maintenance CITROEN BERLINGO VAN 2019 Handbook (in English)

Welcome
Thank you for choosing a Citroën Berlingo.
This document presents the information and recommendations required
for you to be able to explore your vehicle in complete safety.
Your vehicle will be fitted with only some of the equipment described in
this document, depending on its trim level, version and the specification
for the country in which it was sold.
The descriptions and illustrations are given as indications only.
Automobiles CITROËN reser ves the right to modify the technical data,
equipment and accessories without having to update this edition of the
guide.
If ownership of your vehicle is transferred, please ensure this
Handbook is passed on to the new owner. Key
Safety warning
Additional information
Contributes to the protection of the environment
Left-hand drive vehicle
Right-hand drive vehicle
Key
This key will enable you to identify the special features of your vehicle: 5 seats
7 seats
In this document you will find all of the instructions and
recommendations on use that will allow you to enjoy your vehicle to the
fullest. It is strongly recommended that you familiarise yourself with it
as well as the Maintenance and Warranty Guide which will provide you
with information about warranties, servicing and roadside assistance
associated with your vehicle. Location of the equipment /button described with a black zone

9
Limit the causes of excess
consumption
Spread loads throughout the vehicle; place
the heaviest items at the back of the boot, as
close as possible to the rear seats.
Limit the loads carried in the vehicle and
reduce wind resistance (roof bars, roof rack,
bicycle carrier, trailer, etc.). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and
refit your summer tyres.
Observe the recommendations
on maintenance
Check the tyre pressures regularly, when cold,
referring to the label in the door aperture,
driver's side.
Carry out this check in particular:
-
b
efore a long journey,
-

a
t each change of season,
-

a
fter a long period out of use.
Do not forget the spare wheel and the tyres on
any trailer or caravan.
Have your vehicle ser viced regularly (engine
oil, oil filter, air filter, cabin filter, etc.) and
obser ve the schedule of operations in the
manufacturer's service schedule. When filling the tank, do not continue after the
3
rd cut-off of the nozzle to avoid over flow.
At the wheel of your new vehicle, it is only
after the first 1,900
miles (3,000 kilometres)
that you will see the fuel consumption settle
down to a consistent average. With a BlueHDi Diesel engine, if the SCR
system is faulty, your vehicle becomes
polluting. Visit a CITROËN dealer or a
qualified workshop as soon as possible to
bring your vehicle’s nitrogen oxides emissions
back in line with the regulations.
.
.
Eco-drivingsommaire

10
Activation/Deactivation
F To deactivate or activate this mode, press this button.
The indicator lamp is illuminated when the
system is activated.
Eco-coaching
This function provides the driver with advice
and information, in order to help adopt a more
economical and environmentally friendly
driving style.
Display in the instrument panel
Display on the touch screen
The 4 " Tr i p", "Air conditioning ",
" Maintenance " and "Driving " tabs provide
you with advice in order to optimise your
driving style.
Information relating to the driving style can
also appear in real time.
The " Report " tab assesses your driving style
on a daily basis and gives an overall score
over the entire week.
You have the option, at any time, to reset this
report by pressing " Reset". With CITROËN Connect Radio
F
I
n the "
Applications " menu,
select " Eco-coaching ".
With CITROËN Connect Nav F
I
n the "
Applications " menu,
then the " Vehicle Apps " tab,
select " Eco-coaching ".
By selecting the "
Eco-coaching"
tab of the central display in the
matrix instrument panel, you can
assess your driving in real time
with the braking and acceleration
i n d i c a t o r.
Eco mode
This mode allows you to optimise heating
and air conditioning settings to reduce fuel
consumption. It takes into account parameters such
as optimisation of braking, acceleration
management, gear changes, tyre inflation, use
of the heating/air conditioning functions, etc.
Eco-driving

79
Advice
In order for these systems to be fully effective,
follow the operation and maintenance
guidelines below:
F
T
o ensure that the air is distributed evenly,
keep the external air intake grilles at the
base of the windscreen, the nozzles, the
vents, the air outlets and the air extractor
located at the rear free from obstructions.
F

D
o not cover the sunshine sensor, located
at the top of the windscreen; this is used
for regulation of the air conditioning
system.
F

