check engine CITROEN BERLINGO VAN 2021 Owners Manual

3
Contents






Distraction detection 160
Parking sensors 161
Reversing Camera 163
Surround Rear Vision 164
Top Rear Vision 166
Park Assist 169
7Practical informationCompatibility of fuels 174
Refuelling 174
Misfuel prevention (Diesel) 175
Charging system (Electric) 176
Charging the traction battery (Electric) 183
Energy economy mode 187
Snow chains 188
Very cold climate screen 188
Towing device 189
Overload indicator 190
Roof bars / Roof rack 191
Bonnet 192
Engine compartment 192
Checking levels 193
Checks 195
AdBlue® (BlueHDi) 197
Free-wheeling 199
Advice on care and maintenance 200
8In the event of a breakdownRunning out of fuel (Diesel) 202
Tool kit 202
Temporary puncture repair kit 204
Spare wheel 206
Changing a bulb 209
Fuses 214
12

V battery

/ Accessory battery 214
Towing 218
9Technical dataDimensions 221
Engine technical data and towed loads 227
Petrol engine 228
Diesel engine 229
Electric motor 235
Identification markings 236
10Touch screen BLUETOOTH audio systemFirst steps 237
Steering mounted controls 237
Menus 238
Radio 239
DAB (Digital Audio Broadcasting) radio 240
Media 241
Telephone 242
Settings 244
Frequently asked questions 244
11CITROËN Connect RadioFirst steps 247
Steering mounted controls 248
Menus 249
Applications 250
Radio 250
DAB (Digital Audio Broadcasting) radio 252
Media 252
Telephone 253
Settings 256
Frequently asked questions 258
12CITROËN Connect NavFirst steps 260
Steering mounted controls 261
Menus 261
Voice commands 263
Navigation 266
Connected navigation 269
Applications 271
Radio 274
DAB (Digital Audio Broadcasting) radio 275
Media 275
Telephone 277
Settings 279
Frequently asked questions 281
13Event data recorders
 ■
Alphabetical index
http://q-r.to/bagGl9
Access to additional videos

8
Eco-driving
Eco-driving
Eco-driving refers to a range of everyday
practices that allow the motorist to optimise
the vehicle's energy consumption (fuel and/or
electricity) and CO
2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and
change up promptly. While accelerating, change
up early.
With an automatic gearbox, favour automatic
mode. Do not depress the accelerator pedal
heavily or suddenly.
The gear shift indicator prompts you to engage
the most suitable gear. Whenever this indication
is displayed on the instrument panel, follow it
straight away.
With an automatic gearbox, this indicator
appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use
engine braking rather than the brake pedal and
press the accelerator gradually. These practices
help to save on energy consumption, reduce
CO
2 emissions and decrease general traffic
noise.
Favour the use of the "Eco" driving mode.
With an EAT8 gearbox, with the gear selector
in mode D, favour "free-wheeling" by gradually
lifting your foot fully off the accelerator pedal in
order to save fuel. When the traffic is flowing smoothly, select the
cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment
is too warm, ventilate it by opening the windows
and air vents before using the air conditioning.
At speeds above 31
mph (50 km/h), close the
windows and leave the air vents open.
Consider using equipment that can help keep
the temperature in the passenger compartment
down (e.g.
sunroof blind, window blinds).
Unless automatically regulated, switch off the air
conditioning as soon as the desired temperature
has been reached.
Switch off the demisting and defrosting functions,
if they are not managed automatically.
Switch off the heated seat as soon as possible.
Adapt your use of the headlamps and/or
foglamps to the level of visibility, in accordance
with current legislation in the country in which
you are driving.
Avoid running the engine before moving off,
particularly in winter (other than in severe wintry
conditions: temperature below -23°C). The
vehicle will warm up much faster while driving.
As a passenger, avoid connecting your
multimedia devices (e.g.
film, music, video
game) to help reduce the consumption of energy.
Disconnect all portable devices before leaving
the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the
heaviest items in the boot as close as possible to
the rear seats.
Limit the loads carried in the vehicle and
minimise wind resistance (e.g.
roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a
roof box.
Remove roof bars and roof racks after use.
At the end of winter, remove snow tyres and refit
summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres
cold, referring to the label in the door aperture on
the driver's side.
Carry out this check in particular:
–

before a long journey
.
–

at each change of season.
–


after a long period out of use.
Do not forget the spare wheel and, where
applicable, the tyres on your trailer or caravan.
Have your vehicle serviced regularly (e.g.

engine
oil, oil filter, air filter, passenger compartment
filter, etc.). Observe the schedule of operations in
the manufacturer's service schedule.
With a BlueHDi Diesel engine, if the SCR system
has a fault, your vehicle will emit pollution. Visit
a CITROËN dealer or a qualified workshop
as soon as possible to restore your vehicle's
nitrogen oxide emissions to legal levels.
When filling the fuel tank, do not continue after
the third cut-out of the nozzle, to avoid overflow.

