ABS CITROEN BERLINGO VAN 2021 Handbook (in English)

8
Eco-driving
Eco mode
This mode optimises the heating and
air conditioning functions to reduce fuel
consumption.
Activation/Deactivation



► To activate or deactivate this mode, press this
button.
The indicator lamp is illuminated when the
system is activated.
Eco-coaching
This function provides you with advice and
information to help you adopt a more economical
and environmentally friendly driving style.
It takes into account multiple parameters,
including braking optimisation, acceleration
management, gear changes, tyre inflation and
use of the heating/air conditioning systems.
Information displayed on the instrument
panel
By selecting the "Eco-coaching" tab of
the central display in the matrix instrument panel, you can assess your driving in
real time with the braking and acceleration
indicator.
Information displayed on the touch screen
The four tabs - "Trip", "Air conditioning
",
"Maintenance" and "Driving" - provide tips to
help you optimise your driving style.
Information relating to the driving style may also
be displayed in real time.
The "Report" tab assesses your driving style on
a daily basis and gives an overall score for the
week.
You can reset this report at any time by pressing
"Reset ".
With CITROËN Connect Radio
► In the " Applications " menu, select
"Eco-coaching".
With CITROËN Connect Nav
► In the " Applications " menu, then the
"Vehicle Apps" tab, select
"Eco-coaching".

13
Instruments
1If manual application and release commands are
not working, the electric parking brake control
lever is faulty.
The automatic functions must be used at all
times and are automatically re-enabled in the
event of a control lever fault.
Carry out (2).
Low fuel level
/2
1 1Fixed (warning lamp or LED) and
needle in the red zone (depending
on version), accompanied by an audible signal
and a message.
The audible signal and the message are
repeated with increasing frequency as the fuel
level drops towards zero.
When it first comes on there remains less than 6
litres of fuel in the tank.
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, this could
damage the emission control and injection
systems.
Presence of water in diesel filter
Fixed (with LCD symbols instrument
panel).
The diesel filter contains water.
Risk of damage to the injection system
: carry
out (2) without delay.
Engine self-diagnosis systemFlashing.
The engine management system has a
fault. There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail
.
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Fixed.
A minor engine fault has been
detected.
Carry out (3).
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Diesel engine pre-heatingFixed.
The period of illumination depends on the
climatic conditions.
The ignition is on.
Wait until the warning lamp goes off before
starting.
If the engine does not start, switch the ignition off
and then on, wait until the indicator lamp goes off
again, then start the engine.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more wheels is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert / Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Flashing.
The system is operating.
The vehicle brakes briefly so as to reduce the
speed of collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).

34
Access
Locking the vehicle
with exterior perimeter
monitoring only
Disable volumetric and anti-tilt monitoring to
avoid unwanted alarm triggering in certain cases,
such as:
–
Slightly open window or sunroof.
–


W
ashing the vehicle.
–

Changing a wheel.
–


T
owing your vehicle.
–

T
ransport on a ship or ferry.
Deactivating the interior volumetric
and anti-tilt monitoring
► Switch off the ignition and within 10 seconds
press the alarm button until its red indicator lamp
is on fixed.
►

Get out of the vehicle.
►


Immediately lock the vehicle using the remote
control or the "Keyless Entry and Starting"
system.
Only the exterior perimeter monitoring is
activated; the red indicator lamp in the button
flashes every second.
To be taken into account, the deactivation must be carried out every time the
ignition is switched off.
Reactivating the interior volumetric
and anti-tilt monitoring
► Deactivate the perimeter monitoring by
unlocking the vehicle with the remote control or
the Keyless Entry and Starting system.
The indicator lamp in the button goes off.
►

Reactivate all monitoring by locking the
vehicle with the remote control or the Keyless
Entry and Starting system.
The red indicator lamp in the button once again
flashes every second.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until the alarm
has been triggered eleven times consecutively.
When the vehicle is unlocked using the remote
control or the "Keyless Entry and Starting"
system, rapid flashing of the red indicator lamp
in the button informs you that the alarm was
triggered during your absence. When the ignition
is switched on, the flashing stops immediately.
Failure of the remote control
To deactivate the monitoring functions:
► unlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
►

open the door; the alarm is triggered, ►


switch on the ignition; the alarm stops; the
indicator lamp in the button goes off.
Locking the vehicle without
activating the alarm
► Lock or deadlock the vehicle using the key
(integral to the remote control) in the driver's
door lock.
Malfunction
When the ignition is switched on, fixed
illumination of the red indicator lamp in the
button indicates a malfunction of the system.
Have it checked by a CITROËN dealer or a
qualified workshop.
Automatic activation
(Depending on the country of sale)
The system is activated automatically 2 minutes
after the last door or the boot is closed.
►

T
o avoid triggering the alarm on entering the
vehicle, first press the unlocking button on the
remote control or unlock the vehicle using the
“Keyless Entry and Starting” system.

