Dtc JAGUAR XFR 2010 1.G Workshop Manual

TEST
CONDITIONS DETAILS/RESULTS/ACTIONS E1: VEHICLES CURRENT POSITION MARK TURNS INDEPENDENTLY 1 Determine if the ignition status was turned to Auxiliary or On, while the vehicle was in motion with steering turned such as after an engine stall. Was ignition status set to Auxiliary or On?
Yes
The angular speed of the vehicle at the time of the ignition status change will be logged as the standard
value. To re-set the standard value, turn ignition status to 'OFF' then to 'Auxiliary' or 'On' with the
vehicle stationary.
Re-test the vehicle.
No
Check and install a new Navigation Control Module (NCM) as required. Refer to the new module/component installation note at top of DTC Index.
PINPOINT TEST F : CAR CURRENT POSITION NOT STABLE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS F1: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Are any system DTCs logged? Yes
Carry out repair actions to correct the DTCs logged.
Re-check the system for car current position not stable.
No
GO to F2. F2: VEHICLE SPEED INPUT CHECK 1 Select Vehicle Sensor from the navigation diagnostic menu screen (PIN code 660), check Current speed. The current speed must match the speedometer. From the Vehicle Sensor screen, does the current speed must match the speedometer? Yes
GO to F3. No
Carry out MOST ring circuit checks.
Check the Anti-Lock Brake System Module for related DTCs and refer to the relevant DTC Index.
Carry out network integrity tests using the manufacturer approved diagnostic system. Refer to electrical
circuit diagrams and check CAN circuits if required. Repair wiring harness as required. F3: CHECK NUMBER OF SATELLITES 1 From the navigation diagnostic GPS information screen (PIN code 662), check the number of satellites displayed. Is the number of satellites displayed on the screen 0? Yes
Carry out pinpoint test A "Poor Satellite Reception"
No
GO to F4. F4: CHECK IF SYMPTOMS ARE OCCURRING IN PARTICULAR LOCATIONS 1 Confirm if the 'car current position not stable' symptom is occurring in particular locations. Is the 'car current position not stable' symptom occurring in particular locations? Yes
Signal reflections from buildings or a particular location may be responsible.
No
Carry out pinpoint test A "Poor Satellite Reception"
PINPOINT TEST G : MAP DISPLAY IS INCOMPLETE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS G1: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Are any system DTCs logged? Yes
Carry out repair actions to correct the DTCs logged.
Re-check the system for 'Map display is incomplete'.
No
GO to G2. G2: CHECK MAP DISC 1 Check map disc for contamination, deformation, cracks, scratches or non-genuine disc and correct market. module/component installation note at top of DTC Index.
Re-check the system.

PINPOINT TEST H : NO NAVIGATION VOICE GUIDANCE TEST
CONDITIONS DETAILS/RESULTS/ACTIONS H1: CHECK ALL AUDIO OUTPUT SYSTEMS 1 Check audio output across all systems. Is there sound output across all systems? Yes
GO to H2. No
GO to H3. H2: CHECK VOICE GUIDANCE SOFT KEY 1 Check navigation screen menu, voice guidance soft key is not set to OFF position. Is the voice guidance soft key set to OFF position? Yes
Set the voice guidance soft key to ON position.
Re-check the system
No
GO to H3. H3: VOLUME LEVEL CHECK 1 Check the volume level is not set too low. Is the volume level set too low? Yes
Increase the volume level and re-test vehicle.
No
Refer to electrical circuit diagrams and check integrity of amplifier and speaker system wiring harness
and connectors.
GO to H4. H4: NAVIGATION VOICE ONLY NOT AUDIBLE
NOTE: Only the navigation voice cannot be heard. 1 Press the 'Navigation voice repeat' soft key. After the navigation voice repeat soft key is pressed, can voice still not be heard even though it has
become louder? Yes
Check and install a new Navigation Control Module (NCM) as required. Refer to the new
module/component installation note at top of DTC Index.
No
Operation is normal.
PINPOINT TEST I : NO RESPONSE TO PRESSING NAVIGATION MENU TEST
CONDITIONS DETAILS/RESULTS/ACTIONS I1: NO RESPONSE TO PRESSING NAVIGATION MENU
NOTE: 15 minutes are required for the program to update. If the engine is accidentally turned OFF, start the engine
again, and wait for 15 minutes. 1 Check that the engine was not turned 'OFF' during a navigation software update. Was the engine turned 'OFF' during a navigation software update? Yes
Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and
allow to idle for 15 minutesTurn the engine 'OFF', and then start the engine again.Verify that the
navigation screen displays. Navigation was in the program update mode.
No
GO to I3. I2: NO RESPONSE TO PRESSING NAVIGATION MENU 1 Check that the engine was not turned 'OFF' after inserting the new map disc. Was the engine turned 'OFF' after inserting the new map disc? Yes
Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and
allow to idle for 15 minutesTurn the engine 'OFF', and then start the engine again.
No
GO to I3. I3: NO RESPONSE TO PRESSING NAVIGATION MENU Has a fault been identified with the map disc?
Yes
Replace the map disc.
Re-check the system for 'Map display is incomplete'.
No
Check and install a new Navigation Control Module (NCM) as required. Refer to the new
module/component installation note at top of DTC Index.

