height CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 37
1. Adjust the seat, if the seat isadjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
2. Pick up the latch plate and pull the belt across you. Do not let it
get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 059. If this occurs, let
the belt go back all the way
and start again. If the locking
feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
3. Push the latch plate into the buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 042.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you.
See “Seat belt Height Adjuster” later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull
up on the shoulder belt.
It may be necessary to pull
stitching on the seat belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
38 Seats and Restraints
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the seat belt
webbing when the seat belt is not in
use. The latch plate should rest on
the stitching on the seat belt, near
the guide loop on the side wall.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Seat Belt Height Adjuster
The vehicle has a seat belt height
adjuster for the driver and front
outboard passenger positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. See
How to
Wear Seat Belts Properly 034.
Squeeze both sides of the release
button and pull outward. Then move
the height adjuster up or down to
the desired position and release the
button.
After the adjuster is set to the
desired position, try to move it up or
down without squeezing the release
button to make sure it has locked
into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side
impact airbags and roof-rail airbags,
it also has seat belt pretensioners
for the front outboard occupants.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
42 Seats and Restraints
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep aseat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. See
Seat Belt
Reminders 090.
Keep seat belts clean and dry. See
Seat Belt Care 042.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water. Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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54 Seats and Restraints
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0330.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.
Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, ceiling trim, or pillar
garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors, sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
If the vehicle has rollover roof-rail
airbags, see
Different Size Tires
and Wheels 0272 for additional
important information.
If the vehicle must be modified
because you have a disability and
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle
is modified for any other reason, call
Customer Assistance. See
Customer Assistance Offices 0323.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 090.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 55
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, seeWhere Are the
Airbags? 046. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
(Continued)
Warning (Continued)
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 090.
Child Restraints
Older Children
Older children who have outgrown
booster seats should wear the
vehicle’s seat belts.
The manufacturer instructions that
come with the booster seat state the
weight and height limitations for that
booster. Use a booster seat with a
lap-shoulder belt until the child
passes the fit test below:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Seats and Restraints 59
For each type of child restraint,
there are many different models
available. When purchasing a child
restraint, be sure it is designed to be
used in a motor vehicle. If it is, the
child restraint will have a label
saying that it meets federal motor
vehicle safety standards.
The instruction manual that is
provided with the child restraint
states the weight and height
limitations for that particular child
restraint. In addition, there are many
kinds of child restraints available for
children with special needs.
{Warning
To reduce the risk of neck and
head injury in a crash, infants and
toddlers should be secured in a
rear-facing child restraint until age
two, or until they reach the
maximum height and weight limits
of their child restraint.
{Warning
A young child's hip bones are still
so small that the vehicle seat belt
may not remain low on the hip
bones, as it should. Instead, it
may settle up around the child's
abdomen. In a crash, the belt
would apply force on a body area
that is unprotected by any bony
structure. This alone could cause
serious or fatal injuries. To reduce
the risk of serious or fatal injuries
during a crash, young children
should always be secured in an
appropriate child restraint.
Child Restraint Systems
Rear-Facing Infant Restraint
A rear-facing child restraint provides
restraint with the seating surface
against the back of the infant.
The harness system holds the infant
in place and, in a crash, acts to
keep the infant positioned in the
restraint.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 189
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from
both sides of the vehicle, or 3.5 m
(11 ft). The height of the zone is
approximately between 0.5 m (1.5 ft)
and 2 m (6 ft) off the ground. This
zone starts at approximately the
middle of the vehicle and goes back
8 m (26 ft).
How the System Works
The SBZA symbol lights up in the
side mirrors when the system
detects a moving vehicle in the next
lane over that is in the side blind
zone. This indicates it may beunsafe to change lanes. Before
making a lane change, check the
SBZA display, check mirrors, glance
over your shoulder, and use the turn
signals.