O
perate the air conditioning system for
at least 5 to 10
minutes, once or twice a
month, to keep it in per fect working order.
F

T
o prevent misting or deteriorating air
quality inside the passenger compartment,
you should not deactivate the system for
too long and you should avoid extended
operation of the air recirculation system
when driving.
F

E
nsure that the passenger compartment
filter is in good condition and have the
filter elements replaced regularly. We recommend the use of a combined
passenger compartment filter. Thanks to
its special active additive, it contributes
to the purification of the air breathed by
the occupants and the cleanliness of the
passenger compartment (reduction of allergic
symptoms, bad odours and greasy deposits).
F

T
o ensure correct operation of the air
conditioning system, you are also advised
to have it checked regularly according to
the recommendations in the Maintenance
and Warranty Guide.
F

I
f the system does not produce cold air,
switch it off and contact a CITROËN
dealer or a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power and so improves the towing
ability. If after an extended period parked
in the sun, the interior temperature
is very high, first air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
The air conditioning system does not
contain chlorine and does not present
any danger to the ozone layer.
Stop & Star t
The heating and air conditioning systems
only work when the engine is running.
To maintain a comfortable temperature
in the passenger compartment, you may
temporarily deactivate the Stop & Start
system.
For more information on Stop & Star t ,
refer to the corresponding section. The condensation created by the air
conditioning results in a discharge of
water under the vehicle when stationary
which is per fectly normal.
3
Ease of use and comfort

133
If P is displayed in the instrument panel
while the selector is in another position,
place the selector in position P to allow
the engine to be started.
If position N is selected inadvertently while
driving, allow the engine to return to idle,
then select position D to accelerate.
If your vehicle has an automatic gearbox,
never try to start the engine by pushing
the vehicle.Automatic operation
F Select position D for automatic
changing of the six gears.
Never select position N while the vehicle
is moving.
Never select position P or R unless the
vehicle is completely stationary.
Temporary manual control
of gear changes
You can temporarily take over control of gear
changes using the “ +” and “ -” steering mounted
control paddles. If the engine speed allows, the
gear change is carried out.
This function allows you to anticipate certain
situations, such as overtaking another vehicle
or approaching a bend in the road.
After a few moments with no action on the
control paddles, the gearbox returns to
automatic operation.
If position R
, D or M is selected when the
engine is running at idle, with the brakes
released, the vehicle moves even without
the accelerator being pressed.
Never leave children in the vehicle
unsupervised.
As a safety measure, never leave the
vehicle without taking your key or remote
control with you, even for a short time.
When carrying out maintenance with the
engine running, apply the parking brake
and select position P . The gearbox then operates in auto-adaptive
mode, without any inter vention on the part
of the driver. It continuously selects the most
suitable gear according to the style of driving,
the profile of the road and the load in the
vehicle.
For maximum acceleration without
touching the selector, press the
accelerator fully (kick-down).
The gearbox changes down
automatically or holds the gear
selected until the maximum engine
speed is reached.
When braking, the gearbox changes down
automatically to provide effective engine
braking.
For better safety, the gearbox will not shift up if
you release the accelerator sharply.
Creep function (moving without
using the accelerator)
This function facilitates manoeuvring of the
vehicle at low speed (when parking, in traffic
jams, etc.).
With the engine at idle, parking brake released
and position D , M or R selected, the vehicle
moves


as soon as you take your foot off
the brake pedal (even without pressing the
accelerator).
As a safety measure (with children on
board), never leave the vehicle with the
engine running and the doors closed.
6
Driving

168
Deactivation/Activation
Without audio system
With audio system or touch screen
The deactivation or activation
is carried out via the vehicle
configuration menu.
The state of the function stays in the memory
when the ignition is switched off.
F

T

o deactivate or activate the system, press
this button.
The indicator lamp is illuminated when the
system is deactivated. The parking sensors are deactivated while the
Park Assist system is measuring a space.
For more information on the Park Assist
, refer
to the corresponding section.
Operating limits
The rear parking sensors system will
be deactivated automatically if a trailer
or bicycle carrier is connected to a
towing device installed in line with the
manufacturer's recommendations.
In this case, the outline of a trailer is
displayed at the rear of the image of the
vehicle.
-

