charging FORD MUSTANG MACH-E 2021 Owners Manual

Rear Occupant Alert System Indicators
........................................................................\
.143
Rear Occupant Alert System Audible Warnings .....................................................
143
Memory Function
What Is the Memory Function ................
144
Memory Function Precautions ...............
144
Locating the Memory Function Buttons ........................................................................\
.
144
Saving a Preset Position ...........................
144
Recalling a Preset Position ......................
144
Garage Door Opener
What Is the Garage Door Opener ..........
145
How Does the Garage Door Opener Work ........................................................................\
.
145
Garage Door Opener Precautions .........
145
Garage Door Opener Limitations ..........
145
Programming the Garage Door Opener to Your Hand-Held Transmitter .........
146
Programming the Garage Door Opener to Your Garage Door Opener Motor
........................................................................\
.
146
Programming the Garage Door Opener to Your Gate Opener Motor ..................
147
Clearing the Garage Door Opener .........
147
Reprogramming the Garage Door Opener ........................................................................\
.
148
Garage Door Opener Radio Frequencies ........................................................................\
.
148
USB Ports
Locating the USB Ports .............................
149
Playing Media Using the USB Port .......
149
Charging a Device .......................................
150
Power Outlet
What Is the Power Outlet ..........................
151
Power Outlet Precautions .........................
151
Locating the Power Outlet ........................
151Wireless Accessory Charger
What Is the Wireless Accessory Charger
........................................................................\
.
152
Wireless Accessory Charger Precautions ........................................................................\
.
152
Locating the Wireless Accessory Charger ........................................................................\
.
152
Charging a Wireless Device ......................
152
Wireless Accessory Charger – Troubleshooting .......................................
153
Storage
Cup Holders ...................................................
154
Glove Compartment ..................................
154
Glasses Holder .............................................
154
Starting and Powering Off
Starting and Powering Off Precautions ........................................................................\
.
155
Starting the Vehicle ....................................
155
Powering Off .................................................
155
Restarting the Vehicle After Powering Off .................................................................
155
Accessing the Passive Key Backup Position .......................................................
156
Starting and Powering Off – Troubleshooting .......................................
156
High Voltage Battery
What Is the High Voltage Battery ..........
157
High Voltage Battery Precautions .........
157
Preserving Your High Voltage Battery ........................................................................\
.
157
Recycling and Disposing of the High Voltage Battery ........................................
158
High Voltage Battery – Troubleshooting ........................................................................\
.
158
Charging Your Vehicle
What is AC Charging ..................................
159
What is DC Charging ..................................
159
Charging Your Vehicle Precautions ......
159
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

Charging Equipment
..................................159
Locating the Charge Port .........................
168
Charge Port Indicators ..............................
168
AC Charging ...................................................
169
DC Charging ...................................................
172
Setting the Charging Schedule and Preferences ................................................
174
Using FordPass and Charging .................
179
Charging Your Vehicle Hints ....................
180
Charging Your Vehicle – Troubleshooting ........................................................................\
180
Automatic Transmission
Automatic Transmission Precautions ........................................................................\
.
183
Automatic Transmission Positions .......
183
Shifting Your Vehicle Into Gear ..............
184
Temporary Neutral Mode .........................
184
Automatic Return to Park (P) ................
185
All-Wheel Drive
How Does All-Wheel Drive Work ..........
186
All-Wheel Drive Precautions ..................
186
All-Wheel Drive Limitations ....................
186
All-Wheel Drive – Troubleshooting ......
186
Brakes
Brake Precautions .......................................
187
Anti-Lock Braking System ........................
187
Brake Over Accelerator ..............................
187
Locating the Brake Fluid Reservoir ........
187
Checking the Brake Fluid ..........................
187
Brake Fluid Specification .........................
188
Brakes – Troubleshooting ........................
188
Electric Parking Brake
What Is the Electric Parking Brake .......
190
Applying the Electric Parking Brake ......
190
Applying the Electric Parking Brake in an Emergency .................................................
190Manually Releasing the Electric Parking
Brake ............................................................
190
Automatically Releasing the Electric Parking Brake ............................................
190
Electric Parking Brake Audible Warning ........................................................................\
..
191
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge ..........................................................
191
Electric Parking Brake – Troubleshooting ........................................................................\
..
191
Reverse Braking Assist
What Is Reverse Braking Assist ..............
193
How Does Reverse Braking Assist Work ........................................................................\
.
193
Reverse Braking Assist Precautions ......
193
Switching Reverse Braking Assist On and Off .................................................................
194
Overriding Reverse Braking Assist ........
194
Reverse Braking Assist Indicators .........
194
Reverse Braking Assist – Troubleshooting .......................................
195
Hill Start Assist
What Is Hill Start Assist .............................
197
How Does Hill Start Assist Work ............
197
Hill Start Assist Precautions ....................
197
Auto Hold
How Does Auto Hold Work ......................
198
Switching Auto Hold On and Off ..........
198
Using Auto Hold ...........................................
198
Auto Hold Indicators ..................................
198
Traction Control
What Is Traction Control ..........................
199
How Does Traction Control Work .........
199
Switching Traction Control On and Off ........................................................................\
199
Traction Control Indicator ........................
199
Traction Control – Troubleshooting ......
199
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents

The amount of energy being used when
driving is affected by:
•
Mild or aggressive acceleration or
braking.
• Your vehicle's speed.
• Use of accessories, such as climate
control.
• Ambient temperature and weather
conditions.
• Driving in a city or on a highway.
• Driving on flat or hilly roads.
The available energy capacity in the high
voltage battery is affected by cold
temperatures and battery degradation.
See Preserving Your High Voltage
Battery (page 157).
When your navigation system has an active
route the distance to your destination or
next charging station is also displayed.
Note: It is normal for vehicle range
estimates to vary due to changes in average
energy usage and battery temperature. This
could cause different range estimates each
time you fully charge your battery. See
Maximizing Your Driving Range (page 282
).
Note: When you leave your vehicle
unplugged, it periodically uses energy from
the high voltage battery to recharge the
12-volt accessory battery, resulting in
reduction in vehicle driving range.
WHAT IS THE HIGH VOLTAGE
BATTERY GAUGE
Displays the high voltage battery state of
charge in the form of a gauge or a
percentage. A full fill or 100% charge
represents the total amount of energy you
can get from plugging your vehicle in.
The gauge is normally blue. When a low
battery condition is reached the gauge is
amber. When the battery is depleted the
gauge is red. When the full battery gauge is displayed
and your navigation system has an active
route, a symbol is added that represents
the battery charge level needed to reach
your destination or next charging station.
Charging Status
Additional charge information displays
when you power on your vehicle without
pressing the brake pedal and your vehicle
is plugged in. Charging status includes the
charge start or charge end time as
appropriate. When DC charging, the time
at 80% displays followed by the time at
100%. You can modify your vehicle charge
settings on the information and
entertainment display. See
Setting the
Charging Schedule and Preferences
(page
174).
Charge Required to Reach Destination
When the navigation system has an active
route, the instrument cluster displays the
charge level required in order to reach your
destination and the time when that charge
level is available.
WHAT ARE THE INSTRUMENT
CLUSTER WARNING LAMPS
Warning lamps alert you to a vehicle
condition that could become serious.
Some lamps illuminate when you start
your vehicle to make sure they work. If any
lamps remain on after starting your vehicle,
refer to the respective system warning
lamp for further information.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Instrument Cluster

Select the USB option.
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track. Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
CHARGING A DEVICE
Connect your device to the USB port.
You can use the charger when the vehicle
is in accessory mode, when the vehicle is
running, or when SYNC is on.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing USB Ports

