service MERCEDES-BENZ CLA 2014 Service Manual

Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
Rregular city driving with frequent
intermediate stops
Rif the vehicle is primarily used to travel
short distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Exterior care
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
Care285
Maintenance and care
Z

special collection point for
used batteries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
!You should have all work involving the
battery carried out ataqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
Ryou switch off the engine and remove the
SmartKey. Check that all the indicator
lamps in the instrument cluster are off.
Otherwise, electronic components, such
as the alternator, may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
Ron vehicles with automatic transmission,
the transmission is locked in positionP
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apronand
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends thatyou only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz. These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz.Contact a qualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified
specialist workshop if you wish to leave your
vehicle parked for a long period of time.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
iRemove the SmartKey if you park the
vehicle and do not require any electrical
Battery (vehicle)301
Breakdown assistance
Z

consumers.The vehicle will then use very
little energy, thus conserving battery
power.
iIf the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
Rset the clock (audio system/COMAND,
see the separate operating instructions).
Rreset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Ypage 98).
Charging the battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
GWARNING
Adischarged battery can freeze at
temperatures below freezing point.When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a
maximum charging voltage of 14.8 V.
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Ypage 303).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Ypage 303).
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do
not light up, it is highly likely that the
discharged battery has frozen.Inthis case
you may neither jump-start the vehicle nor
charge the battery. The service life of a
thawed-out battery may be shorter. The
starting characteristics can be impaired,
particularly at low temperatures. Have the
thawed-out battery checked at a qualified
specialist workshop.
Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. An accessory
battery charge unit specially adapted for
Mercedes-Benzvehicles and tested and
approved by Mercedes-Benzis available. It
permits the charging of the battery in its
installed position. Contact an authorized
Mercedes-Benz Center for further
information and availability. Read the battery
charger's operating instructions before
charging the battery.
302Battery (vehicle)
Breakdown assistance

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
Adischarged battery can freeze at temperatures below freezing point.When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
!Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
If, at low temperatures, the indicator lamps/warning lamps in the instrumentcluster do not
light up, it is highly likely that the discharged battery has frozen.Inthis case you may neither
jump-start the vehicle nor charge the battery. The service life of a thawed-out battery may be
shorter. The starting characteristics can be impaired, particularly at low temperatures. Have
the thawed-out battery checked at a qualified specialist workshop.
Jump-starting303
Breakdown assistance
Z

the unusual handling characteristics.Ifyou
find no signs of damage, have the wheels
and tires checked at a qualified specialist
workshop.
RWhen parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires,
particularly the sidewalls, may be
damaged.
Regular checking of wheels and tires
GWARNING
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle. There is a risk of
accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Regularly check the wheels and tires of your
vehicle for damage at least once a month, as
well as after driving off-road or on rough
roads. Damaged wheels can cause a loss of
tire pressure. Pay particular attention to
damage such as:
Rcuts in the tires
Rpunctures
Rtears in the tires
Rbulges on tires
Rdeformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width
of the tire (Ypage 313). If necessary, turn
the front wheels to full lock in order to inspect
the inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
mount anything onto the valve other than the
standard valve cap or other valve caps
approved by Mercedes-Benz for your vehicle.
Do not use any other valve caps or systems,
e.g. tire pressure monitoring systems.
Regularly check the pressure of all the tires
particularly prior to long trips. Adjust the tire
pressure as necessary (Ypage 316).
The service life of tires depends, among other
things, on the following factors:
RDriving style
RTire pressure
RDistance covered
Important safety notes on the tire
tread
GWARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where
speed is not adapted to suit the driving
conditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at
different locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
RSummer tires: in (3 mm)
RM+S tires:\nin (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached.
Operation313
Wheels and tires
Z

