service CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 223
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
.To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when
checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.When to Add Engine Oil
4.3L V6 Engine
6.0L V8 Engine
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck
the level. See “Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications 0318.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If the oil level is
above the operating range (i.e.,
the engine has so much oil that
the oil level gets above the
cross-hatched area that shows
the proper operating range), the
engine could be damaged. Drain
the excess oil or limit driving of
the vehicle, and seek a service
professional to remove the
excess oil.
See Engine Compartment Overview
0 218 for the location of the engine
oil fill cap.
Add enough oil to put the level
somewhere in the proper operating
range. Push the dipstick all the way
back in when through.

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Vehicle Care 225
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an engine oil
change is indicated can vary
considerably. For the oil life system
to work properly, the system must
be reset every time the oil is
changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to a
year. The engine oil and filter must
be changed at least once a year
and, at this time, the system must
be reset. Your dealer has trained
service people who will perform this
work and reset the system. It is also
important to check the oil regularly
over the course of an oil drain
interval and keep it at the proper
level.If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change.
To reset the Engine Oil Life System
on most models:
1. Display the OIL LIFE REMAINING on the DIC. See
Driver Information Center (DIC)
099.
2. Press and hold
Von the DIC
while the Oil Life display is
active. The oil life will change
to 100%.
The oil life system can also be reset
as follows: 1. Display the OIL LIFE
REMAINING on the DIC. See
Driver Information Center (DIC)
099.
2. Fully press and release the accelerator pedal three times
within five seconds. If the
display shows 100%, the
system is reset.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, use the following
procedures to check the fluid level.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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228 Vehicle Care
How to Add Automatic
Transmission Fluid
Refer toRecommended Fluids and
Lubricants 0313 to determine what
kind of transmission fluid to use.
1. WARM Range
2. HOT Range
Using a funnel, add fluid down the
transmission dipstick tube only after
checking the transmission fluid
while it is warm or hot. A cold check
is used only as a reference. If the
fluid level is low, add only enough of
the proper fluid to bring the level up
to the middle of the WARM (1) or
HOT (2) range depending on the
ambient temperature and prior
driving conditions. Refer to “How to
Check Automatic Transmission
Fluid” earlier in this section for
instructions on driving to achieve warm or hot transmission fluid.
It does not take much fluid,
generally less than 0.5 L (1 pt). Do
not overfill.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the correct
automatic transmission fluid. See
Recommended Fluids and
Lubricants
0313.
. After adding fluid, recheck the
fluid level as described under
“How to Check Automatic
Transmission Fluid,” earlier in
this section.
. When the correct fluid level is
obtained, push the dipstick back
in all the way; then flip the
handle down to lock the dipstick
in place.
Automatic Transmission
Fluid (8-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. This vehicle is not
equipped with a transmission fluid
level dipstick. There is a special
procedure for checking and
changing the transmission fluid in
these vehicles. Because this
procedure is difficult, this should be
done at the dealer. Contact the
dealer for additional information or
the procedure can be found in the
service manual. See Publication
Ordering Information 0330.

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232 Vehicle Care
What to Use
{Warning
Plain water, or other liquids such
as alcohol, can boil before the
proper coolant mixture will. With
plain water or the wrong mixture,
the engine could get too hot but
there would not be an overheat
warning. The engine could catch
fire and you or others could be
burned.
Use a 50/50 mixture of clean,
drinkable water and DEX-COOL
coolant. If using this mixture,
nothing else needs to be added.
This mixture:
. Gives freezing protection down
to−37 °C (−34 °F), outside
temperature.
. Gives boiling protection up to
129 °C (265 °F), engine
temperature.
. Protects against rust and
corrosion. .
Will not damage aluminum parts.
. Helps keep the proper engine
temperature.Caution
Do not use anything other than a
mix of DEX-COOL coolant that
meets GM Standard
GMW3420 and clean, drinkable
water. Anything else can cause
damage to the engine cooling
system and the vehicle, which
would not be covered by the
vehicle warranty.
Never dispose of engine coolant by
putting it in the trash, pouring it on
the ground, or into sewers, streams,
or bodies of water. Have the coolant
changed by an authorized service
center, familiar with legal
requirements regarding used
coolant disposal. This will help
protect the environment and your
health.
Checking Coolant
The vehicle must be on a level
surface when checking the coolant
level.
Check to see if coolant is visible in
the coolant recovery tank. If the
coolant inside the coolant recovery
tank is boiling, do not do anything
else until it cools down. If coolant is
visible but the coolant level is not at
or above the indicated mark, add a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant at the
coolant recovery tank, but be sure
the cooling system is cool before
this is done.
The coolant recovery tank cap has
this symbol on it.

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Vehicle Care 233
When the engine is cold, the coolant
level should be at or above the
COLD FILL mark. If it is not, there
could be a leak in the cooling
system.
If the coolant is low, add the coolant
or take the vehicle to a dealer for
service.
How to Add Coolant to the
Recovery Tank for Gasoline
Engines
{Warning
Spilling coolant on hot engine
parts can burn you. Coolant
contains ethylene glycol and it will
burn if the engine parts are hot
enough.
{Warning
Plain water, or other liquids such
as alcohol, can boil before the
proper coolant mixture will. With
plain water or the wrong mixture,
the engine could get too hot but
there would not be an overheat
warning. The engine could catch
fire and you or others could be
burned.
{Warning
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.
Caution
Failure to follow the specific
coolant fill procedure could cause
the engine to overheat and could
cause system damage. If coolant
is not visible in the surge tank,
contact your dealer.
If coolant is needed, add the proper
DEX-COOL coolant mixture at the
coolant recovery tank.

