CITROEN BERLINGO VAN 2021 Handbook (in English)

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140
Practical information
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol
respectively.

Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".

Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel fuels could prevent the engine from operating
correctly
. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s
engine.
In certain countries, the use of a particular
fuel may be required (specific octane rating,
specific trade name, etc.) to ensure correct
operation of the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 61 litres
(petrol) or 50 litres (Diesel).
Reserve level: approximately 6 litres.
Low fuel level
/2
1 1When the low fuel level is reached,
this warning lamp comes on on the
instrument panel, accompanied by an onscreen
message and an audible signal. When it first
comes on, about 6 litres of fuel remain in the
tank.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and
an audible signal. When driving, this message
and audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
At least 10 litres of fuel must be added, in order
to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This is entirely normal and
results from the sealing of the fuel system.
To refuel in complete safety:
►

Always switch off the engine.
►


Unlock the vehicle using the Keyless Entry
and Starting.
►


Open the fuel filler flap.

141
Practical information
7

► With a conventional key, insert the key into
the filler cap, then turn the key to the left.


► Unscrew and remove the filler cap, then
place it on the holder located on the fuel filler
flap.
►

Insert the nozzle and push it in fully (while
pushing on the metal valve A

).
►

Fill the tank. Do not continue past the
third cut-off of the nozzle, as this may cause
malfunctions.
► Put the filler cap back in place and close it by
turning to the right.
►

Push the fuel filler flap to close it (your
vehicle must be unlocked).


If the fuel filler flap is open, a device
prevents the left-hand side door from
opening.
The door can be opened half-way, however.
Close the fuel filler flap to regain use of the
door.
The vehicle is fitted with a catalytic converter,
which helps to reduce the level of harmful
emissions in the exhaust gases.
If you have put in the wrong fuel for
your vehicle, you must have the fuel
tank drained and filled with the correct fuel
before starting the engine.
Fuel cut-off
Your vehicle is fitted with a safety system that
cuts off the supply of fuel in the event of an
impact.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank
of a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device appears when the filler cap is removed.
Operation

When a petrol filler nozzle is inserted into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type
filler nozzle.
It remains possible to use a fuel jerrycan
to fill the tank.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence

142
Practical information
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
The snow chains must be fitted only to the front wheels. They must never be
fitted to "space-saver" type spare wheels.
Take account of the legislation specific to each country on the use of snow chains
and the maximum authorised speed.
Installation tips
► If you have to fit the chains during a journey ,
stop the vehicle on a flat surface on the side of
the road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of your vehicle.
►


Fit the chains following the instructions
provided by the manufacturer

.
►

Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
► Stop your vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging your vehicle's tyres and the road
surface. If your vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Use only the chains designed to be fitted to the
type of wheel fitted to your vehicle:
Original tyre size Maximum link size (mm)
195/65 R15 9
205/60 R16
205/55 R17
215/65 R16
215/60 R17 cannot be fitted with
chains
You can also use snow socks.
For more information, contact a CITROËN dealer
or a qualified workshop.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to
the axle and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towed load
must be reduced by 10
% for every 1,000 metres
of altitude.
Use towing devices and their unmodified
harnesses approved by CITROËN. It is
recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If the towing device is not fitted by a
CITROËN dealer, it must still be fitted in
accordance with the vehicle manufacturer's
instructions.
Certain driving assistance or manoeuvring
assistance functions are automatically
disabled if an approved towbar is used.
Observe the maximum authorised
towable weight, indicated on your
vehicle's registration certificate, the
manufacturer's label as well as in the
Technical data section of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).

143
Practical information
7Observe the legislation in force in the
country in which you are driving.
Towing devices
Depending on equipment, the vehicle can be fitted with one of the following towing devices:
Approval No.: E1 R55 (reference 1)
Mounting position then towing device reference
Type of towing device

Towing device fixed at the top


Towing device fixed at the bottom

Swan neck – Standard swan neck L1
– Standard swan neck L2 –
Cross (worksite) swan neck L1
– Cross (worksite) swan neck L2


Quickly detachable towball – Standard quickly detachable
towball L1
–

Standard quickly detachable towball L2 –

Cross (worksite) quickly
detachable towball L1
–

Cross (worksite) quickly
detachable towball L2
For more information on your towing device, refer to the user guide supp\
lied with it.

144
Practical information
Towing device with quickly detachable towball
No tools are required to install or remove this
genuine towing device.
Trailers with LED lamps are not
compatible with the wiring harness of this
device.
Fitting

► On the towball, move the lever from position
1 to position 2.
►

Before fitting the towball, check that the
contact points (shown by the arrows) are clean.
Use a soft, clean cloth.
► Insert the end of the towball into the carrier ,
located underneath the rear bumper, as far as it
can go.
►

Secure the towball correctly by moving the
lever to position 3

("locked" position).
►

If necessary
, pivot the socket downwards,
paying attention to the exhaust pipe.
►

