battery CITROEN BERLINGO VAN 2019 Owner's Manual

41
Access
2Risk of explosion or leaking of
inflammable liquid or gas!
Do not use in/store in/place in an environment
where the temperature is extremely high or
where the pressure is extremely low due to
very high altitude.
Do not try to burn, crush or cut a used battery.
Reinitialising the remote
control
Following replacement of the battery or in
the event of a fault, it may be necessary to
reinitialise the remote control.
Without Keyless Entry and Start

► Switch the ignition off.
► T urn the key to position 2 (Ignition on) .
►

Immediately press the closed padlock button
for a few seconds. ►


Switch off the ignition and remove the key
from the ignition switch.
The remote control is now fully operational
again.


► Insert the mechanical key (incorporated into
the remote control) into the lock to open the
vehicle.
►

Place the electronic key against the back-up
reader on the steering column and hold it there
until the ignition is switched on.
►


W
ith a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

W
ith an automatic gearbox, while in mode
P, depress the brake pedal.
►

Switch on the ignition by pressing the
"

START/STOP" button.
If the fault persists after reinitialisation, contact a
CITROËN dealer or a qualified workshop without
delay.
Central locking / unlocking
This function enables the doors to be locked or unlocked simultaneously from inside the vehicle.




When locking/deadlocking from the
outside
When the vehicle is locked or deadlocked
from the outside, the indicator lamp flashes
and the button is deactivated.
►

After normal locking, pull one of the
interior door controls to unlock the vehicle.
►


After deadlocking, you must use the
remote control, the "Keyless Entry and
Start" system or the built-in key to unlock the
vehicle.
Manual mode
► Press this button to lock / unlock the
vehicle.
Driving with the doors locked could make
it difficult for the emergency services to
enter the vehicle in an emergency.

45
Access
2This roof flap at the rear is compatible only with
side-hinged doors.


To open the rear roof flap:
– Lift the black paddle of the toggle.
–

Relax the toggle by pressing on the rear roof
flap (downwards) then release the hook.
–


Lift the rear roof flap.
–


Move past the point of resistance to lock the
rear roof flap with the support props.
Never drive without the props in place.
To close the rear roof flap:
–

Check that the support bar is properly
secured.
–


Lower the rear roof flap.
–


While pressing on the rear roof flap
(downwards), take the two spring rings and then
place the hook in its housing.
–


Lower the black paddle to lock the rear roof
flap.
Locking the rear roof flap holds it firmly against
the seal, ensuring watertight sealing with no
noise.
Support bar
The vehicle is equipped with a support bar for
transporting long loads, after opening the rear
roof flap.
►

Fold back the support bar by lifting the lever
.
►

Guide it to the door pillar
.
►

Support the long loads to be transported, lift
them and reposition the support bar with one
hand.
►


Ensure that it is secured correctly by
pressing the handle downwards past the point of
resistance and lash the load securely

.
The side supports can be used as hooking
points.
The rear bumper has been reinforced to serve as a step when entering the
vehicle.
Never fasten a load to the roof flap.
Never drive without the support bar in
place.
The rear doors will only lock when the support
bar is installed.
When the roof flap is open, take care when
driving where height is restricted.
Never rest loads directly on the rear doors.
Comply with the usual indications for warning
other drivers.
Only use the roof flap on short trips.
Alarm



System which protects and provides a deterrent
against theft and break-ins.
Self-protection function
The system checks for any malfunction
in its components.
The alarm is triggered if the battery, button or
siren wiring is disconnected or damaged.
For all work on the alarm system, contact a
CITROËN dealer or a qualified workshop.
Exterior perimeter
The system checks whether the vehicle is
opened.
The alarm is triggered if anyone tries to open
one of the doors or the bonnet.
Volumetric
(without partition)