C
ertain obstacles located in the sensors’
blind spots may not be detected or no
longer be detected during the manoeuvre.
-

S
ounds such as those emitted by noisy
vehicles and machinery (e.g. lorries,
pneumatic drills, etc.) may inter fere with the
vehicle's sensors.
-

C
ertain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
-

A
ccumulated snow or dead leaves on the
road sur face can inter fere with the vehicle's
sensors.
Maintenance
recommendations
In bad or wintry weather, ensure that the
sensors are not covered with mud, ice or
snow. When reverse gear is engaged, an
audible signal (long beep) indicates that
the sensors may be dirty.
High pressure jet wash
When washing your vehicle, keep the
lance at least 30 cm away from the
sensors.
-

A f
ront or rear impact to the vehicle can
distort the settings of the sensors, which is
not always detected by the system: distance
measurements may be incorrect.
-

T
he tilting of the vehicle if the boot is
very loaded can affect the distance
measurements.
-

T
he sensors may be affected by poor
weather conditions (heavy rain, thick fog,
snowfall, etc.).
Driving

175
Operating limits
- The system may suggest an inappropriate parking space (parking prohibited, work
in progress with damaged road sur face,
location alongside a ditch, etc.).
-

T
he system may indicate that a space
was found but will not offer it because of
a fixed obstacle on the opposite side of
the manoeuvre which would not allow the
vehicle to follow a trajectory required for
parking.
-

T
he system is not designed for per forming
the parking manoeuvre on a sharp curve.
-

T
he system does not detect spaces that are
much larger than the vehicle itself or that
are delimited by obstacles that are too low
(pavements, studs, etc.) or too thin (trees,
posts, wire fences, etc.).
-

C
ertain obstacles located in the sensors’
blind spots may not be detected or no
longer be detected during the manoeuvre.
-

C
ertain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
-

A f
ront or rear impact to the vehicle can
upset the sensor settings which is not
always detected by the system: distance
measurements may be falsified. The vehicle's sensors and camera(s) may be
impaired by:
-

a
ccumulated snow or fallen leaves on the
road,
-
a

dverse weather conditions (heavy rain,
thick fog, falling snow),
-
nois

e interference from noisy vehicles and
machinery (lorries, pneumatic drills, etc.).
Do not use the function under the
following exterior conditions:
-

A
longside a soft shoulder (ditch, etc.)
or quay or on a cliff edge.
-

W
hen the road sur face is slippery (ice,
e t c .)
Do not use the function in presence of one
of the following malfunctions:
-

U
nder-inflation of a tyre.
-

I
f one of the bumpers is damaged,
-

I
f one of the cameras is faulty.
Maintenance
recommendations
- Regularly check that the sensors and cameras are clean.
If necessary, clean the camera lenses with
a soft, dry cloth.
-

I
f using a high-pressure washer, do not
direct the spray less than 30
cm from the
sensors and cameras.
-

I
n bad weather, or during the winter, ensure
that the sensors and cameras are not
covered with mud, ice or snow. Do not use the function in presence of one
of the following modifications:
-

W
hen carrying an object extending
beyond the vehicle size (ladder on
the roof bars, bicycle carrier on the
tailgate, etc.).
-
W
ith a non-approved towball in place.
-
W
ith snow chains fitted.
-
W
hen driving on a small-diameter or
"space-saver" type spare wheel.
-
W
hen the wheels fitted are a different
size from the original ones.
-
A
fter modifying one or both bumpers
(added protection, etc.).
-
I
f the sensors have been repainted
outside the CITROËN dealer network.
-
W
ith sensors not approved for your
vehicle.
-

I

f the boot is heavily loaded, the tilt of the
vehicle towards the rear may inter fere with
the distance measurements.
6
Driving