Information on air pressure for the tires on
yourvehicle can be found:
Ron the vehicle's Tire and Loading
Information placard on the B-pillar
Ron the tire pressure label on the fuel filler
flap
Rin the "Tire pressure information" section
Checking tire pressures manually
To determine and set the correct tire
pressure, proceed as follows:
XRemove the valve cap of the tire that is to
be checked.
XPress the tire pressure gauge securely onto
the valve.
XRead the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard on the
B-pillar on the driver's side of your vehicle.
XIf necessary, increase the tire pressure to
the recommended value (Ypage 316).
XIf the tire pressure is too high, release air
by pressing down the metal pin in the valve
using the tip of a pen, for example. Then,
checkthe tire pressure again using the tire
pressure gauge.
XScrew the valve cap onto the valve.
XRepeatthese steps for the other tires.
Tire pressure loss warning system
(Canada only)
General notes
While the vehicle is in motion, the tire
pressure loss warning system monitors the
set tire pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appearinthe multifunction
display.
You can recognize the tire pressure loss
warning by theRun Flat Indicator
Active Press 'OK' to Restartmessage
which appears in theServicemenu of the
multifunction display. Further information on
the message display can be found under
"Restarting the tire pressure loss warning
system" (Ypage 319).
Important safety notes
The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure (Ypage 316).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several
tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
Rsnow chains are mounted on your vehicle's
tires.
Rroad conditions are wintry.
Ryou are driving on sand or gravel.
Ryou adopt a very sporty driving style
(cornering at high speeds or driving with
high rates of acceleration).
Ryou are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tire pressure loss
warning system
Restart the tire pressure loss warning system
if you have:
Rchanged the tire pressure
Rchanged the wheels or tires
Rmounted new wheels or tires
Tire pressure319
Wheels and tires
Z

XBefore restarting, make sure that the tire
pressures are set properly on all fourtires
for the respective operating conditions.
The recommended tire pressures can be
found on the Tire and Loading Information
placard on the B-pillar on the driver's side
or the tire pressure table on the fuel filler
flap. The tire pressure loss warning system
can only give reliable warnings if you have
set the correct tirepressure. If an incorrect
tire pressure is set, these incorrect values
will be monitored.
XAlso observe the notes in the section on tire
pressures (Ypage 316).
XMake sure that the SmartKey is in position
2in the ignitionlock (Ypage 137).
XPressoron the steering wheel
to select theServicemenu.
XPress theorbutton to select
Tire Pressure.
XPress thebutton.
TheRun Flat Indicator Active
Press 'OK' to Restartmessage
appears in the multifunction display.
If you wish to confirm the restart:
XPress thebutton.
TheTire Pressure Now OK?message
appears in the multifunction display.
XPress theorbutton to select
Yes.
XPress thebutton.
TheRun Flat Indicator Restarted
message appears in the multifunction
display.
After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart:
XPress thebutton.
or
XWhen theTire Pressure Now OK?
message appears, press the
orbutton to selectCancel.
XPress thebutton.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
General notes
If a tire pressure monitor is installed, the
vehicle's wheels have sensors that monitor
the tire pressures in all four tires. The tire
pressure monitor warns you if the pressure
drops in one or more of the tires. The tire
pressure monitor only functions if the correct
sensors are installed on all wheels.
Information on tire pressures is displayed in
the multifunction display.After a few minutes
of driving, the current tire pressure of each
tire is shownintheServicemenu of the
multifunction display. For further information
on displaying this message, refer to the
"Checking the tire pressure electronically"
section (Ypage 322).
Important safety notes
GWARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure
recommended by the vehicle manufacturer
on the Tire and Loading Information placard
on the driver's door B-pillar or the tire
pressure label on the inside of the fuel filler
flap. If your vehicle has tires of a different size
than the size indicated on the Tire and Loading
Information placard or the tire pressure label,
you should determine the proper tire pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
320Tire pressure
Wheels and tires

The tire pressure values indicated by the on-
board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer.Inthis case, do not reduce the tire
pressures.
The operation of the tire pressure monitor can
be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
being operated in or near the vehicle.
Checking the tire pressure
electronically
XMake sure that the SmartKey is in position
2(Ypage 137) in the ignition lock .
XPress theorbutton on the
steering wheel to select theService
menu.
XPress theorbutton to select
Tire Pressure.
XPress thebutton.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle has been parked for over
20 minutes, theTire pressure will be
displayed after driving a few
minutesmessage appears.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors. As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, theTire Pressure
Monitor Activedisplay message is shown
instead of the tire pressure display. The tire
pressures are already being monitored.
Tire pressure monitor warning
messages
If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message
is shown in the multifunction display and the
yellow tire pressure monitor warning light
comes on.
RIf theCorrect Tire Pressuremessage
appears in the multifunction display, the
tire pressure in at least one tire is too low
and must be corrected at the next
opportunity.
RIf theCheck Tire Pressure Soon
message appears in the multifunction
display, the tire pressure in one or more
tires has dropped significantly and the tires
must be checked.
RIf theTire Pressure Warning Tire
Failuremessage appears in the
multifunction display, the tire pressure in
one or more tires has dropped suddenly
and the tires must be checked.
Observe the instructions and safety notes in
the display messages in the "Tires" section
(Ypage 234).
iIf the wheel positions on the vehicle are
rotated, the tire pressures may be
displayed for the wrong positions for a
short time. This is rectified after a few
minutes of driving, and the tire pressures
are displayed for the correct positions.
Restarting the tire pressure monitor
When you restart the tire pressure monitor,
all existing warning messages are deleted and
the warning lamps go out. The monitor uses
the currently set tire pressures as the
reference values for monitoring. In most
cases, the tire pressure monitor will
automatically detect the new reference
values after you have changed the tire
pressure. However, you can also define
reference values manually as described here.
The tire pressure monitor then monitors the
new tire pressure values.
322Tire pressure
Wheels and tires