48
Access
1.Left-hand front
2. Right-hand front
3. Right-hand rear (depending on version)
4. Left-hand rear (depending on version)
5. Deactivation of electric window controls
located by rear seats (depending on version)
Manual operation
► To open/close the window, press/pull the
switch without passing the point of resistance;
the window stops as soon as the switch is
released.
Automatic operation
(Depending on version)
►
T o open/close the window, press/pull the
switch past its resistance point: the window
opens/closes completely when the switch is
released.
Operating the switch again stops the movement
of the window.
Window controls remain operational for
approximately 45 seconds after switching
off the ignition or after locking the vehicle.
After that time, the controls are disabled.
To reactivate them, switch on the ignition or
unlock the vehicle.
Anti-pinch
(Depending on version)
If the window meets an obstacle while rising, it
stops and immediately partially lowers again.
Deactivating the rear
controls for the rear electric
windows
(Type 2)

For your children's safety, press control 5 to
deactivate the controls for the rear electric
windows, irrespective of their positions.
The red indicator lamp in the button comes
on and a confirmation message is displayed.
The lamp will remain lit until the controls are
reactivated.
The rear electric windows can still be controlled
using the driver's controls.
Reinitialising the electric
windows
After reconnecting the battery, or in the event
of abnormal window movement, the anti-pinch
function must be reinitialised.
The anti-pinch function is disabled during the
following sequence of operations.
For each window:
►

Lower the window fully
, then raise it; it will
rise in steps of a few centimetres each time the
control is pressed. Repeat the operation until the
window is fully closed.
►

Continue to pull the control for at least one
second after the window reaches the closed
position.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this, press
the relevant control.
When the driver operates the passengers’
electric window controls, it is important to
ensure that nothing can prevent the window
from closing properly.
It is important to ensure that passengers use
the electric windows correctly.
Pay particular attention to children when
operating the windows.

63
Ease of use and comfort
3

This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear, place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
State of the
indicator lampMeaning
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Floor boxes (Petrol or
Diesel)

80
Ease of use and comfort
Depending on the outside temperature, a
certain amount of pre-conditioning time is
necessary in order to reach the programmed
temperature by the stored activation time.
This pre-conditioning time lasts up to 45
min.
with a Diesel engine and up to 30
min. with a
petrol engine.
Long range remote control
(Depending on version.)
This enables you to switch the heating in
the passenger compartment on or off from a
distance.
The remote control has a range of about 0.6
miles (1
km) in open country.


On
► Pressing and ho lding this button starts
the heating immediately (confirmed by the
green indicator lamp coming on briefly).
Off
► Pressing and ho lding this button stops
the heating immediately (confirmed by the
red indicator lamp coming on briefly).
The indicator lamp in the remote control flashes for about 2 seconds if the vehicle
has not received the signal, in which case
you should move to a different location and
repeat the command.
Changing the battery
The indicator lamp in the remote control will
change to orange if the battery charge is low.
If the indicator lamp is not on, the battery is
discharged.


► Use a coin to unscrew the cap and replace
the battery .
If the system is switched on using the
long-range remote control, the maximum
heating duration is around 45
min. with a
Diesel engine, and around 30 min. with a
petrol engine.
The ventilation is activated provided that the battery is sufficiently charged.
The heating is activated provided that:
–

the battery charge and the fuel level are
sufficient,
–


the engine has been started since the
previous heating cycle,
–


60
minutes have elapsed between two
heating requests.
Programmable heating is supplied by the
vehicle fuel tank. Before use, make sure
that you have sufficient fuel. If the fuel tank is
on reserve, you are strongly recommended
not to programme the heating.
The additional heating must always be
switched off while refuelling to avoid any risk
of fire or explosion.
To avoid the risk of poisoning or asphyxia, the programmable heating
must not be used, even for short periods, in a
closed environment such as a garage or

81
Ease of use and comfort
3workshop which is not equipped with an
exhaust gas extraction system.
Do not park the vehicle on a flammable
surface (dry grass, dead leaves, paper, etc.)
- Risk of fire!
Glazed surfaces such as the rear screen
or windscreen can become very hot in
places.
Never put objects on these surfaces; never
touch these surfaces - Risk of burns!
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
Temperature conditioning (Electric)
This function allows you to programme the
temperature in the passenger compartment to
reach a pre-defined, non-modifiable temperature
(approx. 21°C) before you enter the vehicle, on
the days and at the times of your choice.
This function is available when the vehicle is
connected or not connected.
Programming
Programming can be carried out from a
smartphone using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
With CITROËN Connect Nav system
In the Applications menu:
Press " Car Apps" to display the applications
home page.
Select Temperature conditioning .
►