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Vehicle Care 235
mixture through the filler neck
until the level reaches the base
of the filler neck.
8. Replace the pressure cap. At any time during this procedure
if coolant begins to flow out of
the filler neck, reinstall the
pressure cap.
Caution
If the pressure cap is not tightly
installed, coolant loss and engine
damage may occur. Be sure the
cap is properly and tightly
secured.
Engine Overheating
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Caution
Do not run the engine if there is a
leak in the engine cooling system.
This can cause a loss of all
coolant and can damage the
system and vehicle. Have any
leaks fixed right away.
The vehicle has an indicator to warn
of engine overheating.
There is an engine coolant
temperature gauge on the vehicle's
instrument cluster. See Engine
Coolant Temperature Gauge 089.
If the decision is made not to lift the
hood when this warning appears,
but instead get service help right
away, see Roadside Assistance
Program 0325.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, the fan should be running. If it is not, do not
continue to run the engine and have
the vehicle serviced.
See if the engine cooling fan speed
increases when idle speed is
doubled by pushing the accelerator
pedal down. If it does not, the
vehicle needs service. Turn off the
engine.
If Steam is Coming from the
Engine Compartment
{Warning
Steam and scalding liquids from a
hot cooling system are under
pressure. Turning the pressure
cap, even a little, can cause them
to come out at high speed and
you could be burned. Never turn
the cap when the cooling system,
including the pressure cap, is hot.
Wait for the cooling system and
pressure cap to cool.

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236 Vehicle Care
If No Steam is Coming from
the Engine Compartment
If an engine overheat warning is
displayed but no steam can be seen
or heard, the problem may not be
too serious. Sometimes the engine
can get a little too hot when the
vehicle:
.Climbs a long hill on a hot day.
. Stops after high-speed driving.
. Idles for long periods in traffic.
. Tows a trailer. See “Driving on
Grades” underTrailer Towing
0 201.
If the overheat warning is displayed
with no sign of steam: 1. Turn the air conditioning off.
2. Turn the heater on to the highest temperature and to the
highest fan speed. Open the
windows as necessary.
3. When it is safe to do so, pull off the road, shift to P (Park) or
N (Neutral) and let the
engine idle. If the engine coolant temperature
gauge is no longer in the overheat
zone or an overheat warning no
longer displays, the vehicle can be
driven. Continue to drive the vehicle
slowly for about 10 minutes. Keep a
safe vehicle distance from the
vehicle in front. If the warning does
not come back on, continue to drive
normally and have the cooling
system checked for proper fill and
function.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is still no sign of steam,
push down the accelerator until the
engine speed is about twice as fast
as normal idle speed for at least
three minutes while parked. If the
warning is still on, turn off the
engine until it cools down.
If the decision is made not to lift the
hood, get service help right away.
Engine Fan
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.

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238 Vehicle Care
below freezing, use a fluid that has
sufficient protection against
freezing.
Adding Washer Fluid
Open the cap with the washer
symbol on it. Add washer fluid until
the tank is full. SeeEngine
Compartment Overview 0218 for
reservoir location.
Caution
. Do not use washer fluid that
contains any type of water
repellent coating. This can
cause the wiper blades to
chatter or skip.
(Continued)
Caution (Continued)
.Do not use engine coolant
(antifreeze) in the
windshield washer. It can
damage the windshield
washer system and paint.
. Do not mix water with
ready-to-use washer fluid.
Water can cause the
solution to freeze and
damage the washer fluid
tank and other parts of the
washer system.
. When using concentrated
washer fluid, follow the
manufacturer instructions for
adding water.
. Fill the washer fluid tank
only three-quarters full when
it is very cold. This allows
for fluid expansion if
freezing occurs, which could
damage the tank if it is
completely full.
Brakes
Disc brake pads have built-in wear
indicators that make a high-pitched
warning sound when the brake pads
are worn and new pads are needed.
The sound can come and go or can
be heard all the time when the
vehicle is moving, except when
applying the brake pedal firmly.
{Warning
The brake wear warning sound
means that soon the brakes will
not work well. That could lead to
a crash. When the brake wear
warning sound is heard, have the
vehicle serviced.
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 239
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. SeeCapacities and
Specifications 0318.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir
is filled with DOT 3 brake fluid. See
Engine Compartment Overview
0
218 for the location of the
reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down:
. Normal brake lining wear. When
new linings are installed, the
fluid level goes back up. .
A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.

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Vehicle Care 241
Warning (Continued)
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition
65 Warning 0215 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0288 for tips on
working around a battery without
getting hurt. Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Rear Axle
When to Check Lubricant
It is not necessary to regularly
check the rear axle fluid unless a
leak is suspected or an unusual
noise is heard. A fluid loss could
indicate a problem. Have it
inspected and repaired. This service
can be complex. See your dealer.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
Noise Control System
Noise Emissions Warranty
General Motors warrants to the first
person who purchases this vehicle
for purposes other than resale and
to each subsequent purchaser that
this vehicle as manufactured by
General Motors, was designed, built
and equipped to conform at the time
it left General Motors’
s control with
all applicable U.S. EPA Noise
Control Regulations. This warranty
covers this vehicle as designed,
built and equipped by General
Motors, and is not limited to any
particular part, component or
system of the vehicle manufactured
by General Motors. Defects in
design, assembly or in any part,
component or system of the vehicle
as manufactured by General
Motors, which, at the time it left
General Motors’s control, caused
noise emissions to exceed Federal
standards, are covered by this
warranty for the life of the vehicle.