DODGE DURANGO 2020 Owners Manual

SERVICING AND MAINTENANCE309
Change Engine Oil — SRT (If Equipped)
The oil change indicator system will remind you
that it is time to take your vehicle in for
scheduled maintenance. Refer to “Scheduled
Servicing” for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 6,000 miles (10,000 km) or
6 months, whichever occurs first.
Engine Oil Selection — Non-SRT (If
Equipped)
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
NOTE:
Hemi engines (5.7L) at times can tick right after
startup and then quiet down after approxi -
mately 30 seconds. This is normal and will not
harm the engine. This characteristic can be
caused by short drive cycles. For example, if the
vehicle is started then shut off after driving a
short distance. Upon restarting, you may experience a ticking
sound. Other causes could be if the vehicle is
unused for an extended period of time, incor
-
rect oil, extended oil changes or extended
idling. If the engine continues to tick or if the
Malfunction Indicator Light (MIL) comes on, see
the nearest authorized dealer.
Engine Oil Selection — SRT (If Equipped)
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends full synthetic
engine oils that meet the American Petroleum
Institute (API) categories of SN.
The manufacturer recommends the use of
Pennzoil Ultra 0W-40 engine or equivalent
Mopar oil meeting the FCA Material Standard
MS-12633 for use in all operating
temperatures.
The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to “Engine Compartment” in this
section for further information. NOTE:
Hemi engines at times can tick right after
startup and then quiet down after approxi
-
mately 30 seconds. This is normal and will not
harm the engine. This characteristic can be
caused by short drive cycles. For example, if the
vehicle is started then shut off after driving a
short distance. Upon restarting, you may experi -
ence a ticking sound. Other causes could be if
the vehicle is unused for an extended period of
time, incorrect oil, extended oil changes or
extended idling. If the engine continues to tick
or if the Malfunction Indicator Light (MIL) comes
on, see the nearest authorized dealer.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.7

20_WD_OM_EN_USC_t.book Page 309

310SERVICING AND MAINTENANCE
American Petroleum Institute (API) Engine
Oil Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends API
Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity (SAE Grade) — 3.6L
Engine
Mopar SAE 0W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy. The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Engine Oil Viscosity (SAE Grade) — 5.7L
Engine
Mopar SAE 5W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy.
The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
NOTE:
Vehicles equipped with a 5.7L engine must use
SAE 5W-20 oil. Failure to do so may result in
improper operation of the Fuel Saver Tech
-
nology. Refer to “Fuel Saver Technology – If
Equipped” in “Starting And Operating” for
further information.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.Engine Oil Viscosity — 6.4L Engine
Use Pennzoil Ultra Platinum 0W-40 engine or
equivalent Mopar oil meeting the FCA Material
Standard MS-12633 for use in all operating
temperatures.
The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to “Engine Compartment” in this
section for further information.
CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.

20_WD_OM_EN_USC_t.book Page 310

SERVICING AND MAINTENANCE311
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil
Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
ENGINE OIL FILTER
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.
ENGINE AIR CLEANER FILTER
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable. Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine air cleaner filters are a
high quality filter and are recommended.
Engine Air Cleaner Filter Inspection and
Replacement
Inspect engine air cleaner filter for dirt and/or
debris, if you find evidence of either dirt or
debris change the engine air cleaner filter.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
7

20_WD_OM_EN_USC_t.book Page 311

312SERVICING AND MAINTENANCE
Engine Air Cleaner Filter Removal

1. Release the spring clips from the engine air
cleaner filter cover.

Engine Air Cleaner Filter Cover
2. Lift the engine air cleaner filter cover to
access the engine air cleaner filter.

Engine Air Cleaner Filter Assembly

3. Remove the engine air cleaner filter from the housing assembly.
Engine Air Cleaner Filter

Engine Air Cleaner Filter Installation
NOTE:
Inspect and clean the housing if dirt or debris is
present before replacing the engine air cleaner
filter.

1. Install the engine air cleaner filter into the housing assembly with the engine air
cleaner filter inspection surface facing
downward.

1 — Engine Air Cleaner Filter Cover
2 — Spring Clips
1 — Engine Air Cleaner Filter Cover
2 — Engine Air Cleaner Filter
1 — Engine Air Cleaner Filter
2 — Engine Air Cleaner Filter Inspection Surface

20_WD_OM_EN_USC_t.book Page 312

SERVICING AND MAINTENANCE313
(Continued)
2. Install the engine air cleaner filter cover onto the housing assembly locating tabs.
3. Latch the spring clips and lock the engine air cleaner filter cover to the housing
assembly.
AIR CONDITIONER MAINTENANCE
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling
R-134a — If Equipped
R-134a Air Conditioning Refrigerant is a
hydrofluorocarbon (HFC) that is an
ozone-friendly substance. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer or other
service facilities using recovery and recycling
equipment. NOTE:
Use only manufacturer approved A/C system
Polyalkylene Glycol (PAG) compressor oil and
refrigerants.
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
Polyalkylene Glycol (PAG) compressor oil, and
refrigerants.
WARNING!
Use only refrigerants and compressor lubri
-
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING! (Continued)
7

20_WD_OM_EN_USC_t.book Page 313

314SERVICING AND MAINTENANCE
Air Conditioning Filter Replacement (A/C
Air Filter)
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
The A/C air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Open the glove compartment and remove
all contents.
Glove Compartment

2. There are glove compartment travel stops on both sides of the glove compartment
door, partially close the glove compartment
door and push inward to release the glove
compartment travel stop on one side and
repeat this procedure for the opposite side.
3. Pull the right hand side of the glove compartment door toward the rear of the
vehicle to disengage the glove
compartment door from its hinges. NOTE:
When disengaging the glove compartment door
from its hinges, there will be some resistance.
4. With the glove compartment door loose,
remove the glove compartment tension
tether and tether clip by sliding the clip
toward the face of the glove compartment
door and lifting the clip out of glove
compartment door.