XSet the tire pressure to the value
recommended for the corresponding
driving situation on the Tire and Loading
Information placard on the driver's side
B-pillar (Ypage 316).
Additional tire pressure values for different
loads can also be found on the tire pressure
table on the inside of the fuel fillerflap
(Ypage 316).
XMake sure that the tire pressure is correct
on all four wheels.
XMake sure that the SmartKey is in position
2in the ignition lock.
XPress theorbutton on the
steering wheel to selecttheService
menu.
XPress theorbutton to select
Tire Pressure.
XPress thebutton.
The multifunction display shows the
current tire pressure for the individual tires
or theTire pressure will be
displayed after driving a few
minutesmessage.
XPress thebutton.
TheUse Current Pressures as New
Reference Valuesmessage appears in
the multifunction display.
If you wish to confirm the restart:
XPress thebutton.
TheTire Press. Monitor Restarted
message appears in the multifunction
display.
After driving for a few minutes, the system
checks whether the current tire pressures
are within the specified range. The new tire
pressures are then accepted as reference
values and monitored.
If you wish to cancel the restart:
XPress thebutton.
The tire pressure values stored at the last
restart will continue to be monitored.
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the
steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
B-pillar, driver's side
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard
is on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum
permissible vehicle load. It also contains
details of the tire sizes and
corresponding pressures for tires
mounted at the factory.
(2) The vehicle identification plate is on the
B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating on the
front and rear axle.
Loading the vehicle323
Wheels and tires
Z

Uniform Tire Quality Grading
Standards
Overview of Tire Quality Grading
Standards
Uniform Tire Quality Grading Standards are
U.S. government specifications. Their
purpose is to provide drivers with uniform
reliable information on tire performance data.
Tire manufacturers have to grade tires using
three performance factors: tread wear,
tire traction, and heat resistance".
These regulations do not apply to Canada.
Nevertheless, all tires sold in North America
are provided with the corresponding quality
grading markings on the sidewall of the tire.
All passenger car tires must conform to the
statutory safety requirements in addition to
these grades.
Where applicable, the tire grading
information can be found on the tire sidewall
between the tread shoulder and maximum
tire width.
iThe actual values for tires are vehicle-
specific and may deviate from the values in
the illustration.
For example:
TreadwearTractionTemperature
200AAA
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
U.S. government course. For example, a tire
graded 150 would wear one and one-half
times as well on the government course as a
tire graded 100.
The relative performance of tires depends
upon the actual conditions of their use,
however, and may depart significantly from
the norm, due to variations in driving habits,
service practices and differences in road
characteristics and climateconditions.
Traction
GWARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
The traction grades, from highest to lowest,
are AA, A, B, and C. Those grades represent
the tire's ability to stop on a wet surface as
measured under controlled conditions on
specified government test surfaces of asphalt
and concrete.Atire marked C may have poor
traction performance.
The safe speed on a wet, snow covered or icy
road is always lower than on dry road
surfaces.
You should pay special attention to road
conditions when temperatures are around
the freezing point.
Mercedes-Benz recommends a minimum
tread depth of\nin(4mm) for all four winter
tires (Ypage 314) to maintainnormal driving
characteristics in winter. Winter tires can
reduce the braking distance on snow-covered
surfaces in comparison with summer tires.
Stopping distance, however, is still
considerably greater than when the road is
328Uniform Tire Quality Grading Standards
Wheels and tires