WHAT IS THE WIRELESS
ACCESSORY CHARGER
The wireless accessory charger allows you
to charge one compatible Qi wireless
charging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless charging
devices can affect the operation of
implanted medical devices, including
cardiac pacemakers. If you have any
implanted medical devices, we
recommend that you consult with your
physician.
Tests on this equipment show that it
complies with part 18 of the FCC Rules.
• This equipment generates, uses and
can radiate radio frequency energy and
may cause harmful interference to
radio communications. There is no
guarantee that the interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, please consult the dealer.
• This product is not end-user
serviceable. WARNING:
Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met. This device complies with Industry Canada
licence-exempt RSS standard(s).
Operation is subject to:
•
This device may not cause interference.
• This device must accept any
interference, including interference that
may cause undesired operation of the
device.
Keep the charging area clean and remove
foreign objects prior to charging a device.
Do not place items with a magnetic strip
or radio-frequency identification chip, for
example passports, parking tickets,
transportation passes or credit cards, near
the charging area when charging a device.
Damage may occur to the magnetic strip
or radio-frequency identification chip.
Do not place metal objects, for example
remote controls, coins and candy
wrappers, on or near the charging area
when charging a device. Metal objects may
heat up and degrade the charging
performance, in addition to causing
interruptions in charging.
Note: During charging, the device and the
charger could heat up, this is normal. If the
battery gets hotter than usual, the device
may stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER The charging area is in the front
console below the instrument
panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of the
charging surface with the charging side
down. The charging stops after your device
reaches a full charge.
152
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wireless Accessory ChargerE297549

You can use the charger when the vehicle
is in accessory mode, when the vehicle is
running, or when SYNC is on.
Displays on the status bar when
wireless charging is in progress.
Note:
The charging performance may be
affected if your device is in a case. It may be
necessary to remove the case to wirelessly
charge your device.
Note: Software and firmware updates may
affect device compatibility, including the
use of unofficial software or firmware. You
should verify charging functionality with your
specific devices in-vehicle.
WIRELESS ACCESSORY CHARGER – TROUBLESHOOTING
WIRELESS ACCESSORY CHARGER – INFORMATION MESSAGES Description
Behavior
Message
The system stops chargingyour device if the system detects the phone is
misaligned, or a foreign
metal object is on the char- ging surface.
Pop-up window.
Phone misaligned or object
between phone and charger
detected. Correct the condi- tion to resume charging.
153
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Wireless Accessory Charger

WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
PRESERVING YOUR HIGH
VOLTAGE BATTERY
When using the battery at a low state of
charge, your vehicle could start disabling
accessory features to protect battery life.
If your vehicle reaches a 0% state of
charge, recharge your vehicle as soon as
possible.
In everyday use it is acceptable to use the
full state of charge window, however there
are a few best practices we recommend
in order to maintain the health and life of
your battery. Overnight Charging
You can increase the longevity and
performance of your high voltage battery
by using the charge scheduling and
departure and comfort settings on your
touchscreen or in the FordPass app.
With Charge Scheduling you can improve
the high voltage battery's longevity by
delaying the start of charging and setting
a maximum charging limit. It is
recommended to set your preferred
charging times to be at least 2-3 hours
after your typical plug in time. This allows
the battery to cool before charging begins.
Additionally, setting the maximum charge
level to be less than 100% for everyday
usage reduces strain on the battery.
You can improve driving range and
performance by scheduling departure
times and cabin comfort level with the
Departure and Comfort feature. This will
not only warm or cool the cabin but also
condition the battery to ensure best driving
range and performance by the set
departure time.
DC Charging
Frequent use of DC charging could result
in reducing your battery's efficiency and
lifespan. This is more pronounced on the
standard range battery pack versus the
extended range battery pack. See
What
is DC Charging (page 159).
Storage Temperature
Storing your vehicle in temperatures
between
32°F (0°C) and 113°F (45°C) is
the most beneficial for the high voltage
battery.
At temperatures below
39°F (4°C) your
vehicle should be plugged in to maintain
battery performance and maximize driving
range.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing High Voltage Battery

