service MERCEDES-BENZ CLA 2014 Owners Manual

Publication details
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Further information about Mercedes-Benz
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Operator's Manual to the technical
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©Daimler AG: Not to be reprinted, translated
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without written permission from Daimler AG.
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In this Operator's Manual you will find the
following symbols:
GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
HEnvironmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
!Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
iPractical tips or further information that
could be helpful to you.
XThis symbol indicates an
instruction that must be followed.
XSeveral of these symbols in
succession indicate an instruction
with several steps.
(Ypage)This symbol tells you where you
can find more information about a
topic.
YYThis symbol indicates a warning or
an instruction that is continued on
the next page.
DisplayDisplayThis font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright©2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 13.12.2012

1, 2, 3 ...
12Vsocket
see Sockets
4ETS
see ETS/4ETS (Electronic
TractionSystem)
4MATIC (permanent all-wheel
drive)
Displaymessage............................238
4MATIC (permanent four-wheel
drive)..................................................174
A
ABS (Anti-lock Braking System)
Display message............................213
Function/notes ................................ 61
Important safety notes....................61
Warning lamp ................................. 242
Activating/deactivating cooling
with air dehumidification.................125
Active Parking Assist
Canceling .......................................182
Detecting parking spaces..............179
Display message............................231
Exitingaparking space..................181
Function/notes.............................178
Important safety notes..................178
Parking..........................................180
ADAPTIVE BRAKE................................. 69
Adaptive Brake Assist
Function/notes ................................ 63
Adaptive Highbeam Assist
Display message............................226
Function/notes.............................108
Switching on/off...........................109
Switching on/off (on-board
computer)......................................207
Additional speedometer...................206
Additives (engine oil)........................348
Airbags
Deployment.....................................39
Display message............................222
Front air bag (driver, front
passenger).......................................43
Important safety notes....................41
Knee bag .......................................... 43
PASSENGER AIR BAG OFF
indicator lamp..................................45
Safety guidelines.............................40
Side impact airbag..........................44
Windowcurtain air bag....................45
Air-conditioning system
see Climate control
Airvents
Important safetynotes..................132
Rear...............................................133
Setting...........................................132
Setting the center air vents...........132
Setting the side air vents...............132
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer)......................................207
AMG
Menu (on-board computer)............209
Performance Seat............................96
Anti-lockbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray...............................................262
Assistance display (on-board
computer)..........................................203
Assistance menu (on-board
computer)..........................................202
ASSYST PLUS
Displaying a service message........284
Hiding a service message..............284
Notes.............................................284
Resetting the service interval
display...........................................284
Service message ............................ 284
Special service requirements ......... 285
ATA (Anti-Theft Alarm system)
Activating/deactivating...................70
Function ...........................................70
Switching off the alarm....................70
ATTENTIONASSIST
Activating/deactivating.................204
Display message............................229
Function/notes.............................186
Audio menu (on-board computer)....200
4Index

