service MERCEDES-BENZ CLA 2014 User Guide

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop.
GWARNING
If you switch off the ignition while driving,
safety-relevant functionsare only available
with limitations, or not at all.This could affect,
for example, the power steering and the brake
boosting effect.You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck,e.g. on a high
curb or an unpaved road
Ryou drive too fastover an obstacle, e.g.
a curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged without the
damage being visible.Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA:"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
24Introduction

including interference that may cause
undesired operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipmentat
a qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operationofthe vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle.
GWARNING
Objects in the driver's footwell can restrict the
pedal travel or obstructadepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficientclearance for the pedals. Do not use
loose floormats.
!If the engine is switched off and
equipmentonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection.
Qualified specialist workshop
An authorized Mercedes-BenzCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzCenter:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and
modifications
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
Rthe safety notes in this manual
Rthe Technical Data section in this manual
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motorvehicles
Problems with your vehicle
If you should experienceaproblemwith your
vehicle, particularly one that you believe may
affectits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
againwith a Mercedes-BenzCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Introduction25
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CustomerRelations Department
Mercedes-BenzCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575pursuantto the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds thata
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
tohttp://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!Follow the instructions in this manual
aboutthe proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-BenzLimited Warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuantto California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
Rfor safety research or vehicle diagnosis
purposes
Rwith the consentofthe vehicle owner
Ron the instruction of prosecuting
authorities
Rfor use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
Ras otherwise required or permitted by law.
Please check your mbrace (Canada:TELE
AID) purchase agreement to find out more
aboutdata that can be recorded and
transmitted by this system.
Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the
following website:
http://www.mercedes-benz.com/
opensource
26Introduction

Theft deterrent locking system
Immobilizer
The immobilizerprevents yourvehicle from
being started without the correct SmartKey.
XTo activate:remove the SmartKey from
the ignition lock.
XTo deactivate:switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contactanauthorized Mercedes-Benz
Centerorcall 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm:lockthe vehicle with the
SmartKey.
Indicator lampflashes. The alarm
system is armed after approximately
15 seconds.
XTo disarm:unlock the vehicle with the
SmartKey.
or
XInsert the SmartKey into the ignition lock.
Avisual and audible alarm is triggered if the
alarm system is armed and you open:
Rthe vehicle with the mechanical key
Ra door
Rthe trunk lid
Rthe hood
XTo stop the alarm:insert the SmartKey
into the ignition lock.
The alarm is switched off.
or
XPress theor\nbutton on the
SmartKey.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example.
iIf the alarm stays on for more than
30 seconds, the mbraceemergency call
system automatically sendsamessage to
the Customer Assistance Center by text
message or data connection.The
emergency call system sends the message
provided that:
Ryou have subscribed to the mbrace
service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
70Theft deterrent locking system
Safety

Crash-responsive emergency lighting
The interiorlighting is activated automatically
if the vehicle is involved in an accident.
XTo switch off the crash-responsive
emergency lighting:press the hazard
warning lamp button.
or
XLockand then unlock the vehicle using the
key.
Replacing bulbs
Important safety notes
Xenon bulbs
GDANGER
Xenonbulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical
contacts. There is a risk of fatal injury.
Never touch the parts or the electrical
contacts of the Xenon bulb. Always have work
on the Xenon bulbs carried out at a qualified
specialist workshop.
If your vehicle is equipped with Xenon bulbs,
you can recognize this by the following: the
cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspectof
vehicle safety.You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs
GWARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
Ryou touch it
Rit is hot
Ryou drop it
Ryou scratch it
Only operate bulbs in enclosed lamps
designed for that purpose. Only install spare
bulbs of the same type and the specified
voltage.
Marks on the glass tube reduce the service
life of the bulbs. Do not touch the glass tube
with your bare hands. If necessary, clean the
glass tube when cold with alcohol or spirit and
rub it off with a lint-free cloth.
Protectbulbs from moisture during
operation.Do not allow bulbs to come into
contact with liquids.
There are bulbs other than the Xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Ypage 111). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs,
consult a qualified specialist workshop.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Overview: changing bulbs/bulb types
You can change the following bulbs. The bulb
type can be found in the legend.
Replacing bulbs111
Lights and windshiel dw ipers
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Drive sensibly–save fuel
Observe the following tips to save fuel:
RThe tires should always be inflated to the
recommended tire pressure.
RRemove unnecessary loads.
RRemove roof racks whenthey are not
needed.
RWarm up the engine at low engine speeds.
RAvoid frequent acceleration or braking.
RHave all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident is greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benzservice requirements. Details
can be found in the Maintenance Booklet.
ECO display
The ECO display gives you information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration.Your driving style can
significantly influence the vehicle's
consumption.
Example: ECO display
The ECO display consists of three bars:
RAcceleration
RConstant
RCoasting
The percent value is the average value of the
three bars. The three bars and the mean value
begin at the value of 50%.Ahigher
percentage indicates a moreeconomical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage
count in the ECO display does not indicate a
fixed consumption figure.
Driving tips157
Driving and parking
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Rthe battery is disconnected.
Rthe accelerator pedal has been depressed,
e.g.by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turnoff
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (Ypage 169).
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes yourvehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
iAfter a time, the electric parking brake
secures the vehicle and relieves the service
brake.
iDepending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficientdistance behind the
vehicle in front.The specified minimum
distance is set using the control on the
cruise control lever.
The electric parking brake automatically
secures the vehicle if DISTRONIC PLUS is
activated and:
Rthe seat belt is unfastened and the driver's
door is open.
Rthe engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
Ra system malfunction occurs.
Rthe power supply is not sufficient.
If a malfunction occurs, then the transmission
may be shifted into positionPautomatically.
Settingaspeed
Keep in mind thatitmay take a briefmoment
until the vehicle has accelerated or braked to
the speed set.
To store the current speed or a higher
speed
To store the current speed or a lower
speed
XPress the cruise control lever upfor a
higher speed or downfor a lower speed.
XTo adjust the set speed in 1 mph
increments (1 km/h increments):briefly
press the cruise control lever upor
downto the pressure point.
Every time the cruise control lever is
pressed upor downthe last speed
stored is increased or reduced.
XTo adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
upor downto the pressure point.
Every time the cruise control lever is
pressed upor down, the last speed
stored is increased or reduced.
iDISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you
accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
Setting the specified minimum distance
You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this
function, you can set the minimum distance
that DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
168Driving systems
Driving and parking

