CITROEN DS3 CROSSBACK 2020 Owners Manual

DS
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Practical information07
Compatibility of fuels
Petrol fuels conforming to the EN228 standard
containing up to 5% and 10% ethanol respectively.
Diesel fuels conforming to the EN590, EN16734
and EN16709 standards and containing up to
7%, 10%, 20% and 30% fatty acid methyl ester
respectively. The use of B20 or B30 fuels, even
occasionally, imposes special maintenance
conditions referred to as "Arduous conditions".
Paraffinic Diesel fuel conforming to the EN15940
standard.
The use of any other type of (bio) fuel
(vegetable or animal oils, pure or diluted,
domestic fuel, etc.) is strictly prohibited (risk
of damage to the engine and fuel system).
The only fuel additives authorised for use
are those that meet the B715001 (petrol)
or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the
formation of paraffins in summer-type Diesel
fuels could prevent the engine from operating correctly. In these temperature conditions, use
winter-type Diesel fuel and keep the fuel tank
more than 50 % full.
At temperatures below -15 °C (+5 °F) to avoid
problems starting, it is best to park the vehicle
under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s engine.
In certain countries, the use of a particular fuel
may be required (specific octane rating, specific
trade name, etc.) to ensure correct operation of
the engine.
For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 44 litres
(petrol) or 41 litres (Diesel).
Reserve level: approximately 6 litres.
Low fuel level
When the low fuel level is reached, this
warning lamp comes on on the instrument
panel, accompanied by an onscreen message and
an audible signal. When it first comes on, about 6
litres of fuel remain in the tank.
Until sufficient fuel is added, this warning lamp
appears every time the ignition is switched on,
accompanied by an onscreen message and an
audible signal. When driving, this message and
audible signal are repeated with increasing
frequency as the fuel level drops towards 0.
You must refuel as soon as possible to avoid
running out of fuel.
For more information on Running out of fuel
(Diesel), refer to the corresponding section.
Stop & Start
Never refuel with the engine in STOP
mode; you must switch off the ignition.
Refuelling
Additions of fuel must be of at least 5 litres, in
order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused
by an inrush of air. This vacuum is entirely normal,
resulting from the sealing of the fuel system.
To refuel in complete safety:
► You must switch off the engine.
►With the vehicle unlocked, press the rear-
central part of the filler flap to open it.

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► Take care to select the pump that delivers the
correct fuel type for the vehicle's engine (see a
reminder label on the inside of the filler flap).
►  Turn the filler cap to the left.
►  Remove the filler cap and hang it on its carrier
(on the filler flap).
►  Introduce the filler nozzle and push it in as
far as possible before starting to refuel (risk of
blowback).
►  Fill the tank.
Do not continue past the third cut-off of the
nozzle, as this may cause malfunctions.
►  Refit the filler cap.
►  Turn it to the right.
►  Push the filler flap to close it.
If you have put in the wrong fuel for the
vehicle, you must have the fuel tank
drained and filled with the correct fuel before
starting the engine.
The vehicle is fitted with a catalytic converter, a
device which helps to reduce the level of harmful
emissions in the exhaust gases.
For petrol engines, you must use unleaded fuel.
The filler neck is narrower, admitting unleaded
petrol nozzles only.
Misfuel prevention (Diesel)
(Depending on country of sale.)
This mechanical device prevents filling the tank of
a Diesel vehicle with petrol.
Located in the filler neck, the misfuel prevention
device is visible when the filler cap is removed.
Operation

When a petrol filler nozzle is inserted into the
fuel filler neck of a Diesel vehicle, it comes into
contact with the flap. The system remains closed
and prevents filling.
Do not persist but introduce a Diesel type filler
nozzle.
It remains possible to use a fuel jerrycan
to fill the tank.
Travelling abroad
As Diesel fuel pump nozzles may be
different in other countries, the presence
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a dealer if the vehicle is suitable
for the distribution equipment of the countries
visited.
Charging system (Electric)
400 V electrical system
The electrical system, which operates at a voltage
of approximately 400 V, is identified by orange
cables, and its components are marked with this
symbol:


An electric vehicle’s power train can
become hot during use and after
switching off the ignition.
Observe the warning messages shown on
labels, particularly inside the flap.
All work on or modifications to the vehicle’s
electrical system (including the traction
battery, connectors, orange cables and
other components visible from the interior or
exterior) is strictly prohibited - risk of severe
burns or potentially fatal electric shock (short-
circuit / electrocution)!
In the event of a problem, always contact a
dealer or a qualified workshop.