Check the "Loading" button on the navigation diagnostics screen (PIN code 660) has been pressed, and "YES" has been selected. Has the "Loading" button on the navigation diagnostics screen been pressed, and has "YES" been selected? Yes
Check the correct map disc is inserted into the Navigation Control Module (NCM). Start the engine and
allow to idle for 15 minutesTurn the engine 'OFF', and then start the engine again.
No
Refer to electrical circuit diagrams and check integrity of navigation system wiring harness and
connectors.
GO to I4. I4: SYSTEM CHECK FOR DTCS 1 Check the system for DTCs which may be logged. Is DTC U300055 logged? Yes
Using the manufacturer approved diagnostic system check/amend the Car Configuration File parameter in
block 2, byte 127 to match vehicle market/specification. If the DTC remains check navigation system
module part number and ensure the correct component is installed to vehicle market/specification.
No
GO to I5. I5: NO RESPONSE TO PRESSING NAVIGATION MENU 1 Turn the engine 'OFF', wait for a moment, and then turn the engine 'ON' again. Does the navigation screen fail to display even if the navigation button is pressed? Yes
Check the HLDF is installed correctly.
Check the Navigation Control Module (NCM) is installed correctly.
No
Operation is normal. DTC Index

For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00.
REFER to: Diagnostic Trouble Code (DTC) Index - DTC: Navigation Control Module (NCM) (100-00, Description and Operation).

Multifunction Electronic Modules - Driver Door Module (DDM)
Diagnosis and Testing

Description and Operation Published: 11-May-2011

For a detailed description of the multifunction electronic control modules, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (419-10 Multifunction Electronic Modules)

Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.



3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.

DTC Index


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).


When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B10EB11
Driver door double
locking motor
Driver door double locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short ground Electrical

