CITROEN C3 AIRCROSS 2021 Handbook (in English)

149
In the event of a breakdown
8► Identify the defective bulb then open the boot.► Using a thin, flat blade screwdriver, unclip the two plastic covers, then flip them down.► Unscrew the two fixing screws located in the openings.

► Unclip the lamp unit and carefully extract it pulling straight towards the outside.► Hold the lamp unit and disconnect the connector.► Turn the bulb holder of the faulty lamp unit a quarter turn anti-clockwise and pull it out.► Remove the bulb and replace it.
Make sure to engage the lamp unit in its
guides while keeping it in line with the
vehicle.
Tighten sufficiently to ensure sealing, but
without damaging the lamp unit.
Reversing lamp or foglamp.

For the replacement of this type of lamp, contact
a CITROËN dealer or a qualified workshop.
Interior lighting
Courtesy lamps (W5W)
Front courtesy lamp

► Using a thin, flap tip screwdriver , unclip the entire console surrounding the courtesy lamp.► Remove the defective bulb and replace it.
► Fit the console back into place around the courtesy lamp and clip it correctly.
Rear courtesy lamp

► Using a thin, flat blade screwdriver , unclip the courtesy lamp.► Remove the defective bulb and replace it.► Fit the console back and clip it in place.
Boot (W5W)

► Unclip the cover using a small flat blade screwdriver.► Pull the bulb out and change it.► Put the unit back in place.

150
In the event of a breakdown
Fuses in the dashboard
Access to the fuses

The 2 fuseboxes are located in the lower part of
the dashboard, below the steering wheel.
► Unclip the cover by pulling at the top left, then right.

The 2 fuseboxes are located in the lower part of
the dashboard, in the glove box.
► Open the glove box.► Unclip the fusebox protection cover.
Changing a fuse
Access to tooling
The extraction tweezers are located behind the
dashboard fuse box cover.


► Unclip the cover by pulling at the top left, then right.► Disengage the cover completely and turn it over,► Take the tweezers from their housing.
Changing a fuse
Before changing a fuse:► Identify the cause of the fault and fix it.► Stop all power consumption.► Immobilise the vehicle and switch the ignition off.► Identify the defective fuse using the current allocation tables and diagrams.
To replace a fuse, it is essential to:
► Use the special tweezers to extract the fuse from its housing and check the condition of its
filament.
► Always replace the failed fuse with a fuse of the same rating (same colour); use of a different
rating may cause malfunctions - risk of fire!
If the fault recurs after replacing a fuse, have the
electrical system checked by a CITROËN dealer
or a qualified workshop.
The fuse allocation tables and the
corresponding diagrams are available
from a CITROËN dealer or from a qualified
workshop.
The replacement of a fuse not shown in the allocation tables may cause a serious
malfunction of your vehicle. Contact a
CITROËN dealer or a qualified workshop.




Good Failed

Tweezers
Installing electrical accessories
Your vehicle's electrical system is
designed to operate with standard or optional
equipment.
Before installing other electrical equipment
or accessories on your vehicle, contact a
CITROËN dealer or a qualified workshop.
CITROËN will not accept responsibility
for the cost incurred in repairing your
vehicle or for rectifying malfunctions resulting
from the installation of accessories not
supplied and not recommended by CITROËN
and not installed in accordance with its
instructions, in particular when the combined
consumption of all of the additional equipment
connected exceeds 10 milliamperes.

151
In the event of a breakdown
8Fuses in the dashboard
Access to the fuses

The 2 fuseboxes are located in the lower part of
the dashboard, below the steering wheel.
► Unclip the cover by pulling at the top left, then right.

The 2 fuseboxes are located in the lower part of
the dashboard, in the glove box.
► Open the glove box.► Unclip the fusebox protection cover.
Upper fusebox

Fuse
No. Rating
(A) Functions
F2 10 Heated door mirrors.
F3 30 Front one-touch
electric windows.
F4 5 Automatic folding
wing mirrors.
F5 30 Rear one-touch
electric windows.
F6 25 Front heated seats.
F7 15 Front electric
windows.
F8 20 Audio amplifier.
F10 25Panoramic roof.
F12 20Sunroof.
Lower fusebox

Fuse
No. Rating
(A) Functions
F3 5 Trailer power supply.
F4 15 Horn.
F5 - F6 20Front and rear
screenwash pump.
F7 10 Rear 12V socket.
F8 20 Rear wiper.

