FIAT DUCATO 2011 Owner handbook (in English)

OWNER HANDBOOK
FIATDUCATO

We really know your vehicle because we invented,
designed and built it: we really know every single detail. At Fiat Professional Service authorised workshops
you can find technicians directly trained by us, offering quality and professionalism for all service operations.
Fiat Professional workshops are always close to you for the regular servicing operations, season checks and practical
recommendations by our experts.
With Fiat Professional Genuine Parts you keep the reliability, comfort and performance features of your
new vehicle unchanged in time: that's why you bought it for.
Always ask for Genuine Parts for the components used on our vehicles; we recommend them because they come from
our steady commitment in research and development of highly innovative technologies.
For all these reasons: rely on Genuine Parts,
because they are the only ones designed by Fiat Professional for your vehicle.
SAFETY: BRAKING
SYSTEMENVIRONMENT: PARTICULATE FILTERS,
CLIMATE CONTROL SYSTEM MAINTENANCECOMFORT:
SUSPENSION AND WINDSCREEN WIPERSPERFORMANCE:
SPARK PLUGS, INJECTORS AND
BATTERIESLINEACCESSORI:
ROOF RACK BARS, WHEEL RIMS
WHY CHOOSING
GENUINE PARTS

CHOOSING GENUINE PARTS
IS THE MOST NATURAL CHOICE
PERFORMANCE
GENUINE PARTS
COMFORT
GENUINE PARTS
SAFETY
GENUINE PARTS
AMBIENT
GENUINE PARTS
VALUES
GENUINE PARTS
ACCESSORIES
GENUINE PARTS

HOW TO RECOGNISE
GENUINE PARTS

AllGenuine Parts undergo strict controls, both during design and manufacturing stages,
by specialists using vanguard materials,
totest the component reliability.
This to guarantee performance and safety for you and your passengers on board,
for a long time.
Always ask for and make sure a Genuine Part has been used.

Dear Customer.
Thank you for choosing Fiat and congratulations on your choice of a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best
possible way.
You are recommended to read it right through before taking to the road for the first time. You will find information,
tips and important warnings regarding the use of your vehicle to help you get the most from the technological
features of your Fiat Ducato.
Read the warnings and indications, marked with the following symbols:
personal safety;
vehicle integrity;
environmental protection.
The enclosed Warranty Booklet lists the services that Fiat offers to its Customers:
❒the Warranty Certificate with terms and conditions for maintaining its validity;
❒the range of additional services available to Fiat Customers.
Enjoy reading and happy motoring!
This Owner Handbook describes all the versions of the Fiat Ducato.
As a consequence, you should only consider the information which is related to the engine
and bodywork version of the vehicle you have purchased.

REFUELLING
Only refuel with automotive diesel conforming
to the European specification EN590.
The use of other products or mixtures may
damage the engine beyond repair and
consequently invalidate the warranty depending
on the damage caused.
STARTING THE ENGINE
Make sure that the handbrake is engaged, set the
gear lever to neutral, fully depress the clutch
pedal without pressing the accelerator, then turn
the ignition key to MAR-ON and wait for the
warning lights
Yand mto go off; turn the
ignition key to AVV and release it as soon as the
engine has started.
PARKING ON FLAMMABLE MATERIAL
The catalytic converter develops high
temperatures during operation. Do not park on
grass, dry leaves, pine needles or other
flammable material: fire hazard.
RESPECTING THE ENVIRONMENT
The vehicle is fitted with a system that allows
continuous diagnosis of the emission-related
components in order to help protect the
environment.ELECTRICAL ACCESSORIES
If, after buying the vehicle, you decide to add
electrical accessories (with the risk of gradually
draining the battery), visit a Fiat Dealership. They
can calculate the overall electrical requirement
and check that the vehicle’s electrical system can
support the required load.
CODE card
Keep it in a safe place, not in the vehicle.
Make sure you have the electronic code written
on the CODE card with you at all times
.
SCHEDULED SERVICING
Correct vehicle servicing is essential for ensuring
it stays in tip-top condition and safeguards its
safety features, its environmental friendliness and
low running costs for a long time to come.
THE OWNER’S HANDBOOK CONTAINS…
...important information, advice and warnings
for correct use, driving safety and maintenance
of your vehicle over time. Pay special attention
to the symbols
"(personal safety)
#(environmental protection) !(vehicle
integrity).
VERY IMPORTANT
K