17
Instruments
1Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Anti-lock braking system (ABS)Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Collision Risk Alert/Active Safety BrakeFixed, accompanied by the display of a
message.
The system has been deactivated via the vehicle
configuration menu.
Flashing.
The system activates and brakes the
vehicle momentarily to reduce the speed of
collision with the vehicle in front.
For more information, refer to the Driving
section.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed.
The system has a fault.
If these warning lamps come on after the engine
is switched off and then restarted, carry out (3).
Particle filter (Diesel)Fixed, accompanied by an audible signal
and a message about the risk of particle
filter blockage.
The particle filter is nearing saturation.
As soon as traffic conditions allow, regenerate
the filter by driving at a speed of at least 37
mph
(60

km/h), with an engine speed of above 2,500
rpm, until the warning lamp goes off.
Fixed, accompanied by an audible signal
and a message indicating that the
additive level in the particle filter is too low.
The low level in the additive tank has been
reached.
Top up without delay: carry out (3).
AirbagsFixed.
One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Front passenger airbag (ON)Fixed.
The front passenger airbag is activated.
The control is set to the "ON" position.
In this case, do not install a "rearward facing"
child seat on the front passenger seat - risk
of serious injury!
Front passenger airbag (OFF)Fixed.
The front passenger airbag is deactivated.
The control is set to the “OFF ” position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Dynamic stability control (DSC)/Anti-slip
regulation (ASR)
Fixed.
The system is deactivated.
The DSC/ASR system is reactivated
automatically when the vehicle is restarted,
and at speeds above approximately 31 mph
(50

km/h).
At speeds below 31
mph (50 km/h), it can be
reactivated manually.
Flashing.
DSC/ASR system regulation is activated
in the event of a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Hill start assistFixed, accompanied by the
message "Anti roll-back system
fault".
The system has a fault.
Carry out (3).

21
Instruments
1Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the
ignition is switched on.
(With

BlueHDi Diesel engines, associated with
the Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
►

Switch the ignition off.
W

ith LCD symbols and LCD text or matrix
instrument panel




► Press and hold this button.
► Switch on the ignition; the distance recorder
display begins a countdown.
►

Release the button when =0

is displayed; the
spanner disappears.
With digital instrument panel
The service indicator is reset using the "Check" button in the Driving/Vehicle
touch screen menu.
If you have to disconnect the battery
following this operation, lock the vehicle
and wait at least 5 minutes for the reset to be
registered.
Reminder of the servicing information
You can access the servicing information at any
time.
With LCD symbols and LCD text or matrix
instrument panel
►

Press the trip distance recorder reset button.
W

ith digital instrument panel
You can view the servicing information by pressing the " Check" button in the
Driving/Vehicle touch screen menu.
The servicing
information is displayed for a few
seconds, then disappears.
Instrument panel display screen
With LCD symbols and LCD text or matrix
instrument panel







With the vehicle stationary, use the left-hand
thumbwheel on the steering wheel or the " SET"
button on the instrument panel to move through
the menus to configure certain vehicle settings.
Thumbwheel operation:
–

Press: open the
Main menu; confirm the
selection.
–

Rotate (other than in a menu): scroll through
the list of available active functions.
–


Rotate (in a menu): move up or down in the
menu.
W

ith digital instrument panel
You can configure some of the vehicle's settings by pressing the " Check" button in
the Driving/Vehicle touch screen menu.
Distance recorders
The total and trip distances are displayed for
thirty seconds when the ignition is switched off,
when the driver's door is opened and when the
vehicle is locked or unlocked.

22
Instruments
Total distance recorder


This measures the total distance travelled by the
vehicle since its initial registration.
Trip distance recorder
This measures the distance travelled since it was
last reset by the driver.
Resetting the trip recorder
With LCD symbols and LCD text or matrix
instrument panel




► With the ignition on, press the button until
zeros appear .
Coolant temperature indicator

With the engine running:
– In zone A, the temperature is correct.
–

In zone
B, the temperature is too high.
The associated warning lamp and the
STOP
warning lamp light up in red on the
instrument panel, accompanied by the display of
a message and an audible signal.
You must stop the vehicle as soon as it is
safe to do so.
Wait a few minutes before switching off the
engine.
After switching off the ignition, carefully open the bonnet and check the coolant
level.
For more information on Checking
levels, refer to the corresponding
section.
Checking
After driving for a few minutes, the temperature
and pressure in the cooling system increase.
To top up the level:
►

wait at least one hour for the engine to cool,
►


unscrew the cap by two turns to allow the
pressure to drop,
►


when the pressure has dropped, remove the
cap,
►


top up the level to the "MAX" mark.
For more information on Checking levels

, refer
to the corresponding section.
Be aware of the risk of scalding when
topping up the coolant. Do not fill above
the maximum level (indicated on the
reservoir).
Engine oil level indicator
(Depending on version)
On versions fitted with an electric gauge, the
engine oil level status is displayed on the
instrument panel for a few seconds when the
ignition is switched on, at the same time as the
servicing information.

