door INFINITI QX56 2011 Factory Service Manual

SEC-148
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
ENGINE DOES NOT START WHEN INTELLI
GENT KEY IS INSIDE OF VEHICLE
SYMPTOM DIAGNOSIS
ENGINE DOES NOT START WHEN INTELLIGENT KEY IS INSIDE OF VE-
HICLE
DescriptionINFOID:0000000006226323
Engine does not start when push-button ignition swit ch is pressed while carrying Intelligent Key.
NOTE:
 Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
 The engine start function, door lock function, power di stribution system, and NATS-IVIS/NVIS in the Intelli-
gent Key system are closely related to each other regar ding control. The vehicle security function can oper-
ate only when the door lock and power dist ribution system are operating normally.
Conditions of Vehicle (Operating Conditions)
 “ENGINE START BY I-KEY” in “WORK SUPPOR T” is ON when setting on CONSULT-III.
 Intelligent Key is not inserted in key slot.
 One or more of Intelligent Keys with registered Intelligent Key ID is in the vehicle.
Diagnosis ProcedureINFOID:0000000006226324
1.PERFORM WORK SUPPORT
Perform “INSIDE ANT DIAGNOSIS” on Work Support in “INTELLIGENT KEY”.
Refer to SEC-22, "
INTELLIGENT KEY : CONSULT-III F unction (BCM - INTELLIGENT KEY)".
>> GO TO 2.
2.PERFORM SELF-DIAGNOSIS RESULT
Perform Self-Diagnosis Result in “BCM”, and check whether or not DTC of inside key antenna is detected.
Is DTC detected?
YES >> Refer to BCS-57, "DTCIndex".
NO >> GO TO 3.
3.CHECK PUSH-BUTTON IGNITION SWITCH
Check push-button ignition switch.
Refer to PCS-71, "
ComponentFunctionCheck".
Is the operation normal?
YES >> GO TO 4.
NO >> Repair or replace malfunctioning parts.
4.CONFIRM THE OPERATION
Confirm the operation again.
Is the inspection normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
Revision: 2010 May2011 QX56

STEERING DOES NOT LOCKSEC-149
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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STEERING DOES NOT LOCK
DescriptionINFOID:0000000006226325
Steering does not lock when door is open while ignition switch is OFF.
NOTE:
Before performing the diagnosis, check “Work Flow”. Refer to SEC-48, "
Work Flow".
Diagnosis ProcedureINFOID:0000000006226326
1.CHECK DOOR SWITCH
Check door switch.
Refer to DLK-117, "
ComponentFunctionCheck".
Is the inspection normal?
YES >> GO TO 2.
NO >> Repair or replace malfunctioning parts.
2.CONFIRM THE OPERATION
Confirm the operation again.
Is the inspection normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
Revision: 2010 May2011 QX56

VEHICLE SECURITY SYSTEM CANNOT BE SET
SEC-151
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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VEHICLE SECURITY S YSTEM CANNOT BE SET
INTELLIGENT KEY
INTELLIGENT KEY : DescriptionINFOID:0000000006226329
Armed phase is not activated when door is locked using Intelligent Key.
NOTE:
Check that vehicle is under the condition shown in “C onditions of vehicle” before starting diagnosis, and check
each symptom.
CONDITION OF VEHICLE (OPERATING CONDITION)
Confirm the setting of “SECUTIRY ALARM SET” is ON in “WORK SUPPORT” mode of “THEFT ALM” of
“BCM” using CONSULT-III.
INTELLIGENT KEY : Diagnosis ProcedureINFOID:0000000006226330
1.CHECK INTELLIGENT KEY SYSTEM (REMOTE KEYLESS ENTRY FUNCTION)
Lock/unlock door with Intelligent Key.
Refer to DLK-19, "
DOOR LOCK FUNCTION : System Description".
Is the inspection result normal?
YES >> GO TO 2.
NO >> Check Intelligent Key system (remote keyless entry function). Refer to DLK-175, "
Diagnosis Pro-
cedure".
2.CHECK HOOD SWITCH
Check hood swiwtch.
Refer to SEC-141, "
ComponentFunctionCheck".
Is the inspection result normal?
YES >> GO TO 3.
NO >> Repair or replace hood switch.
3.CONFIRM THE OPERATION
Confirm the operation again.
Is the result normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
DOOR REQUEST SWITCH
DOOR REQUEST SWITCH : DescriptionINFOID:0000000006226331
Armed phase is not activated when door is locked using door request switch.
NOTE:
Check that vehicle is under the condition shown in “C onditions of vehicle” before starting diagnosis, and check
each symptom.
CONDITION OF VEHICLE (OPERATING CONDITION)
Confirm the setting of “SECURITY ALARM SET” is ON in “WORK SUPPORT” mode of “THEFT ALM” of
“BCM” using CONSULT-III.
DOOR REQUEST SWITCH : Diagnosis ProcedureINFOID:0000000006226332
1.CHECK INTELLIGENT KEY SYS TEM (DOOR LOCK FUNCTION)
Lock/unlock door with door request switch.
Refer to DLK-19, "
DOOR LOCK FUNCTION : System Description".
Is the inspection result normal?
YES >> GO TO 2.
NO >> Check Intelligent Key system (door lock function). Refer to DLK-172, "
ALL DOOR REQUEST
SWITCHES : Diagnosis Procedure".
Revision: 2010 May2011 QX56