This label is intended solely for use by
firefighters responding to an incident
involving the vehicle and for maintenance
technicians.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
In the event of an accident or impact
The electrical system or the traction
battery may be seriously damaged in the event
of an accident or impact involving the vehicle
underbody.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a dealer or a qualified workshop
without delay.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt to
fight the fire yourself - risk of electrocution!

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This label is intended solely for use by
firefighters responding to an incident
involving the vehicle and for maintenance
technicians.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
In the event of an accident or impact
The electrical system or the traction
battery may be seriously damaged in the event
of an accident or impact involving the vehicle
underbody.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a dealer or a qualified workshop
without delay.
In the event of exposure to a fire
Immediately exit and evacuate all
passengers from the vehicle. Never attempt to
fight the fire yourself - risk of electrocution!
You must immediately contact the emergency
services, informing them that the incident
involves an electric vehicle.
When washing
Before washing the vehicle, always check
that the charging flap is closed correctly.
Never wash the vehicle while the battery is on
charge.
High-pressure washing
To avoid damaging electrical components,
it is expressly prohibited to use high-pressure
washing to clean the front compartment or the
vehicle underbody.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Traction battery
This battery stores the energy that powers
the electric motor and the thermal comfort
equipment in the passenger compartment. It is
discharged during use, and must therefore be
regularly recharged. There is no need to wait for
the traction battery to fall to its reserve level
before recharging.
Battery life may vary according to the type of
driving, the route, thermal comfort equipment
usage and battery component ageing.
The traction battery ageing process is
influenced by multiple factors, including
climate conditions, the distance travelled and
how often it has been fast-charged.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a dealer or a qualified workshop to
have the system checked.
Charging connectors and
indicator lamps


1. Charging connectors
2. Deferred charge activation button

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3.Nozzle locking indicator lamp
Red: nozzle positioned correctly and locked in
the connector.
4. Charging indicator lamp


State of charging
indicator lamp Meaning
Fixed white Welcome lighting
when flap is opened.
Fixed blue Deferred charge.
Flashing green Charging.
Fixed green Charging finished.
Fixed red Malfunction.
In case of impact, even light, against the
charging flap, do not use it.
Do not remove or modify the charging
connector - risk of fire!
Contact a dealer or a qualified workshop.
Charging cables
The charging cable supplied with the vehicle is
suitable for electrical systems in the country of
sale. If you travel abroad, refer to the following table to check your charging cable’s compatibility
with local electrical systems.
Contact a dealer or a qualified workshop for
more information and to obtain suitable charging
cables.
Domestic socket
(Domestic charging - single-phase alternating current (AC))


Mode 2 with a standard socket A: 8 A maximum charging current.


Mode 2 with a Green’Up socket B: 16 A maximum charging current.
Mode 2 (AC) charging cable with built-in control unit


Mode 2 charging cable with built-in
control unit
Avoiding damage to the cable is essential.
In the event of damage, do not use the cable
and contact a dealer or a qualified workshop
for a replacement.
Accelerated charging unit (Wallbox)
(Accelerated charging - single-phase or three- phase alternating current (AC))


Depending on version, in mode 3 with a
Wallbox accelerated charging unit: 32 A maximum charging current.

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Mode 3 (AC) charging cable

Accelerated charging unit (Wallbox)
Do not remove or modify the charging
unit. Risk of electrocution and/or fire!
Refer to the charging unit user manual for
operating instructions.
Public fast charging station
(Fast charging - direct current (DC))


Mode 4 (DC) charging cable
(integrated in the public fast charging station)


Control unit

POWER
Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
programmed heating activated.
Fixed green: charging complete.
FA U LT Red: anomaly; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
dealer or a qualified workshop.
Upon plugging the charging cable into a domestic
socket, all of the indicator lamps come on briefly.
If no indicator lamps come on, check the domestic
socket's circuit-breaker.
–

If the circ
uit breaker has tripped, contact a
professional to check that your electrical system
is suitable and carry out any necessary repairs.
–
If the circ
uit-breaker has not tripped, avoid
using the charging cable and contact a dealer or a
qualified workshop.
Recommendations on the control unit label
1. Refer to the handbook before use.
2. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
3. Always use a correctly earthed power socket,
protected by a 30 mA residual current device.

