MAZDA MODEL CX-5 2017 Owner's Manual - RHD (UK, Australia) (in English)

8.Say: [Beep] “0123456789” (Say the
voice input command for voice
recognition learning (1 to 8) according
to the voice guidance.)
9. Prompt: “Speaker en rolment is
complete.”
NOTE
If an error occurred in the voice
recognition learning, re-learning can be
done by pressing the talk button with a
short press.
Voice input command list for voice
recognition learning
When reading out, the following points
must be observed:
•Read out the numbers one at a time
correctly and naturally.
(For example, “1234” must be read out
“one, two, three, four” not “twelve,
thirty four”.)
•Do not read out parentheses. “(” and
hyphens “-” are used for separating
numbers in a phone number.
Ex.
“(888) 555-1212” must be spoken “Eight,
eight, eight, five, fiv e, five, one, two, one,
two.”
Phrase Command
1 0123456789
2 (888) 555-1212
3Call
4Dial
5Setup
6Cancel
7 Continue
8Help
NOTE
•The applicable phrase appears in the
audio display.
•After user voice registration is
completed, voice guidance “Speaker
enrolment is complete” is announced.
Voice recognition learning on/off
1. Press the pick-up button or talk button with a short press.
2. Say: [Beep] “Voice training”
3. Prompt: “Enrolment is enabled/
disabled. Would you like to disable/
enable or retrain?”
4. Say: [Beep] “Disable” or “Enable”
5. When “Disable” is spoken, the voice
recognition learning is turned off.
When “Enable” is spoken, the voice
recognition learning is turned on.
6. Prompt: “Speaker Enrolment is
disabled/enabled.”
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Troubleshooting*
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service centre.
Phone:
(Germany)
0800 4263 738 (8:00―18:00 Central European Time)
(Except Germany)
00800 4263 7383 (8:00―18:00 Central European Time)
(Worldwide)
49 (0) 6838 907 287 (8:00―18:00 Central European Time)
We b :
http://www.mazdahandsfree.com
Bluetooth
® Device pairing, connection problems
Symptom CauseSolution method
Unable to perform pairing ―First make sure the device is com-
patible with the Bluetooth
® unit,
and then check whether the Blue-
tooth
® function and the Find Mode/
Visible setting*1 on the device are
turned on. If pairin g is still not pos-
sible after this, contact an expert re-
pairer, we recommend an Author-
ised Mazda Repairer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognised correctly. Perform pairing using the following
procedure.•Clear “Mazda” stored in the de-
vice.
•Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func-
tion and the Find Mode/Visible set-
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
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SymptomCauseSolution method
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existe
nce of a device external to the Bluetooth® unit.
NOTE
•When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogramme the pairing information to the Bluetooth
® unit.
•If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
•Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
•If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
•The device is in a location hidden from the unit such as behind or under a seat, or
inside the glove compartment.
•The device contacts or is covered by a metal object or body.
•The device is set to power-saving mode.
•Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
•The Bluetooth® connection of the device is disconnected.
•Noise occurs in the Hands-Free audio.
•Hands-Free operates slowly.
Voice recognition related problems
Symptom CauseSolution method
Poor voice recognition
•Excessive, slow speech.•Excessive, forceful speech (shout-
ing).
•Speaking before the beep sound
has ended.
•Loud noise (speaking or noise from
outside/inside vehicle).
•Airflow from A/C is blowing
against the microphone.
•Speaking in off-standard expres-
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will imp
rove if no stop is
placed between the numbers.
False recognition of numbers
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SymptomCauseSolution method
Poor voice recognition There is a malfunction in the micro-
phone.A poor connection or malfunction
with the microphone may have oc-
curred. Consult an expert repairer,
we recommend an Authorised Maz-
da Repairer.
Phone-related voice recognition is
disabled There is a problem with the connec-
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas-
ures, the rate of recognition will im-
prove.•Clear memory from the phonebook
which is not used very often.
•Avoid shortened names, use full
names. (Recognitio
n improves the
longer the name is. By not using
names such as “Mum”, “Dad”, rec-
ognition will improve.)
When operating the audio, a song
name is not recognised Song names cannot be recognised
by voice.
―
You want to skip guidance ―Guidance can be skipped by quickly
pressing and releasing the Talk but-
ton.
Regarding proble
ms with calls
Symptom CauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about three seconds after start-
ing a call, the Bluetooth
® unit's
Noise Suppression function requires
time to adapt to the call environ-
ment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom
CauseSolution method
The indication for the remaining
battery is different between the ve-
hicle and the device The indication method is different
between the vehicle and the device.
―
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SymptomCauseSolution method
When a call is made from the vehi-
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear The number has not
been registered
into the phonebook. If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in-
coming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell p
hone for synchro-
nization.
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is re-
quired.
―
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Basic Operation Method
NOTE
The explanation of functions described in this manual may differ from the actual operation,
and the shapes of screens and buttons and the letters and characters displayed may also
differ from the actual appearance.
Additionally, depending on future software updates, the content may successively change
without notice.
Audio Set (Type B) has three different human interfaces.
•Commander switch
•Touch panel
•Voice recognition with steering switch and microphone
Refer to Voice Recogn ition on page 5-118.
▼Commander switch operation
NOTE
For safety reasons, some operations are disabled while the vehicle is being driven.
Volume dial operation
Volume dial
Press the volume dial to switch the audio MUTE on and off.
Turn the volume dial to adjust t
he volume. The volume increases by turning the dial
clockwise, and decreases by turning it anticlockwise.
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Switches around commander knob
The following operations can be done by pressing the switches around the commander
knob.
: Displays the home screen.
: Displays the En tertainment screen.
: Displays the Navigation screen (Only navigation-equipped veh icles). For operation
of the Navigation screen, refer to the navigation system manual . If the SD card for the
navigation system is not inserted, the compass indicating the d irection in which the vehicle
is moving is displayed.
: Displays the Favourites screen. Long-press to store particul ar items in Favourites.
(Radio, phonebook and destination of the navigation system can be programmed.)
: Returns to previous screen.
Commander knob operation