Right Side Of Glove Compartment

WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in
the ACC or ON/RUN mode. With the cabin air
filter removed and the blower operating, the
blower can contact hands and may propel dirt
and debris into your eyes, resulting in
personal injury.
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment Door
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door

20_WD_OM_EN_USC_t.book Page 314

SERVICING AND MAINTENANCE315
5. Remove the filter cover by disengaging the
retaining tab and mid way snap that
secures the filter cover to the HVAC
housing. Disengage the mid way snap by
pulling the door outward. Unhinge the filter
cover on the right side to fully remove the
cover.

A/C Air Filter Cover

6. Remove the A/C air filter by pulling it straight out of the housing. 7. Install the A/C air filter with the arrow on the
filter pointing toward the floor. When
installing the filter cover, make sure the
retaining tabs fully engage the cover.
8. Reinstall the glove compartment door on the door hinge and reattach the tension
tether by inserting the tether clip in the
glove compartment and sliding the clip
away from the face of the glove
compartment door.
9. Push the door to the near closed position to reengage the glove compartment travel
stops.
NOTE:
Ensure the glove compartment door hinges and
glove compartment travel stops are fully
engaged.ACCESSORY DRIVE BELT INSPECTION
When inspecting accessory drive belts, small
cracks that run across ribbed surface of belt
from rib to rib, are considered normal. These
are not a reason to replace belt. However,
cracks running along a rib (not across) are not
normal.
1 — Retaining Tab
2 — Mid Way Snap
3 — Filter Cover Hinge
CAUTION!
The cabin air filter is identified with an arrow
to indicate airflow direction through the filter.
Failure to properly install the filter will result
in the need to replace it more often.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
7

20_WD_OM_EN_USC_t.book Page 315

316SERVICING AND MAINTENANCE
Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has
excessive wear, frayed cords or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken (note: identify and correct
problem before new belt is installed)
Noise (objectionable squeal, squeak, or
rumble is heard or felt while drive belt is in
operation)
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools, we recommend having your
vehicle serviced at an authorized dealer.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should also be given to
hood latching components to ensure proper
function. When performing other underhood
services, the hood latch, release mechanism
and safety catch should be cleaned and
lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or
ice from the windshield. Keep the blade rubber
out of contact with petroleum products such as
engine oil, gasoline, etc.

20_WD_OM_EN_USC_t.book Page 316

SERVICING AND MAINTENANCE317
NOTE:
Life expectancy of wiper blades varies
depending on geographical area and frequency
of use. Poor performance of blades may be
present with chattering, marks, water lines or
wet spots. If any of these conditions are
present, clean the wiper blades or replace as
necessary.
The wiper blades and wiper arms should be
inspected periodically, not just when wiper
performance problems are experienced. This
inspection should include the following points:
Wear or uneven edges
Foreign material
Hardening or cracking
Deformation or fatigue
If a wiper blade or wiper arm is damaged,
replace the affected wiper arm or blade with a
new unit. Do not attempt to repair a wiper arm
or blade that is damaged.
Front Wiper Blade Removal/Installation

1. Lift the wiper arm to raise the wiper blade off of the glass, until the wiper arm is in the
full up position.

Wiper Blade With Release Tab In Locked Position
2. To disengage the wiper blade from the wiper
arm, flip up the release tab on the wiper
blade, and while holding the wiper arm with
one hand, slide the wiper blade down
towards the base of the wiper arm.

Wiper Blade With Release Tab In Unlocked Position

CAUTION!
Do not allow the wiper arm to spring back
against the glass without the wiper blade in
place or the glass may be damaged.
1 — Wiper
2 — Release Tab
3 — Wiper Arm
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm7

20_WD_OM_EN_USC_t.book Page 317

318SERVICING AND MAINTENANCE
3. With the wiper blade disengaged, remove
the wiper blade from the wiper arm by
holding the wiper arm with one hand and
separating the wiper blade from the wiper
arm with the other hand (move the wiper
blade toward the right side of the vehicle to
separate the wiper blade from the wiper
arm).

Wiper Blade Removed From Wiper Arm

4. Gently lower the wiper arm onto the glass. Installing The Front Wipers

1. Lift the wiper arm off of the glass, until the
wiper arm is in the full up position.

2. Position the wiper blade near the hook on the tip of the wiper arm with the wiper
release tab open and the blade side of the
wiper facing up and away from the
windshield.
3. Insert the hook on the tip of the arm through the opening in the wiper blade under the
release tab.
4. Slide the wiper blade up into the hook on the wiper arm and rotate the wiper blade
until it is flush against the wiper arm. Fold
down the latch release tab and snap it into
its locked position. Latch engagement will
be accompanied by an audible click.
5. Gently lower the wiper blade onto the glass.Rear Wiper Blade Removal/Installation

1. Lift the rear wiper arm pivot cap away from the glass to allow the rear wiper blade to be
raised off of the glass.

NOTE:
The rear wiper arm cannot be fully raised off the
glass unless the wiper arm pivot cap is
unsnapped first. Attempting to fully raise the
rear wiper arm without unsnapping the wiper
arm pivot cap may damage the vehicle.

Wiper Pivot Cap In Unlocked Position

1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Arm Pivot Cap
2 — Wiper Arm

20_WD_OM_EN_USC_t.book Page 318