Fuse(s)
Electrical connector(s)
Wiring Harness Visual Inspection

DTC Description Possible Cause Action B10EB15
Driver door double
locking motor
Driver door double locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door double locking motor control circuit for short to power or open circuit B10EC11
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short ground B10EC15
Passenger door
double locking
motor
Passenger door double locking
motor control circuit - short to
power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test
passenger door double locking motor control circuit for
short to power or open circuit B10ED11
Rear door driver
side double locking
motor
Rear door driver side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short ground B10ED15
Rear door driver
side double locking
motor
Rear door driver side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door driver side double locking motor control circuit for
short power, open circuit B10EE11
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to ground Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short ground B10EE15
Rear door passenger
side double locking
motor
Rear door passenger side double
locking motor control circuit -
short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test rear
door passenger side double locking motor control circuit
for short power, open circuit B110811
Driver door central
locking motor
Driver door central locking motor
control circuit - short to ground Refer to the electrical circuit diagrams and test driver
door central locking motor control circuit for short
ground B110815
Driver door central
locking motor
Driver door central locking motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
door central locking motor control circuit for short to power, open circuit B110A11
Rear door driver
side central locking
motor
Rear driver door central locking
motor control circuit - short to
ground Refer to the electrical circuit diagrams and test rear
driver door central locking motor control circuit for short
ground B110A15
Rear door driver
side central locking
motor
Rear driver door central locking
motor control circuit - short to
power, open circuit Refer to the electrical circuit diagrams and test rear
driver door central locking motor control circuit for short
to power, open circuit B116311
Left Mirror Heater
Output
Left mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to ground B116315
Left Mirror Heater
Output
Left mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left
mirror heater control circuit for short to power, open
circuit B116411
Right Mirror Heater
Output
Right mirror heater control circuit
- short to ground Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to ground B116415
Right Mirror Heater
Output
Right mirror heater control circuit
- short to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
mirror heater control circuit for short to power, open
circuit B116511
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to ground

DTC Description Possible Cause Action B116515
Left Front Puddle
Lamp Output
Left front puddle lamp control
circuit - short to power, open
circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test left front
puddle lamp control circuit for short to power, open
circuit B116611
Right Front Puddle
Lamp Output
Right front puddle lamp control
circuit - short to ground Refer to the electrical circuit diagrams and test right
front puddle lamp control circuit for short to ground B116615
Right Front Puddle
Lamp Output
Right front puddle lamp control
circuit - short to power, open
circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test right
front puddle lamp control circuit for short to power, open
circuit B117C07
Rear Power Window
Up
Mechanical failure Check rear window mechanism for mechanical failure B117C72
Rear Power Window
Up
Actuator stuck open Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117C73
Rear Power Window
Up
Actuator stuck closed Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117C92
Rear Power Window
Up
Performance or incorrect
operation Refer to the electrical circuit diagrams and check rear
door module power and ground supplies B117D72
Rear Power Window
Down
Actuator stuck open Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117D73
Rear Power Window
Down
Actuator stuck closed Suspect the rear door module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index B117E07
Front Power Window
Up
Mechanical failure Check front window mechanism for mechanical failure B117E72
Front Power Window
Up
Actuator stuck open Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index B117E73
Front Power Window
Up
Actuator stuck closed Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index B117F72
Front Power Window
Down
Actuator stuck open Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index B117F73
Front Power Window
Down
Actuator stuck closed Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index B118929
Front Window
Position Sensor
Front window hall position
sensor - signal invalid Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system B118A29
Rear Window
Position Sensor
Rear window hall position sensor
- signal invalid Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system B11D183 LIN Bus Circuit "C"
Value of signal protection
calculation incorrect Suspect driver switchpack. Check and install a new
driver switchpack as required, refer to the new
module/component installation note at the top of the
DTC Index B11D186 LIN Bus Circuit "C" Signal invalid
Suspect driver switchpack. Check and install a new
driver switchpack as required, refer to the new
module/component installation note at the top of the
DTC Index B11D187 LIN Bus Circuit "C" Missing message
Suspect driver switchpack. Check and install a new
driver switchpack as required, refer to the new
module/component installation note at the top of the
DTC Index B11F611
Driver Folding Mirror
Motor
Driver folding mirror motor
control circuit - short to ground Refer to the electrical circuit diagrams and check driver
folding mirror motor control circuit for short to ground B11F615
Driver Folding Mirror
Motor
Driver folding mirror motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check driver
folding mirror motor control circuit for short to power, open circuit www.JagDocs.com

DTC Description Possible Cause Action B1A9883 LIN Bus Circuit #1
Value of signal protection
calculation incorrect Refer to the electrical circuit diagrams and check LIN
circuit between DDM and rear door module for
short/open circuits B1A9886 LIN Bus Circuit #1
Signal invalid Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check LIN
circuit between DDM and rear door module for short/open circuits B1A9887 LIN Bus Circuit #1
Missing message Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check LIN
circuit between DDM and rear door module for short/open circuits B1C0911
Driver Left/Right
Mirror Motor Circuit
Driver left/right mirror motor
control circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver left/right mirror motor control circuit for short to ground B1C0915
Driver Left/Right
Mirror Motor Circuit
Driver left/right mirror motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
left/right mirror motor control circuit for short to power, open circuit B1C1011
Driver Up/Down
Mirror Motor Circuit
Driver up/down mirror motor
control circuit - short to ground Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver up/down mirror motor control circuit for short to ground B1C1015
Driver Up/Down
Mirror Motor Circuit
Driver up/down mirror motor
control circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
up/down mirror motor control circuit for short to power, open circuit B1C1311
Driver Up/Down
Mirror Motor
Feedback Circuit
Driver up/down mirror motor
feedback circuit - short to
ground Refer to the electrical circuit diagrams and test driver
up/down mirror motor feedback circuit for short to
ground B1C1315
Driver Up/Down
Mirror Motor
Feedback Circuit
Driver up/down mirror motor
feedback circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
up/down mirror motor feedback circuit for short to power, open circuit B1C1411
Driver Left/Right
Mirror Motor
Feedback Circuit
Driver left/right mirror motor
feedback circuit - short to
ground Refer to the electrical circuit diagrams and test driver
left/right mirror motor feedback circuit for short to
ground B1C1415
Driver Left/Right
Mirror Motor
Feedback Circuit
Driver left/right mirror motor
feedback circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test driver
left/right mirror motor feedback circuit for short to power, open circuit B1D0611 Left Turn Indicator
Left side turn indicator repeater
lamp circuit - short to ground Refer to the electrical circuit diagrams and check left
side turn indicator repeater lamp circuit for short to
ground B1D0615 Left Turn Indicator
Left side turn indicator repeater
lamp circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and check left
side turn indicator repeater lamp circuit for short to power, open circuit B1D0711 Right Turn Indicator
Right side turn indicator
repeater lamp circuit - short to
ground Refer to the electrical circuit diagrams and check right
side turn indicator repeater lamp circuit for short to
ground B1D0715 Right Turn Indicator
Right side turn indicator
repeater lamp circuit - short to
power, open circuit Refer to the electrical circuit diagrams and check right
side turn indicator repeater lamp circuit for short to
power, open circuit C1B1411 Sensor Supply #1
Window position hall sensors
supply circuit - short to ground Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to ground

DTC Description Possible Cause Action C1B1415 Sensor Supply #1
Window position hall sensors
supply circuit - short to power,
open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit C1B1511 Sensor Supply #2
Hall sensor supply circuit - short
to ground Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to ground C1B1515 Sensor Supply #2
Hall sensor supply circuit - short
to power, open circuit Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system.
Refer to the electrical circuit diagrams and test window
position hall sensors supply circuit for short to power, open circuit U001000
Medium Speed CAN
Communication Bus
Bus off Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U020800
Lost Communication
With Seat Control
Module "A"
Missing message from driver
seat module Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system U030000
Internal Control
Module Software
Incompatibility
Invalid configuration message is
received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC
remains suspect the DDM. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U200224 Switch
Signal stuck high Clear DTC and re-test. If DTC remains, suspect the
passenger side window switch. Check and install a new passenger side window switch U200424
Auxiliary Switch
Pack
Left or right rear door local
switch - signal stuck high Check for stuck rear window switch. Refer to the
electrical circuit diagrams and check left or right rear
door local switch circuit for short circuit U201011 Switch illumination
Rear window switch illumination
circuit - short to ground Refer to the electrical circuit diagrams and check rear
window switch illumination circuit for short to ground U201208
Car Configuration
Parameter(s)
Bus signal/message failures Cycle the ignition status and re-test. If DTC remains,
re-configure the RJB using the manufacturer approved diagnostic system U201324 Switch Pack
Signal stuck high Clear DTC and re-test. If DTC remains, install a new
driver door switch pack U201444
Control Module
Hardware
Data memory failure Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial Configuration
Not Complete
No sub type information Re-configure the DDM using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Suspect the DDM. Check and install a new DDM as
required, refer to the new module/component
installation note at the top of the DTC Index U300255
Vehicle
Identification
Number
Not configured Re-configure the DDM as new using the manufacturer
approved diagnostic system and re-test. If DTC remains
install a new module, refer to the new
module/component installation note at the top of the
DTC Index U300281
Vehicle
Identification
Number (VIN)
Vehicle/component mis-match.
Corrupt VIN data being
transmitted, module previously
installed to other vehicle Check and install correct/new module as required, refer
to the new module/component installation note at the
top of the DTC Index U300362 Battery voltage
Mis-match in battery voltage, of
2 volts or more, between DDM
and RJB Carry out any pinpoint tests associated with this DTC
using the manufacturer approved diagnostic system