23
Instruments
1The level read will only be correct if the vehicle is on level ground and the engine
has been off for more than 30 minutes.
With digital instrument panel
The conformity of the engine oil level can be monitored by pressing the " Check"
button in the Driving/Vehicle touch screen
menu.
With LCD symbols and LCD text or matrix
instrument panel
Oil level correct

This is indicated by a message on the instrument
panel.
Low oil level

This is indicated by a message on the instrument
panel.
If a low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil gauge malfunction

This is indicated by the display of a message on
the instrument panel.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a malfunction of the
electric gauge, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located in the engine compartment.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators (BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0

km)), a warning lamp lights up when
the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manual display of driving range
While the driving range is greater than
1,500 miles (2,400 km), it is not displayed
automatically.
With LCD symbols and LCD text/matrix
instrument panel




► Press this button to temporarily display the
driving range.
With digital instrument panel
You can view the range information by pressing the " Check" button in the
Driving/Vehicle touch screen menu.

25
Instruments
1journeys, for as long as the cause of the fault
persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes and
a message is displayed (" Emissions
control
fault: starting prevented in X miles
(kms)" or "NO START IN X miles (kms)"),
indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine starting
prevention system is triggered.
Have it checked by a CITROËN dealer or
a qualified workshop.
Starting prevented
Every time the ignition is switched on, the
message "Emissions control fault: Starting
prevented" or "NO START IN" is displayed.
To restart the engine
Contact a CITROËN dealer or a qualified
workshop.
Power indicator (Electric)

CHARGE
Traction battery charging during deceleration
and braking.
ECO
Moderate energy consumption and optimised
driving range.
POWER
Energy consumption by the drive train during
acceleration.
NEUTRAL
When the ignition is switched on, the vehicle’s
electric drive train neither consumes nor
generates energy; after sweeping over the
indicator, the cursor returns to its "neutral"
position: between ECO and CHARGE.
With the ignition off, opening the driver's
door activates the indicator, which moves
to the "neutral" position: between ECO and
CHARGE.
Charge level indicator (Electric)

The traction battery's actual charge level and
the remaining range are displayed continuously
when the vehicle is started.
With the ignition off, opening the driver's
door activates the indicator.

62
Ease of use and comfort
USB socket(s)

Socket 1 enables audio files sent to your audio
system to be played through the vehicle's
speakers.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
* Only on the Citroën Berlingo V an.
Socket 1 allows a
smartphone to be
connected
by Android Auto
® or CarPlay®,
enabling certain smartphone applications to be
used on the touch screen.
Sockets 1 and 2* allow a portable device to be
connected in order to charge it.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
220 V/50 Hz socket


AC 220V
50Hz 120W

It is located on the side of the central storage
compartment.
This socket (max. power: 150
W) operates with
the engine running, and with the Stop & Start
system in STOP mode.
►

Lift the protective cover
.
►

Check that the green indicator lamp is on.
► Connect your multimedia or other electrical
device (telephone charger , laptop computer,
CD-DVD player, bottle warmer, etc.).
In the event of a malfunction, the
green
indicator lamp flashes.
Have the socket checked by a CITROËN dealer
or a qualified workshop.
Connect only one device at a time to the
socket (do not use extension leads or
multi-socket adapters).
Connect only devices with class II insulation
(shown on the device).
Do not use metal-cased devices (e.g. electric
shaver, etc.).
As a safety measure, if power consumption is high and power is
required by the vehicle's electrical system
(due to severe weather conditions, electrical
overload, etc.), power to the socket may be
cut off, in which case the green indicator lamp
goes off.
Wireless smartphone
charger

63
Ease of use and comfort
3

This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear, place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.
Checking operation
The state of the indicator lamp allows the
operation of the charger to be monitored.
State of the
indicator lamp Meaning
Off Engine switched off.
No compatible devices
detected.
Charging complete.
Fixed green Compatible portable device detected.
Charging.
State of the
indicator lampMeaning
Flashing orange Foreign object detected in the charging zone.
Portable device not well
centred in the charging
zone.
Fixed orange Malfunction of the portable device's battery
meter.
Device battery
temperature too high.
Charger malfunction.


If the indicator lamp is fixed orange:
– remove the device, then place it back in the
centre of the charging zone.
or
–

remove the device and try again in a quarter
of an hour

.
If the problem persists, have the system checked
by a CITROËN dealer or a qualified workshop.
Floor boxes (Petrol or
Diesel)

73
Ease of use and comfort
3

► Position the strap(s) around the head
restraint(s) (depending on the position of the
partition).
►

T
ighten the strap(s) using the adjustable
section in order to correctly retain the items that
have been loaded inside the cover.
Do not place any load in the passenger
compartment outside the protective cover
(especially over the cover).
Regularly check the condition of the
protective cover.
When signs of wear and tear appear, contact
a CITROËN dealer to have it replaced by a
protective cover that meets the specifications
and qualities required by CITROËN and your
vehicle.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in good working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing a large load on a steep gradient
in high temperatures, switching off the air
conditioning increases the available engine
power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Its specific active additive
helps protect against polluting gases and bad
smells.
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Manufacturer’s service schedule.