display FORD FOCUS 2014 3.G Repair Manual

Making Calls
Press the voice icon and when prompted say:
1. Say “Call ” or “Dial”, then the desired number.
2. When the system confirms the number, say “Dial” again to initiate the
call.
To erase the last spoken digit, say “Delete” or press the left arrow
button. To erase all spoken digits, say “Clear” or press and hold the left
arrow button.
To end the call, press and hold the phone button.
Receiving Calls
When receiving a call, you can:
Answer the call by pressing this button on your steering wheel
controls.
Reject the call by pressing this button on your steering wheel
controls.
Ignore the call by doing nothing.
Phone Options during an Active Call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc. Use the arrow
buttons to scroll through the menu options.
To access:
1. Press MENU during an active call.
2. When Active Call Menu is selected, press OK.
3. Scroll to cycle through the following options:
When you select: You can:
Mute Call?Mute the call.
PrivacySwitch a call from an active hands-free
environment to your cellular phone for a
more private conversation.
Press OK when Privacy on/off appears.
(The display indicates In Privacy and the
system transfers your call.)
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When you select: You can:
Call HoldPut an active call on hold.
Press OK when Place Call on Hold? appears.
To answer another call at this time, press the
phone button.
Join CallsJoin two separate calls.
1. Press the phone button.
2. Access the desired contact through SYNC
or use voice commands to place the second
call. Once actively in the second call, press
MENU.
3. Scroll until Join Calls appears and press
OK. Press OK again when Join Calls?appears.
Note:SYNC supports a maximum of three
callers on a multiparty/conference call.
Enter TonesEnter “tones” such as numbers for passwords.
Scroll until the desired number appears in the
display, then press OK; a tone sounds as
confirmation. Repeat as necessary.
PhonebookAccess your phonebook contacts.
1. Press OK to select, then scroll through
your phonebook contacts.
2. Press OK again when the desired selection
appears in the display.
3. Press the phone button.
Call HistoryAccess your call history log.
1. Press OK to select, then scroll through
your call history options (incoming, outgoing
or missed).
2. Press OK when the desired selection
appears in the display.
3. Press the phone button to call the
selection.
ReturnExit the current menu.
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Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
Receiving a Text Message
Note:This is a phone-dependent feature. Your phone must support
downloading text messages using Bluetooth to receive incoming text
messages.
Note:Forwarding a text message is a speed-dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note:Only one recipient is allowed per text message.
When a new message arrives, an audible tone sounds and the display
indicates you have a new message. You have these options:
1. Press the voice button, wait for the prompt and say “Read Message”
to have SYNC read the message to you.
2. Press OK to receive and open the text message or do nothing and
the message goes into your text message inbox. Press OK again and
SYNC reads your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
3. Press OK and scroll to choose between:
•Reply to Text Message: Press OK to access and then scroll
through the list of pre-defined messages to send.
•Forward Text Message: Press OK to forward the message to
anyone in your Phonebook or Call History. You can also choose
Enter Number.
Sending, Downloading and Deleting Your Text Messages
Text messaging is a phone-dependent feature. If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
1. Press the phone button.
2. Scroll until Text Message appears and press OK.
3. Scroll to select from the following options:
Send Text Message?enables you to send a new text message based on
a pre-defined set of 15 messages.
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Download Unread Msgsallows you to download your unread messages
(only) to SYNC. To download the messages, press OK to select. The
display indicates your messages are being downloaded. When complete,
SYNC takes you to your inbox.
Delete All Messages?allows you to delete current text messages from
SYNC (not your phone). To delete the messages, press OK to select.
The display indicates when all your text messages have been deleted and
SYNC returns you to the text message menu.
Note:SYNC does not automatically download all of your unread text
messages at every ignition cycle (as it does with call history and
phonebook if automatic download is set to on).
Returnexits the current menu when you press OK.
If you selectSend Text Message?:
1. Press OK to select. If the system detects your phone does not
support this feature, Unsupported appears in the display and SYNC
returns to the main menu.
2. Scroll to cycle through the message options in the following chart.
3. Press OK when the desired selection is in the display. The system
now needs to know who to send the message to.
4. Scroll to cycle through Phonebook or Call History entries. You can
also select Enter Number to audibly enter a desired number.
5. Press OK to enter the desired menu and scroll to select the specific
contact.
6. Press OK when the contact appears and press OK again to confirm
when the system asks if you would like to send the message. Each
text message is sent with the following signature: “This message was
sent from my ”.
Pre-defined text message options
Can’t talk right now
Call me
Call you later
Be there in 10 minutes
Be there in 20 minutes
Ye s
No
Why?
Thanks
Where R you?
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Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose between English, Espanol and
Francais. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings.
This selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
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If you select: You can:
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
•SYNC AppLink: Allows you to connect to and use certain applications
such as Pandora and Stitcher (if your phone is compatible).
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911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
crash. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
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Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display.
Set On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder.
Off with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to
dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
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Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNC Services uses advanced vehicle sensors, integrated GPS technology
and comprehensive map and traffic data, to give you personalized traffic
reports, precise turn-by-turn directions, business search, news, sports,
weather and more. For a complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNC Services using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you are connected to the service, follow the voice prompts to
request the desired service, such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
Connecting to SYNC Services Using the Phone Menu
1. Press the phone button to enter the Phone Menu.
2. Scroll untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display
indicates the system is connecting.
4. Press OK. SYNC initiates the call to the Services portal.
5. Once connected, follow the voice prompts to request your desired
Service, such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
6. To return to the Services menu, say “Services” or for help, say
“Help”.
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SYNC Services quick tips
Push to interruptPress the voice button at any time (while you
are connected to SYNC Services) to interrupt
a voice prompt or an audio clip (such as a
sports report), wait for the listening tone, and
say your voice command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with SYNC Services and
continue enjoying your personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
SYNC AppLink™
Note:This feature is only available in the United States.
Note:Your smartphone must be paired and connected to SYNC to access
AppLink.
Note:iPhone users need to connect the phone to the USB port in order
to start the application. It is recommended to lock your iPhone after
starting an application.
Note:The AppLink feature is not available if your vehicle is equipped
with the MyFord Touch or MyLincoln Touch system.
Depending on your display type, you can access AppLink from the media
menu, the phone menu, or by using voice commands. Once an app is
running through AppLink, you can control main features of the app
through voice commands and steering wheel controls.
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