CITROEN BERLINGO VAN 2021 Handbook (in English)

149
Practical information
7and unscrew the cap by two turns to allow the
pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.
Capacity of the tank:
–

5.3 litres for "very cold climate" versions.
–


2.2 litres for other versions.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level
in the particle filter additive tank,
this warning lamp comes on fixed, accompanied
by an audible warning and a message warning
that the additive level is too low.
Topping up
This additive must be topped up without delay by
a CITROËN dealer or a qualified workshop.
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the AdBlue range
indicators, refer to the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on the Supply of AdBlue,
refer to the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.

150
Practical information
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is
approaching saturation, this
warning lamp comes on temporarily,
accompanied by a message warning of the risk
of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37

mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a CITROËN dealer or a
qualified workshop.
Manual parking brake
If you notice excessive brake lever travel
or decreased effectiveness, the parking
brake must be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add

151
Practical information
70.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue® (BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel particle filter
(DPF) for the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 17 litres.
Its capacity allows a driving range of
approximately 3,700
miles (6,000 km), (which
may vary considerably depending on your
driving style and the vehicle). An alert system
is automatically triggered when the remaining
range reaches 1,500 miles (2,400
km), i.e. once
the reserve level has been reached.
Several alerts are triggered successively during
the remaining 1,500 miles (2,400
km) before the
tank is empty and the vehicle blocked.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a
system required by legislation prevents
starting of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 680
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
In order to ensure that the SCR system
operates correctly:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another
container: it would lose its purity.
–

Never

dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or in a qualified workshop.

152
Practical information
You can also visit a service station equipped with AdBlue® pumps specially
designed for private vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out in the ambient air.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11
°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into its tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never put the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting

”
system into the passenger compartment

.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Starting, press the
"

START/STOP" button to switch off the engine.


► With the vehicle unlocked and the fuel filler
flap open, turn the blue cap of the AdBlue® tank
anti-clockwise and remove it.
►

With a container of

AdBlue
®: after checking
the expiry date, read carefully the instructions
on the label before pouring the contents of the
container

into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: introduce the nozzle
and fill the tank until the automatic cut-off of the
nozzle.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.

153
Practical information
7– Stop after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
If the AdBlue® tank is completely empty
– which is confirmed by the “Top
up

AdBlue: Starting impossible” message – it
is essential to add at least 5 litres.
After refilling
► Refit the blue cap to the tank filler and turn it
clockwise, as far as it will go.
►

Close the fuel filler flap.
Do not dispose of AdBlue® bottles or
containers in the household waste.
Place them in a container reserved for this
purpose or take them back to where you
purchased them.
Free-wheeling
In certain situations, you must allow the vehicle
to free-wheel (while being towed, on a rolling
road, in an automatic car wash, or being
transported by rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With a manual gearbox and
electric parking brake
/
Release procedure
► With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►

While depressing the brake pedal, switch off
the ignition.
►


Release the brake pedal, then switch on the
ignition again.
►


While depressing the brake pedal, press the
control lever to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, start the
engine.
With an automatic gearbox
and electric parking brake
/
Release procedure
► With the engine running and while depressing
the brake pedal, set the gear selector to N
.
►

While depressing the brake pedal, switch off
the ignition.
► Release the brake pedal, then switch on the
ignition again.
►

While depressing the brake pedal, press the
control lever to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, start the
engine.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on or off. If you do,
the engine will start, requiring you to restart
the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment, due to the risk
of damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.

154
Practical information
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key.
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle more frequently to remove salty
deposits (in coastal areas), soot (in industrial
estates) and mud (in wet or cold areas).
These substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop if you require advice on removing
stubborn stains requiring special products
(such as tar or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure washer to
clean the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage if they come into contact with the
controls in the dashboard and centre console.
Take care!
Bodywork
High-gloss paint
Do not use abrasive products or
solvents, petrol or oil to clean the
bodywork.
Never use an abrasive sponge to clean
stubborn stains. Risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft sponge and soapy water or a
pH neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high pressure washer to
clean the vehicle. Risk of damaging or
detaching the decals!
Use a high-flow hose at a temperature
between 25°C and 40°C.
Sweep the jet of water across the surface to
be cleaned, perpendicular to it.
Rinse the vehicle with demineralised water.

