phone FORD EXPLORER 2011 5.G Owners Manual
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This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Introduction
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Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
Introduction
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Optional cluster
Shown in standard measure. Metric similar.
1.Multifunction display:This displays the fuel gauge, tachometer,
engine coolant temperature, odometer/trip meter and other vehicle
features. This is also used to configure different vehicle personalization
options and display the status of various vehicle functions. SeeUplevel
message centerin this chapter for more information.
2.Speedometer:Indicates the current vehicle speed.
3.Infotainment display:This display is used for the entertainment,
phone, navigation and climate systems. See theMyFord Touch
supplement for more information.
BASE MESSAGE CENTER (IF EQUIPPED)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any handheld
device while driving and that you comply with all applicable laws.
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with informational messages and/or warnings.
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Instrument Cluster
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3. Turn your portable music player on and adjust the volume to 1/2 of
full volume.
4. Press AUX repeatedly untilAuxiliary audio activeorLine in active
appears.
5. Now adjust the volume on your portable music player until it matches
that of the FM station or the CD you were listening to previously.
Troubleshooting tips
•Don’t connect the AIJ to a line level output. These are intended for
connection to a home stereo and are not compatible.
•Don’t set the volume on your portable music player higher than
necessary as this may cause distortion and reduce sound quality.
•If the music sounds distorted at lower listening levels, turn the volume
on the portable music player down and check to see if you need to
replace or recharge the batteries.
•The AIJ doesn’t provide control over your portable music player. You
still need to use the controls on the player for functions such as play,
pause, etc.
•For safety reasons, you should not connect or adjust your portable
music player while the vehicle is moving. The portable music player
should have a long enough extension cable to allow it to be stored in a
secure location, (such as the center console or the glove box) when
the vehicle is in motion.
Phone
PHONE:Press to mute the playing media. Press again to return to the
playing media.
Entertainment Systems
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STEERING WHEEL CONTROLS
Audio control features
SEEK:Press up or down to select
the next/previous radio station
preset, CD track or satellite radio (if
equipped) channel preset depending
on which media mode you are in.
MEDIA:Press repeatedly to scroll
through available audio modes.
MUTE:Press to silence the radio.
VOL (Volume):Press up or down
to increase or decrease the volume.
Navigation/SYNCsystem hands-free control features (if equipped)
Pressto active the voice
recognition feature. Refer toVoice
recognition featurein theMyFord
Touch™ / MyLincoln Touch™
supplement.
Press
to access phone features.
Refer toPhone featuresin the
MyFord Touch™ / MyLincoln
Touch™supplement.
Cluster display control features
If equipped with the MyFord™
system, this control functions the
same as the center control on the
faceplate. Refer toMyFord system
in theEntertainment Systems
chapter.
If equipped with the MyFord™
Touch system, use this control to
adjust the right side of the cluster display. Navigate through the screen
and press OK to select. The following features are available:
•Entertainment
•Change audio source
•Limited play list
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Driver Controls
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•Navigation (if equipped)
•Redundant center stack display
•Routed map
•Phone
•Redundant center stack display
•Favorite contacts
•Climate
•On
•Fan speed
•Temperature
DUAL PANEL MOON ROOF AND POWER SUNSCREEN
(IF EQUIPPED)
The dual panel moon roof and power sunscreen controls are located on
the overhead console.
WARNING:Do not let children play with the moon roof or leave
children unattended in the vehicle. They may seriously hurt
themselves.
The dual panel moon roof and power sunscreen are equipped with an
automatic, one-touch, express opening and closing feature. To stop
motion at any time during the one-touch operation, press the control a
second time.
To open the sunscreen:Press and
release the
control. The
sunscreen will automatically open.
Note:For the dual panel moon roof,
the sunscreen stops at the first
panel. Press and release again to
continue to open the sunscreen past
the second panel.
To close the sunscreen:Pull down the
control and release. The
sunscreen will automatically close. If the moon roof is open, it will
automatically close prior to closing the sunscreen.
Driver Controls
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•Wait at least two minutes and verify that the airbag readiness light in
the instrument cluster is no longer illuminated
•If the airbag readiness light in the instrument cluster remains
illuminated, this may or may/not be a problem due to the front
passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guideor see your authorized dealer.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seating and Safety Restraints
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS & GLOBAL INITIATIVES
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
For customers in Guam, the Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel
free to call our Toll-Free Number: (800) 841-FORD (3673).
FAX: (313) 390-0804
Email: [email protected]
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Relationship Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
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