SEC-152
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
VEHICLE SECURITY SYSTEM CANNOT BE SET
2.CHECK HOOD SWITCH
Check hood swiwtch.
Refer to SEC-141, "
ComponentFunctionCheck".
Is the inspection result normal?
YES >> GO TO 3.
NO >> Repair or replace hood switch.
3.CONFIRM THE OPERATION
Confirm the operation again.
Is the result normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
DOOR KEY CYLINDER
DOOR KEY CYLINDER : DescriptionINFOID:0000000006375072
Armed phase is not activated when door is locked using mechanical key.
NOTE:
Check that vehicle is under the condition shown in “C onditions of vehicle” before starting diagnosis, and check
each symptom.
CONDITION OF VEHICLE (OPERATING CONDITION)
Confirm the setting of “SECURITY ALARM SET” is ON in “WORK SUPPORT” mode of “THEFT ALM” of
“BCM” using CONSULT-III.
DOOR KEY CYLINDER : Diagnosis ProcedureINFOID:0000000006375073
1.CHECK POWER DOOR LOCK SYSTEM
Lock/unlock door with mechanical key.
Refer to DLK-16, "
System Description".
Is the inspection result normal?
YES >> GO TO 2.
NO >> Check power door lock system. Refer to DLK-171, "
Diagnosis Procedure".
2.CONFIRM THE OPERATION
Confirm the operation again.
Is the result normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
Revision: 2010 May2011 QX56

VEHICLE SECURITY ALARM DOES NOT ACTIVATE
SEC-153
< SYMPTOM DIAGNOSIS > [WITH INTELLIGENT KEY SYSTEM]
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VEHICLE SECURITY ALAR M DOES NOT ACTIVATE
DescriptionINFOID:0000000006226333
Alarm does not operate when alarm operating condition is satisfied.
NOTE:
Check that vehicle is under the condition shown in “C onditions of vehicle” before starting diagnosis, and check
each symptom.
CONDITIONS OF VEHICLE (OPERATING CONDITIONS)
Confirm the setting of “SECURITY ALARM SET” is ON in “WORK SUPPORT” mode of “THEFT ALM” of
“BCM” using CONSULT-III.
Diagnosis ProcedureINFOID:0000000006226334
1.CHECK DOOR SWITCH
Check door switch.
Refer to DLK-117, "
ComponentFunctionCheck".
Is the inspection result normal?
YES >> GO TO 2.
NO >> Replace the malfunctioning door switch
2.CHECK HOOD SWITCH
Check hood swiwtch.
Refer to SEC-141, "
ComponentFunctionCheck".
Is the inspection result normal?
YES >> GO TO 3.
NO >> Repair or replace hood switch.
3.CHECK HORN FUNCTION
Check horn function.
Refer to SEC-143, "
ComponentFunctionCheck".
Is the inspection result normal?
YES >> GO TO 4.
NO >> Repair or replace the malfunctioning parts.
4.CHECK HEADLAMP FUNCTION
Check headlamp function.
Refer to SEC-140, "
Component Function Check".
Is the inspection result normal?
YES >> GO TO 5.
NO >> Repair or replace the malfunctioning parts.
5.CONFIRM THE OPERATION
Confirm the operation again.
Is the result normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
Revision: 2010 May2011 QX56