72
Safety
Horn

► Press the central part of the steering wheel.
Electronic stability control
(ESC)
The electronic stability control programme
includes the following systems:
– Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
– Emergency braking assistance (EBA).
– Anti-slip regulation (ASR).
– Dynamic stability control (DSC).
– Trailer stability assist (TSA).
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the CITROËN
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing the red button causes all the
direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
It is also possible to switch them off by pressing
the button.

73
Safety
5Horn

► Press the central part of the steering wheel.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–

Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–


Emergency braking assistance (EBA).
–


Anti-slip regulation (ASR).
–


Dynamic stability control (DSC).
–


T
railer stability assist (TSA).
Anti-lock braking system (ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the
event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.
You must stop as soon as it is safe to do so.
Contact a CITROËN dealer or a qualified
workshop.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
When braking in an emergency, press
very firmly and maintain this pressure.
When changing wheels (tyres and rims),
ensure that these are approved for your
vehicle.
After an impact, have these systems checked by a CITROËN dealer or a
qualified workshop.
Emergency braking
assistance (EBA)
In an emergency, this system enables you
to reach the optimum braking pressure more
quickly and therefore reduce the stopping
distance.
It is triggered in relation to the speed at which
the brake pedal is pressed. This is felt by a
reduction in the resistance of the pedal and an
increase in braking efficiency.
Anti-slip regulation (ASR) / Dynamic stability control
(DSC)
Anti-slip regulation optimises traction using
engine braking and by applying the brakes on
the driving wheels to avoid wheel spinning. It
also enhances the vehicle's directional stability
while accelerating.
If there is a difference between the vehicle’s
trajectory and the path desired by the driver, the
dynamic stability control system automatically
uses engine braking and the brakes on one or

99
Driving
6Parking the vehicle with the brake
released
In very cold conditions (ice), applying the
parking brake is not recommended.
To immobilise the vehicle, engage a gear or
place the chocks against one of the wheels.
With an automatic gearbox, mode P is
automatically selected when the ignition
is switched off. The wheels are blocked.
For more information on Free-wheeling, refer
to the corresponding section.
With an automatic gearbox, while mode
N is selected, opening the driver’s door
triggers an audible signal. It stops when the
driver's door closes again.
Deactivating automatic
operation
In some situations, for example when it is
extremely cold or when towing (e.g. caravan,
breakdown), it may be necessary to deactivate
automatic operation of the system.
►

Start the engine.
►


Apply the parking brake with the control lever
,
if it is released.
►

T
ake your foot fully off the brake pedal. ►

Push and hold the control lever in the release
direction for at least 10 seconds and no more
than 15
seconds.
►
Release the control lever
.
►
Press and hold the brake pedal.
►

Pull the control lever in the application
direction for 2
seconds.
Deactivation of the automatic functions is
confirmed by illumination of this indicator
lamp in the instrument panel.
►

Release the control lever and the brake
pedal.
From now on, the parking brake can only be
applied and released manually using the control
lever

.
Repeat this procedure to reactivate automatic
operation (confirmed by the indicator lamp in the
instrument panel going off).
Emergency braking
In the event of a fault with the brake pedal or
in an exceptional situation (e.g. driver taken ill,
driver under instruction), a continuous pull on
the electric parking brake control lever will brake
the vehicle. Braking takes place while the control
lever is being pulled; it is interrupted when the
control lever is released.
The ABS and DSC systems ensure stability of
the vehicle during emergency braking.
If the emergency braking malfunctions, the
message "Parking brake control faulty" will be
displayed in the instrument panel.


If the ABS and DSC systems malfunction,
signalled by the illumination of one or both
warning lamps in the instrument panel, then
stability of the vehicle is no longer guaranteed.
In this event, stability must be assured by the
driver by repeating alternate "pull-release"
actions on the control lever until the vehicle is
immobilised.
Hill start assist
This system keeps your vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
This system is only active when:
–

the vehicle is completely stationary
, with your
foot on the brake pedal,
–

certain slope conditions are met,
–


the driver
’s door is closed.
Do not leave the vehicle while it is being
held temporarily by hill start assist.
If someone needs to get out of the vehicle
with the engine running, apply the parking
brake manually. After that, ensure that the
parking brake indicator lamp and the indicator
lamp
P in the electric parking brake control
lever are on fixed.

