CITROEN DS3 CROSSBACK 2020 Owners Manual

139
Practical information07
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions immediately,
start the engine and let it run:
–

For le
ss than 10 minutes, to use the equipment
for approximately 5 minutes.
–

For more than 10 minut
es, to use the equipment
for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the 12 V battery, refer
to the corresponding section.
Load reduction mode
This system manages the use of certain functions
according to the level of charge remaining in the
battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates
certain functions, such as the air conditioning
and the heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of injury resulting from an automatic
change to START mode.
The location of the interior bonnet release
lever prevents the bonnet being opened
when the left-hand front door is closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after the
engine has been switched off.
Take care with objects or clothing that could
be caught in the blades of the fan!
Opening
►  Open the left-hand front door.



►  Pull the interior release lever, located at the
bottom of the door frame, towards you.


►  Lift the exterior safety catch and raise the
bonnet.
►  Unclip the stay from its housing and place it in
the support slot to hold the bonnet open.
Closing
►  Hold the bonnet and pull out the stay from the
support slot.

140
Practical information07
► Clip the stay in its housing.
►  Lower the bonnet and release it near the end
of its travel.
►  Pull on the bonnet to check that it is locked
correctly.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only.
The locations of the following elements may vary:
–

Air filt
er.
–

Engine oil dip
stick.
–

Engine oil filler c
ap.
Petrol engine

Diesel engine

1.Screenwash fluid reservoir.
2.Engine coolant reservoir.
3.Brake fluid reservoir.
4.Battery/Fuses.
5.Remote earth point (-).
6.Fusebox.
7. Air filter.
8.Engine oil filler cap.
9.Engine oil dipstick.
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out only
by a dealer or a qualified workshop.
Electric motor

1. Screenwash fluid reservoir
2. Engine coolant reservoir
3.Brake fluid reservoir
4. Battery / Fuses
5. Remote earth point (-)
6. Fusebox
7. 400 V electrical system
8. Emergency circuit-breaker for firefighters and
maintenance technicians
For more information on the Charging system
(Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a dealer or a
qualified workshop.
The fluids must comply with the
manufacturer's requirements and with
the vehicle's engine.
Take care when working under the
bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a dealer or a qualified
workshop.
Engine oil
The level is checked, with the engine
having been switched off for at least 30
minutes and on level ground, using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended that
you check the level, and top up if necessary, every
3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►  Grasp the dipstick by its coloured grip and pull
it out completely.

141
Practical information07
Used products
Avoid prolonged contact of used oil or
fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a dealer or a qualified
workshop.
Engine oil
The level is checked, with the engine
having been switched off for at least 30
minutes and on level ground, using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended that
you check the level, and top up if necessary, every
3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►  Grasp the dipstick by its coloured grip and pull
it out completely.
►  Wipe the end of the dipstick using a clean, lint-
free cloth.


►  Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil level:
the correct level is between marks A (max) and
B (min).
Do not start the engine if the level is:
–

abo
ve mark A: contact a dealer or a qualified
workshop.
–

belo
w mark B: top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for the engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your dealer and qualified
workshops).
Use of non-recommended oil may invalidate
the contractual warranty in the event of engine
failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding under-bonnet engine
compartment illustration.
►  Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
►  Wait a few minutes before checking the level
again using the dipstick.
►  Top up the level if necessary.
►  After checking the level, carefully screw the
oil filler cap back on and replace the dipstick in
its tube.
Within 30 minutes of adding oil, the oil
level indication in the instrument panel
when the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to the
"MAX" mark. If not, check the brake pad
wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between
two services.

142
Practical information07
The check and top-up must only be done with the
engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the "MAX"
mark but should never exceed it.
If the level is close to or below the "MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
As the cooling system is pressurised, wait at least
one hour after switching off the engine before
carrying out any work.
In order to avoid the risk of scalding if you need to
top up in an emergency, wrap a cloth around the
cap and unscrew the cap by two turns to allow the
pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when
necessary.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on AdBlue
® (BlueHDi), and
in particular on the supply of AdBlue, refer to the
corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according to
your engine.
Otherwise, have them checked by a dealer or a
qualified workshop.
Only use products recommended by the
Manufacturer or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, the Manufacturer selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by a
dealer or by a qualified workshop.
Passenger compartment filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate undesirable
odours.
Air filter
Depending on the environment and the use
of the vehicle (e.g. dusty atmosphere, city
driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is approaching
saturation, this warning lamp comes on
temporarily, accompanied by a message warning
of the risk of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).

143
Practical information07
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
When the particle filter is approaching
saturation, this warning lamp comes on
temporarily, accompanied by a message warning
of the risk of filter clogging.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice the
emission of water vapour at the exhaust while
accelerating. This has no impact on the
vehicle’s behaviour or the environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in case of an issue, do
not hesitate to have the system checked by a
dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer

144
Practical information07
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,
the shock absorbers have a major impact on
road-holding and braking performance.
For your safety and driving comfort, it is important
to have them regularly checked by a dealer or a
qualified workshop.
Timing and accessory kits
Timing and accessory kits are used from
the time the engine is started until it is
switched off. It is normal for them to wear over
time.
A faulty timing or accessory kit can damage
the engine, rendering it unusable. Observe the
recommended replacement frequency, stated in
distance travelled or time elapsed, whichever is
reached first.
AdBlue® (BlueHDi)
To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of Diesel engines, the Manufacturer
has taken the decision to equip its vehicles with a
system that associates SCR (Selective Catalytic
Reduction) with a Diesel particle filter (DPF) for
the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special tank
holding about 15 litres.
Its capacity allows a driving range of
approximately 5,600 miles (9,000 km), which may
vary considerably depending on your driving style.
An alert system is triggered once the reserve level
is reached: it is then possible to drive for a further
1,500 miles (2,400 km) before the tank is empty
and the vehicle blocked.
For more information on the Warning and
indicator lamps and the associated alerts,
or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a system
required by legislation prevents starting
of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a dealer or a
qualified workshop. After 680 miles (1,100 km),
a device is automatically activated to prevent
the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up
as soon as the first alert is issued indicating that
the reserve level has been reached.
For the correct operation of the SCR
system:
–

U

se only AdBlue
® fluid that meets the ISO
22241 standard.
–

Ne

ver transfer AdBlue
® to another container
as it would lose its purity.
–

Ne

ver dilute AdBlue
® with water.
It is possible to obtain AdBlue
® from a dealer or a
qualified workshop as well as at service stations
equipped with AdBlue
® pumps specially designed
for passenger vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue
® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue
® out of the reach of children,
in its original container.

145
Practical information07
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise, the
AdBlue
® may be frozen and therefore cannot be
poured into its tank. Park your vehicle in a warmer
area for a few hours to allow the top-up to be
carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank a 6th of a
turn anti-clockwise and remove it.
►  With a container of AdBlue
®: after checking
the expiry date, read carefully the instructions
on the label before pouring the contents of the
container into the vehicle's AdBlue tank.
►  With an AdBlue
® pump: introduce the nozzle
and fill the tank until the automatic cut-off of the
nozzle.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
If the AdBlue® tank is completely empty
– which is confirmed by the “Top
up AdBlue: Starting impossible” message – it is
essential to add at least 5 litres.

146
Practical information07
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
bought them.
Free-wheeling
In certain situations, you must allow the vehicle to
free-wheel (while being towed, on a rolling road,
in an automatic car wash, or being transported by
rail or sea freight, etc.).
The procedure varies according to the type of
gearbox and parking brake.
With a manual gearbox and
electric parking brake
/
Release procedure
►  With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position.
►  While depressing the brake pedal, switch off
the ignition.
►  Release the brake pedal, then switch on the
ignition again.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
►  While depressing the brake pedal, start the
engine.
With EAT8 automatic gearbox
or drive selector and electric
parking brake
/
Release procedure
►  With the vehicle stationary and the engine
running, select mode N and switch off the
ignition.
Within 5 seconds:
►  Switch on the ignition again.
►  While depressing the brake pedal, move the
push selector forwards or backwards to confirm
mode N.
►  While depressing the brake pedal, press the
control lever to release the parking brake.
►  Release the brake pedal, switch off the
ignition.
If the 5-second time limit is exceeded, the gearbox
engages mode P; it is then necessary to restart
the procedure.
Reverting to normal operation
►  While depressing the brake pedal, restart the
engine.
Keyless Entry and Starting
You must not depress the brake pedal
while switching the ignition on or off. If you do,
the engine will start, requiring you to restart
the procedure.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in the
engine compartment, due to the risk of
damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key and deactivate the
“hands-free” function (“Hands-Free Tailgate
Access”).
When using a pressure washer, hold the lance
at least 30 cm from the vehicle (particularly
when cleaning areas containing chipped paint,
sensors or seals).

147
Practical information07
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle more frequently to remove salty
deposits (in coastal areas), soot (in industrial
estates) and mud (in wet or cold areas). These
substances can be highly corrosive.
Contact a dealer or a qualified workshop if you
require advice on removing stubborn stains
requiring special products (such as tar or
insect removers).
Preferably, have paint touch-ups performed by
a dealer or a qualified workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure washer to
clean the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage if they come into contact with the
controls in the dashboard and centre console.
Take care!
Bodywork
High-gloss paint
Do not use abrasive products or solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains. Risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft sponge and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high pressure washer to
clean the vehicle. Risk of damaging or
detaching the decals!
Use a high-flow hose at a temperature
between 25°C and 40°C.
Sweep the jet of water across the surface to be
cleaned, perpendicular to it.
Rinse the vehicle with demineralised water.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not clean leather using unsuitable
cleaning agents such as solvents,
detergents, petrol or pure alcohol.
When cleaning items partly made from leather,
take care not to damage the other materials
with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water and
thoroughly wrung out.
Clean leather using a soft cloth moistened
with soapy water or a pH-neutral product.
Dry with a soft, dry cloth.

148In the event of a breakdown08
Warning triangle
As a safety precaution, before leaving your
vehicle to set up and install the triangle, switch
on the hazard warning lamps and put on your high
visibility vest.
Storage

Use the straps on the boot sill trim to stow the
folded triangle or its storage box.
Assembling and placing the
triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
► Put the triangle in place behind the vehicle, as
required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is essential
to put at least 5 litres of Diesel into the fuel tank.
For more information on Refuelling and on
Misfuel prevention (Diesel), please refer
to the corresponding section. ► 
Switch on the ignition (without starting the
engine).
►  Wait around 1 minute and switch off the
ignition.
►  Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.
Access to the tools
Depending on version, the tool kit is stored in a
bag or in a storage box in the boot.


On the boot carpet

Under the boot carpet
►  Raise the boot carpet by pulling the strap to
access the tools.
With temporary puncture repair kit