ESP LINCOLN MKZ HYBRID 2013 Owners Manual

Cleaning Products.............................294
Cleaning the Exterior........................294
Repairing Minor Paint Damage
......295
Waxing...................................................295
Cleaning the Engine..........................296
Cleaning the Windows and Wiper Blades................................................296
Cleaning the Interior..........................297
Cleaning the Instrument Panel and Instrument Cluster Lens..............298
Cleaning Leather Seats...................298
Cleaning the Alloy Wheels.............299
Vehicle Storage
..................................300
Wheels and Tires
Temporary Mobility Kit
.....................303
Tire Pressure Monitoring System...............................................309
Tire Care..................................................313
Using Snow Chains............................328
Technical Specifications
.................329
Capacities and Specific- ations
Engine Specifications.......................330
Motorcraft Parts
...................................331
Vehicle Identification Number
.......332
Vehicle Certification Label
..............333
Transmission Code Designation......................................333
Technical Specifications..................335
Accessories
Accessories...........................................338 Ford Extended Service
Plan (ESP)
Ford Extended Service Plan (ESP)
..................................................340
MyLincoln Touch ™
General Information
..........................343
Settings..................................................355
Entertainment.....................................367
Phone.....................................................388
Electric Vehicle Information
...........395
Information..........................................400
Climate....................................................412
Navigation..............................................415
Appendices
End User License Agreement........426
Scheduled Maintenance
Scheduled Maintenance
.................444
5
MKZ Hybrid (CC9) Table of Contents

ABOUT THIS MANUAL
Thank you for choosing Lincoln. We
recommend that you take some time
to get to know your vehicle by reading
this manual. The more that you know
about it, the greater the safety and
pleasure you will get from driving it.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Note:
This manual describes product
features and options available
throughout the range of available
models, sometimes even before they
are generally available. It may describe
options not fitted to your vehicle.
Note: Some of the illustrations in this
manual may be used for different
models, so may appear different to you
on your vehicle. However, the essential
information in the illustrations is
always correct.
Note: Always use and operate your
vehicle in line with all applicable laws
and regulations. Note:
Pass on this manual when
selling your vehicle. It is an integral part
of the vehicle.
This manual may qualify the location
of a component as left-hand side or
right-hand side. The side is
determined when facing forward in
the seat. Right-hand side
A
Left-hand side
B
Protecting the Environment
You must play your part in protecting
the environment. Correct vehicle
usage and the authorized disposal of
waste, cleaning and lubrication
materials are significant steps toward
this aim.
SYMBOLS GLOSSARY
These are some of the symbols you
may see on your vehicle. Safety alert
7
MKZ (CC9) IntroductionE154903

SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by
your vehicle
’s New Vehicle Limited
Warranty, refer to the Warranty
Manual that is provided to you along
with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is
fitted with sophisticated electronic
controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 42). Front seat mounted rear-facing
child or infant seats should
NEVER
be placed in front of an active
passenger airbag. MOBILE
COMMUNICATIONS
EQUIPMENT
Using mobile communications
equipment is becoming increasingly
important in the conduct of business
and personal affairs. However, you
must not compromise your own or
others’
safety when using such
equipment. Mobile communications
can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when
using mobile communications
equipment to avoid negating these
benefits. Mobile communication
equipment includes, but is not limited
to, cellular phones, pagers, portable
email devices, text messaging devices
and portable two-way radios.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with
features and options that are different
from the features and options that are
described in this Owner
’s Manual. A
market unique supplement may be
supplied that complements this book.
By referring to the market unique
supplement, if provided, you can
properly identify those features,
recommendations and specifications
that are unique to your vehicle. This
Owner ’s Manual is written primarily
13
MKZ (CC9) Introduction

GENERAL INFORMATION
See the following sections for
directions on how to properly use
safety restraints for children.
WARNINGS
Always make sure your child is
secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must
be bought separately from your
vehicle. Failure to follow these
instructions and guidelines may result
in an increased risk of serious injury or
death to your child. All children are shaped
differently. The
recommendations for safety restraints
are based on probable child height,
age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford
recommends checking with a NHTSA WARNINGS
Certified Child Passenger Safety
Technician (CPST) and consult your
pediatrician to make sure your child
seat is appropriate for your child, and
is compatible with and properly
installed in your vehicle. To locate a
child seat fitting station and CPST,
contact the NHTSA toll free at
1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John
Ambulance office for referral to a
CPST or for further information,
contact your provincial ministry of
transportation, locate your local St.
John Ambulance office by searching
for St. John Ambulance on the
internet, or Transport Canada at
1-800-333-0371
(http://www.tc.gc.ca). Failure to
properly restrain children in safety
seats made especially for their height,
age, and weight may result in an
increased risk of serious injury or death
to your child. 15
MKZ (CC9) Child Safety

Restraint of Pregnant Women
WARNING
Always ride and drive with your
seatback upright and the safety
belt properly fastened. The lap portion
of the safety belt should fit snug and
be positioned low across the hips. The
shoulder portion of the safety belt
should be positioned across the chest.
Pregnant women should also follow
this practice. See the following figure. Pregnant women should always wear
their safety belt. The lap belt portion
of a combination lap and shoulder
belt should be positioned low across
the hips below the belly and worn as
tight as comfort will allow. The
shoulder belt should be positioned to
cross the middle of the shoulder and
the center of the chest. Safety Belt Locking Modes WARNINGS
After any vehicle crash, the
safety belt system at all
passenger seating positions must be
checked by an authorized dealer to
verify that the automatic locking
retractor feature for child seats is still
functioning properly. In addition, all
safety belts should be checked for
proper function. Belt and retractor assembly
must be replaced if the safety
belt assembly automatic locking
retractor feature or any other safety
belt function is not operating properly
when checked by an authorized
dealer. Failure to replace the belt and
retractor assembly could increase the
risk of injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts.
The driver safety belt has the first type
of locking mode, and the front
outboard passenger and rear seat
safety belts have both types of locking
modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode,
which allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle
movement. For example, if the driver
brakes suddenly or turns a corner
33
MKZ (CC9) Safety BeltsE142590

Proper Driver and Front
Passenger Seating Adjustment
WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance of
at least 10 inches (25 centimeters)
between an occupant’ s chest and the
driver airbag module. To properly position yourself away
from the airbag:
•
Move your seat to the rear as far
as you can while still reaching the
pedals comfortably.
• Recline the seat slightly (one or
two degrees) from the upright
position.
After all occupants have adjusted
their seats and put on safety belts, it
is very important that they continue
to sit properly. A properly seated
occupant sits upright, leaning against
the seat back, and centered on the
seat cushion, with their feet
comfortably extended on the floor.
Sitting improperly can increase the
chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward,
leans forward or sideways, or puts one
or both feet up, the chance of injury
during a crash is greatly increased. Children and Airbags WARNING
Airbags can kill or injure a child
in a child seat. Never place a
rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the seat upon which the
child seat is installed all the way back. Children must always be properly
restrained. Accident statistics suggest
that children are safer when properly
restrained in the rear seating positions
than in the front seating position.
Failure to follow these instructions
may increase the risk of injury in a
crash.
KNEE AIRBAG
A driver
’s and passenger ’s knee airbag
is located under or within the
instrument panel. During a crash, the
restraints control module may
activate the driver ’s and passenger ’s
knee airbag (individually or both)
based on crash severity and
respective occupant conditions. Under
44
MKZ (CC9) Supplementary Restraints SystemE142846

certain crash and occupant
conditions, the driver
’s and
passenger ’s knee airbag may deploy
(individually or both) but the
corresponding front airbag may not
activate. As with front and side
airbags, it is important to be properly
seated and restrained to reduce the
risk of death or serious injury. Make sure the knee airbags
are operating properly. See
Crash Sensors and Airbag
Indicator
(page 50).
FRONT PASSENGER
SENSING SYSTEM WARNINGS
Even with Advanced Restraints
Systems, children 12 and under
should be properly restrained in a rear
seating position. Failure to follow this
could seriously increase the risk of
injury or death. Sitting improperly out of position
or with the seat back reclined too
far can take off weight from the seat
cushion and affect the decision of the
front passenger sensing system,
resulting in serious injury or death in a
crash. Always sit upright against your
seat back, with your feet on the floor. Any alteration or modification to
the front passenger seat may
affect the performance of the front
passenger sensing system which
could seriously increase the risk of
injury or death. This system works with sensors that
are part of the front passenger
’s seat
and safety belt to detect the presence
of a properly-seated occupant and
determine if the front passenger ’s
frontal airbag should be enabled (may
inflate) or not. The front passenger sensing system
uses a passenger airbag status
indicator that will illuminate indicating
that the front passenger frontal airbag
is either ON (enabled) or OFF
(disabled).
The indicator lamp is located in the
center stack of the instrument panel.
Note:
The passenger airbag status
indicator OFF and ON indicator lamps
will illuminate for a short period of time
when the ignition is first turned on to
confirm it is functional.
The front passenger sensing system
is designed to disable (will not inflate)
the front passenger's frontal airbag
when the front passenger seat is
unoccupied, or a rear facing infant
seat, a forward-facing child restraint,
or a booster seat is detected. Even
with this technology, parents are
45
MKZ (CC9) Supplementary Restraints System E151849

GENERAL INFORMATION
ON RADIO FREQUENCIES
This device complies with Part 15 of
the FCC Rules and with Industry
Canada license-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) This
device may not cause harmful
interference, and (2) This device must
accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void
the user's authority to operate the
equipment. The term IC before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately 33 feet
(10 meters). Vehicles with the remote
start feature will have a greater range.
One of the following could cause a
decrease in operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle The radio frequency used by your
remote control can also be used by
other short distance radio
transmissions, for example amateur
radios, medical equipment, wireless
headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use
your remote control. You can lock and
unlock the doors with the key.
Note:
Make sure to lock your vehicle
before leaving it unattended.
Note: If you are in range, the remote
control will operate if you press any
button unintentionally.
Intelligent Access
The system uses a radio frequency
signal to communicate with your
vehicle and authorize your vehicle to
unlock when one of the following
conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage
compartment button.
• You press a button on the
transmitter.
If excessive radio frequency
interference is present in the area or
if the transmitter battery is low, you
may need to mechanically unlock your
door. You can use the mechanical key
blade in your intelligent access key to
open the driver door in this situation.
See
Remote Control (page 53).
52
MKZ (CC9) Keys and Remote Controls

Easy Entry and Exit Feature
When you switch the ignition off, the
steering column will move to the full
up and forward position to allow extra
room to exit your vehicle. The column
will return to the previous setting
when you switch the ignition on. You
can enable or disable this feature in
the information display. See
Information Displays (page 103).
Memory Feature
The steering column position saves
when you do a memory set function.
You can recall it with the memory
feature. See
Memory Function
(page 147).
Pressing the adjustment control
during memory recall cancels the
operation. The column responds to
the adjustment control.
The steering column sets a stopping
position just short of the end of the
column position to prevent damage
to the steering column. A new
stopping position sets if the steering
column encounters an object when
tilting or telescoping.
To reset the steering column to its
normal stopping position:
1. Press the steering column control again after encountering the new
stopping position.
2. Continue pressing the control until
it reaches the end of the column
position. A new stopping position is set. The
next time you tilt or telescope the
steering column, it will stop just short
of the end of the column position.
AUDIO CONTROL
(IF EQUIPPED)
You can operate the following
functions with the control: Volume up
A
Volume down
B
Seek up or next
C
Seek down or previous
D
MuteE
Seek, Next or Previous
Press the seek button to:
• tune the radio to the next or
previous stored preset
• play the next or the previous track.
Press and hold the seek button to:
• tune the radio to the next station
up or down the frequency band
• seek through a track.
76
MKZ (CC9) Steering WheelE145979

AUTOMATIC HIGH BEAM
CONTROL (IF EQUIPPED)
The system will automatically turn on
your high beams if it is dark enough
and no other traffic is present. When
it detects the headlights of an
approaching vehicle, the tail lamps of
the preceding vehicle or street lighting,
the system will turn off the high
beams before they distract other
drivers. The low beams remain on.
Note: If it appears that automatic
control of the high beams is not
functioning properly, check the
windshield in front of the camera for a
blockage. A clear view of the road is
required for proper system operation.
Have any windshield damage in the
area of the camera ’s field-of-view
repaired.
Note: If the system detects a blockage
such as bird droppings, bug splatter,
snow or ice, and you do not observe
changes, the system will go into low
beam mode until you clear the
blockage. A message may also appear
in the instrument cluster display noting
the front camera is blocked. Note:
Typical road dust, dirt and water
spots will not affect the performance
of the automatic high beam system .
However, in cold or inclement weather
conditions, you will notice a decrease
in the availability of the high beam
system, especially at start up. If you
want to change the beam state
independently of the system, you may
switch the high beams on or off using
the multifunction switch. Automatic
control will resume when conditions
are correct.
Note: Modification of the vehicle ride
height such as using much larger tires,
may degrade feature performance.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to
decide when to switch the high beams
off and on.
Once the system is active, the high
beams will switch on if:
• the ambient light level is low
enough
• there is no traffic in front of the
vehicle
• the vehicle speed is greater than
25 mph (40 km/h)
The high beams will switch off if:
• the system detects the headlamps
of an approaching vehicle or the
tail lamps of a preceding vehicle.
• vehicle speed falls below
16 mph
(25 km/h)
• the ambient light level is high
enough that high beams are not
required
84
MKZ (CC9) Lighting