Connect the trailer plug to the 13-pin socket
provided next to the carrier

.
►

Secure the trailer by connecting its safety
cable to the eye on the carrier

.
Removing
► On the towball, move the lever from position
3 to position 2.
►

Remove the towball by pulling it towards you.
►


Once the towball has been removed, move
the lever from position 2

to position 1.
If the towball is not locked, the trailer can
detach. This may cause an accident.
Always lock the towball as described in the
instructions.
Observe the legislation in force in the country
in which you are driving.
Remove the towball when not in use.
Before starting the vehicle, check that the
trailer lamps operate correctly.
Before setting off, check the adjustment of the
headlamp beam height.
Connect the trailer plug with the engine
off .
If you connect the trailer plug within a few
minutes of switching off the engine, do not
touch the exhaust pipe. Risk of burns!
Carrier systems (box or bicycle
carrier)
Always comply with the maximum load
authorised on the towing device: if exceeded,
the device may detach from the vehicle,
potentially causing a serious accident.
For more information about the Engine
technical data and towed loads and in
particular, the maximum load on the towing
device, refer to the corresponding section.
Remove the quickly detachable towball
when not towing a trailer.
Energy economy mode
System which manages the duration of use of
certain functions to conserve a sufficient level of
charge in the battery.
After switching off the engine and for a maximum
cumulative period of around 40 minutes, you can
continue to use functions such as the audio and
telematics system, the wipers, the dipped beam
headlamps, the courtesy lamps, etc.

145
Practical information
7Switching to the mode
A message indicating that the vehicle has
switched to economy mode is displayed on the
instrument panel screen and the active functions
are put on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes using your audio system’s hands-free
system.
Exiting the mode
These functions will be automatically reactivated
the next time the vehicle is used.
In order to restore the use of these functions
immediately, start the engine and let it run:
–

for less than 10 minutes, to use the equipment
for approximately 5 minutes,
–


for more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the duration specified to
ensure that the battery charge is sufficient.
Do not repeatedly and continuously restart the
engine in order to charge the battery

.
A flat battery prevents the engine from starting.
For more information on the 12 V battery,
refer to the corresponding section.
Load reduction mode
System that manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Roof bars / Roof rack
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars and racks, at least
before each trip.
Remove the roof bars once they are no longer
needed.
In the event of loading ( not exceeding
40 cm in height) on the roof, do not
exceed the following loads:
–

T

ransverse bars on longitudinal bars:
80

kg.
–

T

wo transverse bars bolted to the roof:
100

kg.
–

Three transverse bars bolted to the roof:
150


kg.
–

An aluminium rack: 120

kg.
–

A

steel rack: 115 kg.
If the height exceeds 40
cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars or the roof rack
and the fixings on the vehicle.
Refer to national legislation in order to comply
with the regulations for transporting objects
that are longer than the vehicle.


In the event of loading a 7-seat model
(not exceeding 40 cm in height) on the
roof, do not exceed the following loads:
–

Three transverse bars bolted to the roof:
100


kg.
–

An aluminium rack: 70

kg.
–

A

steel rack: 65 kg.
As a safety measure and to avoid damaging the roof, it is essential to use

146
Practical information
the roof bars and racks approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars and racks.


To fit the transverse roof bars or a roof rack, use
the fixing points provided for this purpose:
►
Remove the fixing covers installed on the
vehicle.
►


Put each fixing in place and lock them on the
roof one by one.
►


Ensure that the roof bars or the roof rack are
correctly fitted (by shaking them).
The bars are adaptable for each fixing point.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
The location of the interior bonnet release lever prevents opening the
bonnet when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!
Opening
► Open the left-hand front door .

► Pull the release lever, located at the bottom
of the door frame, towards you.
►

Lift the safety catch and raise the bonnet.

► Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Take the stay out of the support slot.
► Clip the stay in its housing.

147
Practical information
7► Lower the bonnet and release it near the end
of its travel.
►

Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may
vary:
–

Air filter
.
–

Engine oil dipstick.
–


Engine oil filler cap.
Petrol engine

Diesel engine

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery / Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the

148
Practical information
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►

Grasp the dipstick by its coloured grip and
pull it out completely

.
►

Wipe the end of the dipstick using a clean,
lint-free cloth.


► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
level: the correct level is between marks A
(max)
and B (min).
Do not start the engine if the level is:
–

above mark
A: contact a CITROËN dealer or a
qualified workshop.
– below mark B : top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for the engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your CITROËN dealer and
qualified workshops).
Use of non-recommended oil may invalidate
the contractual warranty in the event of
engine failure.
Topping up the engine oil level
The location of the oil filler cap is shown in the
corresponding underbonnet layout view.
►

Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►


W
ait a few minutes before checking the level
again using the dipstick.
►

Add more oil if necessary
.
►

After checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
During the 30 minutes after topping up
the oil, the check performed with the oil
level indicator in the instrument panel when
the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
If topping up, clean the cap before
replacing it. Use only DOT4 brake fluid
from a sealed canister.
Engine coolant
Check the engine coolant level regularly.
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the
"MAX" mark but should never exceed it.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
In addition, as the cooling system is pressurised,
wait at least one hour after switching off the
engine before carrying out any work.
To avoid the risk of scalding if you need to top
up in an emergency, wrap a cloth around the cap