to determine which
feature(s) is no longer functioning
and whether the vehicle requires
service.
If the light is on and flashing, the
TCS and/or the StabiliTrak/ESC
system is actively working.See
Traction Control/Electronic
Stability Control 0178.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine is
started. It provides information
about tire pressures and the TPMS.
When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. Stop as soon as possible,
and inflate the tires to the pressure
value shown on the Tire and
Loading Information label. See Tire
Pressure 0263. When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition cycle.
See
Tire Pressure Monitor
Operation 0265.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check
the oil level as soon as possible.
Add oil if required, but if the oil
level is within the operating range
and the oil pressure is still low,
have the vehicle serviced. Always
follow the maintenance schedule
for changing engine oil.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
98 Instruments and Controls
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced
by your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and might have
some other system problem. See
your dealer.
Low Fuel Warning Light
English Shown, Metric Similar
This light comes on for a few
seconds when the ignition is turned
on as a check to indicate it is
working. If it does not come on,
have it fixed.
The low fuel warning light comes on
and a chime sounds when the
vehicle is low on fuel. The light turns
off when fuel is added to the
fuel tank.
See Driver Information Center (DIC)
0 99.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle
serviced by your dealer. If the
system is working normally, the
indicator light turns off.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. See Immobilizer Operation
0 20.
High-Beam On Light

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 99
This light comes on when the
high-beam headlamps are in use.
SeeHeadlamp High/Low-Beam
Changer 0111.
Cruise Control Light
This light comes on when the cruise
control is set.
This light goes out when the cruise
control is canceled. See Cruise
Control 0180.
Information Displays
Driver Information
Center (DIC)
This vehicle has a DIC.
All messages will appear in the DIC
display at the bottom of the
instrument cluster.
The DIC comes on when the ignition
is on. After a short delay, the DIC
will display the information that was
last displayed before the engine
was turned off.
The DIC displays trip, fuel, and
vehicle system information, and
warning messages if a system
problem is detected.
If the vehicle has these features, the
DIC also displays the compass
direction and the outside air
temperature when viewing the trip
and fuel information. The compass
direction appears on the top right
corner of the DIC display. The
outside air temperature
automatically appears in the bottom
right corner of the DIC display. If there is a problem with the system
that controls the temperature
display, the numbers will be
replaced with dashes. If this occurs,
have the vehicle serviced by your
dealer.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
DIC Operation and Displays
The DIC has different displays
which can be accessed by pressing
the DIC buttons on the instrument
panel, next to the instrument cluster.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 103
automatically turns back on after
each vehicle start. When the RPA
system is turned off and the vehicle
is shifted out of P (Park), the DIC
will display the PARK ASSIST OFF
message as a reminder that the
system has been turned off. See
Park Assist0185.
Units
Press
Tuntil UNITS displays. This
display allows you to select between
metric or English units of
measurement. Once in this display,
press
Vto select between METRIC
or ENGLISH units.
Tire Pressure
If the vehicle has the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or
pounds per square inch (psi). Press
Tuntil the DIC displays FRONT
TIRES PSI (kPa) LEFT ##
RIGHT ##. Press
Tagain until the
DIC displays REAR TIRES
PSI (kPa) LEFT ## RIGHT ##. If a low tire pressure condition is
detected by the system while
driving, a message advising you to
check the pressure in a specific tire
will appear in the display. See
Tire
Pressure 0263.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with the vehicle.
If this consistently occurs, see your
dealer for service.
Engine Hours
Press
Tuntil ENGINE HOURS
displays. This display shows the
total number of hours the engine
has run.
Relearn Tire Positions
The vehicle may have this display.
To access this display, the vehicle
must be in P (Park). If the vehicle
has the Tire Pressure Monitor
System (TPMS), after rotating the
tires or after replacing a tire or
sensor, the system must re-learn the tire positions. To re-learn the tire
positions, see
Tire Pressure Monitor
System 0264. See Tire Inspection
0 268 and
Tire Rotation 0268.
Change Compass Zone
The vehicle may have this feature.
To change the compass zone
through the DIC, see Compass
0 81.
Calibrate Compass
The vehicle may have this feature.
The compass can be manually
calibrated. To calibrate the compass
through the DIC, see Compass
0 81.
Blank Display
This display shows no information.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
104 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
V. The messages that
require immediate action cannot be
cleared until that action is
performed.
All messages should be taken
seriously; clearing the message
does not correct the problem.
If a SERVICE message appears,
see your dealer.
Follow the instructions given in the
messages. The system displays
messages regarding the following
topics:
. Service Messages
. Fluid Levels
. Vehicle Security .
Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle’s propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal,
suspension, or tires.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
116 Lighting
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.
Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a Driver Information
Center (DIC) message might be
displayed, such as SERVICE
BATTERY CHARGING SYSTEM.
