service LINCOLN MKZ 2014 Owners Manual

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Appendices

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435
Appendices

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major
repair expenses resulting from neglect
or inadequate maintenance and may
help to increase the value of your
vehicle when you sell or trade it. Keep
all receipts for completed
maintenance with your vehicle.
We have established regular
maintenance intervals for your vehicle
based upon rigorous testing. It is
important that you have your vehicle
serviced at the proper times. These
intervals serve two purposes; one is
to maintain the reliability of your
vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed
and to make sure that the materials
used meet the specifications
identified in this owner's manual. See
Capacities and Specifications
(page 329).
Failure to perform scheduled
maintenance invalidates warranty
coverage on parts affected by the lack
of maintenance.
Why Maintain Your Vehicle at
Your Dealership?
Factory-Trained Technicians
Service technicians participate in
extensive factory-sponsored
certification training to help them
become experts on the operation of
your vehicle. Ask your dealership
about the training and certification
their technicians have received.
Genuine Ford and Motorcraft®
Replacement Parts
Dealerships stock Ford, Motorcraft
and Ford-authorized branded
re-manufactured replacement parts.
These parts meet or exceed our
specifications. Parts installed at your
dealership carry a nationwide
12-month or 12000-mile (20000
kilometer) parts and labor limited
warranty.
If you do not use Ford authorized parts
they may not meet our specifications
and depending on the part, it could
affect emissions compliance.
Convenience
Many dealerships have extended
evening and Saturday hours to make
your service visit more convenient and
they offer one stop shopping. They
can perform any services that are
required on your vehicle, from general
maintenance to collision repairs.
Note:Not all dealers have extended
hours or body shops. Please contact
your dealer for details.
436
Scheduled Maintenance

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.Make sure to change your vehicle’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at
six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
438
Scheduled Maintenance

Multi-Point inspection
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
**If your vehicle is equipped with a temporary mobility kit, check the tire sealant
expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the
multi-point vehicle inspection. It is a
comprehensive way to perform a
thorough inspection of your vehicle.
Your checklist gives you immediate
feedback on the overall condition of
your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an
Intelligent Oil-Life Monitor that
determines when you should change
the engine oil based on how your
vehicle is used. By using several
important factors in its calculations,
the monitor helps reduce the cost of
owning your vehicle and reduces
environmental waste at the same
time. This means you do not have to
remember to change the oil on a
mileage-based schedule. Your vehicle
lets you know when an oil change is
due by displaying ENGINE OIL
CHANGE DUE
or OIL CHANGE
REQUIRED in the information display.
The following table provides
examples of vehicle use and its
impact on oil change intervals. It is a
guideline only. Actual oil change
intervals depend on several factors
and generally decrease with severity
of use.
When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Miles (kilometers)
Normal
7500-10000
(12000-16000) Normal commuting with highway driving
440
Scheduled Maintenance

At every oil change interval as indicated by the information display*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft
and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, loose-
ness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 271).
Other maintenance items 1
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant.
2At 100000 miles
(160000 km)Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s).
3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s).
4
1
Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
442
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician. Perform the services shown in the
following tables when specified or
within 3000 miles (4800 kilometers)
of the OIL CHANGE REQUIRED
message appearing in the information
display.
•
Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile (48000
kilometer) automatic transmission
fluid replacement.
• Example 2: The OIL CHANGE
REQUIRED message has not
come on, but the odometer reads
30000 miles (48000 kilometers)
(for example, the Intelligent
Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter
replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by inform-
ation display and perform services listed in the
Normal Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints.
Inspect frequently,
service as required
See axle maintenance items under Exceptions.
Every 30000 miles
(48000 km)
Change automatic transmission fluid.
443
Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercialuse (such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by inform-
ation display and perform services listed in the
Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles
(48000 km)
Replace spark plugs.
Every 60000 miles
(96000 km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure
tread depth.
Change engine oil and filter.
*Every 5000 miles (8000
km) or six monthsPerform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles
(48000 km)
*Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 271).
Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with
regular unleaded fuel.
Every oil change
444
Scheduled Maintenance

Exceptions
There are some exceptions your
Normal Scheduled Maintenance:
California fuel filter replacement:
If you register your vehicle in
California, the California Air Resources
Board has determined that the failure
to perform this maintenance item
does not nullify the emission warranty
or limit recall liability before the
completion of your vehicle's useful
life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at
the specified intervals and to record
all vehicle service. Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using
an American Petroleum Institute (API)
Certified for Gasoline Engines
(Certification mark) oil of SM or SN
quality, the normal oil change interval
is 5000 miles (8000 kilometers).
If the available API SM or SN oils are
not available, then the oil change
interval is 3000 miles (4800
kilometers).
Engine air filter and cabin air filter
replacement : The life of the engine
air filter and cabin air filter is
dependent on exposure to dusty and
dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the
engine air filter and cabin air filter.
SCHEDULED MAINTENANCE RECORD
E146852
Repair Order #:
Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:Dealer stamp
445
Scheduled Maintenance

Creating a MyKey..................................58Programming/Changing ConfigurableSettings.....................................................58
Cruise Control.........................................77Principle of Operation............................198
Type 1...............................................................77
Type 2..............................................................77
Cruise controlSee: Using Cruise Control.....................198
Customer Assistance.......................248
D
Data Recording........................................9Event Data Recording................................10
Service Data Recording..............................9
Daytime Running Lamps...................83
Direction Indicators..............................85
Drive Control.........................................222
LINCOLN DRIVE CONTROL.................222
Driver Alert............................................207Using Driver Alert.....................................207
Driver and Passenger Airbags..........43Children and Airbags................................44
Proper Driver and Front PassengerSeating Adjustment..............................44
Driving Aids...........................................207
Driving Hints.........................................240
Driving Through Water.......................241
DRL
See: Daytime Running Lamps...............83
E
Economical Driving...........................240 Electric Parking Brake.......................180
Applying the electric parking
brake.........................................................180
Applying the electric parking brake when the vehicle is moving...............181
Battery With No Charge.........................182
Releasing the electric parking brake..........................................................181
Emission Control System................164On-Board Diagnostics (OBD-II).........165
Readiness for Inspection/Maintenance(I/M) Testing..........................................165
End User License Agreement.........418SYNC® End User License Agreement(EULA).....................................................418
Engine Block Heater...........................155Using the Engine Block Heater............156
Engine Coolant Check.......................272Adding Engine Coolant..........................272
Checking the Engine Coolant..............272
Recycled Engine Coolant......................274
Severe Climates........................................274
What You Should Know AboutFail-Safe Cooling.................................274
Engine ImmobilizerSee: Passive Anti-Theft System...........72
Engine Oil Check..................................271Adding Engine Oil......................................271
Engine Oil Dipstick - 2.0LEcoBoost™..........................................271
Engine Oil Dipstick - 3.7L...................271
Engine Specifications.......................329
Drivebelt Routing.....................................329
455
Index