190
Diesel fuel additive level
(Diesel with particle filter)
orThe additive reser voir low level is
indicated by fixed illumination of this
warning lamp, accompanied by an
audible signal and a message that
the particle filter additive level is too
low.
To p p i n g u p
This additive must be topped up without delay
by a CITROËN dealer or a qualified workshop.
AdBlue level
An alert is triggered once the reser ve level is
reached.
To avoid the vehicle being immobilised as per
regulations, you must top up with AdBlue.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Other wise, have them checked by a CITROËN
dealer or a qualified workshop.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections
are clean.
For more information on the precautions
to take before starting work on the 12
V
battery , refer to the corresponding
section.
Versions equipped with Stop & Start are
fitted with a 12
V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
Air filter
Depending on the environment
(e.g. dusty atmosphere) and the
use of the vehicle (e.g. city driving),
replace it twice as often if
necessary .
Passenger compartment filter
Depending on the environment
(e.g. dusty atmosphere) and the
use of the vehicle (e.g. city driving),
replace it twice as often if
necessary.
A clogged passenger compartment
filter may have an adverse effect on
the per formance of the air conditioning
system and generate undesirable odours.
Oil filter
Change the oil filter each time the
engine oil is changed.
In winter (temperatures below zero), a fluid with
antifreeze must be used that is appropriate for
the prevailing conditions, in order to preser ve
the elements of the system (pump, tank, ducts,
e t c .) .
Filling with pure water is prohibited under all
circumstances (risk of freezing, limestone
deposits, etc.).
For more information on AdBlue and the SCR
system, and in particular topping it up, refer to
the corresponding section.
Practical information

191
Particle filter (Diesel)
orThe start of saturation of the particle
filter is signalled by the temporary
illumination of this warning lamp
accompanied by a message warning
of the risk of the filter clogging up.
Traffic conditions permitting, regenerate
the filter by driving at a speed of at least
37
mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this indicates
a low Diesel additive level.
For more information on Checking levels ,
refer to the corresponding section.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Brake pads
Brake wear depends on the style
of driving, particularly in the case
of vehicles used in town, over short
distances. It may be necessary to
have the condition of the brakes
checked, even between vehicle
services.
Unless there is a leak in the circuit, a drop in
the brake fluid level indicates that the brake
pads are worn.
Brake disc wear
For all information on checking
brake disc wear, contact a CITROËN
dealer or a qualified workshop. This system must be checked by a CITROËN
dealer or a qualified workshop.
Parking brake
If excessive travel or a loss of
effectiveness of this system is
noticed, the parking brake must
be adjusted, even between two
services.
On a new vehicle, the first particle
filter regeneration operations may be
accompanied by a "burning" smell, which
is per fectly normal.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at the
exhaust on acceleration. This does not
affect the behaviour of the vehicle or the
environment.
Electric parking brake
This system does not require any
specific check. However, in the
event of a problem, have the system
checked by a CITROËN dealer or a
qualified workshop.
For more information on the Electric
parking brake , refer to the corresponding
section.
Wheels and tyres
The pressure must be checked on
all tyres, including the spare wheel,
when the tyres are "cold", at least
once a month and before a long
j o u r n ey.
7
Practical information

195
Advice on care
General recommendations on the care and maintenance of your vehicle are given in the
Maintenance and Warranty Guide.Observe the following recommendations to
avoid damaging your vehicle:
-

D
o not clean your headlamps with a dry
or abrasive cloth, nor with detergent or
solvent products. Use a sponge and
soapy water or a pH neutral product.
-

W
hen using a high-pressure washer
on stubborn dirt, avoid prolonged use
on the headlamps, the lamps and their
edges to avoid damaging their lacquer
finish and seals.
-

N
ever use an abrasive sponge to clean
persistent dirt, as this may scratch the
paint sur face. Use a soft cloth with
soapy water instead.
-

W
hen washing your vehicle, never
clean the interior with a water jet.
-

W
hen washing your vehicle in an
automatic roller-brush car wash, be
sure to lock your doors and, depending
on version, remove the key. It is always preferable to have paint
repairs carried out by a CITROËN dealer
or a qualified workshop.
-

N
ever use high-pressure washing to
clean the engine compartment, in order
to avoid damaging the electrical units.
-

L
iquids carried in an open vessel (e.g.
a cup or mug) could be spilt, presenting
a risk of damage on contact with the
controls in the dashboard and centre
console. Be careful.
Depending on version, in order to avoid
damaging or unpeeling the stickers on the
bodywork, you are strongly advised against
using high-pressure washing to wash your
vehicle. It is recommended that you wash
it using a high-flow water jet and rinse the
vehicle down using demineralised water.
Only a microfibre cloth is recommended for
wiping your vehicle; it must be clean and
used gently.
7
Practical information