CITROEN BERLINGO VAN 2021 Handbook (in English)

229
CITROËN Connect Nav
12Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.

230
CITROËN Connect Nav
Navigation
I cannot enter the navigation address.
The address is not recognised.
►
Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►


Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

. ►

Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available. The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►

W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
► Have the aerial checked by a dealer.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.

231
CITROËN Connect Nav
12The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►
Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick. There may be an extended pause after
inserting a USB stick.
The system reads a variety of data (folder

, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
Some characters in information about the
currently playing media may not be displayed
correctly.
The audio system is unable to process certain
types of character.
►
Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►

Start playback from the device.
T
rack names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telphone’
s
Bluetooth function. The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►
Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary
.
Ambient noise affects the quality of the
telephone call.
►
Reduce the ambient noise level (close
windows, reduce ventilation, slow down, etc.).
Some contacts are duplicated in the list.
The options for synchronising contacts are:
synchronise the contacts on the SIM card, the
contacts on the telephone, or both. When both
synchronisations are selected, some contacts
may be duplicated.
►

Select "Display SIM card contacts" or
"Display telephone contacts".
The contacts are not listed in alphabetical
order
.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
►

Modify the telephone directory display
settings.
The system does not receive SMS.
SMS text messages cannot be sent to the
system in Bluetooth mode.

232
CITROËN Connect Nav
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
►


Modify the balance setting or the distribution
setting to obtain the desired sound quality

.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►

Check that the sound settings are appropriate
to the sources listened to. W

e recommend
setting the sound functions (Bass:, Treble:,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►

In all cases, after applying sound settings,
adjust the volume level on the portable device (to a high level) first.

Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►

Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Setting of the date and time is only available
if the synchronisation with the satellites is
deactivated.
►

Settings menu / Options /
Time-Date setting.
Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).

233
Alphabetical index
A
ABS 73
Accessories
69, 96
Access to the 3rd row

43
Access to the spare wheel

158–159
Active Safety Brake

122–123
AdBlue®

151
AdBlue® tank

152
Additive, Diesel

149–150
Adjusting headlamps

65
Adjusting head restraints

45
Adjusting seat

38, 43
Adjusting the air distribution

53–54
Adjusting the air flow

53–54
Adjusting the date

205, 229
Adjusting the height and reach of
the steering wheel

40
Adjusting the lumbar support

38
Adjusting the temperature

53–54
Adjusting the time

205, 229
Advanced Grip Control

75–76
Advice on care and maintenance

153
Advice on driving

7, 92
Airbags

80, 82–84
Airbags, curtain

81–82
Airbags, front

80–81, 84
Airbags, lateral

81–82
Air conditioning

52, 54, 55, 57
Air conditioning, digital

56
Air conditioning, dual-zone automatic

53–54
Air conditioning, electronic
(with display screen)
57
Air conditioning, manual

53, 55
Air intake

53–54
Air vents

52
Alarm

33–34
Android Auto connection

220
Anti-lock braking system (ABS)

73
Antitheft / Immobiliser

24
Apple CarPlay connection

201, 219
Applications

220
Armrest

38
Armrest, front

45
Assistance call

69–71
Assistance, emergency braking

73, 123
Audible warning

73
Audio streaming (Bluetooth)

188, 200, 224
B
Battery 144–145, 169, 171–172
Battery, 12 V
149, 169–170
Battery, charging

170–171
Battery, remote control

29, 59
Bench seat, one-piece, fixed

43
Blind spot monitoring system

128
Blind spot monitoring system, active

129
Blind spot sensors

127, 129
BlueHDi

149, 155
Bluetooth
(hands-free)

189–190, 202, 225–226
Bluetooth (telephone) 202–203, 225–226
Bodywork
154
Bonnet

146
Boot lid

26, 28
Bottle holder

45
Brake discs

150
Brake lamps

166
Brakes

150
Braking assistance system

73–74
Braking, automatic emergency

122–123
Braking, dynamic emergency

98–99
Brightness

204
Bulbs

162
Bulbs (changing)

161–162
Bulbs (changing, type)