155
In the event of a breakdown
8Running out of fuel
(Diesel)
On vehicles fitted with Diesel engines, the fuel
system must be primed if you run out of fuel.
If the engine does not start first time, do not keep
trying, but start the procedure again from the
beginning.
For more information on Misfuel
prevention (Diesel), refer to the
corresponding section.
With 1.6 BlueHDi (Euro 6.1)
► Switch on the ignition (without starting the
engine).
►

W
ait around 6 seconds and switch off the
ignition.
►

Repeat the operation 10
times.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
With 1.5 BlueHDi (Euro 6.2/6.3)
► Switch on the ignition (without starting the
engine).
►

W
ait around 1 minute and switch off the
ignition.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Non-BlueHDi engines
► Open the bonnet and then, if necessary ,
unclip the cover to access the priming pump.
► Operate the priming pump repeatedly
until resistance is felt (resistance may be
felt at the first press).
►

Operate the starter motor to start the engine
(if the engine does not start at the first attempt,
wait around 15 seconds before trying again).
►


If the engine does not start after a few
attempts, operate the priming pump again, then
the starter motor

.
►

Put the cover back in place and clip it in, then
close the bonnet.
Tool kit
► For easier access, move the seat(s) forward.
Accessing the tools
With a temporary puncture repair kit

The kit is located under the right-hand front seat.
With spare wheel

The jack is located under the right-hand front
seat.
The tools are located under the left-hand front
seat.
Description of tools
1. Chock to immobilise the vehicle.
2. Removable towing eye.
3. Torx key.
Allows the removal of the rear lamps in order
to change a bulb.
With a temporary puncture repair kit

156
In the event of a breakdown
4.12 V compressor with a cartridge of sealant
and a speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel
5. Wheelbrace.
For removing the wheel bolts and raising/
lowering the jack.
6. Jack.
Used to raise the vehicle.
7. Wheel bolt cover/wheel trim removal tool
(depending on equipment).
If present on the vehicle, used to remove
the wheel bolt covers on alloy wheels or the
wheel trim on steel wheels.
8.Socket for the “security” wheel bolts.
For adapting the wheelbrace to the special
"security" bolts.
For more information on the Spare
wheel, please refer to the corresponding
section.
All of these tools are specific to your vehicle and may vary depending on
equipment.
Do not use them for any other purposes.
The jack must only be used to change a wheel with a damaged or punctured tyre.
The jack does not require any maintenance.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
Certain parts of the jack such as the
screw thread or the joints could cause
injury: avoid touching them.
Carefully remove all traces of lubrication
grease.
Temporary puncture repair kit
Scan the QR code on page 3 to view
explanatory videos.
Comprising a compressor and a sealant
cartridge, it allows the temporary repair of a
tyre so that you can drive to the nearest garage.
It is designed to repair most punctures
which could affect the tyre, located on
the tyre tread or shoulder.
The vehicle's electric system allows the connection of the compressor for long
enough to inflate a tyre after a puncture
repair.
For more information on the Tool kit,
refer to the corresponding section.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
►

Park the vehicle without obstructing traffic
and apply the parking brake.
►


Follow the safety instructions (hazard
warning lamps, warning triangle, high visibility

157
In the event of a breakdown
8vest, etc.) according to the legislation in force in
the country of driving.
►
Switch off the ignition.
►


Remove the valve cap from the tyre to be
repaired, and place it in a clean area.