Storage State of Charge
You can increase the battery life by
maintaining your state of charge below
100%. When you park your vehicle for an
extended period of 30 days or more, we
recommend your battery be at an
approximately 50% state of charge.
Storing your vehicle's high voltage battery
at higher states of charge is less favorable
than storing at lower states of charge.
Note:
To achieve this state of charge for
storage, you can drive your vehicle down to
50% and set a charge limit for your location.
See Setting the Charging Schedule and
Preferences (page 174).
RECYCLING AND DISPOSING
OF THE HIGH VOLTAGE
BATTERY
Please recycle in accordance with local
regulations.
HIGH VOLTAGE BATTERY –
TROUBLESHOOTING
HIGH VOLTAGE BATTERY –
WARNING LAMPS Illuminates when the powertrain
requires service. Have the
system checked as soon as
possible.
158
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing High Voltage Battery

WHAT IS AC CHARGING
AC charging is the preferred method of
charging. AC charging preserves the health
of the high voltage battery for longer high
voltage battery life.
WHAT IS DC CHARGING
DC charging allows you to charge the
vehicle's high voltage battery in
significantly less time than the standard
charge method. You can charge on the go
before the battery has exhausted all of its
power, or when traveling using the trip
planner as part of your FordPass App.
For the convenience of DC charging and
time, there is a different fee structure
depending on the charging station and
network you choose.
Note:
Charge times could vary depending
on ambient air temperature, power level,
charger type, and location in which you are
charging.
Note: The DC charging rate could be
reduced to maximize the life of the battery.
CHARGING YOUR VEHICLE
PRECAUTIONS WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage. WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this
instruction could result in personal injury,
death or property damage. WARNING:
Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, serious personal injury
or death.
CHARGING EQUIPMENT WARNING:
Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could
result in electric shock, personal injury,
or death. WARNING: It is recommended that
electrical outlets for use with your
charging equipment be installed by a
licensed, qualified electrician.
Installations must comply with the
provisions of all local codes. Failure to
follow this warning could result in
personal injury or death. WARNING:
Do NOT DROP the
control box or coupler. WARNING:
Do NOT use if stored
outside temperature range specified. WARNING:
Do not attempt to
repair the charging equipment. Contact
your local dealer for assistance.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

WARNING: Read all warnings on
the charging equipment before using for
the first time. WARNING:
Read all instructions in
this publication before using the charging
equipment. WARNING:
To reduce the risk of
fire, connect only to a circuit provided
with 40 amps maximum branch circuit
overcurrent protection installed in
accordance with NEC and local electrical
code. WARNING: Do not use the charging
equipment with an extension cord, surge
protector, timer or other adapter. Failure
to follow this instruction could result in
electric shock or fire. WARNING:
The wall plug must fit
firmly into the outlet. If the connection
feels loose, worn or the outlet is
damaged, have a qualified electrician
replace the outlet. Using charging
equipment with a worn outlet may cause
burns, property damage and increase the
risk of electric shock. WARNING:
Fully insert the plug
into the wall outlet. Failure to follow this
instruction could result in electric shock. WARNING:
Children should be
supervised when in the vicinity of the
charging equipment while plugged in. WARNING:
Do not put fingers into
the electric charge coupler. Failure to
follow this instruction could result in
electric shock. WARNING:
This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least
18 in (450 mm)
above the floor. WARNING:
Do not connect or
disconnect any pluggable components
of the charging equipment when in use
or charging. Failure to follow this instruct
can cause damage to the charging
equipment. WARNING: Do not use the charging
equipment in temperatures outside of
the operation range of -22°F (-30°C) to
122°F (50°C)
. WARNING:
Store the charging
equipment in a clean dry place between
the temperatures of
-22°F (-30°C) to
185°F (85°C). WARNING:
Do not plug the
charging equipment into an electrical
outlet that is submerged in water or
covered in snow. WARNING:
Do not use charging
equipment in severe rain, snow or
electrical storm. WARNING:
Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, electric shock, or
serious personal injury or death. WARNING:
When using the
charging equipment avoid moisture,
water, snow and foreign objects at all
times.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle