tow MERCEDES-BENZ G-CLASS SUV 2014 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: G-CLASS SUV, Model: MERCEDES-BENZ G-CLASS SUV 2014Pages: 272, PDF Size: 39.13 MB
Page 191 of 272
X
To remove: make sure that cargo
compartment cover ;is rolled up.
X Slide catches :on the left-hand and right-
hand sides of cargo compartment
cover ;towards the center of the vehicle.
X Swing cargo compartment cover ;up and
out.
X To install: slide catches :towards the
center of the vehicle.
X Insert cargo compartment cover ;into
the recesses in the side trim.
X Push down the right-hand and left-hand
sides of cargo compartment cover ;until
it engages.
X Slide catches :in the direction of the side
trim. Roof carrier
G
WARNING
Do not load items on the roof. It may cause
instability during some maneuvers which
could result in an accident.
The roof is not suited for transporting loads.
Do not use the roof rails or other accessories
which are mounted on the roof. Features
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you will find
information on the following topics:
R Cup holders
R Ashtray
R Cigarette lighter
R 12 V sockets
R 115 V socket
R Garage door opener
R Roof carrier mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the EMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
USA only: shortly after successfully
registering with the mbrace service a user ID
and password will be sent to you by post. You
can use this password to log onto the mbrace
area under "Owners Online" at http://
www.mbusa.com.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available mobile
phone network, a valid SIM card and a
subscription to a security service.
R the battery is sufficiently charged.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center. Features
189Stowage an d features Z
Page 193 of 272
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display.
All important information on the emergency
is provided, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle model
R Vehicle color
R Vehicle identification number
A short time after the emergency call is
initiated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response
Center will attempt to obtain more detailed
information on the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
Making an emergency call G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an automatic SOS signal and cannot make voice
contact with the vehicle occupants.
X
To initiate an emergency call
manually: press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for the voice connection with the
Response Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 185).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp ;in Roadside Assistance
button :flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in Features
191Stowage an d features Z
Page 194 of 272
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call
Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
R Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes
arrangements for your vehicle to be
transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
X Describe the type of assistance needed.
i If the indicator lamp in Roadside
Assistance button :is flashing
continuously and no voice connection with
the Response center has been established,
then the mbrace system has not been able
to initiate a Roadside Assistance call (e.g.
the relevant mobile phone network is not
available). The Call Failed
Call Failed message
appears in the multifunction display. X
To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
i Sign and drive services 2
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a faulty
tire with the vehicle's own spare wheel.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 185).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated.
Indicator lamp ;in Roadside Assistance
button :flashes while the call is active.
The Connecting Connecting Call
Callmessage appears in
the multifunction display and the COMAND
system is muted.
If a connection can be made, the Call Call
Connected
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R Current location of the vehicle
R Vehicle identification number
2 USA only. 192
FeaturesSto
wage an d features
Page 195 of 272
R
Vehicle model
R Vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu during the call by pressing
the NAVI button on COMAND. Voice output
is not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com 3
Log in under "Owners
Online".
i If the indicator lamp in MB Info call
button :is flashing continuously and no
voice connection with the Response center
has been established, then the mbrace
system has not been able to initiate an MB
Info call (e.g. the relevant mobile phone
network is not available). The Call Call
Failed
Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call has the highest priority and
takes precedence over all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by pressing the
~button on the
multifunction steering wheel or the
corresponding COMAND button for ending a
telephone call.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. However, if
you want to use your mobile phone, we
recommend that you do this only when the
vehicle is stationary and in a safe location. Brush guard (USA only)
G
WARNING
The brush guard is designed solely to enhance
the appearance of the vehicle and help
protect grille and headlamps from minor
mishaps, either on or off road.
Since the safety characteristics are limited in
the event of an accident, brush guard are not
intended to prevent injury or damage in the
event of an accident. Also observe state and
local regulations on installation and use.
Raise and lower the brush guard in an open
space with plenty of room.
i If you wish to remove the brush guard,
contact a qualified specialist workshop. Garage door opener
Important safety notes G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
3 USA only. Features
193Stowage and features
Z
Page 196 of 272
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
You can use the HomeLink ®
garage door
opener integrated into the rear-view mirror to
operate up to three different gate/garage
door opener systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. You can also contact the
following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation. Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only:
This device complies with the RSS-210
Rules of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Programming the remote control Programming
G
WARNING
Only press the button on the integrated
garage door opener if there are no persons or
objects present within the sweep of the
garage door. Persons could otherwise be
injured as the door moves. Integrated remote control in the rear-view mirror
:
Indicator lamp
;=? Transmitter buttons
A Garage door remote control
B Transmitter button on the garage
door remote control
Garage door remote control Ais not part of
the garage door opener. 194
FeaturesStowage and features
Page 197 of 272
i
To achieve the best result, insert new
batteries in garage door remote control
A of your garage door drive before
programming.
X Delete the memory of the integrated
remote control (Y page 189) before
programming it for the first time.
X Turn the SmartKey to position
2(Y page 97) in the ignition lock.
X Press and hold transmitter button ;,=
or ?.
After a short time, indicator lamp :will
start flashing. It flashes approximately
once per second.
i Indicator lamp :flashes immediately
the first time that the transmitter button is
programmed. If this transmitter button has
already been programmed, indicator
lamp :will only start flashing at a rate of
once a second after 20 seconds have
elapsed.
X Continue to hold the transmitter button.
X Point transmitter button Aof garage door
remote control Btowards the transmitter
buttons on the rear-view mirror at a
distance of 2 to 12 inches (5 to 30 cm).
i The distance between garage door
remote control Aand the integrated
garage door opener depends on the system
of the garage door drive. Several attempts
might be necessary. You should test every
position for at least 20 seconds before
trying another position.