152
In the event of a breakdown
Protect your eyes and face before handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, so as to
avoid the risk of explosion or fire.
Wash your hands afterwards.
Access to the battery
The battery is located under the bonnet.

For access to the (+) terminal:► unlock the bonnet by activating the internal command, then the external command.► lift the bonnet, then fix it in place with its rod.(+) Positive terminal.
It has a quick-release clamp.
(-) Negative terminal.
The battery (-) terminal is not accessible, use the
engine mounting.
Fuse
No. Rating
(A) Functions
F10 - F11 30Locking/unlocking of
the doors and fuel
filler flap.
F14 5Alarm, telematic unit.
F27 5Alarm (preparation).
F29 20Telematic audio
system.
F31 15Audio system
(accessory).
F32 15Front 12 V socket.
Fuses in the engine
compartment
The fusebox is placed in the engine
compartment near the battery.
Access to the fuses

► Unclip the cover .► Change the fuse.► When you have finished, close the cover very carefully to ensure correct sealing of the
fusebox.


Fuse
No. Rating
(A) Functions
F15 10 Front left fog
lamp.
F16 10 Front right
fog lamp.
F18 10 Right-hand
main beam
headlamp.
F19 10 Left-hand
main beam
headlamp.
F29 40 Windscreen
wipers.
12 V battery
Procedure for starting the engine using another
battery or charging a discharged battery.
Lead-acid starter batteries
Batteries contain harmful substances such as sulphuric acid and lead.
They must be disposed of in accordance
with regulations and must not, in any
circumstances, be discarded with household
waste.
Take used remote control batteries and
vehicle batteries to a special collection point.

153
In the event of a breakdown
8Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, so as to
avoid the risk of explosion or fire.
Wash your hands afterwards.
Access to the battery
The battery is located under the bonnet.

For access to the (+) terminal:► unlock the bonnet by activating the internal command, then the external command.► lift the bonnet, then fix it in place with its rod.(+) Positive terminal.
It has a quick-release clamp.
(-) Negative terminal.
The battery (-) terminal is not accessible, use the
engine mounting.
Starting using another
battery
When your vehicle's battery is discharged, the
engine can be started using a backup battery
(external or from another vehicle) and jump
leads or a battery booster.
Never try to start the engine by
connecting a battery charger.
Never use a 24 V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12 V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all the electrical consumers on both
vehicles (audio system, wipers, lighting, etc.).
Make sure that the jump leads are not close
to moving parts of the engine (fan, belts, etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if your vehicle has one.► Connect the red cable to the positive terminal (+) of flat battery A (at the metal elbow) then to
the positive terminal (+) of backup battery B or
the booster.
► Connect one end of the green or black cable to the negative terminal (-) of backup battery B
or the booster (or an earth point on the other
vehicle).
► Connect the other end of the green or black cable to earth point C on the broken down
vehicle.
► Start the engine of the vehicle with the good battery and leave it running for a few minutes.► Operate the starter on the broken down vehicle and let the engine run.
If the engine does not start straight away, switch
off the ignition and wait a few moments before
trying again.
► Wait until the engine returns to idle then disconnect the jump lead cables in the reverse
order.

154
In the event of a breakdown
At the battery, it is only necessary to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Raise the lever A fully to release the clamp
B.
► Remove the clamp B by lifting it off.
Reconnecting the (+) terminal


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155
In the event of a breakdown
8At the battery, it is only necessary to disconnect
the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Raise the lever A fully to release the clamp
B.
► Remove the clamp B by lifting it off.
Reconnecting the (+) terminal


► Raise the lever A fully.► Refit the open clamp B on the (+) terminal.► Push the clamp B fully down.► Lower the lever A to lock the clamp B.
Do not force the lever as locking will not
be possible if the clamp is not positioned
correctly; start the procedure again.
Following reconnection of the battery
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, in order to enable the electronic systems
to initialise.
For right-hand drive vehicles, when the
total distance recorder has reached 37
miles (60 km), it is necessary to wait approx.
15 minutes before starting the engine.
However, if minor problems persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you must
yourself reinitialise or reset certain systems,
such as:
– the key with remote control or electronic key (depending on version),– the sunroof and its electric blind,– the electric windows,– the date and time,– the preset radio stations.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).