If this messages displays, it isrecommended that the driver reduce
the electrical loads as much as
possible.
Battery Power Protection
This feature shuts off the dome
lamps if they are left on for more
than 10 minutes when the ignition is
off. This helps to prevent the battery
from running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the
Oposition and then back to
the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
122 Infotainment System
Setting the Tone (Bass/Treble)
To adjust the bass or treble:1. Press the
fknob until Bass or
Treble displays.
2. To adjust the setting, do one of the following:
.Turn the
fknob.
. Press
¨SEEK, or©SEEK.
EQ : Press this button to choose
bass and treble equalization
settings designed for different types
of music. Selecting MANUAL,
or changing bass or treble, returns
the EQ to the manual bass and
treble settings.
Unique EQ settings can be saved
for each source.
Adjusting the Speakers
(Balance/Fade)
BAL/FADE : To adjust the balance
or fade:
1. Press the
fknob until the
speaker control tabs display. 2. Highlight the desired speaker
control tab by doing one of the
following:
.Press the
fknob.
. Press the softkey under the
desired tab.
3. Adjust the setting by doing one of the following:
.Turn the
fknob clockwise
or counterclockwise.
. Press
¨SEEK or©SEEK.
. Press
\FWD orsREV.
To quickly adjust all speaker and
tone controls to the middle position,
press the
fknob for more than
two seconds.
If the Rear Seat Audio (RSA) is
turned on, the radio disables FADE
and mutes the rear speakers.
Radio Messages
Calibration Error : The audio
system has been calibrated for the
vehicle from the factory.
If Calibration Error displays, it
means that the radio has not been configured properly for the vehicle
and it must be returned to your
dealer for service.
VIN or NO VIN :
One of these
messages will display when the
TheftLock system has locked up the
radio. Take the vehicle to your
dealer for service.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
124 Infotainment System
2. Press FAV to display the pagewhere the station is to be
stored.
3. Press and hold one of the six softkeys until a beep
sounds. When that softkey is
pressed and released, the
station that was set returns.
4. Repeat the steps for each softkey radio station to be
stored as a favorite.
The number of favorites pages can
be set up using the MENU button.
To set up the number of favorites
pages: 1. Press MENU to display the radio setup menu.
2. Press the softkey below the FAV 1-6 tab.
3. Select the desired number of favorites pages by pressing the
softkey below the displayed
page numbers.
4. Press FAV, or let the menu time out, to return to the original
main radio screen showing the
radio station frequency tabs and to begin the process of
programming favorites for the
chosen number of numbered
pages.
Satellite Radio
SiriusXM, if equipped, is a satellite
radio service based in the United
States and Canada only.
Finding a Category (CAT)
Station
CAT :
The CAT button is used to
find SXM channels (if equipped)
while the radio is in the SXM mode.
Finding a Channel
BAND or SRCE : Press to switch
between FM1, FM2, AM, and SXM if
equipped. The selection displays.
f: Turn clockwise or
counterclockwise to increase or
decrease the station frequency.
©SEEK or¨SEEK : Press©SEEK
to go to the previous or
¨SEEK to
go to the next station and stay
there. To scan stations, press and hold
either button for two seconds until a
beep sounds. The radio goes to a
station, plays for a few seconds,
then goes to the next station. The
station frequency flashes while the
radio is in the scan mode. Press
either button again to stop scanning.
The radio seeks and scans stations
only with a strong signal that are in
the selected band.
To scan presets within the current
selected band, press and hold either
SEEK button for four seconds until a
double beep sounds. The radio
goes to a stored preset, plays for a
few seconds if a strong signal is
present, then goes to the next
stored preset. The station frequency
flashes while the radio is in the
scan mode.
Storing a Radio Station as a
Favorite
You are encouraged to set up radio
station favorites while the vehicle is
parked. Tune to favorite stations
using the presets, favorites button,

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
126 Infotainment System
FM Stereo
FM stereo gives the best sound, but
FM signals reach only about 16 to
65 km (10 to 40 mi). Tall buildings or
hills can interfere with FM signals,
causing the sound to fade in
and out.
Cellular Phone Usage
Cellular phone usage may cause
interference with the radio. This
interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for the Navigation System,
OnStar and the SiriusXM Satellite
Radio Service System if the vehicle
has these features. Tall buildings,
hills, trees, heavy foliage, tunnels,bridges, and garages will affect
reception. Keep the antenna clear of
obstructions for clear reception.
Make sure there is sufficient
clearance when entering garages or
parking structures.
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
CD Player
Care of the CD Player
Do not add any label to a CD.
It could get caught in the CD player.
If a CD is recorded on a personal
computer and a description label is
needed, try labeling the top of the
recorded CD with a marking pen.
The use of CD lens cleaners is not
advised, due to the risk of
contaminating the lens of the CD
optics with lubricants internal to the
CD player mechanism.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
136 Infotainment System
OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.