SEC-154
< SYMPTOM DIAGNOSIS >[WITH INTELLIGENT KEY SYSTEM]
PANIC ALARM FUNCTION DOES NOT OPERATE
PANIC ALARM FUNCTION
DOES NOT OPERATE
DescriptionINFOID:0000000006226336
NOTE:
 Before performing the diagnosis following procedure, check “Work Flow”. Refer to SEC-48, "
Work Flow".
 Check that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis, and
check each symptom.
CONDITIONS OF VEHICLE (OPERATION CONDITIONS)
 Ignition switch is in OFF or LOCK position.
 Intelligent Key is removed from key slot.
Diagnosis ProcedureINFOID:0000000006226337
1.CHECK REMOTE KEYL ESS ENTRY FUNCTION
Check remote keyless entry function.
Does door lock/unlock with Intelligent key button?
YES >> GO TO 2.
NO >> Go to DLK-175, "
Diagnosis Procedure".
2.CHECK VEHICLE SECURITY ALARM OPERATION
Check vehicle security alarm operation.
Does alarm (headlamps and horns) active?
YES >> GO TO 3.
NO >> Go to SEC-18, "
VEHICLE SECURITY SYSTEM : System Description".
3.CHECK “PANIC ALARM SET” SETTING IN “WORK SUPPORT”
Check “PANIC ALARM SET” setting in “WORK SUPPORT”.
Refer to SEC-22, "
INTELLIGENT KEY : CONSULT-III F unction (BCM - INTELLIGENT KEY)".
Is the inspection result normal?
YES >> GO TO 4.
NO >> Set “PANIC ALARM SET” setting in “WORK SUPPORT”.
4.CONFIRM THE OPERATION
Confirm the operation again.
Is the result normal?
YES >> Check intermittent incident. Refer to GI-40, "Intermittent Incident".
NO >> GO TO 1.
Revision: 2010 May2011 QX56

PRECAUTIONSSR-3
< PRECAUTION >
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5. When the repair work is completed, re-connect both battery cables. With the brake pedal released, turn
the push-button ignition switch from ACC position to ON position, then to LOCK position. (The steering
wheel will lock when the push-button ignition switch is turned to LOCK position.)
6. Perform self-diagnosis check of a ll control units using CONSULT-III.
Precaution for Battery ServiceINFOID:0000000006113045
Before disconnecting the battery, lower both the driver and passenger windows. This will prevent any interfer-
ence between the window edge and the vehicle when the door is opened/closed. During normal operation, the
window slightly raises and lowers automatically to prev ent any window to vehicle interference. The automatic
window function will not work with the battery disconnected.
Occupant Classification SystemINFOID:0000000006113047
 Replace occupant classification system control uni t and passenger front seat cushion as an assembly.
Refer to SE-105, "
Exploded View".
ServiceINFOID:0000000006113046
 Never use electrical test equipment to check SRS circuits unless instructed to in this Service Manual.
 Before servicing the SRS, turn ignition switch OFF, disconnect battery negative terminal and wait at least 3
minutes.
For approximately 3 minutes after the battery negative termi nal is removed, it is still possible for the air bag
and seat belt pre-tensioner to deploy. Therefore, never work on any SRS connectors or wires until at least 3
minutes have elapsed.
 Diagnosis sensor unit must always be installed with their arrow marks “ ⇐” pointing towards the front of the
vehicle for proper operation. Also check diagnosis sensor unit for cracks, deformities, or rust before installa-
tion and replace as required.
 The spiral cable must be aligned in the neutral position since its rotations are limited. Never turn steering
wheel and column after removal of steering gear.
 Handle air bag module carefully. Always place driver and front passenger air bag modules with the pad side facing upward and seat mounted front side air bag m odule standing with the stud bolt side facing downward.
 Perform self-diagnosis to check entire SRS fo r proper function after replacing any components.
 After air bag deploys, the front instrument panel assembly should be replaced if damaged.
 Always replace instrument panel pad following front passenger air bag deployment.
Revision: 2010 May2011 QX56