11 0
Driving
Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
Maintenance
Clean the bumpers and door mirrors and
the field of vision of the cameras regularly.
When washing your vehicle at high pressure,
direct the spray from at least 30
cm away
from the sensors and cameras.
Mats
The use of mats not approved by
CITROËN may interfere with the operation of
the speed limiter or cruise control.
To avoid any risk of jamming the pedals:
►

ensure that the mat is secured correctly
,
►

never fit one mat on top of another
.
Units of speed
Ensure that the units of speed displayed
on the instrument panel (mph or km/h) are
those for the country you are driving in.
If this is not the case, when the vehicle is
stationary, set the display to the required
units of speed so that it complies with what is
authorised locally.
In case of doubt, contact a CITROËN dealer
or a qualified workshop.
Speed Limit Recognition
and Recommendation
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system displays the maximum authorised
speed in the instrument panel, according to
the speed limits in the country in which you are
driving, using:
–

Speed limit signs detected by the camera.
–


Speed limit details from the navigation system
mapping.
Navigation mapping should be regularly
updated in order to receive accurate
speed limit information from the system.
–

Signs indicating an intersection area detected
by the camera.
Sign detected Suggested speed (calculated)
Entry into an
intersection area Example:


Without CITROËN
Connect Nav
10 mph or 20
km/h
(depending on
the units of the
instrument panel) With CITROËN Connect NavDisplay of the
speed in force in the
country in which you are driving.
–

Certain qualifier plates are detected by the
camera.
Qualifier plate detected Display of the
speed associated with the qualifier plate
Speed limit in rain Examples:


If the wiper control stalk is in the
"intermittent wipe"
or "automatic wipe" position (in order
to activate the rain sensor):
68 mph (110
km/h)
(for example)

130
Driving
Driver Attention Warning
Depending on version, the "Coffee Break Alert"
system is combined with the "Driver Attention
Warning" system.


Using a camera placed at the top of the
windscreen, the system assesses the
driver's level of vigilance, fatigue or distraction by
identifying variations in trajectory compared to
the lane markings.
This system is particularly suited to fast roads
(speed higher than 40 mph (65
km/h)).
At a first-level alert, the driver is warned by the
“Take care! ” message, accompanied by an
audible signal.
After three first-level alerts, the system triggers
a further alert with the message " Dangerous
driving: take a break", accompanied by a more
pronounced audible signal.
The following situations may interfere with the operation of the system or
prevent it from working:
–

poor visibility (inadequate lighting of the
road, falling snow

, heavy rain, dense fog,
etc.);
–

dazzle (headlamps of an oncoming vehicle,
low sun, reflections on a damp road, leaving a
tunnel, alternating shade and light, etc.);
–


windscreen area located in front of the
camera: dirty

, misted, frost-covered, snow-
covered, damaged or covered by a sticker.
–

lane markings absent, worn, hidden (snow
,
mud) or multiple (roadworks, etc.);
–

close to the vehicle ahead (lane markings
not detected);
–


roads that are narrow
, winding, etc.
In certain driving conditions (poor road
surface or strong winds), the system may
give alerts independent of the driver's level of
vigilance.
The following situations may interfere with the operation of the system or
prevent it from working:
–

lane markings absent, worn, hidden (snow
,
mud) or multiple (roadworks),
–

close to the vehicle ahead (lane markings
not detected),
–


roads that are narrow
, winding, etc.
Parking sensors
Refer to the General recommendations on the
use of driving and manoeuvring aids .


Using sensors located in the bumper, this
system signals the proximity of obstacles
(e.g.
pedestrian, vehicle, tree, barrier) present in
their field of detection.
Rear parking sensors
The system is switched on by engaging reverse
gear, which is confirmed by an audible signal.
The system is switched off when disengaging
reverse gear.
Audible assistance

137
Driving
6End of the parking space entry or exit
manoeuvre
The vehicle stops as soon as the manoeuvre is
completed.
The manoeuvre symbol is displayed in red,
accompanied by the message “Manoeuvre
completed” on the touch screen.
When the function is deactivated, this
indicator lamp goes off, accompanied by
an audible signal.
When entering a parking space, the driver may
be required to complete the manoeuvre.
Operating limits
– The system may suggest an unsuitable
parking space (No Parking area, work in
progress with damaged road surface, location
alongside a ditch, etc.).
–

The system may indicate that a space has
been found but not offer it because of a fixed
obstacle on the opposite side of the manoeuvre,
which would not allow the vehicle to follow the
necessary trajectory for parking.
–


The system may indicate that a space has
been found but not engage the manoeuvre
because the road is too narrow

.
–

The system is not designed to perform the
parking manoeuvre on a sharp bend.
–


The system does not detect spaces that are
much larger than the vehicle or are bounded by
obstacles that are very low (pavements, studs,
etc.) or very thin (trees, posts, wire fences, etc.).
– Certain obstacles located in the sensors’ blind
spots may not be detected or may no longer be
detected during the manoeuvre.
–

Certain materials (fabrics) absorb sound
waves: pedestrians may not be detected.
–


A
front or rear impact to the vehicle can
upset the sensors’ settings, which is not always
detected by the system: distance measurements
may be distorted.
–

If the boot is heavily loaded, the vehicle may
tilt, affecting distance measurements.
The vehicle's sensors and camera(s) may be
impaired by:
–


accumulated snow or fallen leaves on the
road,
–


adverse weather conditions (heavy rain, thick
fog, falling snow),
–


noise interference from noisy vehicles and
machinery (lorries, pneumatic drills, etc.).
Do not use the function under the
following exterior conditions:
–

Alongside a soft shoulder (e.g. ditch) or
quay or on the edge of a drop.
–


When the road surface is slippery (e.g. ice).
If any of the following malfunctions
occurs, do not use the system:
–

If a tyre is under-inflated.
–


If one of the bumpers is damaged.
–


If one of the cameras is faulty
.
If the vehicle has undergone any of the
following modifications, do not use the
function:
–

When carrying an object extending beyond
the dimensions of the vehicle (ladder on the
roof bars, bicycle carrier on the tailgate, etc.).
–


With a non-approved towball in place.
–


With snow chains fitted.
–


When driving on a small-diameter or
"space-saver" type spare wheel.
–


When the wheels fitted are a different size
from the original ones.
–


After modifying one or both bumpers
(added protection).
–


If the sensors have been repainted other
than by the CITROËN dealer network.
–


With sensors not approved for the vehicle.
Malfunctions
When the function is not activated, this
indicator lamp will flash briefly and an
audible signal will be emitted to indicate a
system malfunction.
If the malfunction occurs while the system is in
use, the warning lamp goes off.
If the parking sensor malfunction occurs
during use, indicated by this warning lamp
coming on, it causes the function to deactivate.
In the event of a malfunction, have the system
checked by a CITROËN dealer or a qualified
workshop.

166
In the event of a breakdown
► Unclip the interior trim.
► Disconnect the connector by moving aside
its tab.
► Turn the bulb holder a quarter turn
anti-clockwise.
► Change the bulb.
► Put the bulb holder back in place and
reconnect the connector.
► Put the trim back in place.
With tailgate


► Remove the plastic lens using a screwdriver.
► Change the bulb.
► Refit the plastic lens and press on it.
Third brake lamp
Type A, W16W - 16W

– Unscrew the two nuts.
► Press the locking clip and disconnect the
connector .
►

T
urn the bulb holder a quarter turn
anti-clockwise.
►

Remove the bulb holder
.
►

Replace the faulty bulb.
To replace these bulbs, it is possible to contact a CITROËN dealer or a qualified
workshop.
Rear lamps
For more information on Changing a bulb
and, in particular, the types of bulb, refer to the
corresponding section.
With side-hinged doors/tailgate
1. Brake lamps/sidelamps.
Type
B, P21/5W
2. Direction indicators.
Type
B, PY21W (amber) 3.
Reversing lamps.
Type B, P21W
4. Foglamps.
Type B, P21W


► From the inside, disconnect the electrical
connector at the rear of the lamps.


► Remove the two fixing bolts using the Torx
key provided in your vehicle.
For more information on the Tool kit, please
refer to the corresponding section.
►

From the outside, pull the whole lamp unit
towards you (with side-hinged doors ) or
towards the centre of the vehicle (with tailgate

).


► Open the tabs, then pull out the lamp holder .
► Remove the faulty bulb by pressing lightly on
it while turning it a quarter turn anti-clockwise.
►

Replace the bulb.
Take care to reposition the tabs and the wiring correctly to avoid trapping the
wire.
After changing a rear direction indicator bulb, the reinitialisation time is
approximately 2 minutes or more.
Number plate lamps
Type A, W5W - 5W
With side-hinged doors