► Connect the hose from the bottle of sealant
to the valve of the tyre to be repaired and tighten
firmly
.
►

Connect the pipe from the compressor to the
bottle of sealant.
►


Check that the compressor switch is in
position

"O".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
Only the 12 V socket located at the front
of the vehicle can be used to power the
compressor .
► Affix the speed limit sticker .
The speed limit sticker must be secured
to the interior of the vehicle in the area
close to the driver, to remind the driver that a
wheel is in temporary use.
The tyre inflation pressures are given on this label.


► Switch on the ignition.

► Switch on the compressor by moving switch
to position " I" until the tyre pressure reaches
2 bars. The sealant product is injected under
pressure into the tyre; do not disconnect the
pipe from the valve during this operation (risk of
blowback).
If after approximately 7 minutes the
pressure of 2 bars is not reached, this
indicates that the tyre is not repairable;
contact a CITROËN dealer or a qualified
workshop for assistance.
►

Move the switch to position " O

".
► Disconnect the compressor's electric plug
from the vehicle's 12 V socket.
►

Refit the cap on the valve.
►


Remove the kit.
►


Remove and store the bottle of sealant.
The sealant product is harmful if swallowed and causes irritation to the
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the
bottle.
After use, do not discard the bottle in
standard waste, take it to a CITROËN dealer
or an authorised waste disposal site.
Do not forget to obtain a new bottle of
sealant, available from a CITROËN dealer or
a qualified workshop.


► Drive immediately for approximately 3 miles
(5 kilometres) at reduced speed (between
12 and 37 mph (20 and 60
km/h)) to plug the
puncture.
►

Stop to check the repair
and the tyre
pressure using the kit.

158
In the event of a breakdown
With a tyre repaired using this type of kit,
do not exceed a speed of 50 mph
(80

km/h) and do not drive more than
125

miles (200 km).
Contact a CITROËN dealer or a qualified
workshop to have the tyre changed.
Checking / adjusting tyre
pressures
The compressor can be used, without injecting
sealant, to check and, if necessary, adjust the
tyre pressures.
►

Remove the valve cap from the tyre and keep
it in a clean place.
►


Uncoil
the pipe stowed under the compressor.
►

Screw the pipe onto the valve and tighten
firmly

.
►

Check that the compressor switch is in
position " O

".
►

Fully uncoil the electric cable stowed under
the compressor

.
►

Connect the compressor's electric plug to the
vehicle's 12

V socket.
►

Switch on the ignition.
Only the 12 V socket located at the front
of the vehicle can be used to power the
compressor .
The tyre inflation pressures are given on
this label.


► Start the compressor by placing the switch at
position " I
" and adjust the pressure to the value
shown on the vehicle's tyre pressure label. To
deflate: press the black button located on the
compressor pipe, near the valve connection.
If after 7 minutes the pressure of 2 bars
is not reached, this indicates that the tyre
is damaged; contact a CITROËN dealer or a
qualified workshop for assistance.
►

Once the correct pressure is reached, put the
switch in position " O

".
►

Remove the kit and stow it.
Should the pressure of one or more tyres
be adjusted, it is necessary to reinitialise
the under-inflation detection system.
For more information on Tyre under-inflation
detection, refer to the corresponding section.
Spare wheel
Scan the QR code on page 3 to view
explanatory videos.
Procedure for changing a damaged wheel with
the spare wheel using the tools provided with the
vehicle.
For more information on the Tool kit,
refer to the corresponding section.
►

Park the vehicle, taking care to avoid
obstructing traffic, and apply the parking brake.
►


Follow the safety instructions (hazard
warning lamps, warning triangle, wearing high
visibility vest, etc.) according to the legislation in
force in the country where you are driving.
►


Switch off the ignition.
Access to the spare wheel
► Access to the spare wheel is from the rear .

► If your vehicle is fitted with a towbar, raise
the rear of the vehicle using the jack (must be
at jacking point B) to allow sufficient space to
remove the spare wheel.
Removing the spare wheel from the
carrier
► Depending on version, open the tailgate or
side-hinged doors.