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Practical information07
4.Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
5. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
6. Never use this charging cable if it is defective
or in any way damaged.
7. Never attempt to repair or open this charging
cable. It contains no repairable parts -
replace the charging cable if it is damaged.
8. Never immerse this charging cable in water.
9. Never use this charging cable with an
extension cable, a multi-plug socket,
a conversion adaptor or on a damaged
electrical socket.
10. Do not unplug the plug from the wall as a
means of stopping charging.
11. Do not force the connector if it is locked into
the vehicle.
12. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
13. This charging cable includes components
liable to cause electrical arcing or sparks. Do
not expose to flammable vapours.
14. Only use this charging cable with DS
AUTOMOBILES vehicles.
15. Never plug the cable into the wall socket (or
unplug it) with wet hands.Charging the traction
battery (Electric)
To recharge, connect the vehicle to a domestic
electrical system (for domestic or accelerated
charging) or a fast charging station (for fast
charging).
For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging may be performed either
immediately or deferred.
You can stop charging at any time by unlocking
the vehicle and removing the nozzle.
For more information on the charging displays on
the Instrument panel and the Touch screen, refer
to the corresponding section.
Depending on version, the deferred charge
function is configured via either the touch
screen or the MyDS application.
For more information on the deferred charge
function, refer to the corresponding section.
A LED, located below the interior rear view
and visible from outside the vehicle,
flashes in blue for a few minutes to confirm
the start of the charging.
It is also possible to monitor the charging
process using the MyDS application.
For more information on Remotely operable
features, refer to the corresponding section.
As a safety measure, the engine will not
start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan comes on during charging
to cool the on-board charger and the traction
battery.
Vehicle unused for an extended period
Fully recharge the traction battery every
three months. Follow the domestic charging
procedure.
Before carrying out the charging operation,
check that the accessory battery is not
disconnected or discharged. If it is, refer to
the corresponding section for information on
reconnecting or recharging it.
Precautions
Electric vehicles were developed in accordance
with the guidelines on maximum electromagnetic
fields issued by the International Commission on
Non-Ionizing Radiation Protection (ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to enquire
about any applicable precautionary measures, or
contact the manufacturer of their implanted
electronic medical device to check that it is
guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for a
short time.
Fast charging: do not use the system yourself
and avoid approaching public fast charging
points. Leave the area and ask a third party to
recharge the vehicle.
For domestic or accelerated charging
Before charging
Depending on the context:
►  Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►  Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
(During charging)
Never work under the bonnet:
– Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts or
strangulation!

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If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for a
short time.
Fast charging: do not use the system yourself
and avoid approaching public fast charging
points. Leave the area and ask a third party to
recharge the vehicle.
For domestic or accelerated charging
Before charging
Depending on the context:
►  Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►  Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (Wallbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
(During charging)
Never work under the bonnet:
–

Some areas remain v
ery hot, even an hour
after charging ends - risk of burns!
–

The fan ma
y start at any time - risk of cuts or
strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
For fast charging
Before charging
Check that the fast public charger and
its charging cable are compatible with your
vehicle.
If the exterior temperature is below :
–

-25
°C, charging may not be possible.
–

0°C
, charging times may be extended.
(During charging)
Do not remain in or near the vehicle.
While charging is in progress, opening the
driver's door will interrupt charging.
After charging
Check that the charging flap is closed.
Connection
►  Before charging, check that the drive selector
is in mode P and the ignition is off, otherwise
charging is not possible. ► 
Open the charging flap by pressing the push-
button, and check that there are no foreign bodies
on the charging connector.
Domestic charging



►  Connect the charging cable from the control
unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER indicator lamp remains on in green.
►  Remove the protective cover from the
charging nozzle.
►  Insert the nozzle into the charging connector.
The start of charging is confirmed by the flashing
in green of the CHARGE indicator lamps in the
flap, then on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all
connections are properly established.