3
KNOWING
YOUR CAR
SAFETY
STARTING
AND
DRIVING
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
MAINTENANCE
AND CARE
TECHNICAL
SPECIFICATIONS
INDEX
KNOWING YOUR CAR
DASHBOARD
The presence and position of the controls, instruments and gauges may vary depending on the version.
1.Fixed side air vents –2.Adjustable side air vents – 3.Left steering column stalk: external lights
–
4.Instrument and warning light panel – 5.Right steering column stalk: windscreen wiper controls, rear window
wiper, trip computer –
6.Adjustable central air vents – 7.Car radio (for versions/markets, where provided)
–
8.Passenger side glove compartment/front air bag (for versions/markets, where provided) – 9.Oddment
compartment –
10.Cigar lighter/12 V socket – 11.HVAC controls – 12.Controls on dashboard – 13.Gear lever
–
14.Ignition device – 15. Steering wheel adjustment lever – 16.Driver side front airbag/Horn – 17.Control plate:
lamp/headlamp alignment adjustment/digital display/multifunction display.
F0N0510mFig. 1

4
KNOWING
YOUR CAR
SAFETY
STARTING
AND
DRIVING
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
MAINTENANCE
AND CARE
TECHNICAL
SPECIFICATIONS
INDEX
F0N0002mfig. 2
THE FIAT CODE SYSTEM
This is an electrical engine locking system which
increases protection against attempted theft of the
vehicle. It is automatically activated when the ignition
key is removed.
An electronic device, in fact, is fitted in each ignition key
grip. The device transmits a radio-frequency signal when
the engine is started through a special aerial built into
the ignition switch. The modulated signal, which changes
each time the engine is started, is the “password”, by
means of which the control unit recognises the key and
enables to start the engine.
OPERATION
Each time the vehicle is started by turning the ignition
key to MAR-ON, the Fiat CODE system control unit
sends a recognition code to the engine control unit to
deactivate the immobiliser.
The acknowledgement code is sent only if the Fiat
CODE system control unit has recognised the code
transmitted from the key.
Each time the ignition key is turned to STOP, the Fiat
CODE system deactivates the functions of the engine
management control unit.
If the code is not recognised correctly during ignition,
the
Ywarning light comes on on the instrument panel
together with a specific message on the display (see
“Warning lights and messages”).
SYMBOLS
Special coloured plates have been attached near or on
some of the components of your vehicle. These plates
bear symbols that draw your attention to the
precautions required when handling the component in
question.
The plate summarising the symbols used can be found
under the bonnet, fig. 2.

5
KNOWING
YOUR CAR
SAFETY
STARTING
AND
DRIVING
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
MAINTENANCE
AND CARE
TECHNICAL
SPECIFICATIONS
INDEX
THE KEYS
CODE CARD Fig. 3
The vehicle is delivered with two copies of the ignition
key and with the CODE card which bears the following:
A the electronic code;
B The mechanical key code to be given to the Fiat
Dealership when ordering duplicate keys.
IMPORTANT In order to ensure complete efficiency of
the electronic devices inside the keys, they should never
be exposed to direct sunlight. In this case, turn the key to STOP and then to MAR-
ON; if the lock persists, try again with the spare set of
keys. Contact a Fiat Dealership if you still cannot start
the engine.
IMPORTANT Each key has its own code which must be
stored by the system electronic control unit. Contact
the Fiat Dealership to have new keys (up to eight)
stored with the code.
Warning light
Ycoming on when driving
❒If the warning light Yturns on, this means that the
system is running a self-diagnosis (for example due to
a voltage drop).
❒If the warning light Ystays on, contact a Fiat
Dealership.
The electronic components inside the key
may be damaged if the key is submitted
to sharp knocks.
F0N0003mfig. 3

F0N0800mfig. 4
To extract the metal insert, press button Band to
reinsert it proceed as follows:
❒keep button B pressed and turn the metal insert A;
❒release button B and turn the metal insert A
completely until the proper locking click is heard to
ensure correct closure.
KEY WITH REMOTE CONTROL fig. 4-5
The metal insert A is retractable and it operates:
❒the ignition switch;
❒the door locks;
❒opening and closing of the fuel cap.
6
KNOWING
YOUR CAR
SAFETY
STARTING
AND
DRIVING
WARNING
LIGHTS AND
MESSAGES
IN AN
EMERGENCY
MAINTENANCE
AND CARE
TECHNICAL
SPECIFICATIONS
INDEX
All the keys and the CODE card must be
handed over to the new owner when
selling the vehicle.
Button B should only be pressed when
the key is away from the body, in
particular from the eyes and from objects that
can be spoilt (e.g. clothes). Never leave the key
unattended to make sure it is not touched by
others, especially children, who may
inadvertently press the button.
WARNING
Button Qis used for unlocking the front doors.
Button Áis used for locking all the doors;
Button Pis used for unlocking the load compartment
doors.
The passenger’s compartment lights will come on for
a preset time when the doors are unlocked.