FORD TAURUS 1996 Owners Manual

244
*
[HS05900(ALL)04/95]
q
the name of the dealer who sold you the
vehicle or who serviced your vehicle
*
[HS06000(ALL)04/95]
q
a brief description of your unresolved
complaint
*
[HS06100(ALL)05/95]
q
a brief summary of actions that were taken
with the dealer and Ford Motor Company
*
[HS06200(ALL)05/95]
q
the names (if known) of all people you
contacted at the dealership
*
[HS06300(ALL)04/95]
q
a description of the action you want done to
resolve your concern.
*
[HS06305(ALL)07/95]
Should your application NOT qualify for review,
an explanation will be mailed to you.
%
*
[HS06320(ALL)04/95]
Reporting Safety Defects
(U.S. Only)
*
[HS06340(ALL)01/95]
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford Motor
Company.
*
[HS06360(ALL)01/95]
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or Ford
Motor Company.
*
[HS06380(ALL)01/95]
To contact NHTSA, you may either call the Auto
Safety Hotline toll-free at 1-800-424-9393 (or
366-0123 in the Washington, D.C. area) or write
to: NHTSA, U.S. Department of Transportation,
400 Seventh Street, Washington D.C. 20590. You
can also obtain other information about motor
vehicle safety from the Hotline.
File:13fchst.ex
Update:Mon Jan 22 16:02:19 1996
ProCarManuals.com

245
%*
[HS07700(ALL)05/95]
Ford of Canada Customer
Assistance
*
[HS07800(ALL)08/95]
Ford Motor Company of Canada, Limited
*
[HS07850(ALL)03/95]
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
*
[HS07950(ALL)03/95]
one inch art:0060101-C
*
[HS07960(ALL)04/95]
Please have the following information available
when contacting the Customer Assistance Centre:
*
[HS07980(ALL)04/95]
q
your telephone number (both business and
home)
*
[HS08000(ALL)04/95]
q
your Vehicle Identification Number (VIN)
listed on your owner card and/or your
vehicle ownership license.
*
[HS08020(ALL)03/95]
q
the year and make of your vehicle
*
[HS08040(ALL)03/95]
q
the date purchased
*
[HS08060(ALL)04/95]
q
the name of the dealer and the city where the
dealership is located
*
[HS08080(ALL)04/95]
q
the current mileage on your vehicle.
File:13fchst.ex
Update:Mon Jan 22 16:02:19 1996
ProCarManuals.com

246 %
*
[HS08100(ALL)09/95]
Mediation/Arbitration Program
(Canada Only)
*
[HS08200(ALL)09/95]
In those cases where you continue to feel that
the efforts by Ford and the dealer to resolve a
factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an
impartial third party mediation/arbitration
program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
*
[HS08300(ALL)09/95]
The CAMVAP program is a straight-forward and
relative speedy alternative to resolve a
disagreement when all other efforts to produce a
settlement have failed. This procedure is without
cost to you and is designed to eliminate the
need for lengthy and expensive legal
proceedings.
*
[HS08400(ALL)09/95]
In the CAMVAP program, impartial third-party
Arbitrators conduct hearings at mutually
convenient times and places in an informal
enviroment. These impartial Arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the Arbitrator's award is binding on
both you and Ford of Cananda.
*
[HS08450(ALL)09/95]
CAMVAP services are available in all territories
and provinces, except Quebec. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator directly
at 1-800-207-0685.
*
[HS08500(ALL)10/95]
This plan is not available in the province of
Quebec.
File:13fchst.ex
Update:Mon Jan 22 16:02:19 1996
ProCarManuals.com

247
%*
[HS08600(ALL)06/95]
Getting Help Outside the U.S.
and Canada
*
[HS08700(ALL)06/95]
Before you export your vehicle to a foreign
country, contact the appropriate foreign embassy
or consulate to make sure local regulations do
not prevent you from registering your vehicle.
Officials at the embassy can also help you decide
whether you should import your vehicle to that
country.
*
[HS08800(ALL)06/95]
Officials at the embassy or consulate can tell you
where to get unleaded fuel. If you cannot get
unleaded fuel or can get only fuel with an
anti-knock index that is lower than your vehicle
needs, contact a district or owner relations office
before you leave the U.S. or Canada.
*
[HS08900(ALL)06/95]
Use of leaded fuel in your vehicle without a
proper conversion may damage the effectiveness
of your emissions control system and may cause
engine knocking or serious engine damage. Ford
Motor Company is not responsible for any
damage that is caused by use of improper fuel.
*
[HS09000(ALL)06/95]
You may also have difficulty importing your
vehicle back into the U.S. if you use leaded fuel.
*
[HS09100(ALL)06/95]
If your vehicle must be serviced while you are
traveling or living in Central or South America,
the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot
help you, write to:
*
[HS09200(ALL)06/95]
one inch art:0095024-A
File:13fchst.ex
Update:Mon Jan 22 16:02:19 1996
ProCarManuals.com

248
*
[HS09300(ALL)06/95]
If you are in other foreign countries, contact the
nearest Ford dealership. If the dealership cannot
help you, they can direct you to the appropriate
Ford affiliate office.
*
[HS09400(ALL)06/95]
If you buy your vehicle in North America and
then relocate outside of the U.S. or Canada,
register your Vehicle Identification Number and
new address with Ford Motor Company Export
Operations.
File:13fchst.ex
Update:Mon Jan 22 16:02:19 1996
ProCarManuals.com

249
Accessories
*
[AC00200(ALL)03/95]
Ford Accessories for Your Vehicle
*
[AC00225(ALL)04/95]
Ford has many fine products available from
your dealer to clean your vehicle and protect its
finishes. For best results, use the following, or
products of equivalent quality:
[AC00250(ALL)10/95]
twelve pica chart:0001434-B*
[AC00300(ALL)04/95]
A wide selection of accessories is available
through your local authorized dealer. These fine
accessories have been engineered specifically to
fulfill your automotive needs. They are custom
designed to complement the style and
aerodynamic appearance of your Ford-built
vehicle. In addition, each accessory is made from
high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications.
That is why Ford brand accessories are
warranted for up to 3 years or 36,000 miles
(60,000 km), whichever comes first. See your
dealer for complete warranty information and
accessory availability.
File:14fcact.ex
Update:Mon Jan 22 16:03:51 1996
ProCarManuals.com

250
*
[AC00350(ALL)06/95]
Safety, Comfort, and Convenience
[AC00400(ALL)07/95]
twenty-eight pica chart:0000569-M*
[AC00600(ALL)01/95]
NOTE: When adding accessories, equipment,
passengers, and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR, GAWR as shown
on the Safety Compliance Certification
Label). Consult your dealer for specific
weight information.
File:14fcact.ex
Update:Mon Jan 22 16:03:51 1996
ProCarManuals.com

251
*
[AC00700(ALL)05/95]
NOTE: The Federal Communications
Commission (FCC) or the Canadian
Radio Telecommunications Commission
(CRTC) regulates the use of mobile
communications systems Ð such as
two-way radios, telephones, and theft
alarms Ð that are equipped with radio
transmitters. Any such equipment
installed in your vehicle should comply
with FCC or CRTC regulations and
should be installed only by a qualified
technician.
*
[AC00800(ALL)01/95]
NOTE: Mobile communications systems may
harm the operation of your vehicle,
particularly if they are not properly
designed for automotive use or are not
properly installed. For example, when
operated, such systems may cause the
engine to stumble or stall. In addition,
such systems may themselves be
damaged or their operation affected by
operating your vehicle. (Citizens band
[CB] transceivers, garage door openers,
and other transmitters whose power
output is 5 watts or less will not
ordinarily affect your vehicle's
operation.)
*
[AC00900(ALL)05/95]
NOTE: Because we have no control over the
installation, design, or manufacture of
such systems, Ford cannot assume
responsibility for any adverse effects or
damage that may result if you use this
equipment.
File:14fcact.ex
Update:Mon Jan 22 16:03:51 1996
ProCarManuals.com

252 % [AC01000( T)04/95]
thirty-six pica chart:0001392-A
File:14fcact.ex
Update:Mon Jan 22 16:03:51 1996
ProCarManuals.com

253 [AC01100( T)04/95]
thirty-six pica chart:0001393-A
File:14fcact.ex
Update:Mon Jan 22 16:03:51 1996
ProCarManuals.com