FORD TRANSIT CONNECT 2020 Owners Manual

Alternative Engine Oil for Extremely
Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extreme cold
climates, where the ambient temperature
reaches -22°F (-30°C) or below.
Materials Specification
Name
WSS-M2C947-B1
Engine Oil - SAE 0W-20 - Synthetic Blend Motor Oil
(U.S.)
(Canada)
XO-0W20-Q1SP (U.S.) Engine Coolant
Capacities
Quantity
Variant
8.5 qt (8 L)
All.
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Materials
Specification
Name
WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
(U.S.)
Motorcraft® Orange Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué orange
Motorcraft® (Canada)
VC-3DIL-B (U.S.)
CVC-3DIL-B (Canada)
Fuel Tank
Capacities Quantity
Variant
15.8 gal (59.8 L)
All.
Washer Reservoir
Capacities Quantity
Variant
3.1 qt (2.9 L)
All.
Materials Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant (U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft® (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Brake System
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

Materials
Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid (U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft® (Canada)
PM-20 (U.S. & Canada)
Automatic Transmission
You must use the correct fluid for
automatic transmission that requires
MERCON® LV transmission fluid.
Capacities Quantity
Variant
9.0 qt (8.5 L)
All.
Materials Specification
Name
MERCON® LV WSS-M2C938-A
Motorcraft® MERCON® LV Automatic Transmission
Fluid (U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
Locks
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

Materials
Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Grease
Materials Specification
Name
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray (U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft® (Canada)
XL-5-A (U.S. & Canada)
BULB SPECIFICATION CHART Power (Watt)
Specification
Lamp
21/5
W21/5W.
Rear lamp and stoplamp.
55
H11.
Cornering lamps.
24
PY24W.
Front direction indicator.
55
H11.
Front fog lamp.
5
W5W.
Front position lamp. 1
5
W5W.
Side marker lamp.
55
H11.
Headlamp low beam.
55
H9.
Headlamp high beam.
35
D3S.
Headlamp low beam and high beam. 2
5
W5W.
Side direction indicator.
5
W5W.
License plate lamp. 3
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

Power (Watt)
Specification
Lamp
LED.
LED.
License plate lamp. 4
21
WY21W.
Rear direction indicator.
16
921.
Reversing lamp.
1 Front position lamps are also available as LED lamps.
2 Vehicles with HID headlamps.
3 Vehicles with rear cargo doors.
4 Vehicles with Liftgate.
LEDs are not serviceable. If a LED fails have your vehicle checked as soon as possible.
Interior Lamps Power (Watt)
Specification
Lamp
6
W6W.
Luggage compartment lamp.
10
Festoon.
Cargo area lamp. 1
6
W6W.
Map reading lamp.
1 If your vehicle has LED cargo area lamps they are not serviceable. If a LED fails have
your vehicle checked as soon as possible.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Capacities and Specifications

CONNECTING THE VEHICLE TO
A MOBILE NETWORK
About the Modem - Vehicles
Without: SYNC 3
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
About the Modem - Vehicles With:
SYNC 3
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
• Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
If you do not enable the modem using the
FordPass app, you can still enable the
modem using the touchscreen to get
automatic system updates.
Enabling the Modem Using
FordPass
1. Open the FordPass app on your device
and log in. 2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your
vehicle.
5. Switch the ignition on.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm the association of your vehicle
with your FordPass account.
Enabling the Modem Using the
Touchscreen - Vehicles With:
SYNC 3 Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select
Connectivity Settings.
3. Switch connectivity features on.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3 Select the settings option on the
feature bar.
1. Select
Wi-Fi.
2. Select
View Available Networks.
3. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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NETWORK CONNECTIVITY – TROUBLESHOOTING
Wi-Fi Network
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
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Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
Hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use an more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Mobile Network Possible Cause and Resolution
Symptom
–Modem is not enabled.
•Enable the modem through FordPass.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
I cannot confirm association
with FordPass when trying
to enable the modem.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Network Connectivity

CREATING A WI-FI HOTSPOT -
VEHICLES WITHOUT: SYNC 3
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Select
Wi-Fi visibility.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Scroll to
Hide password.
5. Uncheck the box.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot. Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CREATING A WI-FI HOTSPOT -
VEHICLES WITH: SYNC 3
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet. Select the settings option on the
feature bar.
1. Select
FordPass Connect.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Select
Edit.
5. Select
Wi-Fi Visibility.
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Note:
The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Select
View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier. Note:
The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE WI-FI
HOTSPOT NAME OR
PASSWORD - VEHICLES
WITHOUT: SYNC 3 Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
SSID: ___.
5. Enter your required SSID.
6. Select
Done.
7. Select
Password: ___.
8. Enter your required password.
9. Select
Done.
CHANGING THE WI-FI
HOTSPOT NAME OR
PASSWORD - VEHICLES WITH:
SYNC 3 Select the settings option on the
feature bar.
1. Select
FordPass Connect.
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
Edit.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Wi-Fi Hotspot