X Keep transmitter button Bon garage door
remote control Apressed until indicator
lamp :starts to flash rapidly.
The programming has been successful if
indicator lamp :flashes rapidly.
X Release transmitter buttons ;,=or?
on the integrated remote control and
transmitter button Bon the garage door
remote control. If indicator lamp
:goes out after
approximately 20 seconds and has not
flashed rapidly:
X Release transmitter buttons ;,=or?
on the integrated remote control and
transmitter button Bon the garage door
remote control.
X Repeat the procedure for the other
transmitter buttons. When doing so, vary
the distance between the garage door's
remote control and the transmitter buttons
in the rear-view mirror.
i If the garage door system works with a
rolling code, you must synchronize the
remote control integrated in the rear-view
mirror with the garage door system
receiver after programming.
You will find further information in the
garage door opening system's operating
instructions, e.g. the sections on
"Synchronizing the transmitter" or
"Registering a new transmitter". You can
also call the hotline mentioned above.
Synchronizing the rolling code Integrated remote control in the rear-view mirror
:
Indicator lamp
;=? Transmitter buttons
A Garage door remote control
B Transmitter button on the garage
door remote control
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/ Features
195Stowage and features Z
Page 198 of 272
objects are present within the sweep of the
door or gate.
Observe the safety notes when performing
the rolling code synchronization
(Y page 193).
X Turn the SmartKey to position
2(Y page 97) in the ignition lock.
X Press the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls").
i Usually, you now have 30 seconds to
initiate the next step.
X Press previously programmed button ;,
= or? of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may not last long
enough for the integrated remote control to
recognize the signal during programming.
Comparable with Canadian law, American
garage door openers also have a built-in
"interruption".
If you live in Canada or have difficulties
programming the garage door opener
(regardless of where you live) when using the
programming steps, proceed as follows: Integrated remote control in the rear-view mirror
:
Indicator lamp
;=? Transmitter buttons
A Garage door remote control
B Transmitter button on the garage
door remote control
X Keep the transmitter button (;, =or?)
depressed until the integrated remote
control has been set up successfully.
X At the same time, press transmitter button
B of the garage door remote control for
two seconds, then release it for two
seconds, then press it again for two
seconds.
X Repeat this sequence on transmitter
button Bof the garage door remote
control until the frequency signal has been
saved.
X If the setup procedure is successful,
indicator lamp :flashes once slowly and
goes out after a few seconds.
X Continue with the other programming
steps (see above). 196
FeaturesStowage and features
Page 199 of 272
Problems when programming
Integrated remote control in the rear-view mirror
: Indicator lamp
;=? Transmitter buttons
A Garage door remote control
B Transmitter button on the garage
door remote control
If you have problems when programming the
integrated remote control, please note the
following:
R Check the transmitter frequency of garage
door remote control A(which can usually
be found on the back of the remote
control).
The integrated remote control is
compatible with devices that have units
which operate in the frequency range of
280 to 390 MHz.
R Replace the batteries in garage door
remote control A. This increases the
probability of garage door remote control
A sending a strong and more precise
signal to the integrated remote control on
the rear-view mirror.
R When programming, hold garage door
remote control Aat varying distances and
angles from the transmitter button which
you are programming. Try various angles at
a distance between 2and 12 inches (5to
30 cm) or at the same angle but at varying
distances.
R If there is another garage door remote
control for the same device, perform the
programming steps again using that garage door opener. Before performing these
steps, make sure that new batteries have
been inserted in the garage door remote
control.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door :
Indicator lamp
;=? Transmitter buttons
A Garage door remote control
B Transmitter button on the garage
door remote control
Once programmed, the integrated remote
control will assume the function of the garage
door system's remote control. Please also
read the operating instructions for the garage
door system.
X Turn the SmartKey to position
2(Y page 97) in the ignition lock.
X Press transmitter button ;,=or? on
the integrated remote control in the rear-
view mirror that is programmed to operate
the garage door.
Garage door system with fixed code:
indicator lamp :lights up continuously.
Garage door system with rolling code:
indicator lamp :flashes briefly and then
lights up for approximately two seconds.
This is repeated for up to 20 seconds.
i The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. The transmission will be halted Features
197Stowage and features Z
Page 200 of 272
after a maximum of 20 seconds and
indicator lamp
:will flash. Press the
transmitter button again, if necessary.
Clearing the remote control memory :
Indicator lamp
;=? Transmitter buttons
A Garage door remote control
B Transmitter button on the garage
door remote control
X Turn the SmartKey to position
2(Y page 97) in the ignition lock.
X Press and hold transmitter buttons ;
and ?for approximately 20 seconds until
indicator lamp :flashes rapidly.
The memory is cleared.
i You should clear the remote control
memory before selling the vehicle. Floormat on the driver's side
G
WARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement. X
Slide the seat backwards.
X To install: place the floormat in the
footwell.
X Press studs :onto retainers ;.
X To remove: pull the floormat out of
retainers ;.
X Remove the floormat. 198
FeaturesStowage and features
Page 208 of 272
X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle's doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner. Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Exterior care
Information in the Digital Operator's
Manual In the Digital Operator's Manual you will find
information on the following topics:
R
Washing by hand
R Power washers
R Cleaning the wheels
R Cleaning the paintwork
R Matte finish care
R Cleaning the windows
R Cleaning the wiper blades
R Cleaning the headlamps
R Cleaning the sensors
R Cleaning the rear view camera
R Cleaning the exhaust pipes
R Cleaning chrome parts
R Cleaning the trailer tow hitch
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is 206
CareMaintenance and care