Activating the HOLD function
Example: vehicles with a color multifunctiondisplay
XMake sure that the activation conditions
are met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
untilappears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
iIf depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
Ryou accelerate.Onvehicles with automatic
transmission:only when the transmission
is in positionDorR.
Rthe transmission is in positionPon vehicles
with automatic transmission.
Ryou depress the brake pedal againwith a
certain amountofpressure until
disappears from the multifunction display.
Ryou secure the vehicle using the electric
parking brake.
Ryou activate DISTRONIC PLUS.
iAfter a time, the electric parking brake
secures the vehicle and relieves the service
brake.
The electric parking brake automatically
secures the vehicle if the HOLD function is
activated and:
Rthe driver's door is open and the driver's
seat beltis unfastened.
Rthe engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
Ra system malfunction occurs.
Rthe power supply is not sufficient.
If a malfunction occurs, then the transmission
may be shifted into positionPautomatically.
RACE START
Important safety notes
RACE START enables optimal acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
RACE START is intended solely for activation
on dedicated race circuits.
iRACE START is only available in AMG
vehicles.
Conditions for activation
You can activate RACE START if:
Rthe doors, hood and the trunk lid are
closed.
Rthe engine is running and the transmission,
all-wheel drive clutch and the engine are at
operating temperature.
RSPORT handling mode is activated.
(Ypage 66)
Rthe steering wheel is in the straight-ahead
position.
Rthe vehicle is stationary and the brake
pedal is depressed (left foot).
Rthe transmission is in positionD.
Rdrive programMis selected (Ypage 146).
Driving systems173
Driving and parking
Z

Useful information
iThis Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
iRead the information on qualified
specialist workshops: (Ypage 25).
Important safety notes
GWARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situationpermits.Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
GWARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the
multifunction display.You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
For an overview, see the instrument panel
illustration (Ypage 29).
Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the
displays and the controls in the vehicle
interior can be adjusted using the brightness
control knob.
The brightness control knob is located on the
bottom left of the instrument cluster
(Ypage 29).
XTurn the brightness control knob clockwise
or counter-clockwise.
If the light switch is set to,or
, the brightness is dependent upon
the brightness of the ambient light.
iThe light sensor in the instrument cluster
automatically controls the brightness of
the multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated.
Coolant temperature display
GWARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!Adisplay message is shown if the coolant
temperature is too high.
194Displays and operation
On-board computer and displays

Permanentdisplay: outside temperature
or speed (Ypage 206)
Time
XTo show menu bar!:press the
orbutton on the steering wheel.
Menu bar!disappears after a few seconds.
Text field"shows the selected menu or
submenu as well as display messages.
iYou can set the time using the audio
system or COMAND; see the separate
operating instructions.
The following messages may appear in the
multifunction display:
 Active Parking Assist (Ypage 178)
CRUISECruise control (Ypage 162)
Adaptive Highbeam Assist
(Ypage 108)
HOLD function (Ypage 172)
Menus and submenus
Menu overview
Operating the on-board computer
(Ypage 195).
Depending on the equipmentinstalled in the
vehicle, you can call up the following menus:
RTripmenu (Ypage 197)
RNavimenu (navigation instructions)
(Ypage 199)
RAudiomenu (Ypage 200)
RTel(telephone) menu (Ypage 201)
RDriveAssist(Assistance) menu
(Ypage 202)
RServicemenu (Ypage 205)
RSettingsmenu (Ypage 205)
RAMGmenu in AMG vehicles (Ypage 209)
TheAudio,NaviandTelmenus differslightly
in vehicles with Audio 20 and in vehicles with
COMAND.The examples given in this
Operator's Manual apply to vehicles
equipped with COMAND.
Trip menu
Standard display
XPress and hold thebutton on the
steering wheel until theTripmenu with
trip odometerand odometeris
shown.
Trip computer "From Start" or "From
Reset"
Example: trip computer "From Start"
Distance
Time
"Average speed
!Average fuel consumption
XPress theorbutton on the
steering wheel to select theTripmenu.
XPress theorbutton to select
From StartorFrom Reset.
The values in theFrom Startsubmenu are
calculated from the start of a journey, while
the values in theFrom Resetsubmenu are
calculated from the last time the submenu
was reset (Ypage 198).
TheFrom Starttrip computer is
automatically reset when:
Rthe ignition has been switched off for more
than four hours.
R999 hours have been exceeded.
R9,999 miles have been exceeded.
Menus and submenus197
On-board computer and displays
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