Left Side Mirror
DisplayRight Side Mirror Display
When the vehicle is started, both
outside mirror SBZA displays will
briefly come on to indicate the
system is operating. When the
vehicle is in a forward gear, the left
or right side mirror display will light
up if a moving vehicle is detected in
that blind zone. If the turn signal is
activated in the same direction of a
detected vehicle, this display will
flash as an extra warning not to
change lanes.
SBZA can be disabled through the
Driver Information Center (DIC). See
Driver Information Center (DIC)
0 99. If SBZA is disabled by the
driver, the SBZA mirror displays will
not light up.
When the System Does Not
Seem to Work Properly
SBZA displays may not come on
when passing a vehicle quickly, for
a stopped vehicle, or when towing a
trailer. The SBZA detection zones
that extend back from the side of
the vehicle do not move further back
when a trailer is towed. Use caution
while changing lanes when towing a
trailer. SBZA may alert to objects
attached to the vehicle, such as a
trailer, bicycle, or object extending
out to either side of the vehicle. This
is normal system operation; the
vehicle does not need service.
SBZA may not always alert the
driver to vehicles in the side blind
zone, especially in wet conditions.
The system does not need to be
serviced. The system may light up
due to guardrails, signs, trees,
shrubs, and other non-moving

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 209
1. Front of Vehicle
2. Body to Ground Distance
When using a weight-distributing
hitch, measure the front fender
height distance (2) before
connecting the trailer. Adjust the
spring bars until the front fender
height distance (2) is the same
height before the trailer was
connected. Do not reduce the front
fender height below the initial
distance (2).
Tires
.Do not tow a trailer while using a
compact spare tire on the
vehicle. .
Tires must be properly inflated to
support loads while towing a
trailer. See Tires0255 for
instructions on proper tire
inflation.
Safety Chains
Always attach chains between the
vehicle and the trailer, and attach
the chains to the holes on the trailer
hitch platform. Instructions about
safety chains may be provided by
the hitch manufacturer or by the
trailer manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road
if it becomes separated from the
hitch. Always leave just enough
slack so the combination can turn.
Never allow safety chains to drag on
the ground.
Trailer Brakes
Loaded trailers over 675 kg
(1,500 lb) must be equipped with
brake systems and with brakes for
each axle. Trailer braking equipment
conforming to Canadian Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may
require trailers to have their own
braking system if the loaded weight
of the trailer exceeds certain
minimums that can vary from state
to state. Read and follow the
instructions for the trailer brakes so
they are installed, adjusted, and
maintained properly. Never attempt
to tap into your vehicle's hydraulic
brake system. If you do, both the
vehicle anti-lock brakes and the
trailer brakes may not function,
which could result in a crash.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a
trailer connector on the rear bumper,
a seven-wire trailering harness is
tied to the vehicle’s frame. The
harness requires the installation of a
trailer connector, which is available
through your dealer.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
216 Vehicle Care
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
electronic keys, may contain
perchlorate materials. Perchlorate
Material–special handling may
apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 054.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner ’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 330.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle 053.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Vehicle Care 239
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications. SeeCapacities and
Specifications 0318.
Brake pads should be replaced as
complete sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change in many other ways if the wrong
replacement brake parts are
installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir
is filled with DOT 3 brake fluid. See
Engine Compartment Overview
0
218 for the location of the
reservoir.
There are only two reasons why the
brake fluid level in the reservoir may
go down:
. Normal brake lining wear. When
new linings are installed, the
fluid level goes back up. .
A fluid leak in the brake
hydraulic system. Have the
brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid
reservoir cap and the area around
the cap before removing it.
Do not top off the brake fluid.
Adding fluid does not correct a leak.
If fluid is added when the linings are
worn, there will be too much fluid
when new brake linings are
installed. Add or remove fluid, as
necessary, only when work is done
on the brake hydraulic system.
{Warning
If too much brake fluid is added, it
can spill on the engine and burn,
if the engine is hot enough. You
or others could be burned, and
the vehicle could be damaged.
Add brake fluid only when work is
done on the brake hydraulic
system.