COLLISION DIAGNOSISSR-7
< BASIC INSPECTION >
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FOR SIDE AND ROLLOVER COLLISION
FOR SIDE AND ROLLOVER CO LLISION : When SRS is activated in a collision
INFOID:0000000006113082
CAUTION:
Due to varying models and option levels, not all parts listed in the chart below apply to all vehicles.
WORK PROCEDURE
1. Before performing any of the following steps, ensur e that all vehicle body and structural repairs have been
completed.
2. Replace the following components:  Front seat back assembly (on the side on which side air bag is activated)
 Door finisher (on the side on which door-mounted curtain air bag is activated)
 Pop-up roll bar assemblies and pop-up roll bar covers
 Side air bag (satellite) sensor LH/RH (on the side on which side air bag is activated)
 Diagnosis sensor unit
 Seat belt pre-tensioner assemblies
3. Check the SRS components and the related parts using the following table. Replace any SRS components and the related parts s howing visible signs of damage. (dents, cracks,
deformation, etc.)
4. Perform self-diagnosis using CONSULT-III and “AIR BAG” warning lamp. Refer to SRC-14, "
Description"
for details. Make sure entire SRS operates properly.
5. After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to
SRC-14, "
Description".
Diagnosis sensor unit If none of the SRS components have been activated:
1. Check case for dents, cracks or deformities.
2. Check connectors for damage, and terminals for deformities.
3. If no damage is found, reinstall with new fasteners.
4. If damaged
− REPLACE. Install diagnosis sensor unit with new fasteners.
Steering wheel 1. Visually check steering wheel for deformities.
2. Check harness (built into steering wheel) and connectors for damage, and terminals for defor-
mities.
3. Install driver air bag module into the steering wheel to check fit and alignment with the wheel.
4. Check steering wheel for excessive free play.
5. If no damage is found, reinstall.
6. If damaged − REPLACE.
Spiral cable If the driver front air bag has not deployed:
1. Visually check spiral cable and combination switch for damage.
2. Check connectors and protective tape for damage.
3. Check steering wheel for noise, binding or heavy operation.
4. If no damage is found, reinstall.
5. If damaged
− REPLACE.
Occupant classification system
(Passenger seat) 1. Remove passenger seat assembly.
2. Check control unit case for dents, cracks of deformities.
3. Check connectors and pressure sensor tube for damage, and terminals for deformities.
4. Check seat frame and cushion pan for dents or deformities.
5. If no damage is found, reinstall seat with new fasteners.
6. If damaged
− REPLACE seat cushion assembly with new fasteners.
Harness and connectors 1. Check connectors for poor connection, damage, and terminals for deformities.
2. Check harness for binding, chafing, cuts, or deformities.
3. If no damage is found, reinstall the harness and connectors.
4. If damaged
− REPLACE the damaged harness. Do not attempt to repair, splice or modify any
SRS harness.
Instrument panel assembly If the front passenger air bag has NOT deployed:
1. Visually check instrument panel assembly for damage.
2. If no damage is found, reinstall the instrument panel assembly.
3. If damaged
− REPLACE the instrument panel assembly.
Part Inspection
Revision: 2010 May2011 QX56