162
C
Cable, audio 224
Cable, Jack
224
Capacity, fuel tank

140–141
Cap, fuel filler

140–141
Care of the bodywork

154
CD

187, 200
CD, MP3

187, 200
Central locking

23, 26
Changing a bulb

161–164
Changing a fuse

167–169
Changing a wheel

156, 158
Changing a wiper blade

66–67
Changing the remote control battery

29

234
Alphabetical index
Charger, induction 48
Charger, wireless
48
Checking the levels

147–149
Checking tyre pressures
(using the kit)

156, 158
Checks

147, 149–150
Checks, routine

149–150
Child lock

91
Children

79, 85
Children (safety)

91
Child seats

79, 82–85, 89, 90
Child seats, conventional

85
Child seats, i-Size

90–91
Child seats, ISOFIX

90
Cleaning (advice)

153–154
Closing the doors

23, 26
Collision Risk Alert

122
Connected applications

221
Connection, Bluetooth

189, 202–203,
221, 225–226
Connection, MirrorLink

201–202, 220
Connection, Wi-Fi network

221–222
Connectivity

219
Container, AdBlue®

152
Control, emergency boot release

28
Control, emergency door

23, 27–28
Control, heated seats

39
Control stalk, lighting

61, 63
Control stalk, wipers

65–68
Courtesy lamp

59
Courtesy lamp, front

60
Courtesy lamp, rear

60Courtesy lamps 60
Cover, load space
50
Cruise control

112, 115–118, 121
Cruise control, adaptive

11 8
Cruise control by speed limit recognition

11 2
Cruise control, dynamic with Stop function

11 2
Cup holder

45
D
DAB (Digital Audio Broadcasting) -
Digital radio
185, 199–200, 223
Date (setting)

205, 229
Daytime running lamps

63, 163–164
Daytime running lamps, LED

164
Deactivating the passenger airbag

80, 84–85
Deactivation of DSC (ESC)

74
Deadlocking

27
Defrosting

41, 55–56
Demisting

55–56
Demisting, rear

40, 56
Demisting, rear screen

40, 56
Dimensions

175
Dipstick

147
Direction indicators

62–63, 163, 165–166
Display, head-up

107–108
Doors, side

31
Doors, side-hinged

26–27
Driver’s attention warning

129–130
Driving

92
Driving abroad

62
Driving aids camera (warnings) 109
Driving aids (recommendations)
108
Driving economically

7
Dynamic stability control (DSC)

73, 75
E
EBFD 73
Eco-driving (advice)
7
Economy mode

144–145
Electric windows

35
Electronic brake force distribution (EBFD)

73
Emergency braking assistance (EBA)

73
Emergency call

69–71
Emergency warning lamps

52, 72
Emissions control system, SCR

151
Energy economy mode

144–145
Engine compartment

147
Engine, Diesel

140, 147, 155, 178–180
Engine, petrol

147, 176–177
Engines

176–180
Environment

7, 29, 59
ESC (electronic stability control)

73
Expanded traffic sign recognition

11 3
F
Fatigue detection 129–130
Filling the AdBlue® tank
149, 152
Filling the fuel tank

140–141

235
Alphabetical index
Filter, air 150
Filter, oil
150
Filter, particle

149–150
Filter, passenger compartment

52, 149
Finisher

161
Fitting a wheel

159, 161
Fitting roof bars

145
Fittings, interior

45, 49
Flap, fuel filler

140–141
Flashing indicators

62–63, 166
Fluid, brake

148
Fluid, engine coolant

148
Foglamp, rear

166
Foglamps

165
Foglamps, front

61, 163
Foglamps, rear

61
Folding the rear seats

41–43
Frequency (radio)

223
Fuel

7, 140
Fuel consumption

7
Fuel tank

140–141
Fusebox, dashboard

167
Fusebox, engine compartment

167, 169
Fuses

167–169
G
Gauge, fuel 140–141
Gearbox, automatic
96, 100–105, 150
Gearbox, manual

100–101, 105, 150
Gear lever, automatic gearbox

101–103
Gear lever, manual gearbox 100–101
Gear shift indicator ~ Gear efficiency
indicator