Press
+ to add a programme.
►

Select the time of entry into the vehicle and
the desired days. Press

OK.
►

Press
ON to activate this programme.
The temperature pre-conditioning sequence
begins approximately 45 minutes before the
programmed time when the vehicle is connected
(20 minutes when it is not connected) and is
maintained for 10 minutes after.
You can set multiple programmes. Each one is saved in the system.
To optimise the driving range, we recommend
starting a programme while the vehicle is
connected.
The fan noise that occurs during temperature pre-conditioning is perfectly
normal.
Operating conditions
– The function is only activated when the
ignition is switched off and the
vehicle
locked.
–

When the vehicle is not connected, the
function is only activated if the battery charge
level is greater than 50%.
–


When the vehicle is not connected and a
recurring programme is active (e.g. from Monday
to Friday), if two temperature pre-conditioning
sequences are run without the vehicle being
used, the programme will be deactivated.
Courtesy lamp
Automatic switching on/off
The front courtesy lamp comes on when the key
is removed from the ignition switch.
All courtesy lamps come on when the vehicle is
unlocked, when one of the corresponding doors
is opened and when locating the vehicle using
the remote control.
They fade to off after the ignition is switched on
and when the vehicle is locked.
Take care not to allow objects to come into contact with the courtesy lamp.

84
Lighting and visibility
Switching off of the lighting when the
ignition is switched off
When the ignition is switched off, all of the
lamps turn off immediately, except for the
dipped beam headlamps if automatic guide-
me-home lighting is activated.
Switching on the lamps after
switching off the ignition
If the driver's door is opened, a temporary
audible signal warns the driver that the lamps
are on.
They will go off automatically after a period
of time that depends on the level of charge in
the battery (entering energy economy mode).
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!


Travelling abroad
If planning to use your vehicle in a
country that drives on the other side of the
road, the dipped beam headlamps must be
adjusted to avoid dazzling oncoming drivers.
Contact a CITROËN dealer or a qualified
workshop.
Direction indicators

► Left or right: lower or raise the lighting control
stalk, beyond the point of resistance.
If you keep the direction indicators on for
more than 20 seconds, the volume of the
audible signal will increase if the speed is
above 50 mph (80 km/h).
Three flashes
► Press briefly upwards or downwards, without
going beyond the point of resistance; the
direction indicators will flash 3 times.
Parking lamps
(Depending on version)
Vehicle side marking by lighting the sidelamps
on the traffic side only.
►

Within one minute after switching off the
ignition, operate the lighting control stalk
upwards or downwards, depending on the side
of the traffic (e.g.

when parking on the right, push
the lighting control stalk down to light up on the
left).
This is confirmed by an audible signal and the
lighting of the corresponding direction indicator
lamp on the instrument panel.
►

T
o switch off the parking lamps, return the
lighting control stalk to the central position.
Automatic headlamp illumination
When a low level of ambient light is detected
by a sunshine sensor, the number plate
lamps,
sidelamps and dipped beam headlamps
are switched on automatically, without any action

93
Safety
5The eCall (SOS) system is activated by default.
► In an emergency , press button 1 for more
than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, irrespective of the deployment
of any airbags.
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
– The indicator lamp flashes red: replace the
back-up battery .
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.

11 8
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–

T
raction battery relay when starting.
–

V
acuum pump when braking.
–

V
ehicle tyres or aerodynamics when driving.
–

Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►

Reduce speed and lower the engine speed to
limit the amount of heating produced.
►


Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.

122
Driving
► With your foot on the brake, select mode D
or R.
►

Release the brake pedal, then accelerate.
On starting, the instrument panel lights up and
the power indicator cursor moves to the "neutral"
position.

The steering column automatically
unlocks (you may hear a sound and feel the
steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Start
Switching on the ignition with
Keyless Entry and Start


With the "Keyless Entry and Start"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
back-up reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
with Keyless Entry and Start
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off with Keyless Entry
and Start
In case of emergency only, the engine can be
switched off without conditions (even when
driving).