LINCOLN MKZ 2014 Owners Manual

Vehicles Equipped with a 2.0L
Engine
Front-wheel drive (FWD) vehicles
CANNOT be flat-towed (all wheels
on the ground) as vehicle or
transmission damage may occur. You
must place the front wheels on a
two-wheel tow dolly. If you are using
a tow dolly, follow the instructions
specified by the equipment provider.
All-wheel drive (AWD) vehicles
CANNOT be flat-towed (all wheels
on the ground), as vehicle or
transmission damage may occur. It is
recommended to tow your vehicle
with all four (4) wheels off the ground
such as when using a car-hauling
trailer. Otherwise, you cannot tow your
vehicle.
Vehicles Equipped with a 3.7L
Engine
You can tow your vehicle with all four
wheels on the ground using the
Neutral Tow feature, or with all four
wheels off the ground using a vehicle
transport trailer. If you are using a
vehicle transport trailer, follow the
instruction specified by the equipment
provider.
If you tow your vehicle with all four
wheels on the ground:
• Tow only in the forward direction.
• Release the parking brake.
Neutral Tow
Enter Neutral Tow mode by doing the
following:1. Put the ignition in accessory mode
by pressing the engine START
button without pressing the brake
pedal.
2. Select Neutral Tow under the Vehicle Settings menu in the
information display. See General
Information (page 101).
3. Press and hold the OK button to start the neutral tow process.
4. Press the brake pedal and select N on the push-button
transmission.
5. Turn the ignition off by pressing the engine START button without
pressing the brake pedal.
If the process is completes
successfully:
• the N on the push-button transmission blinks slowly
• Neutral Tow Engaged turn
ignition off for towing appears
in the information display.
Note: If the parking brake is applied,
Neutral Tow remove park brake for
towing appears in the information
display.
Note: Do not exceed 65 mph (105
km/h).
Note: Start the engine and allow it to
run for five minutes at the beginning of
each day and every six hours (or fewer).
Shut the engine off and verify that
Neutral tow engaged appears in the
display before continuing to tow.
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Towing

Exit Neutral Tow mode, make sure the
ignition is on (engine can be on or off),
press the brake pedal and select P on
the push-button transmission.
If the process is completed
successfully, Neutral Tow
disengaged appears in the
information display and both the
instrument cluster and push-button
transmission display P.
239
Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your
vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first
1000 miles (1600 kilometers). Vary
your speed frequently and change up
through the gears early. Do not labor
the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several
things such as how you drive, the
conditions you drive under and how
you maintain your vehicle.
There are some things to keep in mind
that may improve your fuel economy:
• Accelerate and slow down in asmooth, moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may eliminate the need to stop.
• Combine errands and minimize stop-and-go driving.
• When running errands, go tothe furthest destination first
and then work your way back
home.
• Close the windows for high-speed driving. • Drive at reasonable speeds.
(Traveling at 65 mph/105 kph uses
about 15% less fuel than traveling
at 75 mph/121 kph).
• Keep the tires properly inflated and use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled maintenance.
There are also some things you may
want to avoid doing because they
reduce your fuel economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold mornings.
• Reduce the use of air conditioning and heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal while driving.
• Avoid carrying unnecessary weight (approximately 1 mpg [0.4
kilometers/liter] is lost for every
400 lbs [180 kilograms] of weight
carried).
• Avoid adding particular accessories to your vehicle (e.g.
bug deflectors, rollbars/light bars,
running boards, ski racks).
• Avoid driving with the wheels out of alignment.
240
Driving Hints

DRIVING THROUGH WATER
Note:Driving through deep water
above the recommended levels can
cause vehicle damage.
If driving through deep or standing
water is unavoidable, proceed very
slowly. Never drive through water that
is higher than the bottom of the wheel
rims (for cars) or the bottom of the
hubs (for trucks).
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When driving through water, traction
or brake capability may be limited.
Also, water may enter your engine’s
air intake and severely damage your
engine or your vehicle may stall.
Once through the water, always dry
the brakes by moving your vehicle
slowly while applying light pressure
on the brake pedal. Wet brakes do not
stop the vehicle as quickly as dry
brakes.
FLOOR MATS
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WARNINGS
Always use floor mats that are
designed to fit the foot well of
your vehicle. Only use floor mats that
leave the pedal area unobstructed.
Only use floor mats that are firmly
secured to retention posts so that
they cannot slip out of position and
interfere with the pedals or impair safe
operation of your vehicle in other
ways.
Pedals that cannot move freely
can cause loss of vehicle control
and increase the risk of serious
personal injury.
Always make sure that the floor
mats are properly attached to
the retention posts in the carpet that
are supplied with your vehicle. Floor
mats must be properly secured to
both retention posts to ensure mats
do not shift out of position.
241
Driving Hints

WARNINGS
Never place floor mats or any
other covering in the vehicle foot
well that cannot be properly secured
to prevent them from moving and
interfering with the pedals or the
ability to control the vehicle.
Never place floor mats or any
other covering on top of already
installed floor mats. Floor mats
should always rest on top of vehicle
carpeting surface and not another
floor mat or other covering. Additional
floor mats or any other covering will
reduce the pedal clearance and
potentially interfere with pedal
operation.
Check attachment of floor mats
on a regular basis. Always
properly reinstall and secure floor
mats that have been removed for
cleaning or replacement.
Always make sure that objects
cannot fall into the driver foot
well while the vehicle is moving.
Objects that are loose can become
trapped under the pedals causing a
loss of vehicle control.
Failure to properly follow floor
mat installation or attachment
instructions can potentially cause
interference with pedal operation
causing loss of control of vehicle.
To install floor mats, position the
floor mat so that the eyelet is
over the retention post and press
down to lock in.
To remove the floor mat, reverse
the installation procedure.
242
Driving Hints

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
• 24-hours, seven days a week.
• for the coverage period listed onthe Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer's
responsibility).
• fuel delivery — Independent Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. • winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
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Roadside Emergencies

If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:If used when the vehicle is not
running, the battery will lose charge.
There may be insufficient power to
restart your vehicle.
The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn them off.
FUEL SHUTOFF
WARNING
Failure to inspect and, if
necessary, repair fuel leaks after
a collision may increase the risk of fire
and serious injury. Ford Motor
Company recommends that the fuel
system be inspected by an authorized
dealer after any collision.
In the event of a moderate to severe
collision, this vehicle is equipped with
a fuel pump shut-off feature that
stops the flow of fuel to the engine.
Not every impact will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle
by doing the following:
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Roadside Emergencies

1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4. Turn the ignition on again tore-enable the fuel pump.
For vehicles equipped with a push
button start system:
1. Press the START/STOP button to turn the ignition off.
2. Press the brake pedal and press the START/STOP button (crank
attempt).
3. Remove your foot from the brake pedal and press the
START/STOP button (ignition
off).
4. Press the START/STOP button again to re-enable the fuel system.
JUMP-STARTING THE
VEHICLE
WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted.
Use only an adequate-sized
cable with insulated clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start
your automatic transmission vehicle.
Automatic transmissions do not have
push-start capability. Attempting to
push-start a vehicle with an automatic
transmission may cause transmission
damage.
Note: Use only a 12-volt supply to start
your vehicle.
Note: Do not disconnect the battery
of the disabled vehicle as this could
damage the vehicle's electrical system.
Park the booster vehicle close to the
hood of the disabled vehicle, making
sure the two vehicles do not touch.
Turn all accessories off.
Connecting the Jumper Cables
WARNING
Do not attach the cables to fuel
lines, engine rocker covers, the
intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that
you correctly identify the positive (+)
and negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
Note: In the illustration, the bottom
vehicle represents the booster vehicle.
245
Roadside Emergencies

4
2
1
3
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1. Connect the positive (+) jumpercable to the positive (+) terminal
of the discharged battery.
2. Connect the other end of the positive (+) cable to the positive
(+) terminal of the assisting
battery.
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle's
engine, or connect the negative (-)
cable to a ground connection point
if available.
WARNING
Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Jump Starting
1. Start the engine of the booster vehicle and rev the engine
moderately, or press the
accelerator gently to keep your
engine speed between 2000 and
3000 rpms, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle
engines for an additional three
minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the
reverse order that they were
connected.
246
Roadside Emergencies

4
1
3
2
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1. Remove the jumper cable from theground metal surface or
connecting point, if available.
2. Remove the jumper cable on the negative (-) terminal of the
booster vehicle's battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been
started and the jumper cables
removed, allow it to idle for several
minutes so the battery can recharge.
POST-CRASH ALERT
SYSTEM
The system flashes the turn signal
lamps and sounds the horn
(intermittently) in the event of a
serious impact that deploys an airbag
(front, side, side curtain or Safety
Canopy) or the safety belt
pretensioners.
The horn and lamps will turn off when:
• The hazard control button is pressed
• The panic button (if equipped) is pressed on the remote entry
transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle
comes to a stop and the hazard
warning flashers come on. The
message Spinout Detected Hazards
Activated will also appear on the
instrument cluster. The message may
not appear if your vehicle runs out of
power.
Once the hazard warning flashers
have been activated, you can turn
them off by:
• Pressing the hazard warning flasher button
• Pressing the remote control unlock button
• Pressing the remote control panic button
• Cycling the ignition on and off twice
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Roadside Emergencies