(Selection of icons on screen)
1. Tilt or turn the commander knob and move the cursor to the de sired icon.
2. Press the commander knob and select the icon.
NOTE
Long-press operation of the commander knob is also possible for some functions.
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▼Touch panel operation
CAUTION
Do not press the screen strongly or press it wi
th a sharp-pointed object. Otherwise, the screen
could be damaged.
NOTE
For safety reasons, operation of the centre di splay is disabled while the vehicle is being
driven. However, items not displayed in grey can be operated using the commander switch
while the vehicle is being driven.

Touch & Tap
1. Touch or tap on the item indicated on the screen.
2. The operation is launched and the next item is displayed.
Slide (USB audio only)
1. Touch the setting item displaying a slider bar.
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2. Touch the slider with your finger and move to the desired level.

Swipe
1. Touch the screen with your finger and move up or down.
2. Items which were not displayed can be displayed.
Return to previous screen
1. Touch the
.
Displaying the home screen
1. Touch the
.
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Home screen
IconFunction
Applications
Information such as average fuel economy, maintenance, and warn ings can be verified.
Depending on the grade and specification, the screen display ma y differ.
Entertainment
Operates audio such as the radio and CDs. The audio source most recently used is dis-
played. An audio source which can not be used at that time is skipped and the previous
audio source is displayed.
To change the audio source, select the
icon displayed at the bottom of the screen.
Communication
Bluetooth® related functions are available.
Navigation
Navigation screen is displayed (v ehicles with navigation system).
If the SD card for the navigation system is not inserted, the compass indicating the direc-
tion in which the vehicle is moving is displayed.
The compass may not indicate th e correct bearing when the vehicle is stopped or travel-
ling at a slow speed.
Settings
Overall setting menu (Such a s display, sound, Bluetooth® and Language).
Depending on the grade and specification, the screen display ma y differ.
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