104
Glove box

45
G.P.S.

216
H
Hazard warning lamps 52, 72
headlamp adjustment
65
Headlamp adjustment

65
Headlamps, automatic dipping

63–64, 128
Headlamps, automatic illumination

62–63
Headlamps, dipped beam

61, 163–164
Headlamps, halogen

162
Headlamps, main beam

61, 163–164
Head restraints, front

45
Head restraints, rear

41–42
Head-up display

107–108
Heating

52–53, 55, 57–58
Heating, additional

33, 57–58
Heating, programmable

33, 57–58
Hill Assist Descent Control (HADC)

77
Hill Descent Control

77
Hill start assist

99–100
Horn

73
I
Ignition 96, 227
Ignition on 96
Immobiliser, electronic
93
Indicator, coolant temperature

16
Indicator lamps, operation

61
Indicators, direction

62
Inflating tyres

150, 181
Inflating tyres and accessories
(using the kit)

156, 158
Infrared camera

109
Instrument panel

9, 110
Internet browser

217, 221
ISOFIX

89
J
Jack 158, 224
Jump starting
170
K
Key 23–24, 26–28
Key, electronic
23, 96
Keyless Entry and Starting

23, 25–26, 94, 96
Key with remote control

26
Kit, hands-free

189–190, 202, 225–226
Kit, puncture repair

155
Kit, temporary puncture repair

155–156, 158

236
Alphabetical index
L
Labels 4, 43
Labels, identification
181
Lamps, front

163–164
Lamps, parking

63
Lamps, rear

166
Lane departure warning active

124, 129
LEDs - Light-emitting diodes

63, 162–164
Level, AdBlue®

149
Level, brake fluid

148
Level, Diesel additive

149–150
Level, engine coolant

16, 148
Level, engine oil

147
Levels and checks

147–149
Level, screenwash fluid

66, 149
Light-emitting diodes - LEDs

63, 162–164
Lighting

61
Lighting, exterior

61
Lighting, guide-me home

63
Lighting, welcome

63
Loading

145
Load reduction mode

145
Locating your vehicle

24
Locking

23–24, 26
Locking from the inside

30
Low fuel level

140–141
Lumbar

38
M
Maintenance (advice) 153
Maintenance, routine
110, 149
Manoeuvring aids (recommendations)

108
Markings, identification

181
Mat

45, 110
Memorising a speed

121
Menu

201
Menu, main

183
Menus (audio)

196–197, 209–210
Messages

227
Messages, quick

227
Mirror, child surveillance

41
Mirror, rear view

41
Mirrors, door

40–41, 56, 127
Misfuel prevention

141
Mountings, ISOFIX

87
MP3 CD

187
N
Navigation 215–217
Navigation, connected
217–219
Net

50–51
Net, high load retaining

49
Number plate lamps

166–167
O
Obstacle detection 130
Oil change
147
Oil consumption

147
OIl, engine

147
On-board tools

155–156
Opening the bonnet

146
Opening the boot

23
Opening the doors

23
P
Pads, brake 150
Paint
154, 181
Paint colour code

181
Park Assist

134
Parking brake

96–97, 150
Parking brake, electric

97–99, 150
Parking sensors, audible and visual

130
Parking sensors, front

131
Parking sensors, rear

130
Plates, identification

181
Player, Apple®

188, 200
Player, Apple®

224
Player, MP3 CD

187
Player, USB

186, 199, 224
Port, USB

47, 186, 199, 219, 224
Pressures, tyres

150, 158, 161, 181
Pre-tensioning seat belts

79
Priming pump

155

237
Alphabetical index
Priming the fuel system 155
Profiles
204, 228
Programmable cruise control

11 5
Protecting children

80, 82–85
Puncture

156, 158
R
Radar (warnings) 109
Radio
184–185, 197, 200, 222
Radio, digital (Digital Audio Broadcasting -
DAB)