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The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
If charging has finished but the cable is
still connected, opening the driver's door
restarts charging for around 20 seconds.
Accelerated charging

►  Follow the instructions for use of the
accelerated charging unit (Wallbox).
►  Remove the protective cover from the
charging nozzle.
►  Insert the nozzle into the charging connector.
The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the nozzle is
inserted correctly.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Fast charging

►  Depending on version, remove the protective
cover from the base.
►  Connect the charging cable to the vehicle
connector, following the instructions for use of
the fast public charger.
The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is correct.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection

Before disconnecting the nozzle from the
charging connector:
►  If the vehicle is unlocked, lock it and then
unlock it.
►  If the vehicle is locked, unlock it. The red indicator lamp in the flap goes out to
confirm that the charging nozzle is unlocked.
► 
Within 30 seconds, remove the charging
nozzle.
Domestic charging





When charging is complete, the green CHARGE
indicator lamp on the control unit comes on fixed.
►  Replace the protective cover on the charging
nozzle and close the charging flap.
►  Disconnect the control unit end of the
charging cable from the domestic socket.
Accelerated charging
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►  Hang up the nozzle on the charging unit and
close the charging flap.
Fast charging
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
►  Hang up the nozzle on the charging station.
►  Depending on version, replace the protective
cover on the base and close the charging flap.
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by the
Manufacturer. It is recommended that the

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Accelerated charging
The end of charging is indicated by the charging
control unit and by the fixed lighting of the green
indicator lamp in the flap.
►  Hang up the nozzle on the charging unit and
close the charging flap.
Fast charging
The end of charging is indicated by the charger
and by the fixed lighting of the green indicator
lamp in the flap.
►  Hang up the nozzle on the charging station.
►  Depending on version, replace the protective
cover on the base and close the charging flap.
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by the
Manufacturer. It is recommended that the
fitting be performed by a dealer or a qualified
workshop.
If not fitted by a dealer, it must still be fitted
in accordance with the Manufacturer's
instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated if an approved
towing system is used.
Observe the maximum authorised towable
weight, indicated on the vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data section of
this guide.
Complying with the maximum authorised
nose weight (towball) also includes the use of
accessories (bicycle carriers, tow boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Electric motor
Electric vehicles must never be equipped
with towing devices.
It is therefore not possible to tow a trailer or
caravan.
Roof bars
As a safety measure and to avoid
damaging the roof, it is essential to use
the transverse bars approved for the vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.


To install the roof bars, you must secure them
only to the four fixing points on the roof frame.
These points are concealed by the vehicle's doors
when they are closed.
The roof bar fixings include a lug to be fitted into
the hole at each fixing point.
Maximum load distributed over the roof
bars, for a loading height not exceeding
40 cm: 75 kg.
As this value may change, please verify the
maximum load set out in the manual supplied
with the roof bars.

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If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to avoid
damaging the roof bars and the fixings on the
vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects which are longer than the vehicle.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.
Remove the roof bars once they are no longer
needed.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
The snow chains must be fitted only to
the front wheels. They must never be
fitted to "space-saver" type spare wheels.
Take account of the legislation specific to
each country on the use of snow chains
and the maximum authorised speed.
Use only chains designed to be fitted to the type
of wheel fitted to the vehicle:
Original tyre size Chain type 215/65 R16 Cannot be fitted with chains
215/60 R17 Polaire XP9 with manual locking
215/55R18 Cannot be fitted with chains
For more information on snow chains, contact a
dealer or a qualified workshop.
Installation tips
►  To fit the chains during a journey, stop the
vehicle on a flat surface on the side of the road.
►  Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of the vehicle.
►  Fit the chains following the instructions
provided by the manufacturer.
►  Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
►  Stop the vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads
that have been cleared of snow to avoid
damaging the vehicle's tyres and the road
surface. If the vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
– For less than 10 minutes, to use the equipment
for approximately 5 minutes.
– For more than 10 minutes, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.