156
In the event of a breakdown
Accessing the tools

The tools are located in the boot. Depending
on version, they are stored under the floor or
behind the removable grille of the right-hand
compartment.
For access:
► Open the boot.► Then, depending on version, lift up the floor using the handle, remove it and remove the mat.► Or open the removable grille on the right by pulling from the top.
For more information on the list of tools, refer to
the Tool kit section.
Towing
Procedure for having your vehicle towed or for towing another vehicle using the towing eye.
General recommendations
Observe the legislation in force in the country where you are driving.
Ensure that the weight of the towing vehicle is higher than that of the towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
A professional recovery service must be called if:– broken down on a motorway or main road;– not possible to put the gearbox into neutral, unlock the steering, or release the parking brake;– not possible to tow a vehicle with an automatic gearbox, with the engine running;– towing with only two wheels on the ground;– four-wheel drive vehicle;– no approved towbar available.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
groundRear wheels on the
groundFlatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual








Internal combustion /
Automatic





In case of battery or electric parking brake failure, it is essential to call a p
rofessional using flatbed recovery vehicles (excluding manual gearbox).

157
In the event of a breakdown
8Accessing the tools

The tools are located in the boot. Depending
on version, they are stored under the floor or
behind the removable grille of the right-hand
compartment.
For access:
► Open the boot.► Then, depending on version, lift up the floor using the handle, remove it and remove the mat.► Or open the removable grille on the right by pulling from the top.
For more information on the list of tools, refer to
the Tool kit section.
Towing your vehicle

► On the front bumper , unclip the cover from below using the flat blade screwdriver.► Screw the towing eye in fully .► Install the towbar.► With a manual gearbox, move the gear lever into neutral.► With an automatic gearbox, move the gear selector into position N.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started.
► Unlock the steering and release the parking brake.► Switch on the hazard warning lamps on both
vehicles.► Move off gently , drive slowly and only for a short distance.
Towing another vehicle

► On the rear bumper , unclip the cover from below using the flat blade screwdriver.► Screw the towing eye in fully .► Install the towbar.► Switch on the hazard warning lamps on the vehicle being towed.► Move off gently, drive slowly and only for a short distance.
If the vehicle is equipped with a BlueHDi
120 S&S EAT6 engine and a sunroof or
spare wheel, it is forbidden to tow another
vehicle.

158
Technical data
Engine technical data and
towed loads
Engines
The engine specifications (capacity, max. power,
max. speed, energy, CO
2 emissions, etc.)
associated with your vehicle are indicated on
the registration document, as well as in sales
brochures.
These characteristics correspond to the values
type-approved on a test bed, under conditions
defined in European legislation (Directive
1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
your vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW values and the towed loads listed are
valid for a maximum altitude of 1,000 metres.
The towed load must be reduced by steps of
10% for each additional 1,000 metres.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
GTW: Gross train weight.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, limit the
towed weight.
Towing using a lightly loaded vehicle can adversely affect roadholding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed a
speed of approximately 60 mph (100 km/h)
(observe the local legislation in force).
If the exterior temperature is high, it is
recommended that the engine is allowed
to idle for 1 to 2 minutes after the vehicle
comes to a stop, to facilitate its cooling.
Engines and towed loads - PETROL
Engine PureTech 110 S&SPureTech 110 S&S
Gearbox Manual 5-speed
(BVM5)Automatic
6-speed (EAT6)Manual 6-speed
(BVM6)Automatic
6-speed (EAT6)Manual 6-speed
(BVM6)
Code EB2DT
(Euro 6.1)EB2ADT(Euro 6.2)EB2ADT(Euro 6.3)
Model codes: 2R...HNZBHNZWHNPJHNPXHNPM
Cubic capacity (cm
3) 1,1991,1991,1991,1991,199
Max. power: EC standard (kW) 8181818181
Fuel UnleadedUnleadedUnleadedUnleadedUnleaded
Braked trailer (within the GTW limit) on a
10 or 12% slope (kg) 840
840840840840
Unbraked trailer (kg) 600600600600600
Maximum authorised nose weight (kg) 6565656565