185, 199–200, 223
Range, AdBlue

149
RDS

198, 223
Rear screen, demisting

56
Recharging the battery

170–171
Recirculation, air

53–54
Recovery

172
Reduction of electrical load

145
Regeneration of the particle filter

150
Reinitialisation of the under-inflation
detection system

107
Reinitialising the remote control

29
Reminder, key in ignition

96
Reminder, lighting on

61–62
Remote control

23–27, 93
Removing a wheel

159, 161
Removing the mat

45
Replacing bulbs

161–162
Replacing fuses

167–169
Replacing the air filter

150
Replacing the oil filter 150
Replacing the passenger compartment
filter

149
Reservoir, screenwash

149
Reversing camera

109, 132–133
Reversing lamps

166
Roof

46
Roof bars

145
Running out of fuel (Diesel)

155
S
Safety, children 80, 82–85
Saturation of the particle filter (Diesel)
150
Screen menu map

201
Screen, multifunction (with audio system)

183
Screenwash, front

66
Screenwash, rear

66
SCR (Selective Catalytic Reduction)

151
Seat belts

77–78, 85
Seat, rear bench

41, 43
Seats, front

37–39
Seats, heated

39
Seats, rear

37, 41–44, 83
Sensors (warnings)

109
Serial number, vehicle

181
Service indicator

16
Servicing

16, 149
Settings, system

204, 228
Sidelamps

61, 63, 163–164
Side parking sensors

131
Side repeater 163
Sliding side door, electric
26, 32
Snow chains

106, 142
Snow chains, link

142
Socket, 12 V accessory

45, 47
Socket, 220 V

47
Socket, auxiliary

187, 200, 224
Socket, Jack

187, 224
Speed limiter

112–115, 121
Speed limit recognition

11 0 – 111
Speedometer

11 0
Stability control (ESC)

73–76
Starting a Diesel engine

140
Starting the engine

93
Starting the vehicle

94, 96, 101–103
Starting using another battery

170
Station, radio

184, 197, 222–223
Stay, bonnet

146
Steering mounted controls,
audio

183–184, 195, 209
Steering wheel, adjustment

40
Stickers, customising ~ Stickers,
expressive

154
Stopping the vehicle

96, 101–103
Stop & Start

22, 53, 56, 104–106,
140, 146, 149, 169, 172
Storage

46
Storage boxes

49
Stowing rings

51
Sunshine sensor

52
Switching off the engine

93, 95
Synchronising the remote control

29

238
Alphabetical index
T
Tables of fuses 167–169
Tank, fuel
140–141
Technical data

176–180
Telephone

48, 189–191, 202–203, 225–227
Telephone, Bluetooth with voice
recognition

191
Temperature, coolant

16
Three flashes (direction indicators)

62
Time (setting)

205, 229
TMC (Traffic info)

216
Tools

155
Topping-up AdBlue®

152
Top Rear Vision

132
Towbar

74, 142–143
Towed loads

176–180
Towing another vehicle

172–174
Towing device

143
Towing eye

173
Traction control (ASR)

73, 75
Traffic information (TA)

184
Traffic information (TMC)

216
Trailer

74, 142
Trailer stability assist (TSA)

74
Trajectory control systems

73–74
Triangle, warning

52
Trip computer

21–22
Type of bulbs

162
Tyres

150, 181
Tyre under-inflation detection

106, 158
U
Under-inflation (detection) 106
Unlocking
23, 25–26
Unlocking from the inside

30
Updating the date

205, 229
Updating the time

205, 229
USB

186, 200, 219, 224
V
Ventilation 52–53, 57–58
Video
224
Voice commands

211–213
W
Warning and indicator lamps 11
Warning lamp, driver''s seat belt
not fastened

78
Warning lamps

11
Warning lamp, seat belts

78
Warnings and indicators

11
Washer jets, heated

56
Washing

11 0
Washing (advice)

153–154
Weights

176–180
Welcome lighting

24
Wheel, spare

106, 150, 155–156, 158–159, 161
Windows, rear doors

36
Windscreen, heated

56
Windscreen wipers 65
Wiper blades (changing)
66–67
Wiper, rear

66
Wipers

65, 67–68
Wipers, automatic rain sensitive

65, 67–68