SR-8
< BASIC INSPECTION >
COLLISION DIAGNOSIS
SRS INSPECTION (FOR SIDE AND ROLLOVER COLLISION)
FOR SIDE AND ROLLOVER COLLISION : When SRS is not activated in a collision
INFOID:0000000006113083
CAUTION:
Due to varying models and option levels, not all part s listed in the chart below apply to all vehicles.
WORK PROCEDURE
1. Before performing any of the following steps, ensur e that all vehicle body and structural repairs have been
completed.
2. Check the SRS components and the related parts using the following table.  If the front seat back assembly is damaged, t he front seat back assembly must be replaced.
 If the door finisher assembly is damaged, the door finisher assembly and door-mounted curtain air bag
module must be replaced.
3. Perform self-diagnosis using CONSULT-III and “AIR BAG” warning lamp. Refer to SRC-14, "
Description"
for details. Make sure entire SRS operates properly.
4. After the work is completed, perform self-diagnosis to check that no malfunction is detected. Refer to
SRC-14, "
Description".
SRS INSPECTION (FOR SIDE AND ROLLOVER COLLISION)
Part Inspection
Side curtain air bag module LH If the side curtain air bag LH has deployed:
REPLACE the side curtain air bag module LH.
Install with new fasteners.
Side curtain air bag module RH If the side curtain air bag RH has deployed:
REPLACE the side curtain air bag module RH.
Install with new fasteners.
Front side air bag module LH If the front side air bag LH has deployed:
REPLACE front seatback assembly LH.
Front side air bag module RH If the front side air bag RH has deployed:
REPLACE front seatback assembly RH.
Side air bag (satellite) sensor
(LH or RH) If any of the SRS components have deployed:
REPLACE the side air bag (satellite) sensor on the collision side with new fasteners.
Diagnosis sensor unit If any of the SRS components have deployed:
REPLACE the diagnosis sensor unit with new fasteners.
Seat belt pre-tensioner assem-
blies
(All applicable locations: buckle,
retractor, lap outer) If either the driver or passenger seat belt pre-tensioner* has been activated:
REPLACE all seat belt pre-tensioner assemblies with new fasteners.
*: Confirm seat belt pre-tensioner activation using CONSULT-III only.
Center inner pillar 1. Check the center inner pillar on the collision side for damage (dents, cracks, deformation, etc.).
2. If damaged
− REPAIR the center inner pillar.
Trim/headlining 1. Check for visible signs of damage (dents, cracks, deformation, etc.) of the interior trim on the
collision side.
2. If damaged − REPLACE the damaged trim parts.
Door-mounted curtain air bag
module LH If the door-mounted curtain air bag module LH has deployed:
REPLACE the door finisher LH and door-mounted curtain air bag module.
Install with new fasteners.
Door-mounted curtain air bag
module RH If the door-mounted curtain air bag module RH has deployed:
REPLACE the door finisher RH and door-mounted curtain air bag module.
Install with new fasteners.
Pop-up roll bar assemblies If the pop-up roll bar has deployed:
REPLACE pop-up roll bar assemblies and pop-up roll bar covers.
Install with new fasteners.
Revision: 2010 May2011 QX56

SR-10
< BASIC INSPECTION >
COLLISION DIAGNOSIS
Trim/headlining1. Check for visible signs of damage (dents, cracks, deformation, etc.) of the interior trim on the
collision side.
2. If damaged − REPLACE the damaged trim parts.
Door-mounted curtain air bag
module LH If the door-mounted curtain air bag LH has NOT deployed:
1. Check for visible signs of damage (dents, tears, deformation, etc.) of the door finisher on the
collision side.
2. If damaged − REPLACE the door finisher LH with new fasteners.
3. Check for visible signs of damaged (tears etc.) of the door-mounted curtain air bag module LH.
4. Check harness and connectors for damage, and terminals for deformities.
5. If no damage is found, reinstall door finisher. CAUTION:
When removing door-mounted curtain air bag module from door finisher, never reuse
door finisher.
6. If damaged − REPLACE the door finisher LH and door-mounted curtain air bag module LH with
new fasteners.
Door-mounted curtain air bag
module RH If the door-mounted curtain air bag RH has NOT deployed:
1. Check for visible signs of damage (dents, tears, deformation, etc.) of the door finisher on the
collision side.
2. If damaged − REPLACE the door finisher RH with new fasteners.
3. Check for visible signs of damage (tears etc.) of the door-mounted curtain air bag module RH.
4. Check harness and connectors for damage, and terminals for deformities.
5. If no damage is found, reinstall door finisher. CAUTION:
When removing door-mounted curtain air bag module from door finisher, never reuse
door finisher.
6. If damaged − REPLACE the door finisher RH and door-mounted curtain air bag module RH with
new fasteners.
Pop-up roll bar If the pop-up roll bar has NOT deployed:
1. Check for visible signs of damage (dents, tears, deformation, etc.) of the pop-up roll bar.
2. If damaged
− REPLACE the pop-up roll bar with new fasteners.
3. Check harness and connectors for damage, and terminals for deformities.
4. If no damage is found, reinstall the pop-up roll bar with new fasteners.
5. Check for visible signs of damage (dents, cracks, deformation, etc.) of the seatback support brace assembly.
6. If damaged − REPAIR the seatback support brace assembly.
Part Inspection
Revision: 2010 May2011 QX56