Safety systems..............................213
SmartKey.......................................240
Tires ............................................... 234
Vehicle ...........................................236
Distance recorder.............................197
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating.................204
Function/notes ................................ 62
Warning lamp ................................. 250
DISTRONIC PLUS
Activationconditions.....................166
Cruise control lever.......................166
Deactivating ................................... 169
Display message............................232
Displays in the multifunction
display...........................................170
Driving tips....................................170
Function/notes.............................164
Important safety notes..................164
Setting the specified minimum
distance.........................................168
Warning lamp ................................. 250
Doors
Automatic locking (on-board
computer)......................................208
Automatic locking (switch) ...............79
Central locking/unlocking
(SmartKey) .......................................72
Control panel...................................35
Display message............................239
Emergency locking ........................... 79
Emergency unlocking.......................79
Important safety notes....................77
Opening (from inside)......................77
Drinking and driving.........................157
Drinks holder
see Cupholder
Drive program
Automatic......................................147
Display...........................................144
Display (DIRECT SELECT lever)......143
Manual ...........................................148
SETUP (on-board computer)..........210
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service.................285
Symmetrical low beam..................104
Driving on flooded roads..................161
Driving safety systems
ABS (Anti-lock Braking System).......61
ADAPTIVE BRAKE.............................69
Adaptive Brake Assist......................63
BAS (Brake Assist System)..............62
COLLISION PREVENTION ASSIST....62
COLLISION PREVENTION ASSIST
PLUS................................................64
Distance warning function...............62
Electronic brake force distribution...69
ESP®(Electronic Stability
Program)....................................65, 66
ETS/4ETS (Electronic Traction
System)...........................................65
Important safety information...........61
Overview..........................................61
STEER CONTROL.............................69
Driving systems
Active Parking Assist.....................178
ATTENTION ASSIST........................186
Blind Spot Assist ............................ 188
Cruise control................................162
Display message............................229
DISTRONICPLUS...........................164
HOLD function...............................172
Lane Keeping Assist......................190
Lane Tracking package..................188
PARKTRONIC.................................175
RACESTART (AMG vehicles)..........173
Rearview camera..........................182
Speed LimitAssist.........................187
Driving tips
Automatic transmission.................145
Brakes...........................................158
Break-in period..............................136
Checking brake lining thickness....160
DISTRONICPLUS...........................170
Downhill gradient...........................158
Drinking and driving.......................157
Driving abroad...............................104
Driving in winter .............................161
Driving on flooded roads................161
Driving on wet roads......................161
Exhaustcheck...............................157
8Index

Fuel ................................................ 157
General..........................................156
Hydroplaning.................................161
Icy road surfaces...........................161
Limited braking efficiency on
salted roads...................................159
Snow chains..................................315
Symmetrical low beam..................104
Wet road surface...........................159
DVD audio (on-board computer)......200
DVD video (on-board computer)......201
E
EASY-VARIO-PLUS system
Cargo compartment enlargement..257
EBD (electronic brake force
distribution)
Display message............................215
Function/notes ................................ 69
ECO display
Function/notes.............................157
On-board computer.......................198
ECO start/stop function
Automatic engine start..................140
Automatic engine switch-off..........139
Deactivating/activating.................140
General information.......................139
Important safety notes..................139
Introduction...................................139
Electronic Stability Program
see ESP®(ElectronicStability Program)
Emergencyrelease
Driver's door....................................79
Trunk...............................................82
Vehicle.............................................79
Emergency Tensioning Devices
Activation ......................................... 39
Function ...........................................53
Safety guidelines.............................40
Emissions control
Service and warranty information....22
Engine
Check Engine warning lamp ........... 248
Display message............................227
ECO start/stop function................139
Engine number ............................... 345
Irregularrunning............................141
Jump-starting.................................303
Starting problems..........................141
Starting the engine with the
SmartKey.......................................138
Switching off..................................154
Tow-starting (vehicle) ..................... 308
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction)...................141
Engine oil
Adding...........................................282
Additives........................................348
Checking the oil level ..................... 281
Checking the oil level using the
dipstick..........................................282
Display message............................228
Filling capacity...............................348
Notes about oil grades ................... 348
Notes on oil level/consumption....281
Temperature (on-board computer).209
Viscosity........................................348
ESP®(Electronic Stability
Program)
AMG menu (on-board computer)...210
Deactivating/activating (AMG
vehicles)..........................................66
Deactivating/activating (except
AMG vehicles)................................203
Deactivating/activating (notes;
except AMG vehicles)......................68
Display message............................213
ETS/4ETS........................................65
Function/notes.........................65, 66
General notes..................................65
Important safety information...........65
Trailer stabilization ........................... 69
Warning lamp ................................. 244
ETS/4ETS (Electronic Traction
System)................................................65
Exhaustcheck...................................157
Exhaustpipe (cleaning instructions)289
Exterior lighting
Settingoptions..............................104
see Lights
Index9

N
Navigation
Menu (on-board computer)............199
see separate operating instructions
Notes on breaking-inanew vehicle136
O
Occupant Classification System
(OCS)
Faults...............................................49
Operation .........................................45
System self-test...............................48
Occupant safety
Childreninthe vehicle.....................54
Important safety notes....................38
OCS
Faults...............................................49
Operation .........................................45
System self-test...............................48
Oil
see Engine oil
On-board computer
AMG menu.....................................209
Assistance menu...........................202
Audiomenu...................................200
Convenience submenu..................209
Displaying a service message........284
Display messages..........................212
DISTRONICPLUS...........................170
Factory settings submenu.............209
Important safety notes..................194
Instrument cluster submenu..........206
Lighting submenu..........................206
Menu overview..............................197
Message memory..........................212
Navigation menu............................199
Operation ....................................... 195
RACETIMER...................................210
Service menu.................................205
Settings menu...............................205
Standard display............................197
Telephone menu............................201
Trip menu......................................197
TV operation..................................201
Vehicle submenu...........................208
Video DVD operation.....................201
Opening and closing the side trim
panels.................................................114
Operating safety
Declarationofconformity................24
Important safety notes....................24
Operating system
see On-board computer
Operator's Manual
Vehicle equipment...........................22
Outside temperature display...........195
Overhead control panel......................34
Override feature
Rearside windows...........................61
P
Paintcode number............................344
Paintwork (cleaning instructions)...287
Panic alarm..........................................38
Panorama roof with power tilt/
sliding panel
Opening/closing the roller
sunblind...........................................87
Problem (malfunction).....................88
Resetting.........................................88
Panorama sliding sunroof
Important safety notes....................85
Parcel net...........................................257
Parking...............................................153
Important safety notes..................153
Parking brake................................154
Position of exterior mirror, front-
passenger side ................................. 99
Rearview camera..........................182
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist.....................178
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message............................216
Electric parking brake....................154
Warning lamp ................................. 247
Parking lamps
Switching on/off...........................106
Index13

Rollersunblind
Opening/closing..............................87
Panorama roof with power tilt/
sliding panel ..................................... 87
Roof carrier........................................259
Roof lining and carpets (cleaning
guidelines).........................................291
Roof load (maximum)........................351
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation)............199
S
Safety
Childreninthe vehicle.....................54
Child restraint systems....................54
Occupant Classification System
(OCS)...............................................45
Safety system
see Driving safety systems
Seat
Adjusting (Performance Seat)..........96
Seat belts
Adjusting the height ......................... 52
Belt force limiters............................53
Cleaning ......................................... 291
Correct usage..................................50
Emergency Tensioning Devices ........53
Fastening.........................................51
Important safety guidelines.............50
Releasing.........................................52
Safety guidelines.............................40
Warning lamp ................................. 240
Warning lamp (function) ................... 52
Seats
Adjusting (electrically).....................93
Adjusting (manually)........................92
Adjusting the 4-way lumbar
support............................................94
Adjusting the head restraint............93
Cleaning the cover.........................291
Correct driver's seat position ........... 90
Folding the backrest (rear
compartment) forwards/back.......258
Important safety notes....................91
Seat heating problem......................96
Storing settings (memory function) 100
Switching seatheating on/off.........95
Sensors (cleaning instructions).......289
Service menu (on-board computer).205
Service products
Brake fluid.....................................348
Coolant (engine)............................349
Engine oil.......................................348
Fuel ................................................ 346
Important safety notes..................345
Refrigerant (air-conditioning
system)..........................................350
Washer fluid ...................................350
Service work
see ASSYST PLUS
Settings
Factory (on-board computer).........209
On-board computer.......................205
Setting the air distribution...............128
Setting the airflow............................128
SETUP (on-board computer).............210
Side impact air bag.............................44
Side marker lamp (display
message)............................................ 225
Side windows
Cleaning ......................................... 288
Convenience closing feature............84
Convenience opening feature..........84
Important safety information...........82
Opening/closing..............................83
Problem (malfunction).....................85
Resetting.........................................84
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery.......................74
Changing the programming.............73
Checking the battery.......................74
Convenience closing feature............84
Convenience opening feature..........84
Display message............................240
Door central locking/unlocking.......72
Important safety notes....................72
Loss.................................................76
Mechanical key................................73
Positions (ignition lock).................137
Index15