Published: 11-May-2011
Multifunction Electronic Modules - Remote Keyless Entry (RKE) Module
Diagnosis and Testing

Principles of Operation

For a detailed description of the Remote Keyless Entry system, refer to the relevant Description and Operation sections in the
workshop manual. REFER to: (419-10 Multifunction Electronic Modules)

Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation), Module Controlled Functions (Description and Operation).
Inspection and Verification


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity.

Visual Inspection
Mechanical Electrical
Misaligned door(s), hood or luggage compartment lid
Door latch(s)
Actuating rod(s)
Exterior door handle(s)
Interior door handle(s)
Door lock cylinder
Cable(s)
Luggage compartment lid exterior release switch
Fuse(s)
Wiring harness
Electrical connector(s)
Door lock actuator(s)
Remote transmitter batteries
Vehicle battery
Remote transmitter
Door lock switch(s)
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.

DTC Index


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00.
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information
read by the manufacturer approved diagnostic system).


When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal
places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads
into account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B102B00 Passive Key
Response Error - general
failure Using the manufacturer approved diagnostic system, clear
all passive keys, re-learn all passive keys B10C100
Left Front Unlock Pull
Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C124
Left Front Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck left front unlock switch. Refer to the electrical circuit
diagrams and check left front unlock switch circuit for short
to ground B10C200
Left Rear Unlock Pull
Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C224
Left Rear Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck left rear unlock switch. Refer to the electrical circuit
diagrams and check left rear unlock switch circuit for short
to ground B10C300
Right Front Unlock
Pull Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C324
Right Front Unlock
Pull Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck right front unlock switch. Refer to the electrical circuit
diagrams and check right front unlock switch circuit for
short to ground B10C400
Right Rear Unlock Pull
Switch
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system B10C424
Right Rear Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck right rear unlock switch. Refer to the electrical circuit
diagrams and check right front unlock switch circuit for
short to ground B10C524 Trunk Unlock Pull
Switch
Signal stuck high - button
stuck in active position Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Check for
stuck luggage compartment lid unlock switch. Refer to the
electrical circuit diagrams and check luggage compartment
lid unlock switch circuit for short to ground B10C61F
Exterior Trunk
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check exterior luggage
compartment antenna circuits for short to ground, power, open circuit B10C71F
Interior Trunk
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check interior luggage
compartment antenna circuits for short to ground, power, open circuit B10C81F
Interior Center
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check interior center antenna
circuits for short to ground, power, open circuit B10C91F Interior Front Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check interior front antenna
circuits for short to ground, power, open circuit B10CA1F
Left Rear Door Handle
Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check left rear door handle
antenna circuits for short to ground, power, open circuit B10CB1F
Right Rear Door
Handle Antenna
Circuit intermittent -
general electrical error Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Refer to the
electrical circuit diagrams and check right rear door handle
antenna circuits for short to ground, power, open circuit B10CC24
Left Front Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck left front door latch clutch switch. Refer to
the electrical circuit diagrams and check left front door
latch clutch switch circuit for short to ground B10CD24
Left Rear Latch Clutch
Switch
Signal stuck high - button
stuck in active position Check for stuck left rear door latch clutch switch. Refer to
the electrical circuit diagrams and check left rear door latch
clutch switch circuit for short to ground