M+S tires.......................................314
Maximum loaded vehicle weight
(definition).....................................334
Maximum load on a tire (definition) 334
Maximum permissible tire
pressure (definition) ....................... 334
Maximum tire load.........................327
Maximum tire load (definition).......334
MOExtended tires..........................314
Optional equipment weight
(definition).....................................335
PSI (pounds per square inch)
(definition).....................................334
Replacing.......................................336
Service life.....................................314
Sidewall (definition).......................335
Speed rating (definition)................334
Storing...........................................336
Structure and characteristics
(definition).....................................333
Summer tires.........................161, 314
Temperature..................................329
TIN (Tire Identification Number)
(definition).....................................335
Tire bead(definition)......................335
Tire pressure (definition)................335
Tire pressures (recommended)......333
Tire size (data)...............................340
Tire size designation, load-bearing
capacity, speed rating .................... 330
Tire tread.......................................313
Tire tread (definition).....................335
Total load limit (definition).............335
Traction.........................................328
Traction (definition).......................335
Treadwear.....................................328
Uniform Tire Quality Grading
Standards......................................328
Uniform Tire Quality Grading
Standards(definition)....................333
Unladen weight (definition)............334
Wearindicator(definition).............335
Wheelrim (definition)....................333
see Flat tire
Top Tether............................................59
Towing
Important safety guidelines...........305
Installing the towing eye................306
Removing the towing eye...............306
Towingatrailer
ESP®(Electronic Stability Program).69
Towing away
With both axles on the ground.......307
With front axle raised ..................... 307
Tow-starting
Emergency engine starting............308
Important safety notes..................305
Installing the towing eye................306
Removing the towing eye...............306
Transmission
see Automatic transmission
Transmission position display.........143
Transporting the vehicle..................307
Trim pieces (cleaning instructions).290
Trip computer (on-board computer)197
Trip odometer
Calling up ....................................... 197
Resetting (on-board computer)......198
Trunk
Emergency release..........................82
Emergency release button...............82
Important safety notes....................80
Opening/closing (manually from
outside) ............................................ 80
Opening (automatically from
outside) ............................................ 81
Opening automatically from inside..81
Trunk emergency release button....... 82
Trunk lid
Display message............................238
Opening dimensions......................351
Trunk load (maximum)......................351
Turn signals
Changing bulbs (front)...................113
Changing bulbs (rear)....................114
Display message............................223
Switching on/off...........................106
TV
Operating (on-board computer).....201
see Separate operating instructions
Type identification plate
see Vehicle identification plate
18Index

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel
consumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to
of its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel
consumption.
Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Introduction21
Z

Have aftermarketaccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not beenapproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system.Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Ypage 344) and the engine
number (Ypage 345) when ordering genuine
Mercedes-Benz parts.
Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfwith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding themmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-BenzLimited Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmentof
your vehicle available at thetime of going to
print. Country-specific differences are
possible.Bear in mind that your vehicle may
not feature all functions described here. This
also applies to safety-relevant systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-BenzCenter.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzCenter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the termsofthe following
warranties:
RNew Vehicle Limited Warranty
REmission Systems Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
RState warranty enforcement laws (lemon
laws)
22Introduction

Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Programoffers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day,365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Programbrochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet(Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-BenzCustomer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372)or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Introduction23
Z